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4 - 9 years
4 - 7 Lacs
Delhi NCR, North Goa, Gurgaon
Work from Office
We have following urgent requirement for the role of Guest Relation Executive with one of our reputed and esteemed clients in Hospitality and Entertainment domain headquartered in GOA . Role: Guest Relations Executive Exp: 3-6 Years Location- Gurugram-HR / Panaji -Goa A. Guest Relations Management Proficient in management of Front Office, Walk-in Clients and Guest Relations handling Showcase Project brief, Audio-Video Presentation, Pricing, Offers to Customer /Clients. Walk-in clients -Visitors-customers and Vendors :General hospitality and floor management. Sound Communication, Presentation and interpersonal skills Guest Relation and PR Communication with external clients and vendors on regular basis As per business and work requirements. Coordination with internal Departmental Heads / Functional Heads for smooth transition of functions Presentation Development, Data Analysis and MIS Reports. Good understanding of Mail Management Tools, Power Point, MS Excel, VISIO and Internet Application. Ability to learn new concepts, Business Understanding and Team Player. B. Office Administration General Office Administration Supervise Administration and assist the Senior Management. i.e. (Petty Cash, Day to Day Office Operations, Asset Management) Ensure that all housekeeping staff carryout their cleaning tasks in a consistent manner, assuring conformity to standards by constant inspection. Good in Handling Guest Relation, Customer Service, Clients Meeting Interested to explore for this opportunity, Pls do write back to me on following details ASAP Updated CV with Photograph Current Salary pm Exp Salary pm Notice Work Location - Panaji, Goa: Are you able to manage /Work: Yes /No For any query on above, feel free to call / email me. Perks and benefits Excellent Salary Commensurate with experience and domain expertise. On duty Meals and Pick & Drop Facility [For GOA Only ]
Posted 3 months ago
1 - 5 years
3 - 5 Lacs
Noida
Work from Office
Opening in Travel Profile for Noida Location Any GDS / Sabre Knowledge is mandatory. Must have knowledge of travel Reservation, Fare calculation, fare rules, Itinerary, Reissuance 5 days working, both side cab Rotational shift Required Candidate profile 1 yr experienced on GDS commands can apply Good Travel Knowledge Good communication skills Interested can share CV @ 9871856986, 9354352748
Posted 3 months ago
2 - 5 years
2 - 3 Lacs
Ahmedabad
Work from Office
Verify and process invoices, reconcile airline billing, manage fare discrepancies, handle disputes, ensure compliance, collaborate with teams, and support audits while maintaining fare and tax accuracy. Required Candidate profile 2-5 years in billing, BSP/GDS knowledge, Excel proficiency, detail-oriented, dispute resolution, strong communication, TMC/airline experience preferred, IATA procedures, and GST/taxation familiarity.
Posted 3 months ago
1 - 2 years
2 - 3 Lacs
Chennai
Work from Office
The job typically involves meeting potential travel agents & tour operators, building relationships, understanding their needs, and presenting solutions that align with the company’s offerings. Interacting & selling directly to Travel Agents (B2B). Required Candidate profile Proven track record of meeting or exceeding sales targets. Strong negotiation and interpersonal skills. Ability to analyze data and market trends to inform decision-making. Proficiency in MS Excel.
Posted 3 months ago
8 - 13 years
7 - 15 Lacs
Gurgaon
Work from Office
Job Description We are seeking a highly motivated and detail-oriented Customer Service Representative to join our elite process team. The ideal candidate will have a passion for delivering outstanding customer service and possess the skills to handle complex and high-stakes interactions with professionalism and efficiency. The ideal candidate should possess strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable, responsive, proactive, resourceful, efficient, and demonstrate a high level of professionalism and confidentiality. This is a full-time position based in Gurugram, India. Please note that this role may require working in-office in alignment with business needs. The Premium Support Associate will interact directly with customers and internal stakeholders, taking ownership of cases and ensuring complete resolution while building strong relationships with users. A Typical Day: Provide Personalized and Exceptional Customer Support: Deliver bespoke and high-quality customer service to guests and Hosts, ensuring their unique needs and preferences are met with the utmost care and attention. This involves understanding the specific requirements of high-end customers and tailoring interactions to provide a personalized experience that reflects Airbnb's commitment to excellence. Given the diverse cultural backgrounds and preferences of the users, the representative should be adept at customizing their approach to suit individual customer needs. Combining Efficiency with Bespoke Quality: Deliver tailored, high-quality service to guests and Hosts, meeting their unique needs with care. Handle high case volumes without compromising quality, and proactively enhance user experiences. Resolve issues quickly, ensuring mutual satisfaction, while upholding top hospitality standards in every interaction. Going Above and Beyond: Anticipate the customer's needs and proactively offer solutions or suggestions. By understanding their situation, you can provide relevant information or options to make their experience smoother. Strive to provide prompt and efficient service. Respond to customer inquiries or issues in a timely manner, ensuring that their concerns are addressed quickly and effectively. Stakeholder Engagement: Gain the trust of internal and external stakeholders through effective relationship management and delivering results. Display openness and approachability when resolving issues. Understand the key drivers of your function and how they relate to one another, as well as the business impact of those metrics. Be on-call to handle emergency situations in the evenings and weekends. Your Expertise: Your background & experience 8+ years of relevant experience in multicultural customer service teams(Previous Experience in Apple, Amex (David Jones, Premium cards, ASG), Barclays, Amazon premium support (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts Graduate or above. Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly Ability to handle and provide world class customer experience to elite clients Ability to work weekend days and public holidays required, as well as evening shifts. Your schedule can change to meet business needs Location - Delhi/NCR Your skills & expertise Excellent verbal and written communication skills are essential for providing exceptional customer service to guests and hosts and engaging with stakeholders. Ability to understand guest needs and provide personalized recommendations and assistance. Important for dealing with customers, especially in high-pressure situations. Ability to manage a high volume of work, multitask, prioritize, and adhere to prescribed schedules, including breaks, lunches, and training time. A strong passion for delivering exceptional customer service and setting a high bar..
Posted 3 months ago
1 - 5 years
5 - 6 Lacs
Gurgaon
Work from Office
Opening in Travel Profile for Gurgaon Location Min2 year of Exp IATA geography is mandatory Any GDS Knowledge is mandatory. Must have knowledge of travel Reservation, Fare calculation, fare rules, Itinerary, Reissuance 5 days working, both side cab Required Candidate profile 2yr experienced on GDS commands can apply Good Travel Knowledge Good communication skills Interested can share CV @ 9871856986, 9354352748
Posted 3 months ago
2 - 5 years
3 - 7 Lacs
Mumbai Suburbs
Work from Office
*Below is the job role description for Travel Consultant Manager* (1nos) 1) Managing and supervising the team 2) Assisting with any travel related services and issues may arise. 3) Researching travel deals and evaluating prices and services. 4) Preparing travel budget reports 5) Min 4 years experience in the travel industry. 6) Understanding of geography 7) Excellent attention to detail and organizational skills. Asst. Managers/ Travel operations executives(2 nos)** Design itineraries and handle day to day operations. Enter data into our software and maintain client files. Follow up for conversions. Liaise with clients, suppliers and negotiate rates. Meet profit and sales targets. Day to day operations Sells and books travel arrangements. *Company: A Leading Travel Management Company Location :-Malad(W)
Posted 3 months ago
1 - 5 years
2 - 6 Lacs
Delhi, Gurgaon, Noida
Work from Office
Dear candidates urgent hiring for international TRAVEL SALES ( PPC & META CALLS ) BOTH US & UK META SALES, SPANISH TRAVEL SALES, HOLIDAY PACKAGES, TRAVEL CUSTOMER SERVICE 5 days working , CAB & MEAL WILL BE GIVEN salary up to 55 k CALL- 70678 82700
Posted 3 months ago
2 - 5 years
3 - 6 Lacs
Gurgaon
Work from Office
Handling domestic hotel ,holiday packages & transport. Attending queries for Hotel/Tours/Packages. Sending Proposals for Package Tours & Hotel Bookings, Preparing Itineraries & costing. knowledge for holiday packages of Indian tourist spots.
Posted 3 months ago
0 - 1 years
0 - 1 Lacs
Ghaziabad, Delhi NCR, Noida
Work from Office
Assist with research and development of travel packages and itineraries. Provide support with customer inquiries and booking processes. Complete end to end travel arrangements for our guests Help with administrative tasks and document management. Required Candidate profile Strong passion for tourism industry. Good communication skills, written and verbal. Ability to work i No prior experience necessary—just a positive attitude and drive to grow in the industry!
Posted 3 months ago
4 - 9 years
6 - 11 Lacs
Gurgaon
Work from Office
Primary Responsibilities: Provide business-critical support for OGA travelers in India and the Philippines, particularly leadership, in managing the visa process for international travel Collaborate with internal teams (Immigration and Mobility, Finance) and external vendor partners to ensure Visa compliance and support taxation initiatives Drive additional savings opportunities for the enterprise through effective Visa and travel strategy and management Ensure adherence to service level agreements (SLAs) with committed turnaround time metrics Communicate effectively with senior stakeholders across the business to ensure smooth Visa processing and compliance Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 4+ years of experience working in the travel field, either with an agency or in a corporate environment, specifically including supporting travelers with Visa requirements in India and the Philippines Experience in supporting Visa applications from India and the Philippines for the US, India, Philippines, and UK/Ireland Experience working in a multi-team model, including collaboration with external vendor partners and internal teams Expertise in working within an SLA-based model with committed turnaround time metrics Experience with vendor management, including negotiations and building the right vendor mix and strategy to support the enterprise
Posted 3 months ago
10 - 20 years
15 - 20 Lacs
Gurgaon
Work from Office
Location: Gurgaon or Mumbai Department: Inbound Contracting & Product Reporting to: Director Tamarind Global Job Overview: Tamarind Global is seeking an experienced and strategic Head of Inbound Contracting & Product to drive supplier partnerships, curate unique travel experiences, and optimize product offerings for travelers to the Indian sub-continent. The role requires a deep understanding of the Indian travel landscape, strong negotiation skills, and the ability to create high-value experiences for luxury travelers, incentive groups and B2B partners. Key Responsibilities: 1. Contracting & Supplier Relations: Develop and execute the contracting strategy with hotels, DMCs, transport providers, luxury resorts, and experience partners across India. Negotiate best-in-class rates, allocations, and value-adds to ensure competitive offerings. Build and maintain strong relationships with hospitality brands, heritage properties, and experiential travel partners. Ensure contractual compliance, service-level agreements (SLAs), and risk management with all suppliers. Track market trends, pricing fluctuations, and seasonal demand to maximize profitability. 2. Product Development & Innovation: Design and curate signature travel experiences for luxury travelers, FITs, Incentives and group tours. Develop theme-based itineraries (e.g., heritage, wellness, adventure, culinary, luxury rail journeys) to cater to evolving traveler preferences. Collaborate with local experts to introduce exclusive, immersive, and offbeat experiences. Work closely with the marketing team to develop brochures, digital content, and promotional campaigns. Stay updated with competitor offerings, traveler trends, and new tourism developments to refine products. Conduct research and development to maintain a first-mover advantage. 3. B2B & Corporate Travel Packages: Lead the B2B hotel contracting strategy, securing competitive rates and preferential terms for international partners. Develop customized corporate leisure and incentive packages tailored to high-end clients. Strengthen partnerships with foreign and domestic tour operators and travel agencies to boost business. 4. Incentives & Special Events: Contract and coordinate venues, accommodations, and transport solutions for international Incentive groups. Partner with luxury hospitality brands and event venues to create seamless event experiences. 5. Commercial & Financial Responsibilities: Optimize pricing structures to ensure profitable margins while maintaining high service quality. Monitor supplier payment terms, credit policies, and operational expenses to maximize efficiency. Work closely with the finance team to establish competitive and revenue-driven pricing models. 6. Team Leadership & Collaboration: Lead and mentor the inbound contracting & product team, fostering a high-performance culture. Collaborate closely with sales, marketing, and operations to ensure seamless delivery of contracted products. Represent Tamarind Global at Indian and International travel fairs, trade shows, and networking events to strengthen global partnerships. Key Requirements & Qualifications: 10+ years of experience in inbound contracting, product development, and supplier negotiations in the Indian travel industry. Strong network of hotels, DMCs, luxury properties, and experience providers across India. Expertise in luxury travel, Incentive, bespoke holidays, and B2B contracting. Excellent negotiation, communication, and relationship management skills. Analytical mindset with the ability to assess customer behaviour, pricing models, profitability, and market trends. Knowledge of technology-driven travel solutions, dynamic packaging, and online distribution channels is a plus. Excellent leadership, communication, and interpersonal skills. Willingness to travel across India and overseas for supplier meetings and industry events. Preferred Qualifications: Bachelor’s/Master’s degree in Tourism, Hospitality, Business, or a related field. Experience in global inbound markets especially Europe and USA.
Posted 3 months ago
2 - 7 years
3 - 6 Lacs
Pune
Work from Office
Graduate/Post Graduate in Physical education-related field A minimum of 2 years of teaching/relevant experience is desired for this position. Experience in teaching an International Curriculum is preferred but not mandatory. Ability to coach swimming lessons desirable. Excellent written and verbal communication skills are a must. Tech savvy and readiness to apply technology in education is a must.
Posted 3 months ago
0 - 2 years
2 - 4 Lacs
Bengaluru
Work from Office
Emachat is looking for Campus Ambassador to join our dynamic team and embark on a rewarding career journey Brand Representation:Promote our brand and create awareness about our products/services on campus Be a visible and positive representative of our organization within your academic community Event Coordination:Plan and execute on-campus events, workshops, and activities to engage students Collaborate with campus clubs, organizations, and event organizers to enhance our presence Social Media Promotion:Utilize social media platforms to share updates, organize online campaigns, and interact with the student community Create and share content that resonates with the target audience Feedback and Insights:Gather feedback from students about our products/services and report insights to the marketing team Provide suggestions for marketing strategies tailored to the campus demographic Networking:Build and maintain relationships with key influencers, student leaders, and faculty members Identify opportunities for partnerships and collaborations on campus Communication:Act as a point of contact between the company and students, providing information and answering queries Communicate effectively with the marketing team to align campus activities with overall brand strategies
Posted 3 months ago
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