3 Track Wise Jobs

Handle market complaints received from across the globe. You will be responsible for reviewing the investigation reports received from the Novartis sites and Contract Manufacturing Organizations. You will collaborate with external Supply organization, Novartis sites, Country pharma organizations for continuous improvement. As a Specialist - Product Complaints - QOP based in Hyderabad, your key responsibilities will include performing day-to-day activities of processing market complaints assigned as per the relevant SOPs, business matrix, and SLA timelines. You will assist in data collection and reporting of KPIs, participate in continuous improvement initiatives, manage ad-hoc projects, and proactively report all deviations through timely escalations. Your role will also involve implementing continuous process improvement projects to enhance quality & productivity, ensuring that the service dashboard, order management framework, and time sheet are always kept updated. You will receive training on relevant procedures before taking up any GxP activities and report deliverable status while continuously acquiring process knowledge. The essential requirements for this role include having 5-8 years of relevant experience in Quality Operations, a thorough understanding of Quality Management Systems, and the ability to review market complaints investigation reports. You should have a basic understanding of product manufacturing, Pharma products and lifecycle events, Trackwise, performance KPIs, MS Excel, and awareness of GXP. Strong communication skills are essential, with fluency in verbal and written English; knowledge of other languages is an added advantage. A graduate or post-graduate degree in Pharmacy would be a desirable requirement for this position. Novartis is committed to building an outstanding, inclusive work environment with diverse teams representative of the patients and communities served. If you are looking to be part of a mission to reimagine medicine and improve lives, consider joining Novartis. To learn more about the benefits and rewards offered at Novartis, please refer to the Novartis Life Handbook. If this role does not align with your current experience or career goals, you can stay connected and learn about other career opportunities within Novartis by joining the Novartis Network. Novartis values the contribution of its associates in driving the company towards becoming the most valued and trusted medicines company in the world.,

We are looking for a highly experienced and skilled Senior Executive - Quality Assurance to join our team at PIRAMAL ENTERPRISES LTD. The ideal candidate will have between 5-10 years of experience in QMS, with expertise in handling change control, deviation, OOS, and audit properness. Roles and Responsibility Manage and implement quality management systems to ensure compliance with regulatory requirements. Handle change control, deviation, and OOS issues, ensuring timely resolution and corrective action. Conduct audits to ensure compliance with industry standards and regulations. Develop and maintain electronic systems, including Trackwise and SAP. Collaborate with cross-functional teams to ensure quality assurance and compliance. Analyze data and reports to identify areas for improvement and implement process enhancements. Job Requirements MSc Chemistry or BTech Chemical degree. Possess strong knowledge of QMS principles and practices, including change control, deviation, and OOS management. Experience with electronic systems such as Trackwise and SAP is required. Demonstrate excellent analytical and problem-solving skills, with the ability to interpret data and reports. Exhibit strong communication and collaboration skills, enabling effective teamwork with cross-functional teams. Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously. More than 5 year experience in QMS like handing of change control, deviation, OOS and Audit properness and Audit facing knowledge of electronic system like Track wise, SAP.... Responsibilities Qualifications MSc Chemistry/ BTech Chemical

What you will do In this vital role you will lead the execution of complex or novel assignments requiring strategic planning and development of new and/or improved validation techniques, deviations, and procedures. In this position you will supervise validation activities through internal audits and conduct risk assessments to identify the need for requalification and establish policies for computer system re-validation. This individual will actively participate during all phases of qualification/validation of computerized systems: evaluate projects; provide guidance and technical information to others (lead qualification/validation activities); determine and establish requirements for qualification/validation of each individual system/equipment; formulate independent decisions related to qualification/verification activities. Responsibilities Review validation/qualification packages of computerized systems for completeness and accuracy, sound rationale, Regulatory expectations, compliance with validation policies and procedures, and accurate data analysis. Serve as Owner or QA Contact for handling the Deviations. Compare results against acceptance criteria and work with appropriate departments to resolve exceptions and deviations. Bring critical exceptions or deviations to managements attention and initiate and enforce necessary improvements and corrections to established systems and processes. Initiate, implement, and track completion of Change Control and deviation requests related to computer systems. Participation and support of regulatory inspections. The individual will be required to work from our office located in Hyderabad India (Amgen India-AIN). The candidate will be required to go into the office as dictated by the site policy. Validation Validation Documentation: Review and approve all validation documentation, ensuring compliance with regulatory requirements and internal quality standards. Requirement Specifications & Test Protocols: Review and approve Requirement Specifications, Design Specifications, Test Protocols, Validation Plans, Summary Reports, and Requirement Traceability Matrices. System Life Cycle Documents: Review and approve System Life Cycle Documents (e.g., test protocols) prior to their use in production. Data Integrity Assessments: Review and approve Data Integrity Assessments to ensure data is accurate and complies with regulatory standards. Change Control Management: Initiate, review, and approve Change Control requests, acting as the QA contact for changes in systems (e.g Trackwise/Veeva , ServiceNow) Periodic Review/Audit Trail System Periodic Reviews & Audit Trails: Review and approve periodic system reviews and audit trail reports to ensure system integrity and compliance. Supplier Management Supplier Evaluations : Provide support for supplier evaluations as needed, ensuring suppliers meet quality, compliance, and performance standards. Deviation & CAPA Management: Initiate and manage deviations (major and minor) as required. Serve as the primary QA contact for deviations, ensuring proper investigation and resolution. Act as the quality reviewer and approve for problem records in ServiceNow, ensuring that all records meet internal quality standards. CAPA & Effectiveness Verification (EV): Serve as the QA contact or owner for Corrective and Preventive Actions (CAPA) and Effectiveness Verification (EV) records, ensuring timely and effective resolution. Responsible as a Business Owner for overseeing and managing specific GxP Computerized Systems programs and projects, ensuring compliance with regulatory standards and alignment with business objectives. Independently develop solutions that are thorough, practical and consistent with functional objectives. Review and approve operational and administrative Standard Operating Procedures (SOPs) and Work Instructions, ensuring alignment with regulatory and quality standards. Apply analytical skills to evaluate complex problems, utilizing both qualitative and quantitative data, including trend analysis, to develop effective solutions. Contributes to continuous improvement efforts and initiatives. Assists with training initiatives and strategy as required. Provides support for the Management Review Process when needed. Supports the Integrated Systems Assessment (ISA) Process as necessary. Participates in and aids with regulatory inspections as required. What we expect from you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree with a minimum of 7 years experience in Software and Systems Quality assurance OR Bachelors degree with a minimum of 10 years of Software and Systems Quality assurance experience Preferred Qualifications: Strong understanding of the regulations outlined in 21 CFR Part 11, EU Annex 11, GAMP standards. Proven experience in the validation of computerized systems and strong understanding and application of GxP regulations (GMP, GLP, GCP, GPvP, GDP). Experience managing quality assurance processes, including Change controls, Deviations, CAPAs and effectiveness checks. Demonstrated ability to handle and resolve complex quality issues using analytical and problem-solving skills. Strong decision-making abilities with the capacity to drive tasks to completion. Ability to work independently with minimal supervision. Leadership skills with experience leading projects, teams, or tasks. Experience with tools and systems such as HP ALM, Jira, Confluence, Track Wise , Documentation Management Systems, LIMS, SAP and Maximo. Broad technical expertise within specialty area and familiarity with industry standards. Ability to provide training, guidance, and contribute to team quality. Works closely with leadership / senior staff and external experts to extend capabilities and enhance performance.