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5.0 years

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Mumbai Metropolitan Region

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Meet the team The Observability Customer Success team in Cisco is seeking a highly motivated and customer-focused Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a critical role in ensuring our customers' success by providing technical guidance, execute a customer strategy, and proactively help customers adopt Cisco’s observability solutions. You will collaborate closely with cross-functional teams, including Sales, Product Engineering, Professional Services, and Customer Success Executives to deliver exceptional customer experiences and drive long-term customer satisfaction. Your Impact Customer Success Specialists are passionate technologists who love connecting and working with customers to help them adopt and derive value from the product and address their key business pain points using our best-in-class Cisco observability solutions. They deliver successful outcomes, provide constant guidance, and become trusted advisors so that our customers spend less time fixing issues and more time driving value, innovation and creativity to deliver outstanding digital experiences to their end-users. Develop strong relationships with key collaborators within the customer teams as well as Cisco teams (CSE, CSM, Sales, Engineering etc.), adopting a consultative and prescriptive approach that inspires trust and confidence. Enable customers to realize the most value from their Cisco observability investments. Develop a deep understanding of our observability products, their offerings, and their technical aspects to effectively assist customers with technical inquiries, configurations, integrations, and troubleshooting. Create account plans and deliver business reviews to key stakeholders, with a focus on tracking progress through metrics, use cases, and success stories. Provide timely and accurate responses to customer inquiries via various communication channels, such as email, chat, phone, and online platforms. Guide new customers through the whole product lifecycle journey from on-boarding to implement to renew.Leverage our library of Accelerators and other enablement resources to increase adoption. Collect and relay customer feedback to internal teams, helping to shape product development and improvements based on customer insights. Keep abreast of dynamic technology landscapes with a particular focus on adjacent technologies like microservices, containerization, Cloud, software security, etc. Foster collaboration with our Sales, Product, Support, Customer Success and Engineering teams and provide feedback from the field on features and functionality. Minimum Qualifications Bachelor’s degree in Computer Science or similar technical field or equivalent technical experience 5+ years of relevant technical or customer success experience lead in a customer facing consulting role. Understanding of the Observability, Security and Application Performance Management space with hands on experience with AppDynamics or competing products a bonus. Excellent customer interaction and presentation skills (ability to clearly communicate to different audiences and deliver a message in a concise, professional manner). Ability to educate customers on the value of our products and build trusted advisor relationships at all levels of the organization. Knowledge and experience in at least two of the following technical domains SDLC practices including Agile, DevOps and CI/CD strategies. IT Operations (NOC or similar) Virtualization and Containerization (Kubernetes, Pivotal Cloud Foundry) Cloud technologies (AWS, Azure, GCP, etc) Open Telemetry SAP Technologies Application Performance Management Application Development Experience with JavaScript (JQuery, Dojo, AngularJS, etc), Java (J2EE), .Net #We Are Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us! Show more Show less

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4.0 years

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Mumbai Metropolitan Region

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Company profile: Started in 2019, Limelight Lab Grown Diamonds Ltd has been India’s leading sustainable diamond luxury brand offering lab-grown CVD diamond-studded jewellery. Headquartered in Mumbai, Limelight has been able to spread its wings in India with a network of over 65+ partners in cities like Hyderabad, Bangalore, Chennai, Kolkata, Delhi, Surat, Mumbai, etc. Backed by the world’s largest labgrown diamond production unit that boasts of rough diamond production of over 5 million carats each year, we come with the strength of a wide range of jewellery for our customers Job title: Store Set Up Associate Job type: Full Time Qualifications: Graduate Experience: 2–4 years of experience in jewelry or luxury retail store setups Key Responsibilities: Store Launch Execution • Coordinate end-to-end jewellery store set-up across new locations. • Oversee visual merchandising, product placement, and store aesthetics in alignment with brand guidelines. • Ensure all props, display units, lighting, signage, and branding materials are installed and in perfect condition before store go-live. Pan-India Travel & On-Ground Support • Travel to new store locations across India to supervise and execute launch activities. • Liaise with logistics, VM, and marketing teams to ensure timely dispatch and arrival of store set-up materials. Train new retail staff on • Product placement • Display hygiene • VM guidelines • Jewelry handling • Ensure the team is ready before media launch or customer walk-ins. Inventory & Stock Handling • Verify and tally jewellery stock upon arrival at store. • Organize stock in coordination with merchandising and store operations teams. • Maintain a checklist of display pieces and back stock. Maintain detailed store-wise trackers for: • Display elements installed • Stock movement • Training completion • Share structured Excel reports and summaries with the management post-launch Key Skills & Requirements: • Strong understanding of visual merchandising & store display practices • Excellent Excel skills for tracking and reporting • Comfortable working on ground during store execution • Strong communication & team coordination skills • Willingness to travel Pan-India frequently • Ability to handle high-value inventory with care and responsibility Show more Show less

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2.0 - 4.0 years

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Mumbai, Maharashtra, India

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Real is a fast-growing national real estate brokerage powered by technology. Real is currently operating in all U.S. states, Canada, India, and the District of Columbia. Founded in 2014, Real is a trailblazer in the Residential Real Estate industry, as we lead the disruption with our cutting-edge technology platform. We are on a mission to revolutionize the home-buying and selling process, making agents' lives better while creating lucrative financial opportunities for them. For more information, visit https://www.onereal.com/ Location: Mumbai - Hybrid. Work Schedule: 2:30 PM - 11:30 PM IST Job Summary: The IT Support Admin will be responsible for managing the procurement, maintenance, inventory, and lifecycle of laptops, accessories, and other IT devices. This role requires close collaboration with stakeholders to ensure timely delivery, repairs, and compliance with asset management protocols. Duties/Responsibilities: End-User & Technical Support: Provide comprehensive technical support for employees, acting as the first point of contact for issues related to Google Workspace (GWS), Microsoft O365, and Slack. Manage and support Mobile Device Management (MDM) systems for both macOS and Windows environments. Execute all IT-related tasks for employee onboarding and offboarding, including account creation, device provisioning, and access revocation. Troubleshoot and resolve hardware and software issues on employee endpoints. Manage work and communicate through ServiceNow, Slack and email. Procurement & Vendor Coordination: Oversee the procurement process for laptops, mobile devices, and accessories. Collaborate with vendors to negotiate pricing, ensure timely dispatch, and manage bulk purchases. Maintain contracts and service agreements with vendors for device repairs and replacements. Inventory & Asset Management: Track all live laptop accessories and devices within inventory. Maintain an up-to-date record of issued, returned, and misplaced assets. Ensure proper documentation and tagging for devices to prevent misplacement or unauthorized usage. Coordinate with internal teams for device allocation based on business needs. Manage software/hardware licenses and renewals. Optimize device allocation to new hires, existing employees, and offboarding personnel. Delivery & Repairs Management: Ensure timely delivery and dispatch of devices to employees, coordinating with logistics partners when needed. Address device repairs, ensuring they are accounted for in Full & Final (F&F) settlement for departing employees. Implement proper tracking for faulty devices and manage replacements. Compliance & Reporting: Ensure all assets comply with organizational policies and security standards. Generate periodic reports on asset usage, procurement efficiency, and stock availability. Assist in budgeting for IT equipment and forecasting upcoming needs. Support IT audits by providing accurate inventory records and policy adherence. Stakeholder Collaboration: Partner with HR and IT teams to facilitate device allocation for new hires and offboarding processes. Work closely with finance teams to manage IT asset expenditures. Coordinate with vendors for efficient service delivery and troubleshooting device-related concerns. Qualifications & Skills: Hands-on experience with user administration and support for Google Workspace (GWS), Microsoft O365, and Slack. Experience of up to 2 - 4 years in IT asset management, inventory tracking, or procurement. Proficiency in managing and supporting Mobile Device Management (MDM) platforms for macOS and Windows. Demonstrated experience with IT onboarding and offboarding processes. Strong organizational and analytical skills to ensure efficient workflow management. Ability to coordinate vendor relationships and negotiate service agreements. Proficiency in inventory tools like Asana, ServiceNow, or Excel. Basic knowledge of IT administration, workplace security, and asset compliance. Must Have: Ability to truly encompass our Company Core Values Work Hard, Be Kind Tech x Humanity “We” are bigger than “me”. Real is proud to be an equal opportunity workplace employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Show more Show less

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Pune, Maharashtra, India

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Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks Enquiries from customers relating to orders not received and order tracking and returns Admin ranging from adjusting customer accounts through to sending mass customer communications Show more Show less

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1.0 years

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Pune, Maharashtra, India

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Job description We are looking for a Senior Social Media Executive who will be responsible for managing, strategizing, and optimizing our social media presence across various platforms. The ideal candidate should have hands-on experience in content creation, community engagement, performance analysis, and campaign management to drive brand awareness and engagement. Key Responsibilities: Social Media Strategy & Execution: Develop and execute social media strategies to enhance brand visibility and engagement. Manage and optimize social media calendars, ensuring timely and engaging content. Content Creation & Management: Create, curate, and manage high-quality content (text, images, videos, and reels) tailored for each platform. Collaborate with designers, copywriters, and video editors to produce engaging social media content. Community Engagement: Monitor and respond to audience comments, messages, and reviews to maintain a strong brand presence. Engage with influencers, industry professionals, and relevant communities to enhance brand positioning. Performance Tracking & Analytics: Monitor key metrics (engagement, reach, impressions, follower growth, etc.) using tools like Meta Business Suite, Google Analytics, and other social media analytics platforms. Provide insights and recommendations for content and campaign optimization based on data analysis. Paid Social Media Campaigns: Assist in strategizing and managing paid ad campaigns on Meta (Facebook & Instagram), LinkedIn, YouTube, and other platforms. Coordinate with the performance marketing team to track campaign performance and suggest improvements. Trend Monitoring & Innovation: Stay updated with the latest social media trends, platform updates, and industry best practices. Experiment with new content formats and features (Reels, Stories, Lives, Polls, etc.) to drive engagement. Requirements & Qualifications: Minimum 1 year of hands-on experience in social media management and execution. Strong understanding of platforms like Facebook, Instagram, LinkedIn, Twitter, YouTube, and emerging channels. Proficiency in social media tools like Hootsuite, Buffer, Canva, Later, and Meta Business Suite. Basic knowledge of social media ads and paid campaigns. Excellent written and verbal communication skills. Creative mindset with a keen eye for design and aesthetics. Ability to multitask, work under tight deadlines, and adapt to evolving trends. Preferred Qualifications: Experience in handling social media for brands in real estate, fashion, lifestyle, or B2B sectors is a plus. Knowledge of SEO for social media content. Basic video editing and graphic design skills (using Canva, Adobe Spark, or Photoshop). Perks & Benefits: Opportunity to work with a dynamic and creative team. Growth opportunities within the organization. Exposure to various industries and projects. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Drop your resume on hr@osumare.in / whatsapp your resume on 9604153943 Show more Show less

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1.0 - 3.0 years

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Pune, Maharashtra, India

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Job Description Experience- 1 to 3 years of experience. Location - Pune, Viman Nagar Timings - 6 pm to 3 am ( Night Shift-US Shift )- Monday to Friday (Work from Office) Inventory Management & Procurement. The goal is to ensure that the shipping processes are running smoothly and effectively. You will be responsible for managing routine shipping and distribution operations on a day to day basis. Key Responsibilities: Supply Chain Management: Develop and implement strategies to optimize the supply chain, ensuring timely delivery of goods and services Coordinate with suppliers, manufacturers, and distributors to ensure reliable and efficient flow of items The person must have the understanding of Cost benefit analysis Monitor inventory levels and implement inventory control measures to minimize excess or obsolete stock Identify opportunities to streamline processes, procurement strategies and improve supply chain efficiency Collaborate with cross-functional teams, such as sales, operations, and finance, to align supply chain activities with business objectives Implement procurement strategies that ensure the availability of items while minimizing costs Supporting inventory management, including tracking, ordering, and replenishing products as needed. Optimize transportation routes to reduce lead times and shipping costs while processing customer orders. Responsible for processing customer orders and identifying fraud activity. Track and analyze logistics metrics to identify areas for improvement and implement corrective actions Prepare reports and present findings to management, highlighting key performance indicators and recommendations Requirements: Bachelors in B. COM, B.B.A and I.B. Procurement experience is a plus Familiarity with relevant industry regulations and standards. Required Skills and Experience: 1. Understanding of inventory management systems and processes. 2. Detail-oriented with strong data entry skills. 3. Familiarity with product catalog moderation. 4. Problem solving Abilities Strong data analytics skills, with the ability to draw actionable insights from large data sets. 6. Procurement experience is a plus 7. Hands on experience in Ms. Excel and Google sheets 8. Professional English Communication Skills Show more Show less

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4.0 years

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Pune, Maharashtra, India

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Role Overview We’re on the lookout for skilled, passionate, and driven Android Developers to join our team and craft world-class mobile experiences! Whether you’re a seasoned developer or an innovative problem-solver , you’ll play a key role in designing, developing, and optimizing cutting-edge Android applications. You'll work on real-time GPS tracking, Google Maps integration, and location-based services , ensuring seamless functionality and top-tier user experiences. If you thrive in a fast-paced environment, love solving complex challenges, and want to be part of a tech-savvy, forward-thinking team , this is your opportunity! Let’s push the boundaries of mobile innovation together! Responsibilities Android App Development: Design, develop, and maintain robust Android applications using Java & Kotlin. Location-Based Services: Implement and optimize real-time GPS tracking, Google Maps API, geofencing, and navigation features. Data Migration: Work on seamless data migration strategies ensuring compatibility across devices and Android versions. Performance Optimization: Debug, test, and optimize application performance to ensure a smooth user experience. UI/UX Enhancements: Implement best UI/UX practices to create intuitive, visually appealing, and user-friendly applications. Collaboration & Agile Development: Work closely with cross-functional teams (Backend, QA, UI/UX) to define and ship new features. API Integration: Integrate applications with third-party APIs, RESTful web services, and cloud-based solutions. Security & Compliance: Ensure apps follow industry security standards, including secure data storage, encryption, and access control. Education & Experience Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or a related field. 4+ years of hands-on experience in Android app development. Skilled in GPS, Google Maps API, geofencing, live location tracking, and next-level mapping tech to build seamless, real-time experiences. Additional certifications in Android Development, Kotlin, or Mobile App Security are a plus. Bonus Perks Cutting-Edge Projects – Work on innovative location-based applications impacting real-world users. Career Growth – Opportunities to learn and grow within the organization. Be Part of a Visionary Team – Let’s work together to create mobile apps that set new standards for user experience and innovation! If you're passionate about mobile apps, we’re ready to hear from you! Show more Show less

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10.0 years

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Pune/Pimpri-Chinchwad Area

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MIRCHANDANI GROUP Liaison Officer Location: Pune, Maharashtra Department: Legal & Compliance / Project Approvals Position Overview Serve as Mirchandani Group's central liaison to secure all project sanctions, clearances, and NOCs from agencies such as PMC, PCMC, PMRDA, MSEDCL, MPCB, Fire Department, Collector Office, and other relevant bodies. Ensure smooth regulatory flow through proactive engagement and documentation management. Key Responsibilities 1. Project Sanctioning & Plan Approvals o Handle complete sanction process—building plan approvals, developmental permissions, Commencement Certificate (CC), Occupancy Certificate (OC), etc.—under PMC, PCMC, or PMRDA zoning rules. o Ensure compliance with land use, density, FSI, and fire safety regulations as per PMRDA's Development Control & Promotion Regulations. 2. Obtaining NOCs & Statutory Clearances o Secure all project NOCs: Fire NOC, Water NOC, Environmental & Tree NOC, Utility NOC, etc., coordinating with respective departments (Fire, MPCB, MSEDCL, others). o Liaise with Collector’s office, Tehsildar, Revenue department, Airport authorities for land reservations, road shifting, and encroachment NOCs. 3. End-to-End Regulatory Coordination o Prepare and submit sanction/NOC applications, track status diligently, arrange site inspections, and expedite issue resolution. o Regular interaction with government officials, developers, consultants, and legal teams to streamline approval processes and minimize bottlenecks. 4. Documentation & Filing o Maintain a centralized system tracking: application documents, approval timelines, inspection reports, and all correspondence—for audit readiness and transparency. o Develop compliance trackers to ensure all statutory milestones are met without delays. 5. Stakeholder Relationship Management o Develop and nurture contacts with officials in PMRDA, PMC, PCMC, Collector’s Office, Fire Department, MPCB/MSEDCL, Tree Authority, etc. o Coordinate internal stakeholders (architects, engineers, legal, and project teams) to ensure timely, accurate submission and alignment. 6. Issue Analysis & Resolution o Proactively identify risks — such as objections, land disputes, technical non-compliance — and resolve them through documentation, corrective actions, and negotiations. Qualifications Education: Bachelor’s in Civil Engineering, Law, Urban Planning, or related; post-grad degree/diploma in Real Estate, Regulatory Affairs, or Urban Planning preferred. Experience: 7–10 years in liaison roles within real estate/construction, with hands-on experience in project sanctioning and NOC approvals across MPC / PMRDA / State-level departments in Maharashtra. Technical Knowledge: Proficient with plan approval procedures and statutory requirements under PMC, PCMC, PMRDA; familiarity with DCPR/FSI rules, environmental & fire norms, NOC protocols, etc. Skills: Excellent negotiation, communication, and interpersonal skills; strong organizational ability; fluent in Marathi & English; Hindi is a plus. Attributes: Proactive, meticulous, goal-driven, relationship-oriented, and efficient in multi-project execution under tight deadlines. Preferred Qualifications Certifications: Certifications in Regulatory Compliance, Real Estate Law, Urban Planning, etc. Tech Proficiency: Familiarity with project-management software and document-tracking systems. Government Network: Established working relationships with officials across PMRDA, municipal corporations, utility providers, and environment/forest authorities. Compensation Competitive salary aligned with experience, plus performance-based incentives and benefits package as per company policy. Show more Show less

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3.0 years

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Gurugram, Haryana, India

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We're Hiring | Ad Ops Manager – RTB @strongmetrics Are you an expert in managing ad campaigns and digital operations? We're looking for an experienced Ad Ops Manager to join our growing team at strongmetrics! Location: Sector 18, Gurgaon Working Days: Monday to Friday Timings: 10:00 AM – 7:00 PM Experience: Minimum 3 years Key Responsibilities: End-to-end management of digital ad campaigns across platforms (Google, Meta, Programmatic, etc.) Campaign setup, tracking, optimization, and reporting Collaborate with internal teams to deliver performance-driven results Troubleshoot discrepancies and ensure data accuracy What We’re Looking For: 3+ years of hands-on experience in Ad Operations Strong analytical and reporting skills Knowledge of DSPs, ad servers, and tracking tools Ability to multitask and work in a fast-paced environment Why Join Us? Dynamic and growth-oriented team 5-day work culture Opportunity to work on global digital campaigns Ready to take your Ad Ops career to the next level? Apply now to manika@strongmetrics.io Show more Show less

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5.0 - 8.0 years

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Gurugram, Haryana, India

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Company Description Established in 2002, ib vogt GmbH is specialized in the Development, Design and Engineering, Financing, EPC and Operation of solar power and provides turnkey solar power plant solutions to investors internationally. As a manufacturer-independent integrated developer, the company focuses on tailor-made solar power plant solutions that maximize lifecycle performance and returns. Since 2009, ib vogt has commissioned plants with a capacity of almost 2 Gigawatt. We employ over 840 specialists, in all areas of the solar power plant value chain in over 40 countries. The company operates internationally from offices in Spain Germany, Italy, Netherlands, France, Poland, USA, Australia, United Kingdom, Panama, India and Southeast Asia. Job Description Role & Responsibilities: The Project Coordinator will support the planning, execution, and monitoring of solar energy projects. The role involves coordinating activities across different departments, ensuring that project timelines are adhered to, and providing administrative and logistical support. The Project Coordinator will also be responsible for tracking progress, preparing reports, and helping maintain the quality and efficiency of project delivery. Key Responsibilities Assist in the development of detailed project plans, timelines, and milestones. Coordinate communication between various teams, contractors, and stakeholders to ensure seamless project execution. Track and update project progress using project management tools and software. Prepare regular status reports and presentations for internal teams and management. Schedule and organize meetings, including preparing meeting agendas and taking minutes. Manage project documentation, ensuring that all records are accurate, complete, and up to date. Assist in identifying project risks and issues and facilitate the resolution process. Coordinate logistics for the delivery of materials and equipment to project sites. Monitor project budgets and ensure expenditures are aligned with financial goals. Support procurement activities, including managing supplier relationships and ensuring timely deliveries. Ensure all project activities comply with regulatory requirements and company policies. Collaborate with the project team to ensure project objectives are met on time and within scope. Handle ad hoc project-related tasks and administrative duties as needed. Qualifications Qualifications: Bachelor’s degree in engineering, Business Administration, or a related field. 5-8 years of experience in project coordination, preferably in the solar or renewable energy industry. Proficiency in project management software (e.g., MS Project, Asana, Primavera). Strong organizational and multitasking skills with a keen eye for detail. Excellent verbal and written communication skills. Ability to work collaboratively in a fast-paced environment. Preferred Skills Knowledge of solar project development and construction processes. Experience in project budgeting and financial tracking. Familiarity with regulatory and compliance standards in the solar industry. Additional Information We Offer You Interesting and challenging tasks A truly international working environment with colleagues from all over the world An open-minded, friendly and highly motivated team. Great opportunities for professional and personal development competitive remuneration (based on experience) Show more Show less

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3.0 years

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Gurugram, Haryana, India

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Key responsibilities Work with business and global learning teams to identify learning need and deliver learning programs that meet business and talent requirements Support talent management initiatives including performance management, career development, and succession planning. Delivery business critical initiatives around talent management and cultural alignment Manage end to end learning operations for virtual and in person programs Design and program manage leadership development and talent pool specific learning journeys Develop and manage learning and talent dashboards and evaluation/tracking mechanisms Background Required Degree in Human Resources, Education, Organizational Development, or a related field 3+ years of experience in learning and development and/or talent management Strong knowledge of adult learning principles and instructional design Strong communication, planning, and stakeholder management skills Proficiency with learning technologies and platforms (for learning operations and dashboard management) Show more Show less

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5.0 - 8.0 years

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Gurugram, Haryana, India

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Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Legal Services . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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0.0 - 4.0 years

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Lucknow, Uttar Pradesh

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Job Title: QA Executive / Sr. Executive / QA Head Location: C 17-18, Vibhuti Khand, Gomti Nagar, Lucknow – UP 226010 Experience Required: Minimum 3–4 years (independent project testing experience is a must) Job Summary: We are looking for an experienced Quality Assurance (QA) professional to assess software quality through manual and automated testing. The ideal candidate should have strong attention to detail, excellent analytical skills, and a solid understanding of QA methodologies and best practices. You will be responsible for identifying and documenting bugs, ensuring compliance with technical requirements, and working closely with cross-functional teams to ensure product quality throughout the development lifecycle. Responsibilities: Review and analyze system specifications and requirements Interact with clients to understand business and functional needs Collaborate with the development team to design test strategies and plans Execute manual and automated test cases Evaluate product quality according to specifications Log and document bugs and errors clearly and thoroughly Conduct post-release and post-implementation testing Assist in troubleshooting issues and performing root cause analysis Ensure effective regression and system testing Work with cross-functional teams to deliver high-quality products Requirements: Minimum 3–4 years of QA/testing experience, including independent project ownership Strong understanding of QA methodologies (Agile and Waterfall) Experience with manual testing and basic automation testing Exposure to security testing and basic code-level analysis Working knowledge of test management and bug tracking tools Familiarity with testing techniques and software compatibility practices Strong technical aptitude and problem-solving skills Excellent documentation and communication abilities Bachelor's degree in Computer Science, Engineering, or a related field Preferred Skills: Experience with automation tools (e.g., Selenium, JMeter) Basic understanding of code debugging and test scripting Familiarity with website and application security testing Job Type: Full-time Pay: ₹462,216.77 - ₹700,000.00 per year Benefits: Provident Fund Schedule: Monday to Friday Ability to commute/relocate: Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Speak with the employer +91 6390866309

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1.0 - 3.0 years

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Gurugram, Haryana, India

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Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Legal Services . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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0 years

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Chennai, Tamil Nadu, India

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Job Description: Finance & Accounts Intern Company: JUARA IT Solutions Private Limited Location: Chennai, India (On-site only) Internship Duration: 3 to 6 Months Stipend: As per industry standards Qualification: Pursuing or recently completed Bachelor's/Master’s in Commerce, Accounting, Finance, or related fields About JUARA IT Solutions JUARA IT Solutions is a growing technology company offering IT infrastructure services, device rentals, cloud solutions, cybersecurity, and managed services. We operate across India, UK, USA, and Australia and partner with leading global technology vendors. Role Overview We are looking for a detail-oriented and proactive Finance & Accounts Intern to support our finance operations. This internship is an excellent opportunity to gain hands-on exposure to corporate finance, accounting systems, compliance, and vendor/customer finance handling in a live business environment. Key Responsibilities Assist in day-to-day accounting operations such as invoicing, billing, and expense tracking. Help in reconciling accounts and preparing reports. Support in TDS, GST, and other tax-related documentation and filings. Work on financial documentation, including purchase orders, quotations, and agreements. Assist with maintaining vendor and customer ledger entries. Support audits and help organize financial documents for compliance. Help in budgeting and cash flow tracking. Who Can Apply Students in final year or recent graduates from B.Com, M.Com, BBA (Finance), MBA (Finance), or related programs. Strong attention to detail and basic accounting knowledge. Proficient in MS Excel and accounting tools (Tally/Zoho/QuickBooks preferred). Willingness to work in a fast-paced and learning-driven environment. Good written and verbal communication skills. Who Can Apply Hands-on experience in corporate finance and accounting operations. Exposure to compliance and financial documentation in a global setup. Mentorship from experienced finance professionals. Certificate and Letter of Recommendation upon successful completion. Potential for full-time placement based on performance. Show more Show less

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0 years

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Noida, Uttar Pradesh, India

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🌟 We're Hiring: HR Summer Intern @ Cook n Klean! 🌟 Are you passionate about people and looking to kickstart your career in Human Resources? Cook n Klean is on the lookout for a dynamic and driven HR Intern to join us this summer! 📌Role:HR Intern 🏢Company:Cook n Klean ⏳Duration: 60 days 🕒Time: 2-3 hours/day | Sunday Off 🌎Location: "Remote" 🗒Orientation: 20th June 2025 🛩Start:Post Orientation 💶Stipend: Performance-based 📄Registration Fees: ₹199(Paid only on orientation day) _____ Earn ₹4000(performance based) (Interviews,shortlisting,on boarding,etc.) _____ What You’ll Do: ✅ Assist in recruitment and onboarding ✅ Support HR documentation and database management ✅ Help organize employee engagement initiatives ✅ Learn and contribute to core HR operations ✅ Support performance tracking and reporting tasks 🔵Who Can Apply? ✔️ A current student or recent graduate in HR, Business, or a related field ✔️ Excellent communication & organizational skills ✔️ Eager to learn and grow in a fast-paced environment ✔️ Detail-oriented and people-focused 💼 If you're ready to gain real-world HR experience and work with a passionate team that values people and process, apply now! 📧 Send your CV to sharmamanshi652@gmail.com with the subject “HR Summer Internship". _____ Register Now: Visit:https://www.cooknklean.com Let’s grow together! 💙 #HRInternship #HumanResources #InternshipOpportunity #CookNKlean #SummerInternship #WeAreHiring #HRJobs Show more Show less

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Surat, Gujarat, India

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Company Detail s - Our business growth and transformation service follows an approach which is deep rooted in understanding of your unique business challenges, opportunities, and industry dynamics. By leveraging practically proven market expansion strategies , we guide you through every stage of growth, ensuring that your business is positioned for long-term success. We help you focus on the following areas – Sales Growth Acceleration – Identify sources for accelerated growth through strategic initiatives and improved performance Market Penetration – Identify strategies to expand market share within existing territories Market Expansion – Identify strategies to develop a market share in new territory Product/Service line Expansion - Identify strategies to increase market share in the existing and new territory by adding product/service portfolio Website - https://stratefix.com/ Location- Surat, & Ahmedabad Key Responsibilities Understand client challenges related to Sales and Business Growth . Design customized, practical Business Growth Strategies . Implement strategies on-site and drive outcomes in collaboration with client teams. Solve complex business problems using structured thinking and data-backed insights. Build strong stakeholder relationships and maintain high client satisfaction. Set up measurable goals and support clients in achieving sales and marketing alignment . Analyze sales performance, market trends, and business metrics. Guide client teams in target setting, strategy execution , and performance tracking. Required Skill Set Deep understanding of Sales Processes and sales strategy execution. Strong analytical and research capabilities. Problem-solving mindset with the ability to handle complex business challenges. Excellent command over MS Office tools (Word, Excel, PowerPoint, Access). Strong communication, interpersonal, and team management skills. Show more Show less

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6.0 - 8.0 years

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Mumbai Metropolitan Region

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Job Summary Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Surveillance Excellence to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Processes Perform quality control process for transaction monitoring and TBAML as stated in the DOI’s and by employing a risk based approach to address financial crime/money laundering risks Assist in publishing quality control results and participate/lead discussions with the investigative teams to highlighted identified exceptions and thematic trends, if any Adhere to expected deadlines as stated in the DOI’s and recommend appropriate process/DOI changes Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks systems, CDD systems, list management systems and other source systems related to screening Lead the TM/TBAML team for BAU , projects, MIS, reporting and other reports as required Key Responsibilities People & Talent Provide leadership to analysts and lead respective teams Allocation and queue management Engage with teams to ensure process streamlining and adherence to CAD Provide mentorship to new joinees to ensure team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps. Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team / senior management of any events which may have potential regulatory breaches (or where risk tolerances have been breached), internal CAD or other process breaches and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e.g.non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks. QC outcome including supervisory checks to be performed / shared with OR testing team for performance of CST/KCI. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group’s brand and values in CFCC [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Skills And Experience AML Knowledge Communication Skills. Qualifications 6 to 8 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less

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0.0 - 10.0 years

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Kapashera., Delhi, Delhi

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Job Title: Manager – Finance & Accounts Location: Kapashera, Delhi Department: Accounting & Finance Experience: 8 to 10 years Employment Type: Full-Time Job Summary: The Manager – Finance & Accounts will be responsible for the end-to-end management of accounts receivable (AR), accounts payable (AP), statutory compliance, financial reconciliations, banking operations, salary processing, and team leadership. The role demands strong attention to detail, regulatory knowledge, and a strategic approach to financial reporting and process improvement. 1. Financial Transaction Management (Tally) Record daily financial transactions including sales, purchases, payments, and receipts in Tally. Maintain accurate ledger accounts and ensure daily book closures. Perform bank reconciliations and match company records with bank statements. KPIs: Report Accuracy | Timely Submission | Cost-Saving Initiatives 2. Bank Reconciliation & Reporting Perform timely and accurate bank reconciliations. Ensure alignment between bank statements and company records. 3. Statutory Compliance and Tax Management Oversee the timely filing of TDS, GST returns, and coordination of tax audits. Ensure adherence to all statutory and regulatory compliance requirements. KPIs: Tax Filing Compliance | GST Reconciliation | Audit Discrepancies 4. Financial Reporting and Analysis Prepare monthly and annual balance sheets, profit & loss accounts, and MIS reports. Analyze financial trends and identify cost-saving opportunities. KPIs: Report Accuracy | Timely Submission | Cost-Saving Initiatives 5. Salary Processing & Compliance Manage salary processing and ensure timely EPF and ESIC challan submission. 6. Accounts Receivable (AR) Management Monitor overdue receivables and implement collection strategies. Oversee invoicing and ensure accurate AR ledger reconciliation. Lead and manage the collections team. KPIs: Collection Rate | Overdue Receivables | Reconciliation Accuracy 7. Accounts Payable (AP) Management & Vendor Coordination Ensure timely and accurate vendor payments. Reconcile vendor ledgers and negotiate payment terms. Maintain strong vendor relationships to avoid penalties and disputes. KPIs: On-Time Payments | Dispute Resolution | Reconciliation Accuracy 8. Banking and Foreign Payments Manage banking operations, fund transfers, and foreign payments. Reconcile international payments and maintain accurate cash flow tracking. KPIs: Transaction Accuracy | Foreign Payment Reconciliation | Cash Book Accuracy 9. Loan and Credit Management Handle both secured and unsecured loan portfolios with timely repayments. Monitor compliance with loan covenants and manage Director’s bank account. KPIs: Loan Repayment Timeliness | Covenant Compliance | Term Negotiations 10. Team Leadership and Development Train, guide, and mentor the finance and accounts team. Promote a high-performance and collaborative team culture. KPIs: Team Targets Met | Training Sessions Conducted | Leadership Feedback 11. Reconciliation and Process Efficiency Ensure reconciliation accuracy in GST, vendor, and foreign payments. Drive process improvements and automation to enhance operational efficiency. KPIs: Reconciliation Accuracy | Process Improvement Initiatives | Audit Completion 12. Miscellaneous Responsibilities Prepare documentation for audits and regulatory filings. Provide financial data and support to cross-functional teams for special projects and ad-hoc reporting. KPIs: Task Completion | Report Accuracy | Cross-Functional Support Qualifications & Skills: Master’s degree in Accounting, Finance, or related field. Proven experience in managing finance operations including AP/AR, compliance, and reporting. Proficiency in Tally ERP and MS Excel. Strong leadership, analytical, and communication skills. Experience in Logistics company would be an advantage Knowledge of Indian taxation laws, GST, TDS, EPF, ESIC, and audit procedures. Experience in handling foreign transactions and banking operations preferred. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹60,000.00 per month Benefits: Flexible schedule Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

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3.0 years

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Navi Mumbai, Maharashtra, India

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Designation - Business Development Executive Industry - Advertising Agency Location - Navi Mumbai Experience - 6months to 3years Job Description - We are seeking a highly motivated and results-driven Business Development Executive - Digital Sales to join our dynamic team within the Marketing and Advertising industry. This role is pivotal in expanding our digital footprint and driving sales through innovative marketing strategies and client engagement. The ideal candidate will possess a robust understanding of digital marketing solutions and be adept at identifying opportunities for growth in the ever-evolving digital landscape. The Business Development Executive will be responsible for cultivating relationships with potential clients, understanding their unique needs, and proposing tailored solutions that align with their business objectives. This position demands a proactive approach to lead generation, emphasizing both strategic outreach and deep market research to stay ahead of industry trends. Responsibilities - 1. Identify and pursue new business opportunities in the digital sales sector. 2. Develop and implement strategic sales plans to achieve revenue targets. 3. Conduct market research to understand industry trends and customer needs. 4. Build and maintain strong relationships with potential and existing clients. 5. Prepare and deliver compelling sales presentations and proposals. 6. Collaborate with marketing teams to align campaigns with sales strategies. 7. Track sales performance metrics and adjust strategies as needed. Qualifications - 1. Bachelor's degree in Business, Marketing, or a related field. 2. Proven experience in business development or sales within the marketing and advertising industry. 3. Strong understanding of digital marketing concepts and tools. 4. Excellent communication and interpersonal skills. 5. Ability to work independently and as part of a team. 6. Demonstrated track record of meeting or exceeding sales targets. 7. Familiarity with CRM software and sales tracking tools. Show more Show less

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170.0 years

0 Lacs

Mumbai Metropolitan Region

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Job Summary Strategy Provide inputs in shaping the Retail Risk Operations strategic direction. Work with in-country stakeholders to deliver against the Retail Risk Operations strategic initiatives. Business Optimise operating efficiency while balancing the effectiveness of decision making within the Retail Risk Operations function. Ensure the cost budget in Credit Initiation is based on robust capacity plans and is delivered through a rigorous cost management discipline. Processes Ensure that credit origination decisions are executed in line with the delegated authority while adhering to the process standards as defined by CCO, Retail Clients. Efficient managing of Loan Against Security portfolio through monitoring Client’s shortfall position, top and sell down activities, outstanding interest follow up through RM and timely action on liquidation of collateral. Reconciliation of Loan to Value (LTV) at client and portfolio level, analyzing script volume and pledge data, tracking limit expiry, addition / deletion of scripts from list of approved securities Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives. Leverage and build credit assessment infrastructure capability to optimize process efficiency. Ensure timely MIS on a daily, weekly, monthly and quarterly basis to various stakeholders and Group Risk & PMG team. Ensure correct data output for Bureau reporting, Bureau scrub and status update. Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees. Implement the Operational Risk Framework in Retail Risk Operations and monitor the operational risk metrics to identify potential control weaknesses. Identify and track Key Performance Indicators (KPIs) to support strategy testing environment and daily operations. Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability. Key Responsibilities People & Talent Experience of underwriting of Loan Against Securities Knowledge of Wealth Management products, policies and processes Relevant business/function experience. A clear understanding of the approach to the management of operational risk involved in underwriting and portfolio monitoring, or equivalent experience gained in other organizations. Ability to work in a matrix organization, leveraging resources across the organization to complete deliverables. The sound judgement and courage necessary to perform a control role and maintain effective working relationships. Risk Management Identify and share industry best practices and work with the businesses for their feasibility and implementation. Develop a collaborative relationship with stakeholders. Ensure all Wealth Lending policies and procedures in the country, comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures. Ensure various fraud and operational risks are being actively prevented and detected in a timely manner on an end-to-end basis. Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards. Work closely with the respective team to ensure that all activities related to Risk Operations are conducted timely and according to SLA. Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of fraud and operational risk exposure. Governance Provide oversight on Credit Initiation team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. Embed the Group’s values and code of conduct in Credit Initiation to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees’ forms part of the culture. Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Internal stakeholders Country Retail Risk Head Country Business Heads and Product Head, Retail Client segment In-country governance forums (as may be applicable) Country Fraud and Collections Heads Relevant members of Risk Operations management team Internal IT partners supporting Retail Clients business HR & L&TD team Operations, L&C and Customer Experience Management Unit External stakeholders Auditors and Regulators Associations (Visa, MasterCard, Amex and other Regional / Local forums), Credit Bureaus and peer Banks Law Enforcement agencies Suppliers, vendors and consultants Other Responsibilities Embed Here for good and Group’s brand and values in Standard Chartered Capital Ltd [India / Risk Operations / Credit Initiation]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats) Skills And Experience Excel and Work Qualifications Education Graduate Languages English Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less

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7.0 years

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Mumbai, Maharashtra, India

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Job Title: Manager, Learning and Development Location: Global Operating Service Center, India Department: Human Resources – Learning & Development Employment Type: Full-Time Position Summary: We are seeking a dynamic and future-focused Near-Shore Manager to lead the operational execution of our Talent and Learning Development Factory based in India. This role will be instrumental in building and managing a high-performing team that supports two core capabilities: Talent and Learning Content Development & Delivery and Talent Management Administration. The ideal candidate will bring a strong background in instructional design, AI-enabled learning technologies, and HR operations, with a passion for innovation and continuous improvement. Key Responsibilities: Talent & Learning Content Development and Delivery Lead the development of custom learning content tailored to GXO’s workforce, include large scale, organizational development initiatives. Oversee the implementation and cultural adaptation of GXO’s AI Development Coaching tool. Manage the offshore 3rd party business process outsourced instructional design and content development team, including vendor oversight, driving continuous improvement and holding the team accountable against SLAs. Leverage AI tools to: Enhance back-office development processes. Adapt general content to GXO-specific needs. Build and maintain “GPT” capabilities using LLMs and internal IP. Implement a rigorous instructional design methodology, including performance needs analysis and Kirkpatrick Level 4 evaluation. Ensure scalable, high-quality delivery of learning content across all GXO audiences. Talent Management Administration Coordinate with vendors and internal platforms to manage leadership assessments and 360-degree feedback processes. Support the execution of GXO’s Performance and Talent processes through requirements gathering, form creation, and stakeholder engagement. Administer GXO’s Listening Strategy, including the Annual Engagement Survey, ad hoc surveys, and future listening platforms. Develop dashboards and action plan tracking tools to support engagement initiatives. Create templates and presentations for talent calibration and performance review sessions. Support the implementation and ongoing management of a Skills Platform, including permissions, content curation, and reporting. Qualifications: Bachelor’s degree in Human Resources, Learning & Development, Business Administration, or related field (Master’s preferred). 7+ years of experience in Talent Management, Learning & Development, or HR Operations, with at least 3 years in a managerial role. Proven experience managing offshore teams and vendor relationships. Strong utilization of instructional design methodologies and learning technologies. Familiarity with AI tools and platforms used in learning and talent development. Excellent project management, communication, and stakeholder engagement skills. Experience with enterprise HR systems (e.g., Workday, Cornerstone, SuccessFactors) is a plus. Preferred Attributes: Tech-first leader who is thinking about how AI improves service delivery and automates transaction learning and talent management processes. Strategic thinker with a hands-on approach. Comfortable working in a fast-paced, global environment. Passionate about innovation, continuous learning, and operational excellence. Strong relationship builder with excellent negotiation skills to work with Subject Matter Experts to keep projects on time and on budget with high quality. Show more Show less

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0.0 - 1.0 years

0 Lacs

New Town, Kolkata, West Bengal

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Job Title: Field Executive (North Kolkata/Chinar Park) Location: Chinar Park Salary: ₹7,000 – ₹9,000 per month Job Type: Part-Time/Full-Time (depending on availability) Job Description: We are looking for a proactive and reliable Office Executive who is familiar with the streets, schools, and housing complexes of North Kolkata. The candidate will be responsible for visiting designated areas and distributing promotional leaflets for ZLS (Ziel Learning Space) to increase brand visibility and outreach. Key Responsibilities: Distribute leaflets to schools, tuition hubs, and residential complexes across North Kolkata. Ensure maximum coverage in target areas as per the plan provided. Maintain a daily record of areas covered and leaflets distributed. Represent ZLS professionally and politely while interacting with security staff or coordinators. Requirements: Should be well-acquainted with North Kolkata localities. Must be physically fit and comfortable with fieldwork. Punctual, trustworthy, and responsible. Preferably has a mobile phone for coordination and location tracking. Prior experience in field marketing or distribution (preferred but not mandatory). Benefits: Fixed monthly salary of ₹7,000 – ₹9,000. Travel allowance may be provided based on performance and distance. Opportunity to work with a growing educational brand. To Apply: WhatsApp us at [9051962611] or email your details to [info@zielclasses.com or ivyb@zielclasses.com]. Job Types: Full-time, Permanent, Fresher Pay: ₹7,000.00 - ₹9,000.00 per month Benefits: Paid time off Schedule: Day shift Fixed shift Ability to commute/relocate: New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Experience: Field sales: 1 year (Required) Language: Hindi (Required) Work Location: In person Application Deadline: 20/06/2025 Expected Start Date: 24/06/2025

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12.0 years

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New Delhi, Delhi, India

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Position Overview: In partnership with Jharkhand education project council (JEPC), Jharkhand, Room to Read is setting up a State Project Management Unit (SPMU) Quality Education for the period of 2025-30. The SPMU will have the mandate to design and implement quality education activities for primary grade students across Jharkhand. This will include FLN mission related activities also. As part of the SPMU initiative, the National Lead will be responsible for leading the planning, implementation, and oversight of all Quality Education initiatives under the SPMU–Quality Education mandate. The National Lead - PMU will provide strategic guidance to SPMU Lead in Ranchi on whole set of PMU activities including FLN reform, Balvatika activities, District implementation support, communication, documentation and assessments. The position will also play an instrumental role in positioning of SPMU work in national and international forums. The National PMU Lead will also be coordinating with other departments at Country Office (CO), strategic partners towards ensuring that SPMU objectives are achieved in timely manner. This position will report directly to the Program Operations Director (POD). This position also involves frequent travelling to the field office, meetings with key government officials, as well as regular interaction with the education officials, partners, school administrators, teachers and students. Roles And Responsibilities: 1. Strategic Partnerships, Planning and Coordination: Serve as the primary contact for management of all external strategic partners involved in the successful implementation of the SPMU. Lead strategic planning, adaptive monitoring, and timely evaluation of programs from design to completion. Work in strong coordination with Program technical teams to ensure timely support, alignment of priorities, and resolution of operational bottlenecks. Coordinating with RM&E and analysis of Project data trends, identifying potential risks and deviations in implementation of program design. Facilitate knowledge exchange and technical collaborations that support systemic reforms and innovation in primary-grade education. Represent the project in national and international forums to showcase outcomes, best practices, and policy recommendations. Build strategic alliances with academic and research institutions to support evidence-based planning and impact evaluation. Ensure that all SPMU interventions are consistent with Room to Read’s program design and government priorities by maintaining strong collaboration with Program Director and state teams. Provide strategic guidance and technical inputs to the SPMU Project Lead and team on the full scope of activities, including FLN and Balvatika initiatives, district implementation support, communications, documentation, and assessments. Contribute to development of project strategies, work plans, and performance frameworks aligned with SPMU goals and Room to Read’s standards. Contribute to development of project strategies, work plans, and performance frameworks aligned with SPMU goals and Room to Read’s standards. 2. Donor Management and Reporting: Serve as the primary liaison with donor regarding the SPMU project. Ensure timely and high-quality donor reporting in coordination with RME and finance teams. Oversee documentation of program progress, learnings, and impact, ensuring alignment with donor expectations and compliance standards. Support donor visits and prepare strategic briefs and presentations to highlight project milestones. 3. Government Liaisoning and Networking: Act as the key interface between Room to Read and JEPC, as well as other relevant government departments at the national (MoE) and state levels. Support and mentor the SPMU Lead in Ranchi in maintaining regular communication with JEPC and facilitating joint planning, reviews, and course corrections. Ensure policy alignment of project strategies with state and national education priorities, including NIPUN Bharat and Balvatika reforms. Represent Room to Read in government advisory committees, task forces, and technical working groups as required. 4. Project Governance and Leadership: Facilitate periodic project reviews, progress tracking, risk assessments, and quality assurance mechanisms. 5. Others: Support the Program Operations team in tracking implementation calendars and budget utilization with the state SPMU team. Identify implementation challenges, provide solutions or flag to Program Operations Director (POD) for redressal. Establish regular communication channels with all departments such as Finance, HR, and Communications to support the SPMU’s operational needs and effective implementation. Provide financial oversight including annual planning, budgeting, forecasting, and expenditure tracking in collaboration with CO Finance. Mentor and build the capacity of project teams, fostering a collaborative, adaptive, and high-performance work culture. Stay abreast of policy developments, education sector reforms, and research relevant to foundational learning. Undertake regular field visits to monitor implementation, provide feedback, and document best practices. Carry out other responsibilities as required by the Program Operations Director in alignment with organizational goals. Percentages of work of State Coordinator: Tasks for National PMU Lead (Allocation of % on the tasks) Strategic Partnerships, Planning & Coordination (40%) Donor Management and Reporting (20%) Government Liaisoning and Networking (30%) Others (10%) Qualifications & Experience: Required: Master’s in education / social sciences / Social Work / Management or equivalent. Minimum 12 years of relevant experience. Should have strong background in working with govt in large scale education projects. Possesses financial management expertise, including annual planning, budgeting, budget outlook, cash forecasting, and the ability to Analyse and track budgets for various programs. Prior experience of leading diverse team of specialists from Content & Curriculum development, teacher professional development, research and evaluation and program implementation units. Experience of working on partnership agreements with strategic partners. Good understanding of governance related challenges in public education space. Excellent managerial and interpersonal skills, including skills of managing and mentoring people. Demonstrates excellent communication skills, both verbal and written. Knowledge/ training in FLN will be an added advantage. To be successful as a member of the Room to Read team, you will also: Have passion for our mission and a strong desire to impact a dynamic non-profit organization. Be an innovative and creative thinker that tries new things and inspires others to do so. Have a very high level of personal and professional integrity and trustworthiness. Have a strong work ethic and require minimal direction. Work well independently as well as part of a team. Thrive in a fast-paced and fun environment. Compensation: Room to Read offers a competitive salary with excellent benefits. Benefits include thirteenth month bonus, health insurance and a retirement plan. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, and rapidly growing organization that is changing transforming the lives of millions of children in developing countries on literacy and gender equality in education. Room to Read is a child-safe organization; all personnel are expected to adhere to Room to Read’s Child Protection Policy and Child Protection Code of Conduct. Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. EOE/M/F/Vet/Disabled. Show more Show less

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5.0 years

0 Lacs

Mumbai Metropolitan Region

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Job Description We’re looking for a Strategic Partnership Manager to help us grow, manage, and maximize the impact of our strategic alliances with key SaaS platforms like Mailchimp, Salesforce, Pipedrive, and others. This is a hands-on role ideal for someone with prior partnerships or tech alliance experience who enjoys both strategy and execution. Job Responsibilities Platform Engagement: Represent INSIDEA in partner meetings, demonstrating credibility and aligning on shared goals with platforms like Mailchimp, Salesforce, Pipedrive, and others. Opportunity Identification: Analyze each partner ecosystem to identify collaboration opportunities that drive growth for both sides. GTM Strategy: Work cross-functionally to design and execute go-to-market (GTM) plans for each partner relationship. Technical Understanding: Build a deep understanding of partner products and APIs to identify integration, co-marketing, or co-selling opportunities. Internal Alignment: Coordinate across Sales, Marketing, and Delivery teams to ensure successful execution of partnership initiatives. Tracking & Reporting: Monitor partnership performance and provide regular updates and insights to internal stakeholders. Preferred Experience 5+ years of experience in partnerships, business development, or tech alliances within the SaaS space. Proven track record managing external partner relationships, preferably with platform partners like Salesforce, HubSpot, Mailchimp, or similar. Strong communication skills—comfortable presenting, negotiating, and representing INSIDEA in strategic conversations. A technically fluent mindset—you don’t need to code, but you should grasp APIs, integrations, and how SaaS products work under the hood. Self-starter attitude with a bias for action, problem-solving, and execution. Familiarity with channel/partner marketing strategies. Show more Show less

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Tracking Jobs in India

The tracking job market in India is thriving, with a growing demand for professionals skilled in tracking technologies. Companies across various industries are actively hiring individuals with expertise in tracking to help them analyze and make sense of data for strategic decision-making.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for tracking professionals in India varies based on experience and skill level. Entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.

Career Path

A typical career path in tracking may include roles such as Tracking Analyst, Senior Tracking Specialist, Tracking Manager, and Tracking Director. As professionals gain experience and expertise, they may progress to leadership positions such as Chief Tracking Officer.

Related Skills

In addition to tracking skills, professionals in this field are often expected to have knowledge of data analytics, statistical analysis, data visualization, and programming languages such as Python or R.

Interview Questions

  • What is tracking and why is it important in today's business environment? (basic)
  • Explain the difference between first-party, second-party, and third-party tracking. (medium)
  • How do you ensure data accuracy and integrity in tracking processes? (medium)
  • Can you describe a tracking project you worked on and the insights you derived from the data? (medium)
  • What tools and software do you use for tracking and data analysis? (basic)
  • How do you handle and protect sensitive consumer data in tracking processes? (medium)
  • What are some common challenges faced in tracking and how do you overcome them? (medium)
  • How do you stay updated with the latest trends and developments in the tracking industry? (basic)
  • Explain the difference between cookie-based tracking and server-side tracking. (advanced)
  • Can you walk us through your process for setting up tracking tags on a website? (medium)
  • How do you track and analyze user behavior across multiple devices? (advanced)
  • What metrics do you typically track to measure the success of a marketing campaign? (medium)
  • How do you ensure compliance with data privacy regulations such as GDPR in tracking processes? (medium)
  • Describe a time when tracking data led to a significant business decision or outcome. (medium)
  • How do you handle discrepancies in tracking data and reporting? (medium)
  • What are some best practices for tracking implementation and maintenance? (basic)
  • How do you approach A/B testing in tracking to optimize website performance? (medium)
  • Can you explain the concept of attribution modeling in tracking? (advanced)
  • How do you collaborate with cross-functional teams to leverage tracking data for business insights? (medium)
  • Describe a situation where you had to troubleshoot tracking issues and how you resolved them. (medium)
  • What role does data visualization play in tracking analysis and reporting? (basic)
  • How do you prioritize tracking initiatives based on business goals and objectives? (medium)
  • What are some key performance indicators (KPIs) you would track for an e-commerce website? (medium)
  • How do you communicate tracking results and insights to non-technical stakeholders? (basic)

Closing Remark

As you prepare for tracking job opportunities in India, remember to showcase your skills, experience, and knowledge confidently during interviews. Stay updated with industry trends and continuously enhance your skills to stand out in the competitive job market. Good luck in your job search!

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