Operations Executive Metanoia Expeditions

1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As a part of the dynamic team at Metanoia Expeditions, you will play a crucial role in the seamless execution of our transformative travel experiences. Metanoia Expeditions is dedicated to crafting unforgettable journeys for young adventurers aged 18-35, across Europe, Asia, and Africa. We go beyond traditional travel by creating life-changing experiences that ignite wanderlust and foster connections among like-minded individuals. At Metanoia Expeditions, we don't settle for "good" we strive to deliver the extraordinary. Your primary responsibility will revolve around overseeing the end-to-end tour operations. This pivotal role will involve collaborating with the sales team, trip leaders, hotels, and suppliers to ensure flawless execution of our group trips. Key Responsibilities: - Engage in contracting with hotels and destination management companies (DMCs) - Manage all aspects of tour operations, ensuring seamless coordination - Act as a liaison between the sales team, trip leaders, and suppliers - Facilitate hotel and flight bookings, and provide support for visa documentation - Maintain relationships with hotels, negotiate rates, handle renewals, and manage special requests - Identify strategic markets and develop innovative itineraries catering to our clientele - Address and resolve customer escalations and feedback effectively - Conduct research to discover new hotels, restaurants, activities, and local suppliers Requirements: - A graduate or post-graduate with a minimum of 1 year experience in the travel industry - Previous exposure to international travel operations - Basic understanding of ticketing procedures and visa processes - A strong passion for building a career in the travel sector - Willingness to thrive in a fast-paced startup environment - A degree in Hospitality, Travel, Tourism, Business, or related fields is advantageous (though not mandatory),

Posted 1 week ago

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Senior Associate Swit Club

5.0 - 7.0 years

6 - 7 Lacs

Kurukshetra

Work from Office

We are seeking a highly organized and detail-oriented Operation Staff member to join our dynamic team in the travel and tourism industry. The successful candidate will be responsible for managing and coordinating various aspects of our European tour operations, ensuring seamless and enjoyable travel experiences for our clients. Responsibilities: Manage all aspects of European tour operations, from itinerary planning and vendor communication to booking logistics and client communication. Ensure all travel documents (flights, visas, tickets) are secured and delivered to clients in a timely and efficient manner. Collaborate with European travel partners (hotels, guides, transportation providers) to confirm bookings, manage logistics, and ensure service quality. Maintain clear and consistent communication with clients throughout the booking process and during their trip, addressing any questions or concerns promptly. Proactively identify and resolve any potential issues that may arise during the tour, ensuring a smooth travel experience for clients. Prepare and maintain comprehensive trip documentation, including itineraries, contingency plans, and client information. Analyze post-trip feedback and implement improvements to enhance future European tour operations. Stay up-to-date on travel regulations, visa requirements, and cultural nuances specific to European destinations. Proven experience in travel operations or a similar role within the tourism industry.

Posted 1 month ago

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