Title: Director, eCommerce Engineering Location : Chennai Type : Full Time/Hybrid We are looking for a Director, eCommerce Engineering to lead the design, architecture, and delivery of next-generation eCommerce platforms. The person will be responsible to build an entire team for the purpose. Responsibilities : Deliver innovative, complex features and enhancements for the eCommerce platform working cross functionally with product management, cybersecurity, infrastructure, operations, and other product development teams. Provide an architectural strategy and roadmap aligned with business goals by collaborating with product management, enterprise architecture, and business partners. Focus on providing eCommerce, system integration, and related technology expertise and thought leadership on design, architecture, and platform build out of the customer facing as well as backend solutions. Develop micro services for eCommerce platform public cloud and integrate third party solutions to build a composable architecture. Lead managers and engineers and interacts with other cross functional teams like Product Management, Project Management, and Operations teams etc. to develop innovative solutions that meet eCommerce market needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules, and adherence to development goals and principles. Work on complex issues where analysis of situations or data requires an in-depth knowledge of the functional area, business strategies and the company's goals in addition to industry knowledge. Build a culture of engineering excellence (quality, performance, resilience, security, etc.) in your team and for the entire organization. Drive the definition and adoption of world class engineering, software development automation, testing and deployment processes. Build a customer focused, data driven innovation mindset cross-functional. Strong interpersonal skills to drive positive change. Bring new ideas, trends and ways of working to enable technological transformation. Develop AI-based solutions to enhance customer experience and conversion. Requirements : Strong technical depth and vision for ecommerce into developing the next generation platforms for scalability/reliability. Strong analytical, data-driven decision making and problem-solving skills, with attention to detail. Ability to coordinate multiple product and technical teams by removing roadblocks and solving complex problems collaboratively. Ability to navigate large organizations, develop strong business partner relationships and build networks. Outstanding influencing, communication, and presentation skills. Demonstrated success working within cross-functional teams, effective project management & analytical/decision-making skills. Experience with open-source technologies, public/private cloud technologies. Self-starter, high-energy, with the ability to execute business objectives. Strong teamwork and interpersonal skills are important. Visionary executive with solid experience overseeing a team of leaders who manage managers. Basic Qualifications needed: 15+ years of experience in a related field OR a master's degree & 12+ years of experience in a related field. 10+ years of experience building and leading a high performing organization. Previous experience building and scaling large ecommerce systems. Front-end and back-end experience in building and scaling high performing ecommerce systems. JAVA, REACT, event driven methodology, no-sql databases technology skills. Exposure to AI-based technologies is a plus.
Title: Principal Engineer (Software Engineering) Location: Gurgaon Type: Full Time Mode: Office Exp Needed: 10+ years Joining: Immediate Responsibilities Own the technology direction and roadmap for the technology assets for commercial and speciality lines. Collaborates closely with the senior leadership to develop and implement strategic initiatives and roadmaps that drive innovation, enhance efficiency, and contribute to maintaining the competitive edge in the market Own the Platform performance, scalability and other aspects. Serve as the technical authority and decision-maker for key architecture and design initiatives, especially those that are of high risk or new technology Hands on Keyboard technical proficiency. Serves as a trusted advisor, leveraging technical expertise to own and make strategic decisions and initiatives and plays an important role in elevating technical decision-making process and acts as a technological leader. Promotes and facilitates cross-functional collaboration to ensure technical decisions support overall business strategy Serves as a mentor and fosters internal growth as it relates to engineering capabilities within the team Develop shared software engineering frameworks, APIs, and toolkits to streamline integration into production applications. Define and enforce software engineering best practices, ensuring consistency across model development, deployment, and monitoring Identify opportunities for innovation and continuous improvement and act as an agent of change by championing innovative ideas and initiatives to improve processes Stay abreast of industry trends, emerging technologies and best practices, assess the potential impact of new technologies on the organization and recommend adoption strategies Coordinate with Experts in various technical forums, both internally and externally. Recognized as an active member of the tech community and promotes technology within and outside the organization. What you bring to the table: Bachelor’s or Master’s degree in Compute Science, Engineering or related field. 10+ years of experience in software development, with at least 3+ years in technical leadership role Strong understanding of software architecture principles and system design patterns and AI/ML concepts and frameworks Deep expertise with Angular, Java, Spring boot, Database (SQL & NoSQL) and experience with Cloud platforms (such as AWS, Azure, GCP), microservices, and distributed systems Proven ability to design scalable, resilient systems in production environments Extensive knowledge of DevSecOps and observability tools. Proven leadership in mentoring software engineers and building global technical communities. Excellent analytical and problem-solving skills. Ability to tackle complex technical challenges and to navigate ambiguity. Excellent communication and stakeholder management skills to bridge the gap between software development teams and business leaders. Ability to convey complex technical information to diverse audiences. Please Note: Make sure you have a complete Torc profile IIT/NITian preferred
Title: Principal Engineer (Software Engineering) Location: Gurgaon Type: Full Time Mode: Office Exp Needed: 10+ years Joining: Immediate Responsibilities Own the technology direction and roadmap for the technology assets for commercial and speciality lines. Collaborates closely with the senior leadership to develop and implement strategic initiatives and roadmaps that drive innovation, enhance efficiency, and contribute to maintaining the competitive edge in the market Own the Platform performance, scalability and other aspects. Serve as the technical authority and decision-maker for key architecture and design initiatives, especially those that are of high risk or new technology Hands on Keyboard technical proficiency. Serves as a trusted advisor, leveraging technical expertise to own and make strategic decisions and initiatives and plays an important role in elevating technical decision-making process and acts as a technological leader. Promotes and facilitates cross-functional collaboration to ensure technical decisions support overall business strategy Serves as a mentor and fosters internal growth as it relates to engineering capabilities within the team Develop shared software engineering frameworks, APIs, and toolkits to streamline integration into production applications. Define and enforce software engineering best practices, ensuring consistency across model development, deployment, and monitoring Identify opportunities for innovation and continuous improvement and act as an agent of change by championing innovative ideas and initiatives to improve processes Stay abreast of industry trends, emerging technologies and best practices, assess the potential impact of new technologies on the organization and recommend adoption strategies Coordinate with Experts in various technical forums, both internally and externally. Recognized as an active member of the tech community and promotes technology within and outside the organization. What you bring to the table: Bachelors or Masters degree in Compute Science, Engineering or related field. 10+ years of experience in software development, with at least 3+ years in technical leadership role Strong understanding of software architecture principles and system design patterns and AI/ML concepts and frameworks Deep expertise with Angular, Java, Spring boot, Database (SQL & NoSQL) and experience with Cloud platforms (such as AWS, Azure, GCP), microservices, and distributed systems Proven ability to design scalable, resilient systems in production environments Extensive knowledge of DevSecOps and observability tools. Proven leadership in mentoring software engineers and building global technical communities. Excellent analytical and problem-solving skills. Ability to tackle complex technical challenges and to navigate ambiguity. Excellent communication and stakeholder management skills to bridge the gap between software development teams and business leaders. Ability to convey complex technical information to diverse audiences. Please Note: Make sure you have a complete Torc profile IIT/NITian preferred Show more Show less
We are seeking a highly experienced and visionary Principal Data Scientist/Architect to lead and shape our data science initiatives. This role will be instrumental in defining our data strategy, driving innovation in AI/ML, and building scalable data solutions that directly impact our business. The role will be a technical leader, mentor, and thought leader, working closely with cross-functional teams to identify opportunities, develop cutting-edge models, and architect robust data platforms. Responsibilities: Strategic Leadership: Define and champion the company's data science vision and strategy, aligning it with business objectives. Identify and prioritize high-impact data science projects. Architecture Design: Design and architect scalable and robust data platforms and solutions to support advanced analytics and AI/ML initiatives. Evaluate and select appropriate technologies and tools. Model Development & Innovation: Lead the development and implementation of advanced statistical and machine learning models to solve complex business problems. Drive innovation by exploring and experimenting with new algorithms and techniques. Data Exploration & Analysis: Lead data exploration and analysis efforts, identifying key insights and trends that can inform business decisions. Develop data visualizations and dashboards to communicate findings effectively. Mentorship & Team Leadership: Mentor and guide junior data scientists and engineers, fostering a culture of learning and growth. Provide technical leadership and direction on data science projects. Cross-functional Collaboration: Collaborate closely with product managers, engineers, and business stakeholders to understand their needs and translate them into data-driven solutions. Communicate complex technical concepts to non-technical audiences. Research & Development: Stay up-to-date with the latest advancements in data science, AI/ML, and related fields. Contribute to research and development efforts, exploring new methodologies and technologies. Data Governance & Quality: Champion data governance and quality initiatives, ensuring data accuracy, consistency, and compliance. Develop and implement data quality checks and validation procedures. Thought Leadership: Represent the company at industry conferences, publish research papers, and contribute to the data science community. Qualifications: Education: Ph.D./Bachelor/ Master's degree in Computer Science, Statistics, Mathematics, or a related field with a strong focus on data science and machine learning. Experience: 12+ years of overall experience with minimum 8+years in data science, with a proven track record of developing and deploying successful AI/ML solutions. Experience in a leadership or architectural role is highly preferred. Technical Skills: Strong expertise in statistical modeling, machine learning algorithms (e.g., regression, classification, clustering, deep learning), and data mining techniques. Proficiency in programming languages such as Python, R, or similar. Experience with big data technologies (e.g., Hadoop, Spark) and cloud computing platforms (e.g., AWS, Azure, GCP). Excellent in Data Pre-processing which includes- Multiple Data Cleaning and Data Wrangling techniques, multiple Feature Engineering techniques of different types of data. Excellent in Descriptive and Inferential statistics. Excellent skills in finding the central tendency (mean, median and mode), variability (range, variance, standard deviation), distribution (frequency distributions, box plots etc.). Concepts of Probability, Discrete and Continuous distributions. Discrete Distribution (Binomial, Poisson, Geometric), Continuous Distribution (Normal, Uniform, Exponential). Excellent skills in Hypothesis Testing using Z Test, finding confidence intervals for estimating population parameters, regression analysis to model the relationship between variables, correlation techniques, density estimates for estimating probability density function, chi square test for testing independence between two categorical variables, Analysis of variance (ANOVA) technique for comparing means of two groups, A/B Testing. Linear Algebra, Gradient Calculus. N Gram analysis of texts, trend analysis of text inputs etc. Familiarity with data visualization tools & libraries (e.g., Tableau, Power BI, Plotly, Matplotlib, Seaborn, Vega-Lite and others. Drawing inferences from data visualization). Experience with MLOps tools and practices is a plus. Dimensionality reduction and feature extraction techniques like Principal Component Analysis, Singular Value Decomposition, and Linear Discriminate Analysis. Excellent knowledge of Generative AI (Transformer Models and Generative Adversarial Networks). At least one project in Transformer Models (Large Language Models) for Natural Language Processing. Or At-least 1 project in Transformer models or Generative Adversarial Network models for Image/Video generation or Speech Recognition. Has worked on multiple Transformer Models (large Language Models) for Natural Language Processing. Has used Fine tuning and evaluating Large Language Models. Re-Infor cement Learning and Large Language Models powered applications. Prompt Engineering using Chat GPT. Business Acumen: Strong understanding of business principles and the ability to translate business needs into data-driven solutions. Communication Skills: Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
Type (Full Time/Contract): Full time Mode (Hybrid/Remote/Onsite): Onsite Location (if Onsite): Bangalore/Hyderabad No of Interviews : 2-3 rounds Joining Date : Immediate ServiceNowCSMArchitectis responsible for designing,architecture, and implementation of ServiceNow Customer Service Management solutions.Architectsshould have deep expertise in theCSMmodule, a solid understanding of enterprise customer service processes, and the ability to deliver scalable and efficient solutions aligned with organizational goals. Key Responsibilities: Leadarchitectureand end-to-end design of ServiceNowCSMsolutions including Case Management, Playbooks, Virtual Agent, Advanced Work Assignment, Communities, Knowledge Management and Field Service Management. Collaborate with business stakeholders, product owners, and technical teams to gather and translate requirements into robust technical solutions. Define and maintain theCSMroadmap andarchitecturestrategy based on business needs and ServiceNow platform capabilities. Provide technical leadership throughout theCSMproject lifecycle from initial discovery through development, testing and deployment. Develop and reviewarchitectureartifacts including high-level designs, data flow diagrams and integration specifications. Ensure platform alignment with ServiceNow best practices, including performance, security and scalability. Support integration with third-party platforms such as CRM systems, contact center tools and customer portals. Lead governance of the ServiceNow platform and enforce development standards and practices. Mentor developers and provide guidance on complex configurations and customizations. Qualifications and Skills: Bachelors degree in Computer Science, Information Technology or related field. 8+ years of experience with ServiceNow platform including 3+ years in anarchitectrole. Hands-on experience implementing and configuring ServiceNowCSM in a complex enterprise environment. Strong knowledge of core ServiceNow platform capabilities: Flow Designer, IntegrationHub, Virtual Agent, Predictive Intelligence, Case Lifecycle, and Performance Analytics. Experience with REST/SOAP API integrations. Excellent stakeholder engagement, solution presentation and documentation skills.ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist CSM. Experience with Experience Designer, Employee Center, or Industry-specificCSMconfigurations (e.g., telecom, public sector). Agile/Scrum delivery experience. Soft Skills: Strong analytical and problem-solving skills. Excellent verbal and written communication. Leadership mindset with the ability to influence at all levels. Show more Show less
Exp Needed: 8-10 years We’re looking for a Senior Full Stack Engineer with deep experience in designing and building scalable, high-performance systems using Java, Spring Boot, React, and cloud-native architectures. This role will play a key part in driving the technical direction for our modern eCommerce platform, helping to shape system architecture, streamline distributed workflows, and lead the development of robust, enterprise-grade solutions. You’ll work closely with engineering, product, and design teams to deliver highly responsive, secure, and maintainable applications. We’re seeking someone who can operate both strategically and hands-on — someone who enjoys rolling up their sleevesto solve hard problems, while also influencing long-term platform decisions. What You’ll Be Doing: • Provide technical leadership and oversee the daily operations of the engineering team. • Drive the development, execution, and alignment of software strategies with business goals. • Inspire innovation by introducing and fostering adoption of new tools, technologies, and approaches. • Ensure adherence to engineering standards, security, and industry best practices. • Lead the design and development of scalable, high-performance full-stack applications, leveraging Java (Spring Boot) on the backend and React with TypeScript on the frontend. • Define and implement architecture patterns for distributed systems, focusing on scalability, resiliency, and long-term maintainability. • Design, build, and optimize RESTful APIs, microservices, and event-driven integrations using messaging platforms such as Kafka, Solace, or Azure Event Hub. • Partner with Product and UX teams to transform requirements into robust, user- centered technical solutions. • Champion engineering excellence through code reviews, CI/CD practices, automated testing, and performance optimization. • Mentor and guide engineers, cultivating a culture of technical growth, ownership, and continuous improvement. • Actively participate in architecture reviews, system design discussions, and capacity planning to shape the platform’s evolution. What You Bring to the Table: • Strong experience with Java, Spring Boot, and React / TypeScript in production systems • Deep understanding of system design principles, distributed systems, microservices architecture, and cloud-native patterns • Experience integrating with event-driven architectures using Kafka, Solace, or similar • Strong knowledge of API security, identity management, and performance tuning • Exposure to relational (MySQL) and NoSQL (Couchbase, MongoDB, etc.) databases • Comfort working in Agile environments, collaborating across teams, and influencing stakeholders • Ability to balance hands-on development with architectural decision-making Basic Qualifications: • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience) • 10+ years of full stack development experience with emphasis on Java, Spring Boot, and React • 6+ years designing distributed, event-driven systems • Hands-on experience working in cloud environments (Azure, AWS, or GCP) • Proficiency with microservices, REST APIs, message queues, and streaming technologies • Strong background in CI/CD pipelines, automated testing, DevOps practices, and performance optimization. • Experience with database What You Bring to the Table:, both relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra). • Excellent problem-solving skills with the ability to make strategic architectural decisions balancing business and technical needs. • Strong leadership and mentorship skills, with experience guiding engineering teams and influencing stakeholders