Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Enterprise Tech Support- Level 2 . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. ModMed is hiring a driven ML Ops Engineer 2 to join our positive, passionate, and high-performing team focused on scalable ML Systems. This is an exciting opportunity to You as you will collaborate with data scientists, engineers, and other cross-functional teams to ensure seamless model deployment, monitoring, and automation. If you're passionate about cloud infrastructure, automation, and optimizing ML pipelines, this is the role for you within a fast-paced Healthcare IT company that is truly Modernizing Medicine! Key Responsibilities Model Deployment & Automation: Develop, deploy, and manage ML models on Databricks using MLflow for tracking experiments, managing models, and registering them in a centralized repository. Infrastructure & Environment Management: Set up scalable and fault-tolerant infrastructure to support model training and inference in cloud environments such as AWS, GCP, or Azure. Monitoring & Performance Optimization: Implement monitoring systems to track model performance, accuracy, and drift over time. Create automated systems for re-training and continuous learning to maintain optimal performance. Data Pipeline Integration: Collaborate with the data engineering team to integrate model pipelines with real-time and batch data processing frameworks, ensuring seamless data flow for training and inference. Skillset & Qualification Model Deployment: Experience with deploying models in production using cloud platforms like AWS Sagemaker, GCP AI Platform, or Azure ML Studio. Version Control & Automation: Experience with MLOps tools such as MLflow, Kubeflow, or Airflow to automate and monitor the lifecycle of machine learning models. Cloud Expertise: Experience with cloud-based machine learning services on AWS, Google Cloud, or Azure, ensuring that models are scalable and efficient. Engineers must be skilled in measuring and optimizing model performance through metrics like AUC, precision, recall, and F1-score, ensuring that models are robust and reliable in production settings. Education: Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, or a related technical field. ModMed In India Benefit Highlights High growth, collaborative, transparent, fun, and award-winning culture Comprehensive benefits package including medical for you, your family, and your dependent parents The company supported community engagement opportunities along with a paid Voluntary Time Off day to use for volunteering in your community of interest Global presence, and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

Experience: 0–1 Year Department: Quality Assurance About The Role We are looking for a detail-oriented and enthusiastic Junior QA Engineer to join our QA team. This role is ideal for fresh graduates or candidates with up to 1 year of experience only in software testing. Internship experience or completion of a QA-related course will be considered a plus . Please note: The initial 6 months will be considered a training period, during which you will be learning and growing hand in hand with the team, gaining exposure to live projects. Confirmation for a full-time role will be based on performance. Key Responsibilities Understand product requirements and write effective test cases. Execute test plans (manual and automated) to identify bugs, glitches, and usability issues. Document and report bugs clearly using a tracking tool (e.g., Jira). Collaborate with developers and product teams to ensure product quality. Perform regression testing during system updates or enhancements. Participate in reviews of requirements, specifications, and other documents to provide timely feedback. What We’re Looking For Bachelor's degree in Computer Science, IT, or related field. 0–1 year of hands-on experience in software testing. Understanding of Manual & Automated testing and basic bug reporting. Basic understanding of Playwright for Automated testing is a must. Efficient with usage of AI tools for testing. Familiarity with SDLC and STLC. Internship experience in QA or a completed QA certification/course is a strong plus. Good analytical and problem-solving skills. Strong attention to detail and ability to multitask. Good To Have (Optional But Preferred) Experience with bug tracking tools like Jira or Trello. Exposure to writing or executing test scripts. Knowledge of any programming language used in automation (e.g., JavaScript, Python). Show more Show less

Job Role: Project Manager - EPC (New Generation Projects) Key Experience: Strong hands-on experience in one or more HVDC, SCADA, Metro Rail Electrification Projects. Range: 765kv Substation / Transmission Lines. Geographies Managed: India and SAARC Countries. Reports to: Cluster Operation Head. Minimum Qualification: B.E/B. Tech in Electrical/Civil. Experience: 12 -18 Years of experience. Strategic project manager plays a critical role in driving the successful execution of projects that contribute to an organization's long-term strategic objectives. He or She is responsible for planning and executing projects in a way that aligns with an organization's strategic goals and objectives. They are responsible for overseeing all aspects of a project, from defining project scope and deliverables to managing resources, timelines, and budgets. He or She is responsible for managing the cost and profitability of the Project. Some of the key roles and responsibilities of a strategic project manager include: Strategic planning: Developing project plans that align with the organization's strategic goals and objectives. This involves working closely with stakeholders to define project scope, objectives, and success criteria. Project coordination: Coordinating activities and resources across multiple teams and departments to ensure successful project delivery. This includes creating project schedules, assigning tasks, and tracking progress. Risk management: Identifying potential risks and developing strategies to mitigate them. A strategic project manager is responsible for proactively addressing risks and managing issues that arise during the project lifecycle. Stakeholder management: Building and maintaining relationships with key stakeholders, including senior management, project sponsors, and team members. This involves effective communication, managing expectations, and resolving conflicts. Performance monitoring: Monitoring project performance against key performance indicators (KPIs) and making necessary adjustments to ensure project success. This may include analyzing project data, identifying areas for improvement, and implementing corrective actions. Budget management: Managing project budgets and ensuring that resources are allocated effectively. This includes tracking project expenses, estimating costs, and making adjustments as needed. Quality assurance: Ensuring that project deliverables meet the required quality standards. This may involve conducting quality audits, reviewing project documentation, and implementing quality control processes. Reporting and communication: Providing regular updates to stakeholders on project progress, risks, and issues. This includes preparing project reports, conducting project reviews, and facilitating project meetings. Key Responsibilities Preparation of master schedule and monitor the progress. Liaise with the Site Engineers, client and subcontractors. Prepare job specific procedures for processes to ensure quality and safety Maintain a database of diversified local sourcing of suppliers and services for delivery of quality works, manpower and materials. Liaise with the Site Engineers, client and subcontractors on all project related issues and effective execution. Timely Invoicing and Collection of Outstanding bill payment from client Mobilisation of resources. Handing over completed utilities. Ensuring safety and quality in project execution Technical Expertise Development of comprehensive project programs tailored to specific company needs. Gap assessment and identification of resources shortfalls. Continuous process improvement. Quality and compliance training and development. Team building and collaboration. Stakeholder engagement and communication. Show more Show less

Are you in for a big challenge, like contributing to the success of new global company? Epiroc is the company demerged from Atlas Copco in April 2018, with shareholders' and stock exchange approvals. Epiroc is a leading global productivity partner to the mining, infrastructure, and natural resources industries. Epiroc stands for innovation, commitment, and collaboration, which is the speed to market & industry leadership; the passion to help customers succeed and a close partnership for deep understanding of the needs. We clearly aim to be our customers’ first choice. Job Description: To provide service, repair and maintenance support to hauling equipment like trucks & Loaders. Tracking contractual availability, MTBF, MTTR. Proactive approach to maintain equipment performance. Maintaining performance record of fleet. RCA, service report writing, maintaining job cards, insuring SOP and HIRA. Troubleshooting, performing shift activities like manpower allocation, responding on BD messages filling DSR etc. Qualification, Skills and Experience: Must have knowledge to troubleshooting of our Machines. Diploma in Mechanical / Electrical / Mining Engineering. Must have relevant experience of atleast 4 years in Trucks/heavy equipment or mining machines. Sound Technical skill of RCS/Hydraulic/mechatronics. Good Knowledge of MS office. Analytical Thinking. Root Cause Analysis. Good Verbal & written communication skills Key competencies required for this role: Strong personality, able to work independent. Result oriented with strong ability to execute. Well organized & Systematic. Ability to communicate effectively with people at various level of organization. Strong written, oral & interpersonal communication skills including communication with non-technical people. Location: RD Mines, Udaipur, Rajasthan, INDIA Why should you apply for this position? We provide opportunities for personal growth (interesting tasks, development programs, and the ability to move to different positions). Our employees like us (there is a friendly atmosphere, we work in pleasant and modern environment). We give our colleagues the opportunity to uphold their own ideas. The last date of application is 27th June 2025. It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com Show more Show less

🚀 About the Role We're looking for a relentlessly curious Data Engineer to join our team as a Marketing Platform Specialist. This role is for someone who will dedicate themselves to extracting every possible byte of data from marketing platforms - the kind of person who gets excited about discovering hidden API endpoints and undocumented features. You'll craft pristine, high-resolution datasets in Snowflake that fuel advanced analytics and machine learning across the business. 🎯 The Mission Your singular focus: extract every drop of value from the world’s most powerful marketing platforms. Where others use 10% of a tool’s capabilities, you’ll uncover the hidden 90%, from granular auction insights to ephemeral algorithm data. You’ll build the intelligence layer that enables others to scale smarter, faster, and with precision. 🧪 What You’ll Actually Do Platform Data Extraction & Monitoring Reverse-engineer APIs across Meta, Google, TikTok, and others to extract hidden attribution data, auction signals, and algorithmic behavior Exploit beta features and undocumented endpoints to unlock advanced data streams Capture ephemeral data before it disappears: attribution snapshots, pacing drift, algorithm shifts Build real-time monitoring datasets to detect anomalies, pacing issues, and creative decay Scrape competitor websites and dissect tracking logic to reveal platform strategies Business Scaling & Optimization Datasets Build granular spend and performance datasets with dayparting, marginal ROAS, and cost efficiency metrics Develop lookalike audience models enriched with seed performance, overlap scores, and fatigue indicators Create auction intelligence datasets with hour/geo/placement granularity, bid behaviors, and overlap tracking Design optimization datasets for portfolio performance, campaign cannibalization, and creative lifecycle decay Extract machine learning signals from Meta Advantage+, Smart Bidding configs, and TikTok optimization logs Build competitive intelligence datasets with SOV trends, auction pressure, and creative benchmarks Advanced Feature & AI Data Engineering Extract structured data from advanced features like predictive analytics, customer match, and A/B testing tools Build multimodal datasets (ad copy, landing pages, video) ready for machine learning workflows Enrich historical marketing data using automated pipelines and AI-powered data cleaning Unified Customer & Attribution Data Build comprehensive GA4 datasets using precise tagging logic and event architecture Unify data from Firebase, Klaviyo, Tealium, and offline sources into full-funnel CDP datasets Engineer identity resolution pipelines using hashed emails, device IDs, and privacy-safe matching Map cross-device customer journeys with detailed attribution paths and timestamp precision Snowflake Architecture & Analytics Enablement Design and maintain scalable, semantic-layered Snowflake datasets with historical tracking and versioning Use S3 and data lakes to manage large-scale, unstructured data across channels Implement architectures suited for exploration, BI, real-time streaming, and ML modeling, including star schema, medallion, and Data Vault patterns Build dashboards and tools that reveal inefficiencies, scaling triggers, and creative performance decay 🎓 Skills & Experience Required 3+ years as a Data Engineer with deep experience in MarTech or growth/performance marketing Advanced Python for API extraction, automation, and orchestration JavaScript proficiency for tracking and GTM customization Expert-level experience with GA4 implementation and data handling Hands-on experience with Snowflake, including performance tuning and scaling Comfortable working with S3 and data lakes for semi/unstructured data Strong SQL and understanding of scalable data models 🤞Bonus Points if You Have Experience with dbt for transformation and modeling CI/CD pipelines using GitHub Actions or similar Knowledge of vector databases (e.g., Pinecone, Weaviate) for AI/ML readiness Familiarity with GPU computing for high-performance data workflows Data app development using R Shiny or Streamlit 🚀 You'll Excel Here If You Are: Relentlessly curious : You don’t wait for someone to show you the API docs; you find the endpoints yourself Detail-obsessed : You notice the subtle changes, the disappearing fields, the data drift others overlook Self-directed: You don’t need micromanagement. Just give you the mission, and you’ll reverse-engineer the map Comfortable with ambiguity: You can navigate undocumented features, partial datasets, and platform quirks without panic Great communicator: You explain technical decisions clearly, with just enough detail for analysts, marketers, and fellow engineers to move forward Product-minded: You think in terms of impact, not just pipelines. Every dataset you build is a stepping stone to better strategy, smarter automation, or faster growth 🔥Why the Conqueror: ⭐️Shape the data infrastructure powering real business growth 💡Join a purpose-driven, fast-moving team 📈 Work with fast-scaling e-commerce brands 🧠Personal development budget to continuously sharpen your skills 🏠Work remotely from anywhere 💼 3000 - 4200 euros Gross Salary/month 💛 About us We are a growing team of passionate, performance-driven individuals on a mission to be the best at growing multiple e-commerce businesses with great products. For the past 7 years, we’ve gathered a powerful community of over 1 million people globally, empowering people to build and sustain healthy habits in an enjoyable way. Our digital and physical products, the Conqueror Challenges App and epic medals, have helped users walk, run, cycle, swim, and move through the virtual equivalents of iconic routes. We’ve partnered with Warner Bros., Disney, and others to launch global hits like THE LORD OF THE RINGS™, HARRY POTTER™, and STAR WARS™ virtual challenges. Now, we’re stepping into an exciting new chapter! While continuing to grow our core business, we’re actively acquiring and building new e-commerce brands. We focus on using our marketing and operational strengths to scale these businesses, striving to always be outstanding in everything we do and delivering more value to more people. Show more Show less

🏆 Looking for 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿𝘀 (𝗖𝘅𝗢𝘀 𝗽𝗼𝘀𝗶𝘁𝗶𝗼𝗻𝘀) with Investments 🚀 𝗧𝗮𝗸𝗲 𝗮 𝗹𝗲𝗮𝗽 𝘁𝗼 𝗺𝗮𝗸𝗲 𝗺𝗼𝘀𝘁 𝗼𝗳 𝘆𝗼𝘂𝗿 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲; 𝘁𝗮𝗸𝗲 𝘆𝗼𝘂𝗿 𝗰𝗮𝗿𝗲𝗲𝗿 𝗶𝗻 𝗮 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝘁𝗿𝗮𝗷𝗲𝗰𝘁𝗼𝗿𝘆! COMPANY BRIEF: 𝗖𝗹𝗼𝘂𝗱 𝗖𝗼𝘂𝗻𝘀𝗲𝗹𝗮𝗴𝗲 𝗣𝘃𝘁. 𝗟𝘁𝗱. (~𝟮,𝟱𝟬,𝟬𝟬𝟬 𝗙𝗼𝗹𝗹𝗼𝘄𝗲𝗿𝘀 on LinkedIn) A $𝟱 𝗕𝗻 company in the making, 𝗖𝗹𝗼𝘂𝗱 𝗖𝗼𝘂𝗻𝘀𝗲𝗹𝗮𝗴𝗲 is an 𝗮𝘄𝗮𝗿𝗱-𝘄𝗶𝗻𝗻𝗶𝗻𝗴 '𝘀𝗼𝗰𝗶𝗮𝗹 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲'. Led by 𝗳𝗼𝘂𝗻𝗱𝗲𝗿𝘀 ( Tushar Topale, Subhi Shildhankar & Harshada Topale ) who have delivered projects across 𝟭𝟮𝟬 𝗰𝗼𝘂𝗻𝘁𝗿𝗶𝗲𝘀, they are now solving 𝘂𝗻𝗲𝗺𝗽𝗹𝗼𝘆𝗮𝗯𝗶𝗹𝗶𝘁𝘆. 🌐 Building a 𝗴𝗹𝗼𝗯𝗮𝗹 𝗲𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺 of 🔹 𝟭𝟬𝟬 𝗠𝗻+ 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 🔹 𝟭 𝗠𝗻+ 𝗖𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 🔹 𝟭 𝗟𝗮𝗸𝗵+ 𝗖𝗼𝗹𝗹𝗲𝗴𝗲𝘀 📍 Across 𝟭𝟬𝟬+ 𝗖𝗼𝘂𝗻𝘁𝗿𝗶𝗲𝘀 We are building a '𝗰𝗮𝘂𝘀𝗲-𝗱𝗿𝗶𝘃𝗲𝗻 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆' of 𝟭𝟬𝟬 𝗠𝗡+ 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 globally through our '𝗩𝗜𝗦𝗜𝗢𝗡𝟮𝟬𝟯𝟬' initiative @ https://www.cloudcounselage.com/vision2030 As a 𝘀𝗮𝗺𝗽𝗹𝗲 𝘀𝗶𝘇𝗲, our 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 now has ~𝟱,𝟬𝟬,𝟬𝟬𝟬 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 organically, coming from 𝟰𝟱+ 𝗰𝗼𝘂𝗻𝘁𝗿𝗶𝗲𝘀 @ www.IndustryAcademiaCommunity.com This is also to 𝗯𝗿𝗶𝗱𝗴𝗲 𝘁𝗵𝗲 𝗴𝗮𝗽 between the 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 & 𝗔𝗰𝗮𝗱𝗲𝗺𝗶𝗮, to help 𝘀𝘁𝘂𝗱𝗲𝗻𝘁𝘀, 𝗳𝗿𝗲𝘀𝗵𝗲𝗿𝘀 𝗮𝗻𝗱 𝗲𝘃𝗲𝗻 𝘆𝗼𝘂𝗻𝗴 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 in their 𝗧𝗲𝗰𝗵. & 𝗠𝗴𝗺𝘁. 𝗰𝗮𝗿𝗲𝗲𝗿𝘀 for 𝗳𝗿𝗲𝗲. Our startup has been shortlisted in '𝗦𝗵𝗮𝗿𝗸 𝗧𝗮𝗻𝗸 𝗜𝗻𝗱𝗶𝗮', twice. 🎯 ROLE OVERVIEW: As a 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿 & 𝗖𝘅𝗢, you will be instrumental in building and scaling the company across key functions. You will work directly with fellow Co-Founders and contribute investment, expertise, and executional leadership in your domain. We’re looking for passionate, visionary, and driven leaders to own and build one of the following domains: 🔧 TECHNOLOGY DOMAIN 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿s and 𝗖𝗵𝗶𝗲𝗳 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 (𝗖𝗧𝗢) · Lead development of scalable Web & Mobile Applications. · Architect cloud-based platforms for our IAC ecosystem. · Build and lead a tech team aligned with product vision. · Ensure security, scalability, and user-centric design. · Evaluate emerging technologies to ensure innovation. 🧭 MANAGEMENT DOMAINS 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿 – 𝗖𝗵𝗶𝗲𝗳 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 (𝗖𝗘𝗢) · Own company-wide execution and vision realization. · Drive strategic partnerships, business development, and investor relations. · Lead decision-making across product, tech, and business. 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿 – 𝗖𝗵𝗶𝗲𝗳 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 (𝗖𝗠𝗢) · Drive B2B/B2C marketing strategies for global reach. · Develop growth strategies to scale user acquisition & retention. · Manage digital, brand, community, and performance marketing. 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿 – 𝗖𝗵𝗶𝗲𝗳 𝗛𝘂𝗺𝗮𝗻 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 (𝗖𝗛𝗥𝗢) · Build a high-performance, culture-rich organization. · Drive talent acquisition, L&D, employee engagement & retention. · Implement scalable HR and org design systems for future growth. 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿 – 𝗖𝗵𝗶𝗲𝗳 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 (𝗖𝗢𝗢) · Optimize internal operations for scale and efficiency. · Implement systems and SOPs for program delivery & customer success. · Coordinate cross-functional execution to meet KPIs. 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿 – 𝗖𝗵𝗶𝗲𝗳 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 (𝗖𝗙𝗢) · Own financial modeling, planning, fund raising and investor management. · Manage burn, fundraising, compliance, and financial forecasting. · Set up systems for global billing, accounts, and performance tracking. 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿 – 𝗖𝗵𝗶𝗲𝗳 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 (𝗖𝗣𝗢) · Own the IAC product roadmap and innovation cycles. · Translate user needs into product features and launches. · Align product development with business and tech teams. 💼 Ideal Profile · Prior entrepreneurial or early-stage startup experience preferred. · Ready to invest time and capital for equity 𝘁𝗼 𝗱𝗶𝘀𝗽𝗹𝗮𝘆 𝗼𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽 𝗹𝗲𝘃𝗲𝗹 𝗰𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁 for long-term growth; expect upto 𝟭𝟬𝟬𝘅 𝗥𝗢𝗜. · Strong leadership, communication, and collaborative mindset. · Deep domain expertise in your chosen function. · Belief in our vision to build a $𝟱𝗕𝗻 𝗶𝗺𝗽𝗮𝗰𝘁-𝗱𝗿𝗶𝘃𝗲𝗻 𝗰𝗼𝗺𝗽𝗮𝗻𝘆. ✅ REQUIREMENTS: · Investment in Cloud Counselage Pvt. Ltd. (𝗲𝘅𝗽𝗲𝗰𝘁 𝟭𝟬𝟬𝘅 𝗥𝗢𝗜) · Proven experience as a successful entrepreneur, founder, or senior executive in a startup environment is desirable · Strong leadership skills with the ability to inspire and motivate teams to achieve ambitious goals and objectives. · Deep domain expertise in IT or Management, with a track record of driving innovation and delivering results. · Excellent strategic thinking and problem-solving abilities, with a focus on driving growth and creating value for customers and stakeholders. · Outstanding communication and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels. · Entrepreneurial mindset with a passion for building and scaling businesses, along with a high tolerance for ambiguity and risk. · Bachelor's degree or MBA or advanced degree preferred. 💸 COMPENSATION: Remuneration would be in terms of equity stake initially, based on skills, experience and qualifications. Salary thereafter would be no bar for the top performers. Salary after fund raise of INR 40 Crs. (~$5 Mn) would be no bar for a top performer. 💸 BENEFITS: Complimentary seat in our Startup Entrepreneurship Program (SEP) worth INR 3 Lakhs @ https://dolphintank.in/sep 💡 What You Get: · Co-Founder equity stake with strategic influence. · Power to shape a high-impact, global workforce movement. · A unique platform to build something purpose-driven and scalable. 🏢 Job Location: Mumbai (Hybrid/Remote) NOTE: Our noble initiative 'IAC VISION 2030' @ https://www.cloudcounselage.com/vision2030 would bring 𝟴𝟱 𝗠𝗡 (𝟴.𝟱 𝗖𝗿.) 𝗴𝗹𝗼𝗯𝗮𝗹 𝗷𝗼𝗯𝘀 to India by 2030 which otherwise would go vacant 𝗱𝘂𝗲 𝘁𝗼 𝗴𝗹𝗼𝗯𝗮𝗹 𝘁𝗮𝗹𝗲𝗻𝘁 𝘀𝗵𝗼𝗿𝘁𝗮𝗴𝗲. This would provide employment and career opportunities for millions of job-ready interns, freshers, professionals and even entrepreneurs through our Industry Academia Community (IAC). By submitting your application you become a free member of IAC (𝟱 𝗟𝗮𝗸𝗵+ 𝗠𝗲𝗺𝗯𝗲𝗿𝘀 𝗳𝗿𝗼𝗺 𝟰𝟱+ 𝗖𝗼𝘂𝗻𝘁𝗿𝗶𝗲𝘀): Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Show more Show less

Overview CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business. Responsibilities Key Metrics Sec Value Achievement Vs. Plan Outlets/Distribution Addition Range Selling (Including focus on innovation) %age Outlet billed Order Cancellation Rate Responsibilities: Market Delivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Distribution by increasing SKU count in existing outlets Ensuring stock availability and Rack Execution as per planogram Relationship building in the market to maximize customer satisfaction Training & Communication One-on-One training of PSRs to develop business understanding & sales capability Monthly target setting for each salesmen Works with salesmen in market to coach him/her on market execution Monitors salesmen performance using regular sales reports Communicates incentives and motivates salesmen to achieve targets Distributor Distributor/Hub/Spokes appointment and retirement for territories Managing DB health (ROI) by ensuring adherence to Joint Business plan Jointly responsible for recruitment and retention of sales representatives Minimizing expiry/stales by ensuring FIFO and stacking norms of products Tracking correct and timely delivery of orders in the market Ensuring food compliance of every distributor Facilitating development of distributor on PepsiCo sales competencies Qualifications FMCG Sales and Distribution Model Computer - Excel, Word, Outlook Local language (good to have) and Basic English Data proficiency - ROI Model Skills Negotiation Communication People management Time Management Critical Thinking Analytical Ability Problem Solving Show more Show less

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: What you need to know about the role- - We are seeking a highly analytical and strategic Product Strategy & Operations Consultant to drive key elements of product strategy and operations within our global product organization. Job Description: Your day to day Market & Competitive Research: Review industry reports, competitor updates, and emerging trends to identify potential opportunities or risks. Performance Metrics Tracking: Monitor key performance indicators (KPIs), analyze product performance data, and prepare insights for leadership. Customer & User Insights: Review customer feedback, survey responses, and product usage data to identify trends and areas for improvement. Presentation Preparation: Develop reports, presentations, and strategy decks to communicate findings and recommendations to leadership. Update internal documentation and strategy playbooks to ensure alignment across teams. Industry Updates: Stay up to date with the latest industry news and market shifts that could impact product strategy. Your way to impact : The ideal candidate will work closely with product leaders, cross-functional teams, and senior stakeholders to enhance strategic decision-making, improve operational efficiency, and ensure seamless product execution What Do You Need To Bring- Product Strategy: Strategic Planning: Contribute to the formulation and execution of product strategy by analyzing market trends, competitive landscapes, and customer needs. Market and Competitive Analysis: Conduct in-depth research on emerging trends, competitive positioning, and opportunities for differentiation. Data-Driven Insights: Leverage data analytics, customer feedback, and industry research to inform strategic product decisions. Strategic Roadmap Support: Collaborate with product managers and leadership to define and prioritize initiatives that align with business goals. Metrics & Performance Tracking: Define and monitor key product and operational metrics (KPIs), ensuring data-driven decision-making. Qualifications & Skills: Education: MBA from tier 1 college. Experience: Overall 8+ Yrs industrial experience is required. At least 4-6 years of relevant experience in product strategy, product operations, management consulting, or a similar role in a technology or product-driven organization. Analytical Thinking: Strong problem-solving skills with the ability to synthesize data and translate insights into actionable recommendations. Stakeholder Management: Ability to work with senior leaders, influence decision-making, and drive cross-functional collaboration. Communication & Presentation: Strong verbal, written, and presentation skills with the ability to simplify complex topics for various audiences. Tools & Technologies: Proficiency in data analysis tools (Excel, SQL, Tableau, Looker), workflow management platforms, and product management tools. Preferred Qualifications: Experience in a global or multi-market environment. Previous work in a product-led company or experience in management consulting firms focusing on product strategy or operations We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. REQ ID R0123547 Show more Show less

Recruitment Coordinator (Hybrid - Hyderabad - Night shift - Immediate Joiner) About Randstad Enterprise As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions — delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart — help companies build skilled and agile workforces that move their businesses forward. Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set. Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services. We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company. We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand. We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market. About the team Aligned to a RPO, MSP or other client programs, you are part of a global recruitment coordinator community. Together with your recruitment coordinator colleagues you build the next level of service for our Clients around the world. It’s a global team, where you can learn from each other and grow professionally as well as personally. We embrace our differences, and know that our diverse team is a strength that drives our human forward success. Together, we get life-saving medicines into our communities, smart cars on the road, planes in the air, food on the table and technology in place to connect the world. And so much more. This collaborative environment fosters continuous learning and professional growth, nurturing a culture where diverse perspectives are valued and leveraged to strengthen our collective capabilities. Together, we strive towards impactful goals such as enhancing skill development, fostering a culture of learning, and driving organizational success through effective talent delivery strategies. Our efforts transcend boundaries, contributing to advancements in various sectors, including healthcare, transportation, technology, and beyond, ultimately making a positive impact on society as a whole. Purpose of the job The recruitment coordinator role plays a crucial function within Randstad Enterprise, focusing on coordinating recruitment activities efficiently. As the demand for recruitment coordination grows among our clients, the role of recruitment coordinators becomes increasingly vital. Through leveraging data insights and market understanding, we shape some of the most efficient recruitment process strategies. In this dynamic talent landscape, recruitment coordinators facilitate innovative process solutions and foster strategic partnerships with our clients. Roles and Responsibilities Interview coordination Manage and oversee the entire recruitment process, including scheduling interviews, coordinating with hiring managers, and facilitating candidate communication. Efficiently manage interview schedules for multiple candidates and hiring managers, ensuring that all parties are available and informed of interview times and locations. Arrange all logistical aspects of interviews, including booking meeting rooms, coordinating video conferencing facilities, and arranging travel accommodations if necessary. Coordinate with hiring managers and interviewers to confirm their availability for scheduled interviews and reschedule as needed to accommodate conflicts or emergencies. Coordinate panel interviews involving multiple interviewers, ensuring that all panel members are briefed on the interview format and have access to candidate information beforehand. Facilitate virtual interviews via video conferencing platforms, troubleshooting technical issues and ensuring a smooth interview experience for both candidates and interviewers. Data collection and management Maintain and update client’s applicant tracking systems and databases to ensure accurate and up-to-date records of candidates and their status in the recruitment pipeline. Gather feedback from interviewers following candidate interviews, collating comments and assessments to inform hiring decisions and provide constructive feedback to candidates. Maintain accurate records of interview schedules, outcomes, and feedback in the applicant tracking system or recruitment database for future reference and reporting purposes. Continuous Improvement: Identify opportunities to streamline and improve the interview coordination process, implementing enhancements to increase efficiency and effectiveness over time. Ensure compliance with relevant employment laws and regulations, maintain accurate documentation related to recruitment activities, and uphold confidentiality and data protection standards. Collaborate with other members of the team and hiring managers to support overall recruitment objectives and initiatives. Competencies Communication skills Clear and effective communication is essential for coordinating interviews, interacting with candidates, and collaborating with hiring managers and team members. Organization skills Strong organizational skills are crucial for managing multiple interview schedules, coordinating logistics, and maintaining accurate records. Time management and attention to detail The ability to prioritize tasks, meet deadlines, and handle multiple responsibilities simultaneously is essential in a fast-paced recruitment environment. Being detail-oriented helps ensure accuracy in scheduling, documentation, and candidate communication, preventing errors and oversights. Customer service orientation Recruitment coordinators should have a customer-focused mindset, providing excellent service to candidates, hiring managers, and other stakeholders throughout the recruitment process. Problem solving skills The capacity to quickly identify and address issues or challenges that arise during the interview coordination process is valuable for maintaining efficiency and minimizing disruptions. Teamwork Collaboration and teamwork are key for coordinating interviews seamlessly and supporting overall recruitment efforts within the organization. Job requirements experience required Relevant experience in a customer service/corporate services or similar high-volume role (RPO/BPO/Recruitment/Sourcing). 0-2 years experience in the recruiting and staffing or customer service industry is preferable. Ability to build rapport and maintain positive relationships with candidates, hiring managers, and colleagues contribute to a collaborative and productive recruitment environment. knowledge Google Meet, Zoom, Skype, Cisco Webex, MS teams and other scheduling softwares. Multiple time-zones across the globe (Americas, Europe, Middle-East, Asia Pacific) Adapting to changing priorities, unexpected challenges, and evolving recruitment needs requires flexibility and the ability to remain composed under pressure. Negotiating interview schedules, and other recruitment-related matters requires strong negotiation skills to achieve mutually beneficial outcomes. Show more Show less

Work Schedule Other Environmental Conditions Office Coordinates, oversees and completes functions on assigned trial activities detailed on the task matrix. Performs department, Internal, Country and Investigator file reviews as assigned and documents findings. Follows up for resolution of findings and raises whenever vital. Ensures allocated tasks are performed on time, within budget and to a high quality standard. Bring ups in cases of variances (overburn/underburn) for self and junior PSCs, reviews and re-distributes the tasks based on junior PSC’s free capacity Supports the maintenance and oversight of study specific documentation and global support with specific systems, tools and trackers to: study team lists, tracking of project specific training requirements, system access management for organization/vendor/clients, and tracking of project level activity plans in appropriate system. Provides system (i.e. CTMS, Oracle Activate & eTMF) support by managing the access requests, supervising study level documents, maintaining audit readiness and presenting the non-compliance to the study team and suggesting resolution. Performs administrative tasks on assigned trials including, but not limited to: timely processing of documents sent to CRG's/Client eTMF as required, performing CRG's/Client eTMF reviews and coordinating and proposing issue resolution, performing mass mailings and communications as needed, providing documents and reports to internal team members. Supports scheduling and organization of client and/or internal meetings with completion and distribution of related meeting minutes and follow up for closure of action items, if required. Exports and reconciles study metrics reports, and if required analyzes and identifies issues (if involved in a Lead role. Maintains and regularly checks for correctness of vendor trackers. Drives and coordinates the compilation of Investigator Site File (ISF) template, pharmacy binder with instruction from the Clinical Team Manager. Attends Kick off and Project Launch meetings and takes notes when required, supports initial study set-up. Education and Experience: High / Secondary school diploma/ equivalent and relevant formal academic / vocational qualification Technical positions may require a certificate Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 0 to 4 years). Show more Show less

Introduction: A Career at HARMAN - Harman Tech Solutions (HTS) We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN HTS, you solve challenges by creating innovative solutions. Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs. Empower the company to create new digital business models, enter new markets, and improve customer experiences About The Role We’re always looking to strengthen the organization by adding the best available people to our staff. We’re seeking a talent acquisition specialist to help us source, identify, screen, and hire candidates for various roles in the company. The ideal candidate will have excellent communication and organizational skills, two or three years of experience in talent acquisition, proficiency with applicant tracking systems, and an ability to devise sourcing strategies for potential applicants. This role requires excellent interpersonal skills for working closely with others across various departments. What You Will Do Coordinate with hiring managers to identify staffing needs and candidate selection criteria. Source applicants through online channels, such as Naukri, LinkedIn and other professional sources. Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references Organize and build a strong candidate pipeline Maintain records of all materials used for recruitment, including interview feedbacks and related paperwork, to share with key stakeholders What You Need MBA/PGDM in human resources management or similar field. Knowledge of applicant tracking system. Strong experience in a talent acquisition or similar role. Experience in full-cycle recruiting, using various interview techniques and evaluation methods Proficiency with social media, CV databases, and professional networks Experience in using Naukri, LinkedIn Talent Solutions to proactively source candidates Proficiency in documenting processes and keeping up with industry trends Excellent interpersonal and communication skills What Makes You Eligible Be willing to travel up to 25%, domestic and international travel if required. Successfully complete a background investigation as a condition of employment What We Offer Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.) Professional development opportunities through HARMAN University’s business and leadership academies. Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment. An inclusive and diverse work environment that fosters and encourages professional and personal development. Tuition reimbursement. “Be Brilliant” employee recognition and rewards program. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Enterprise Tech Support- Level 1 . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. ModMed is hiring a driven Corporate IT Support Specialist to provide IT support to our growing team. IT support for a technology company is a big task and you are the go-to person for computer hardware and software needs, providing front line user support for all internal tools and technologies. You troubleshoot, respond to inquiries and find solutions to technical challenges. Beyond the day-to-day, you improve the user experience by contributing to longer-term projects and documentation efforts. You are comfortable problem solving with multiple operating systems and a range of devices (including desktops/laptops, phone systems, video conferencing and various wireless devices). You're a fast learner and great communicator who can support the IT needs of onsite and remote employees with varying technical backgrounds. This is a great opportunity to join an exceptional, fast-paced, positive and technology driven organization. The Role Manage service requests submitted to the support desk via calls, emails, and tickets, ensuring all requests are handled professionally, with the highest quality of customer service possible. Provide IT support for all applicable IT resources, referring more complex problems to the appropriate technical team. Answer IT related questions, provide advice and training to users. Maintain user training manuals and procedures. Log support requests for continued problem resolution and tracking. Maintain one-to-one contact with users throughout the lifecycle of an incident or request. Stay up-to-date and aware of all applicable IT systems systems and remain continuously engaged in enhancing the user experience. Skills & Requirements Bachelor’s Degree in MIS, Computer Science or technical related field, required. CompTIA A+ and CompTIA Network+ certifications, preferred. Previous work experience in a corporate environment is preferred. Experience supporting Apple, Linux, Windows and BYOD environments. Experience supporting LAN/WAN networking and mobile computing environments. Strong knowledge of one or more in each category: SaaS platforms: G Suite, Zendesk, etc. SSO technologies: LDAP, AD, Okta, etc. Scripting languages: Bash, Python, etc. Experience supporting a wide range of technologies, including VoIP, copiers, Audio/Video (AV) systems, cloud systems, open source software, etc. Extremely strong customer service, organizational, prioritization, multitasking and communication skills. A willingness to be flexible and adaptable to changing priorities and schedules. Be available for an On-Call rotational schedule that spans a week at a time. 6+ years of experience. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

Job Purpose To ensure timely and accurate delivery of courses as a part of the residential PGP and YL programmes by assisting with the set-up requirements of the resident faculty and visiting faculty by effectively collaborating with internal stakeholders and using technical tools and technologies. Job Outline The Assistant Manager (Course Management) provides proactive support to faculty in meeting course requirements and ensuring smooth, high-quality program delivery for residential programmes (PGP and YL). This role ensures timely and accurate updates of Atrium and maintains accurate data in systems like Zoho and Salesforce. Responsibilities include coordinating scheduling, updating course content, and facilitating collaboration across departments. The position also involves data tracking and continuous self-development to support evolving academic needs. Job Specification Knowledge / Education Bachelor’s Degree/ Postgraduate Specific Skills Strong communication and project management skills to support faculty with their course management needs. Adept in paying attention to details. Proficiency in MS Office Suite, ability to work collaboratively as part of a team, problem-solving skills, attention to detail, excellent organizational skills, a sense of urgency, ability to multitask, basic data analytics and experience in student and faculty engagement. Desirable Experience 3 - 6 years Job Interface/Relationships: Internal Visting and Resident Faculty Departments: ASA, External Relations, Operations, IT/ AV, Network, Mail room, Finance, Commercials, Sarovar, Max, Juju’s, Central Printer, External Vendors Key Responsibilities and % Time Spent Providing proactive support to faculty members with their course requirements- 30% Efficient and Effective Program Delivery - 30% Learning Management System, Atrium updates (Course Management), Zoho and Salesforce Database, Support on PGP Budget - 20% Data, Collaboration & Self Development - 10% Scheduling and Calendaring both Campuses (Hyd and Mohali) - 10% Total Time Spent on All Responsibilities - 100% KPIs - Providing proactive support to Faculty to enhance Academic Success (Course Requirements) KRAs - Extend support to faculty in understanding their expectations and receive the course related information by following ISB policies. Target to respond to all the queries from the Faculty within 24 hrs. Coordinate with faculty on bidding related information before opening the bidding rounds in each term and compile all information To make 100% course outlines and bidding information available on Atrium as per the specified timelines. Check course outlines for compliance and write to Faculty within 24 hrs of receiving the course outline in case of any deviation and make the updated version available on Atrium for students' reference Maintain PGP lineup on intranet portal Monitor the case overlaps database flagging process & flag overlaps to the Faculty to avoid repetitive learning for the students. Target to flag the overlaps 3 weeks before the Term beginning. Procure copyright permissions/licenses for course material, software & simulations Coordinate with Bookstore & LRC for all course related matters and to arrange the sufficient copies of required/recommended textbooks Preparation of CRFS, course packs, Session 1, 2 Material. Monitor the process of course material procurement by the PGP Team and ensure final course packs are shared with Faculty and AA 8-10 days before the Term begins. Target to share 100% accurate course packs. Ensure that academic associates are aligned with faculty expectations on class-room delivery Coordinating with the Faculty on the additional information required on the content to ensure the correct material procurement Work on the automation process for course outlines and generation of BOT output course outlines in the structured format for all the courses. Coordinating Preterm, 360 degree survey, Boot camp and other orientation events for PGP and PGPYL. Collaborate with IT to ensure SOPs are prepared and share all relevant information before the course begins for core and on the bidding day for electives. Weightage - 30% KPIs - Efficient and Effective Program Delivery KRAs - Work with Area Course coordinators in conducting the Elective Info-sessions for the students and target to conduct 100% elective information sessions before the IBC Round Support staff/alumni department in auditing/crediting the courses as per ISB policy. Coordinate with the Alumni Team for audit requests, creating the Zoom link, sharing details with the Alumni team, and informing the AAs of the respective course about the audit five days before the course start date. Faculty details page on atrium in coordination with Web Technical team in each term Update PGP-related information on Atrium and the Instructor’s Manual with 100% accuracy Coordinating with Faculty on Dry-Runs (to familiarize them with the classroom equipment) before the beginning of the term. Preparation of personalized teaching schedules and share with the faculty and ensure that their travel and stay is taken care of Ensure LMS access is granted to students within 2 days after the final exam of the previous term and to Faculty /AA 2 weeks before the term begins. Target to Achieve 100% compliance in providing timely access each term Supervise course-related queries on ASA Academic Affairs email id. Ensure seamless function of classes during the change in mode of delivery from in class to online or Hybrid mode. End to end coordination with IT/AV Team related to sessions and ensure smooth delivery of sessions. Send Course Evaluation emails to the Faculty before the last session and monitor course evaluation process and ensure feedback are released with faculty via FMS portal within 24 hours time of Grade release Preparing the class schedule by avoiding any conflicts and overlaps with other sessions and working on day-to-day schedule adjustments if any and managing tutorials /extra sessions if any Course related Communication to Students. Ensure all the Faculty preferences related to class schedules are recorded and accommodated. Weightage - 30% KPIs - Learning Management System, Atrium updates (Course Management), Zoho and Salesforce KRAs - Database, Support on PGP Budget Academic Success: Student access to learning materials Salesforce: Atrium line up and Faculty Teaching Hours Update the Faculty teaching hours on Salesforce with 100% accuracy Supervising on providing the LMS access to Faculty, AAs & Students Handling queries on courses related activities on LMS Ensuring the course outlines for respective courses are available on Atrium for student reference before the Term beginning Getting the lineup data updated on Atrium in line with the Salesforce allotment files and other information received Create the Terms and courses in zoho platform and ensure to close the task once completed. Target the tasks are closed on Zoho without delay, maintaining a 100% task completion rate before deadlines. Ensure timely submission of data to audit team in <2 days after the last session of the term. Provide the support related to Budget preparation for PGP. Reconcile actual expenditures against the budget Providing logistical support for the classes, including arranging gifts, gift vouchers, and guest arrangements for courses as required. Necessary arrangements should be made in line with requests from faculty or AAs CordinatingLRC related, vendor PR /Non POrelease for each month as per requirement Setting up faculty feedback for PGP and PGPYL in LMS and sending out emails to students upon faculty preference. Weightage - 20% KPIs - Data, Collaboration & Self Development · KRAs - Maintaining the data (Course outlines, Course packs, Emails, Attendance related) for AUDIT purposes Preparing the reports (as per the latest required format) based on that data Coordinating with other departments (IT, LRC, Operations, Housekeeping, SEAL, CAS) to ensure smooth course delivery. Supervising and guiding PGP Team members for Mohali To Identify learning opportunity for self to keep up with the trends and advancements in technology and its use in education sector. Weightage - 10% KPIs - Scheduling and Calendering both Campuses (Hyd and Mohali) KRAs - • Creating Detailed & Short Academic calendar • Creating Excels data set for master schedule pattern generation in core and elective terms • Optimizing and revising the master schedule received as required and necessary • Preparing term wise class schedule from the master schedule • Rescheduling of sessions/Scheduling of additional sessions • Preparation of CSV Files and scheduling Data • Make updates and revisions to respective schedules • Coordinate with IT/Operations/Sarovar for execution of additional sessions as and when required Weightage - 10% Any Other Significant Input Should be willing to work on weekends and outside standard office hours when required. Show more Show less

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In quality engineering at PwC, you will focus on implementing leading practice standards of quality in software development and testing processes. In this field, you will use your experience to identify and resolve defects, optimise performance, and enhance user experience. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. About PwC CTIO – EmTech PwC’s Commercial Technology and Innovation Office (CTIO) is committed to shaping the future of technology within the firm. The EmTech (Emerging Technologies) division pioneers next-gen AI/ML/GenAI solutions, explores groundbreaking technologies, and delivers scalable innovation. We blend engineering rigor with applied AI research to transform ideas into real-world impact. We are at the intersection of software engineering and AI innovation — pushing boundaries in LLMOps , MLOps , and AI infrastructure to enable agile, secure, and scalable delivery of AI-powered products across domains. Role Overview We are seeking Test Automation QA with 4 -6+ years of experience in IT, specializing in Generative AI Testing and Test Automation management. Expertise in designing and implementing AI-driven test strategies using advanced tools. Proficient in key skills such as test strategy design, test execution planning, test development & monitoring, and enterprise testing frameworks, with a strong focus on process automation and team leadership. Key Responsibilities Design, develop, and maintain scalable and reliable test automation frameworks utilizing Python, Java/C##. Expertise in designing and implementing AI-driven test strategies using advanced tools like OpenAI, GitHub Copilot, etc. Demonstrate understanding of or possess hands-on experience with testing methodologies specific to Generative AI and large language model (LLM)-based systems. Perform thorough manual testing across web applications, APIs, and backend services to ensure functional stability and performance. Collaborate closely with software engineers and business analysts to gather and interpret requirements, ensuring comprehensive test coverage and alignment with business objectives. Execute various types of testing including functional, regression, integration, and system-level testing to ensure product quality and reliability. Develop and manage test plans, create detailed test cases, and document clear, actionable defect reports. Integrate automated test suites into CI/CD pipelines to enable continuous testing and quality assurance throughout the development lifecycle. Actively participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives, contributing to continuous improvement initiatives. Mandatory Skills Over 4 to 9 years of professional experience in the IT industry, with a strong focus on test automation management. A minimum of 1.5 years of hands-on experience in testing Generative AI systems. Proven expertise in both automated and manual testing methodologies across diverse application landscapes. Sound understanding and/or practical experience in testing strategies specific to Generative AI and Large Language Model (LLM)-based applications. Strong proficiency in API testing and backend system validation to ensure data integrity and service reliability. Skilled in developing and maintaining test automation scripts using Python and Java. Extensive experience with automation frameworks such as Pytest, Selenium, Playwright, Rest Assured. Well-versed in Continuous Integration/Continuous Deployment (CI/CD) practices, with familiarity in integrating test suites into CI/CD pipelines using industry-standard tools. Good To Have Experience with Azure DevOps (ADO) for comprehensive test management, task tracking, and collaboration within Agile development environments. Solid experience in leveraging AI and LLM evaluation frameworks like RAGAS for quality assessment, combined with proficiency in developing and validating custom GPT models for domain-specific applications. Soft Skills & Team Expectations Strong communication and documentation skills; ability to clearly articulate technical concepts to both technical and non-technical audiences. Demonstrated ability to work independently as well as collaboratively in a fast-paced environment. A builder's mindset with a strong desire to innovate, automate, and scale. Comfortable in an agile, iterative development environment. Willingness to mentor junior engineers and contribute to team knowledge growth. Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. ModMed is hiring a driven Support Specialist I to join our positive, passionate, and high-performing Customer Support team focused on providing best-in-class service to our client base. This is an exciting opportunity to be a part of an exceptional team within a fast-paced Healthcare IT company that is truly Modernizing Medicine! Your Role Deliver an exceptional client experience by identifying and documenting client needs and issues, answering incoming inquiries via email, phone, and client chat, effectively applying problem-solving techniques, educating clients, and following issues through to their successful resolution. Provide consistent, professional, and high-quality client support to our client base. Establish procedures to ensure client satisfaction and quality service delivery. Communicate and collaborate across teams and departments to help resolve issues. Replicate and document issues for further escalation. Skills & Requirements Bachelor’s Degree, preferred 1-2 years of related experience in customer service or client-facing role Demonstrated expertise with evaluating, troubleshooting, and following-up on customer software application issues Experience within a medical practice and/or EMR experience is preferred Basic knowledge of Apple platforms: Mac, iPad, iPhone/iPad iOS Knowledge of bug tracking software such as Zen and Jira Google suite experience, preferred Excellent interpersonal, verbal, and written communication skills Ability to effectively prioritize and manage time. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

Company Qualcomm India Private Limited Job Area Operations Group, Operations Group > Project Analyst General Summary Role Overview: We are seeking a detail-oriented and analytical Inventory & Asset Management Analyst to lead the implementation and optimization of asset tracking systems and associated dashboards. This role is critical in ensuring long-term operational continuity, audit readiness, and cost-efficiency through data-driven decision-making and process automation. Key Responsibilities Asset Lifecycle Management: Maintain integrity across the entire asset lifecycle—from procurement to retirement—ensuring compliance with internal policies and audit standards (e.g., FAR). Dashboard Development & Reporting: Design and implement interactive dashboards using Power BI, leveraging DAX and SQL to provide actionable insights for stakeholders. Data Integrity & System Management: Ensure accuracy and consistency of asset data in ServiceNow and Nataero platforms. Collaborate with Finance, IT and lab operations to maintain clean, audit-ready records. Audit & Compliance Support: Prepare and support internal audits, ensuring traceability and accountability of lab assets. Cross-Functional Coordination: Work closely with lab operations, procurement, finance, and IT teams to align asset management practices and drive operational excellence. Automation & Optimization: Identify opportunities for automation and process improvement to enhance scalability and reduce manual effort. Asset Recovery & Cost Savings: Lead initiatives for asset recovery, reuse, and cost optimization through data analysis and stakeholder engagement. Required Skills & Qualifications Proven 5+ years of experience in Inventory and Asset Management in a lab or technical environment. Proficiency in ServiceNow and familiarity with Nataero or similar asset tracking systems. Strong expertise in Power BI, including DAX formulae and basic SQL queries. Advanced skills in Microsoft Excel, including pivot tables, VLOOKUPs, and data modeling. Excellent analytical and logical reasoning skills. Understanding of FAR audit compliance and lab operations. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively in a cross-functional environment. Minimum Qualifications Associate's degree. OR High School Diploma or equivalent and 2+ years of relevant work experience. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3077003 Show more Show less

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The RCM Operations Project Manager is responsible for delivering business value through developing, planning, and managing a program of high-priority work initiatives. Primary functions include identifying opportunities for new workflows based on product changes, standard operating procedures (SOPs), and/or healthcare industry changes; collaborating with internal stakeholders to assist in the creation of new processes and workflows; overseeing beta processes as necessary; providing education to internal and partner teams on workflow and process changes. The RCM Operations Project Manager takes a process-oriented and results-focused approach in collaborating with internal ModMed staff and Global Services Teams on software modifications/enhancements, product questions, and BOOST processes, working with various departments to ensure information is relayed appropriately.Essential Duties and Responsibilities Develop, plan, and manage a program of high-priority work initiatives within BOOST including projects that are cross-functional and/or enterprise-wide. Perform project management of the high-priority work initiatives documented in a road map. Act as change agent to foster a customer centric quality culture throughout the organization and drive measurable business process improvements. Responsible for all aspects of the development/implementation of projects, focused on the delivery of a process or service from the design process through a finished state for internal/external customers. Interface with all areas affected by the project which may include internal departments in Operations, Client Success, Product, senior level executives, as well as Global Service vendors. Assess RCM workflow and process issues and develop resolutions to meet productivity, quality, and client success. Develop detailed work plans, schedules, project timelines, project estimates, resource plans, budgets, and status reports. Oversee and coordinate all aspects of a project, including high-profile, complex projects. Conduct project meetings and be responsible for meeting expected deliverables and timelines. Work together with Global Vendor Liaison to manage the integration of vendor tasks while tracking and reviewing deliverables. May provide project management guidance to the project team. Plan and direct schedules as well as project budgets. Monitor the product/program/project from initiation through delivery, interfacing with (internal) customers on all matters. Recommend and take action to direct the analysis of and solution to problems. Lead, coordinate, and facilitate client and internal meetings concerning project activities. Perform other duties as assigned. Experience And Skills Requirements Four to five years of relevant experience preferred or equivalent combination of experience and education Experience with healthcare revenue cycle and medical billing operations is require PMP certification preferred Knowledge of and experience with RCM workflows and processes Excellent communication; teamwork; extraordinary high level of attention to detail Experience managing vendor relationships or offshore relationships is a plus An intelligent and articulate individual who can relate to people at all levels of an organization and possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective A strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus Ability to lead a cross-functional project team and work with peers in a team effort Demonstrated ability to manage multiple priorities and deadlines A well-organized and self-directed individual who is able to work with minimal supervision Capability to efficiently complete tasks in a fast-paced environment Strong ability to collaborate with individual contributors to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery results ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less

Location: Surat | Type: Full-Time, On-Site Experience Required: 2–3 Years Company: UniSouk – An eCommerce SaaS Startup Are you a content-driven storyteller with a strategic mindset? Do you have a passion for crafting impactful narratives, building engaged digital content, and leveraging SEO to drive growth? UniSouk is looking for a Social Media & Content Strategist to join our growing team. We’re building a next-gen platform that empowers D2C brands and real-time sellers to grow their e-commerce businesses all from a single, powerful dashboard. Key Responsibilities 1. Social Media Strategy & Execution Develop and manage content strategies across platforms (LinkedIn, Instagram, Twitter, etc.) Build and maintain monthly content calendars Analyze trends, performance metrics, and audience insights to boost engagement 2. Technical & Creative Content Writing Write compelling blogs, landing pages, product copy, email campaigns, and ad content Simplify complex eCommerce/SaaS concepts for broader audiences Collaborate with design and development teams to create cohesive content experiences 3. SEO-Driven Content Creation Produce search-optimised content that improves rankings and drives traffic Use tools like Google Search Console and SEMrush for keyword research and performance tracking Balance discoverability with clarity and brand tone 4. Brand Voice & Market Positioning Define and maintain UniSouk’s tone of voice across all channels Align messaging with brand vision, audience needs, and market trends Stay updated on competitors and digital storytelling practices Skills and Qualifications 2–3 years of experience in content creation and social media strategy (preferably in eCommerce, SaaS, or tech) Strong written communication and editorial skills Working knowledge of SEO principles and content funnel strategies Familiar with tools like Google Analytics, Buffer/Hootsuite, WordPress/CMS, Canva, and SEO platforms Self-motivated, creative, analytical, and detail-oriented Comfortable working in a cross-functional team environment with design, product, and marketing stakeholders Why Join UniSouk? At UniSouk, we are shaping the future of digital commerce by providing a unified platform for sellers and brands to scale efficiently. This is your opportunity to help build a brand from the ground up, influence our narrative, and grow alongside a visionary team in a fast-paced environment. Show more Show less

Job Requirements Job Description: Senior Sales Manager (Current Account) - Pipeline Company Name: IDFC FIRST Bank Job Title: Senior Sales Manager (Current Account) - Pipeline Job Type: Full-Time Job Category: Others Department: Retail Banking > Branch Banking > Sales > Current Account Location: Chandigarh, India IDFC FIRST Bank is seeking a highly motivated and experienced Senior Sales Manager to join our team in Chandigarh, India. As a Senior Sales Manager, you will be responsible for driving sales and revenue growth for our Current Account products. This is a full-time position within our Retail Banking department, specifically in the Branch Banking division. Key Responsibilities Develop and implement sales strategies to achieve targets for Current Account products Build and maintain a strong pipeline of potential clients through various channels such as cold calling, networking, and referrals Conduct market research and analysis to identify potential business opportunities Actively engage with potential clients to understand their needs and provide suitable solutions Collaborate with internal teams to ensure smooth onboarding and servicing of clients Monitor and track sales performance and provide regular reports to management Stay updated with industry trends and competitor activities to identify potential risks and opportunities Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum of 5 years of experience in sales, preferably in the banking or financial services industry Proven track record of meeting and exceeding sales targets Excellent communication and interpersonal skills Strong negotiation and relationship-building abilities Knowledge of current account products and services Familiarity with CRM software and sales tracking tools Ability to work independently and as part of a team Willingness to travel as needed We offer a competitive salary and benefits package, as well as opportunities for career growth and development. Join our dynamic team and be a part of our mission to provide innovative financial solutions to our clients. Additional Parameters Fluency in local language (Punjabi) is preferred Knowledge of the Chandigarh market is a plus Previous experience in managing a sales team is an advantage Show more Show less

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, you'll be engineering and maintaining innovative, customer centric, high performance, secure and robust solutions It’s a chance to hone your existing technical skills and advance your career while building a wide network of stakeholders We're offering this role at associate level What you'll do In your new role, you’ll be working within a feature team to engineer software, scripts and tools, as well as liaising with other engineers, architects and business analysts across the platform. You’ll Also Be Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working software solutions Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills you'll need To take on this role, you’ll need at least five years of experience in software engineering, architecture and software design prioritising user experience using ReactJS. You’ll Also Need Experience of working with development and testing tools, bug tracking tools and wikis Experience in developing ReactJS applications ensuring performance and load balancing Experience of DevOps and Agile methodology and associated toolsets The ability to collaborate with stakeholders to identify and understand their objectives and needs Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Show more Show less

Meet the team The Observability Customer Success team in Cisco is seeking a highly motivated and customer-focused Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a critical role in ensuring our customers' success by providing technical guidance, execute a customer strategy, and proactively help customers adopt Cisco’s observability solutions. You will collaborate closely with cross-functional teams, including Sales, Product Engineering, Professional Services, and Customer Success Executives to deliver exceptional customer experiences and drive long-term customer satisfaction. Your Impact Customer Success Specialists are passionate technologists who love connecting and working with customers to help them adopt and derive value from the product and address their key business pain points using our best-in-class Cisco observability solutions. They deliver successful outcomes, provide constant guidance, and become trusted advisors so that our customers spend less time fixing issues and more time driving value, innovation and creativity to deliver outstanding digital experiences to their end-users. Develop strong relationships with key collaborators within the customer teams as well as Cisco teams (CSE, CSM, Sales, Engineering etc.), adopting a consultative and prescriptive approach that inspires trust and confidence. Enable customers to realize the most value from their Cisco observability investments. Develop a deep understanding of our observability products, their offerings, and their technical aspects to effectively assist customers with technical inquiries, configurations, integrations, and troubleshooting. Create account plans and deliver business reviews to key stakeholders, with a focus on tracking progress through metrics, use cases, and success stories. Provide timely and accurate responses to customer inquiries via various communication channels, such as email, chat, phone, and online platforms. Guide new customers through the whole product lifecycle journey from on-boarding to implement to renew.Leverage our library of Accelerators and other enablement resources to increase adoption. Collect and relay customer feedback to internal teams, helping to shape product development and improvements based on customer insights. Keep abreast of dynamic technology landscapes with a particular focus on adjacent technologies like microservices, containerization, Cloud, software security, etc. Foster collaboration with our Sales, Product, Support, Customer Success and Engineering teams and provide feedback from the field on features and functionality. Minimum Qualifications Bachelor’s degree in Computer Science or similar technical field or equivalent technical experience 5+ years of relevant technical or customer success experience lead in a customer facing consulting role. Understanding of the Observability, Security and Application Performance Management space with hands on experience with AppDynamics or competing products a bonus. Excellent customer interaction and presentation skills (ability to clearly communicate to different audiences and deliver a message in a concise, professional manner). Ability to educate customers on the value of our products and build trusted advisor relationships at all levels of the organization. Knowledge and experience in at least two of the following technical domains SDLC practices including Agile, DevOps and CI/CD strategies. IT Operations (NOC or similar) Virtualization and Containerization (Kubernetes, Pivotal Cloud Foundry) Cloud technologies (AWS, Azure, GCP, etc) Open Telemetry SAP Technologies Application Performance Management Application Development Experience with JavaScript (JQuery, Dojo, AngularJS, etc), Java (J2EE), .Net #We Are Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us! Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Legal Services . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Title: Product Manager – Online Platform Location: Delhi Reporting To: Head of Digital / Chief Product Officer Experience: 4–7 years in Product Management, preferably in eCommerce, D2C, or omni-channel retail platforms About Broadway Broadway is a premium, new-age retail destination redefining the way modern India shops. Home to digital-first, socially engaged, and experience-driven brands, Broadway creates seamless shopping journeys — both offline and online. Our mission is to become an agent of change for modern consumption, and our online platform is central to this vision. Role Overview We’re looking for a passionate, data-driven, and consumer-obsessed Product Manager to drive the development and optimization of Broadway’s eCommerce & digital platform . This role will lead product strategy and execution to build a high-performing online experience that complements our in-store journey and brings the Broadway ecosystem to life digitally. Key Responsibilities Product Ownership: Own the end-to-end lifecycle of key digital features across web and mobile platforms — from discovery to delivery. Customer-Centric Design: Partner with UX/UI teams to build delightful, intuitive interfaces tailored for discovery-first and experience-led shoppers. Roadmap Development: Define and maintain a product roadmap that aligns with business goals and customer insights. Prioritize features using impact-effort tradeoffs. Omni-Channel Integration: Build features that create seamless transitions between in-store and online experiences (e.g., virtual try-ons, store pickup, personal shopper integration). Cross-Functional Collaboration: Work closely with engineering, design, marketing, operations, merchandising, and store teams to ship products on time and within scope. Data-Driven Decisions: Leverage analytics, A/B testing, and user feedback to inform product direction and continuously iterate. Tech + Trend Awareness: Stay on top of emerging technologies, UX trends, and digital commerce innovations that resonate with Gen Z and millennial audiences. Performance Tracking: Define success metrics and use dashboards to monitor product performance and user behavior. Must-Have Skills & Experience Proven experience in building and scaling consumer-facing digital products (preferably eCommerce, marketplaces, or retail tech) Strong grasp of product frameworks, user journey mapping, and agile methodologies Ability to translate customer needs into scalable solutions Comfortable using tools like Jira, Figma, Mixpanel/GA4, and SQL for product analysis and coordination Excellent communication and stakeholder management skills High ownership, with a bias toward action and experimentation Nice-to-Have Prior experience in a startup or high-growth D2C brand Understanding of retail operations or in-store consumer behavior Exposure to recommendation engines, AI/ML-powered personalization, or headless commerce platforms Show more Show less