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1.0 - 11.0 years
30 - 60 Lacs
, New Zealand
On-site
URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: Plan and book domestic and international travel packages. Provide clients with travel advice, visa requirements, and itineraries. Process reservations for flights, hotels, car rentals, and tours. Handle customer inquiries and resolve travel-related issues. Maintain relationships with airlines, hotels, and tour operators. Stay updated on travel trends, regulations, and promotional deals. Lead guided tours and provide historical and cultural insights. Ensure a safe and enjoyable experience for tourists. Answer questions and provide recommendations to guests. Coordinate transportation and tour logistics. Handle emergencies and provide first aid when necessary.
Posted 2 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Role & responsibilities 1. Tour Management & Storytelling Welcome guests with warmth & enthusiasm at Eureka providing information about park operations / attractions and guide them to the Opening Ceremony. Assist guests in boarding the Vintage Bus (Studio Tour) or AC Bus (Star Experience Tour). Conduct scripted and engaging tours, adjusting dynamically to guest demographics and interest. Provide accurate information about RFCs legacy, famous film shoots, and current productions. Share interesting facts and stories that make the tour fun and memorable for guests. 2. Guest Experience & Safety Monitor guest feedback through their interaction and take specific issues to management. Handle guest enquires, complaints, special requests promptly giving satisfaction to guests. Monitor guest behavior and movement during the tour for safety and comfort. Announce and reinforce safety guidelinesremain seated while in motion, keep limbs inside the bus, etc. Offer assistance in emergencies; administer basic first aid and alert the in-house hospital if needed. Conduct bus checks post-tour to ensure no guest belongings are left behind and report to Security if found. Guide guests post-tour to attractions, shows, rides, Fundustan, restaurants, and shopping areas. Resolve issues such as lost items, ticketing disputes with empathy. 3. Communication & Soft Skills Must be fluent in at least two languages (preferably English, Hindi, or Telugu). Exceptional communication and interpersonal skills to engage diverse guests, VIPs, family groups, international guests. Communicate in a clear, polite, enthusiastic, and guest-friendly tone. Respond professionally to guest questions and provide accurate information. Promote upselling of food options, merchandise to enhance guest satisfaction. 4. Navigation & Guest Flow Ensure timely boarding and deboarding at designated points to avoid delays. Help manage crowd flow and provide directions to restrooms, baby feeding room, drinking water, food courts, and entertainment zones. 5. Compliance & Coordination Adhere to all defined SOPs and checklists related to tours and guest handling. Position oneself effectively for visibility and sound clarity during narration. Attend daily briefings and follow instructions from senior management. Stay informed on updated tour scripts, newly shot locations, and special events. Adhere to dress code and grooming guidelines. To handle any complaints or unexpected situations with composure. 6. Training & Performance Evaluation Participate in induction training and periodic refresher courses. Undergo live performance assessments and receive feedback from supervisors. 7. KPIs include Number of tours conducted Guest satisfaction and feedback scores Adherence to scripts and tour timing Incident-free safety record 8. Documentation & Reporting Maintain daily tour checklists and submit necessary reports. Promptly escalate guest feedback, complaints, or incidents to the supervisor.]
Posted 3 weeks ago
1.0 - 11.0 years
30 - 60 Lacs
, New Zealand
On-site
URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: Plan and book domestic and international travel packages. Provide clients with travel advice, visa requirements, and itineraries. Process reservations for flights, hotels, car rentals, and tours. Handle customer inquiries and resolve travel-related issues. Maintain relationships with airlines, hotels, and tour operators. Stay updated on travel trends, regulations, and promotional deals. Lead guided tours and provide historical and cultural insights. Ensure a safe and enjoyable experience for tourists. Answer questions and provide recommendations to guests. Coordinate transportation and tour logistics. Handle emergencies and provide first aid when necessary.
Posted 1 month ago
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