4 Tour Coordinator Jobs

Key Responsibilities: Engage with clients to understand their travel preferences, budget, and purpose of travel. Recommend suitable destinations, travel packages, and experiences tailored to individual needs. Create customized domestic and international travel packages including sightseeing, accommodation, and activities. Stay up to date on trending destinations, seasonal offers, and partner promotions. Prepare travel quotes and finalize itineraries based on client approval. Handle bookings for flights (GDS and LCC), hotels, transfers, cruises, and local tours. Coordinate with DMCs (Destination Management Companies), hotels, and suppliers to confirm arrangements. Issue air tickets, vouchers, and travel documents efficiently and accurately. Serve as the single point of contact for clients from inquiry through post-travel feedback. Provide pre-travel briefings and on-trip assistance. Proactively engage past clients with new offers, or personalized travel ideas to encourage repeat bookings. Resolve client issues or complaints with tact and professionalism. Maintain detailed records of all bookings and client communications. Work with internal teams to ensure visa documentation and insurance are processed in time. Coordinate invoicing and payment collection in line with company policies Good knowledge of rules, ticketing policies, and global travel norms. Strong communication and client handling skills. Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment. Detail-oriented with strong problem-solving and decision-making skills. A team player who can also take ownership and work independently when needed. Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field.

As a tour coordinator, you will be responsible for planning, organizing, and overseeing travel arrangements and activities for various groups or individuals. Your primary role will be to ensure that all aspects of the tour, including transportation, accommodations, sightseeing, and entertainment, are well-coordinated and executed smoothly. Your key responsibilities will include developing and designing tour itineraries based on client requirements, preferences, and budget for Europe/Far East/domestic sector. You will research and select appropriate destinations, attractions, accommodations, transportation, and other services, taking into consideration factors like logistics, timing, and local regulations. It will be essential for you to interact with clients to understand their travel needs and expectations, provide recommendations, answer queries, and customize tours to meet individual or group requirements for a high level of customer satisfaction. Additionally, you will establish and maintain relationships with various service providers, negotiate contracts and rates, manage bookings, and coordinate logistics to ensure a seamless travel experience. Monitoring tour budgets, ensuring profitability, cost-effectiveness, and compliance with travel regulations, health and safety guidelines, and visa requirements will also be part of your responsibilities. You will prepare and distribute necessary travel documents, itineraries, and confirmations while keeping abreast of industry trends, destination information, and any changes in regulations that may impact travel arrangements. Supervising and providing guidance to tour executives and support staff, delegating tasks, monitoring progress, ensuring efficient workflow, conducting performance evaluations, providing training, and fostering a positive work environment will be crucial aspects of your role. You will need to anticipate and proactively address potential issues or emergencies during tours, develop contingency plans and procedures, liaise with clients, vendors, and local authorities to resolve problems, and ensure the safety and well-being of travelers. Providing excellent customer service, attending to customer feedback, suggestions, and complaints, maintaining data in CRM, and continuously improving tour quality to exceed customer expectations will be essential. This is a full-time, permanent position that offers benefits such as health insurance, provident fund, a day shift schedule, and performance bonuses. A Bachelor's degree is required, along with at least 2 years of experience as a Tour Coordinator. Proficiency in English is preferred, and the work location is in person.,

Key Responsibilities: Engage with clients to understand their travel preferences, budget, and purpose of travel. Recommend suitable destinations, travel packages, and experiences tailored to individual needs. Create customized domestic and international travel packages including sightseeing, accommodation, and activities. Stay up to date on trending destinations, seasonal offers, and partner promotions. Prepare travel quotes and finalize itineraries based on client approval. Handle bookings for flights (GDS and LCC), hotels, transfers, cruises, and local tours. Coordinate with DMCs (Destination Management Companies), hotels, and suppliers to confirm arrangements. Issue air tickets, vouchers, and travel documents efficiently and accurately. Serve as the single point of contact for clients from inquiry through post-travel feedback. Provide pre-travel briefings and on-trip assistance. Proactively engage past clients with new offers, or personalized travel ideas to encourage repeat bookings. Resolve client issues or complaints with tact and professionalism. Maintain detailed records of all bookings and client communications. Work with internal teams to ensure visa documentation and insurance are processed in time. Coordinate invoicing and payment collection in line with company policies Good knowledge of rules, ticketing policies, and global travel norms. Strong communication and client handling skills. Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment. Detail-oriented with strong problem-solving and decision-making skills. A team player who can also take ownership and work independently when needed. Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field.

to own end-to-end coordination of Sri Yatra s devotional tour departures across multiple cities. You will be the nerve center for all our tours - working closely with city SPOCs, guides, transport vendors, and hotel teams to ensure every itinerary runs smoothly and every guest feels cared for. Your core responsibility: maintain a 90+ NPS by ensuring operational excellence and real-time problem-solving. Best suited for someone who can think clearly in chaos , juggle 20+ WhatsApp groups , and still spot a missing guest name before check-in. Key Responsibilities Plan for all tour departures: Prepare city wise passenger and tour lists, assign vendors based on itinerary, finalize darshan slots, book vendor services and align the ground team, send out reminders to all stakeholders 24 hours prior to tour start Centrally own all tour coordination: Create and manage a live dashboard of all upcoming and running tours, tracking each tour based on live status. Identify any gaps in fulfilment in real-time and coordinate with vendors/ ground team Be the single point of truth: Create and maintain a master tracker mapping each tour and pax to services, darshans, pujas, vendors and local guides. Pre-departure checklists: Conduct D-2 checklist with city SPOCs to ensure all vendors, services and local team members are assigned for 100% fulfilment of itinerary Real-time troubleshooting: Be available on-call during live trips; resolve issues related to late transport, missing guides, hotel mix-ups, etc Feedback & NPS loop: Own the post-trip experience - collect trip feedback on the overall trip and vendor level. Escalate poor NPS cases, and drive closure within 24 hours Process & Systems Ownership: Design, refine and drive SOPs for all processes like trip handovers, escalation handling, and daily reporting. Vendor coordination: Maintain working relationships with hotel GMs, transport vendors and on-ground guides. Escalate operational issues to management. Must-Have Qualifications 2 3 years of experience in travel operations Proficiency with tools like Google Sheets and basic CRMs Proven track record of running smooth operations in high pressure environments Calm, clear-headed problem-solving attitude High personal ownership and willingness to work beyond fixed hours on busy days Strong process mindset - you should run on checklists and systems Good-to-Have Prior experience with a spiritual or group tour operator (e.g. Kesari, IRCTC, Veena World, etc.) Familiarity with temple protocols, darshan procedures, and working with pandits/temple staff Passion for Bharats religious and spiritual travel circuits Culture Fit: High Agency and bias for action. Identifying problems and solving problems without being told to User Obsession and empathy. Always thinking user first and making decisions accordingly Apply for this position Autofill application Save time by importing your resume in one of the following formats: .pdf or .docx.