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Manager - Product Support Zenoti

10.0 - 14.0 years

0 Lacs

hyderabad, all india

On-site

As a Manager at Zenoti, you will be responsible for managing a multi-location/multi-national team to drive the support team in helping customers effectively use Zenoti for their business operations. Your main focus will be on enhancing customer experience by delivering top-notch support services. You will also be involved in planning and implementing support programs for the customer success team, while offering guidance on standards, best practices, and tools. It's important to note that the support team works 365 days a year, 24x7, and flexibility is expected from all team members to meet the demands effectively. **Key Responsibilities:** - Customer Focus - Customer Empathy - Customer Advo...

Posted 1 week ago

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