Customer Support Executive - International Voice Golden Opportunities

0.0 - 1.0 years

0 - 3 Lacs

chennai

Work from Office

Job Overview: We are seeking dynamic and articulate professionals for our International Voice Process team. This role involves handling customer interactions, requiring excellent communication skills and a proactive attitude. Key Responsibilities: Handle inbound and outbound calls with international clients Address customer inquiries, complaints, and service requests professionally Provide accurate information about products, services, and policies Identify customer needs and offer effective solutions Escalate unresolved issues to appropriate departments when necessary Maintain a calm and empathetic tone during challenging interactions Meet or exceed KPIs such as call handling time, first-ca...

Posted 5 days ago

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Voice and Accent Trainer Facile Services

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Voice and Accent Trainer, you will play a crucial role in coaching and developing the communication skills of our agents to ensure they exhibit calm, composed, and natural communication during calls. Your responsibilities will include: - Conducting comprehensive voice and accent training sessions for agents engaged in outbound cold calling. - Developing customized training modules focusing on improving pronunciation, intonation, stress patterns, and overall fluency. - Providing coaching on communication skills such as active listening, speech clarity, tone modulation, and maintaining composure during calls. - Monitoring and assessing agents" performance on calls, offering constructive f...

Posted 2 weeks ago

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Customer Support Executive Golden Opportunities

1.0 - 5.0 years

0 Lacs

haryana

On-site

Role Overview: You will be a Customer Support Executive for the International Voice Process team in Chennai. Your main responsibility will be handling customer interactions with professionalism and excellent communication skills. Key Responsibilities: - Handle inbound and outbound calls with international clients - Address customer inquiries, complaints, and service requests in a professional manner - Provide accurate information about products, services, and policies - Identify customer needs and provide effective solutions - Escalate unresolved issues to the appropriate departments when necessary - Maintain a calm and empathetic tone during challenging interactions - Meet or exceed KPIs su...

Posted 1 month ago

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Customer Support Executive - International Voice Golden Opportunities

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Customer Support Executive for the International Voice Process team in Chennai, your role will involve handling customer interactions with professionalism and a proactive attitude. You will be responsible for: - Handling inbound and outbound calls with international clients - Addressing customer inquiries, complaints, and service requests - Providing accurate information about products, services, and policies - Identifying customer needs and offering effective solutions - Escalating unresolved issues to appropriate departments when necessary - Maintaining a calm and empathetic tone during challenging interactions - Meeting or exceeding KPIs such as call handling time, first-call resolut...

Posted 1 month ago

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Customer Support Executive - International Voice Golden Opportunities Pvt Ltd

1.0 - 4.0 years

2 - 4 Lacs

chennai

Work from Office

Posted 2 months ago

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