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5.0 - 8.0 years

25 - 30 Lacs

Pune

Work from Office

Mastercard is looking for a talented Senior Software Engineer to join the Mastercard Foundry New Product development team in our Pune location. In this role you will be part of a highly agile scrum team building exciting and innovative products delivered at scale to global markets. Our team is built on a foundation of exploration and development of new products, mining innovation internally, developing new products with emerging technology, managing new products from inception to market validation to shape the future of commerce with and for our customers. At Mastercard you will help define the future of commerce globally. Role This role involves working with a team of talented developers to develop high performance Java based solutions. In this role, you will be responsible for: Design and implementation of innovative capabilities. Work as part of an agile team practicing the scrum methodology. Work closely with technical leads and other developers to define solutions. Research alternative technical solutions to meet changing business needs. Produce design and research documentation. Skills 5-8 years of overall career experience into Technology or a similar filed Proficiency with Java JDK 8 or greater. Knowledge of Tomcat, Spring, Spring Boot, NodeJS, Python, Shell Scripting, JSON. Proficiency in Spring Data including analysis and performance tuning of queries. Experience of working with and writing OpenAPI specification 3.0 documentation. Experience of schema first REST API development using Spring boot Experience in UI development using ReactJS, VueJS, AngularJS, ExtJS, HTML. Experience with Docker, Kubernetes or other container orchestration solutions. Expertise in Junit, Spring testing, Selenium, Cypress, Cucumber, Jasmine etc Knowledge of CI/CD principles and tools such as Jenkins, Gradle, Maven, NPM, SonarQube. Knowledge of security principles OAUTH, SAML, TLS etc Passionate about software development and comfortable in a fluid environment. Knowledge of Source Control Management and working with code in a multi-developer environment. Other bachelors degree in Information Technology, Computer Science, or a related field. Excellent communication (verbal and written) and strong collaboration skills. Show initiative and demonstrate a willingness to take on challenging opportunities. Passionate about code quality and coding best practices. This position provides an opportunity to work with a team that are dedicated to achieving the highest standards in design and code quality. You will be working with the latest industry technologies within a polished scrum environment. You will have a voice and are encouraged to share the benefits of your experience and wisdom with the team. You will gain some exposure to the concepts of artificial intelligence and machine learning. Although not a requirement, any prior interest in this field is a plus. Highly motivated and a strong team-player.

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2.0 - 5.0 years

11 - 16 Lacs

Pune

Work from Office

Description & Requirements Introduction: A Career at HARMAN - Harman Tech Solutions (HTS) We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN HTS, you solve challenges by creating innovative solutions. Combine physical and digital, making technology a more dynamic force to solve challenges and serve humanity s needs. Empower the company to create new digital business models, enter new markets, and improve customer experience. Senior Associate - Software Developer - Java GO-lang Mid-Tier About the Role Designs, develops, and debugs software of diverse scope for new and existing products in accordance with designated development practices, timelines and quality expectations. What You Will Do Designs and develops high quality, testable and scalable software solutions within established timelines while adhering to R&D best practices and processes. Actively involves other project stakeholders (e.g. managers, developers, user interface and visual designers, product managers) to ensure implementation satisfies functional requirements and is consistent with established R&D standards. Participates in project scoping and scheduling; tracks progress of individual tasks and alerts stakeholders of issues blocking or preventing completion of task. Ensures quality through functional, unit and performance testing; works closely with testing by providing thorough reviews of the test plan and communicates when updates to the plan should be made to cover code changes related to enhancements, redesigns and/or bug fixes. Maintains accountability for the entire life cycle of the code including support for both internal and external consumers. In collaboration with technical writers, authors appropriate level of design and technical documentation that satisfies both internal and external consumers What You Need Over 2-5 years of software development experience using core Java and GoLang. Good understanding of JPA. Hands on experience of Core Java - JDK21 Experience on JSP, Servlet and their supporting technologies like Tomcat Webserver, JDBC, Spring MVC. Hibernate, RDBMS Working experience in Rest API and SOAP API Strong proficiency in GoLang Knowledge of PostgreSQL Hands on experience on Junit Write clean, testable, and efficient code, following coding best practices and secure development guidelines. Familiar with Unix/Linux operating system. Familiar with the build tools like Gradle / Maven. Integrate APIs and backend services with modern front-end frameworks. Participate in peer reviews, unit testing, CI/CD pipelines using Jenkins, and cloud deployments. Troubleshoot and resolve production issues as part of support rotations. Contribute to performance tuning, optimization, and refactoring efforts. What Makes You Eligible Work in a hybrid mode and commute to Magarpatta Pune office a minimum of 2 days a week. Successfully complete a background investigation as a condition of employment What We Offer Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.) Professional development opportunities through HARMAN University s business and leadership academies. Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment. An inclusive and diverse work environment that fosters and encourages professional and personal development. Tuition reimbursement. Be Brilliant employee recognition and rewards program.

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5.0 - 8.0 years

9 - 14 Lacs

Pune

Work from Office

Job Requirements Design, Code, document, test components / subsystems to a high standard Must be solutions oriented ultimately find and implement the best fit\ solution to address the requirement on time. Assist defining processes and choice of development tools to be used across the group Interpret technical specifications to produce detailed design Design with future extension in mind Perform functional and performance testing of solutions Ensure code is easily maintainable and tracked in version control system Provide task estimates, level of complexity assessment Provide input to scheduling of projects Ensure tasks get executed on time and to required standards Pass on knowledge of various technologies to other team members and to other functions Work Experience Experience in developing Microservices or Business Services or APIs using Java 8+, Spring Boot, Hibernate, J2EE Very Good working knowledge of Database [Oracle / Postgres / MySQL] Understand the use of Design Patterns and Design Architecture Experienced in delivering commercial grade software Demonstrated recent experience with hands-on coding and software design Solid software design knowledge you should know how to create software that is extensible, reusable and meets desired architectural objectives Solid practitioner of the Agile/Scrum development process, ideally with, DevOps and continuous integration/deployment (CI/CD) Experience with REST/SOAP, XML/JSON, Tomcat Data structure and Algorithm API Security, JWT Signing Understanding of Service Discovery, Inter-Service Communication, Service Deployment and Service Orchestration frameworks Good knowledge and experience with Docker Containers. Prior Experience in Banking Domain. Good to have skills: Has been pro-active in creating better user experience, consumer value proposition, Exposure to Amazon AWS or Microsoft Azure Understands gaps in knowledge and has ability to source training online Knowledge of payment protocols Familiarity with web front-end development (e. g. HTML, JavaScript and CSS) QA skills in testing, scripting and test automation Willingness to learn new technologies and approaches Readiness to work in a global team with contributors from different backgrounds, skills and locations Good knowledge and experience with Kubernetes, Jenkins, API Connect, Kafka in a cloud environment

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10.0 - 15.0 years

13 - 18 Lacs

Kalyani, Pune

Work from Office

Overall experience of 10+ years with 3+ years in leading and mentoring a team as Technical Lead. Strong Java and JavaScript programming skills. Experience with one or more multiple server-side Java development technologies and tools such as Apache HTTPd, Tomcat, Servlets, Spring, Jersey, JDBC, MyBatis, XML, JSON, JMS, ActiveMQ. Experience using HTML/CSS/VueJS or other JavaScript frameworks to implement modular, high performance, and functional user interfaces. Experience with VueJS or other JavaScript frameworks is a plus. Knowledge of common design patterns, design principles , Object Oriented Design and industry best practices. Experience with API design, Microservice architecture, Cloud technologies and REST principles. Experience with automated unit and integration testing and SDLC tools like Jenkins, Sonarqube, JIRA, GIT, Eclipse, IntelliJ, Maven, and Gradle. Experience utilizing cloud native technologies to deliver software solutions, especially refactoring legacy systems to be cloud native Strong ability to plan, commit, and deliver work for an entire project Comfortable working with relational database engines (Oracle, Couchbase preferred) Experience working in an agile scrum environment Demonstrated success leading and mentoring engineers, providing feedback, doing code reviews, and working to build a happy and successful team Preferred Qualifications Experience in developing and troubleshooting database stored procedures and SQL performance tuning Experience/Strong willingness to leverage AI-assisted development using GitHub Copilot/Amazon Q/Amazon Code/Amazon Whisperer/Microsoft IntelliCode/Claude Code/Cursor is a huge plus. Proficient in command-line and shell scripts Ability to collaborate well on a cross-functional team Ability to imagine yourself in the customer s shoes Knowledge of cloud technology (e.g. Azure) Knowledge of application security practices Other Knowledge, Skills, Abilities or Certifications: Azure or other Cloud technology certifications are a plus. Industry experience in the health care sector is a plus. Approaches work with a strong sense of urgency and leads team to have the same drive.

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10.0 - 14.0 years

0 Lacs

maharashtra

On-site

You will be responsible for building and maintaining the project, which includes but is not limited to developing technical expertise in team members, providing customer service and support, people management, and managing escalations. With a minimum of 10-12 years of relevant experience, you will need to possess certain competencies and skills. Your primary responsibilities will involve working closely with clients, developers, and system administrators to build Adobe Experience Manager (AEM) solutions, translating business requirements into technical details, advising and mentoring development groups, and delivering integrated solutions across various IT disciplines. You will be required to lead the implementation team, resolve functional and technical issues related to AEM, and coordinate with team members within the organization and the customer site to develop and implement concepts within agreed timelines. As part of your role, you will need to ensure that organizational values are consistently displayed, enhance your technical skills to support individual and organizational development, lead a team of professionals, work with the team to deliver projects on time, and develop the team on relevant skill sets. You will also serve as the first level escalation point for the customer and be responsible for managing day-to-day architecture plans. Your behavioral competencies should include strong people management and stakeholder management skills, effective communication, interpersonal skills, logical reasoning, numerical ability, and demonstrated teamwork and collaboration in a professional setting. In summary, your main roles will encompass practice management and development, project management, people management, and people development. Your ability to lead the team, drive project success, and support individual and team growth will be crucial for the success of the project and the organization.,

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4.0 - 8.0 years

0 Lacs

haryana

On-site

As a Software Engineer, your primary responsibility will be to write and review high-quality code. It is essential to thoroughly understand functional requirements and analyze the clients" needs within the product's context. You will be expected to envision comprehensive solutions for both functional and non-functional requirements, defining appropriate technologies, patterns, and frameworks. Your role will involve determining and implementing design methodologies and toolsets, as well as coordinating requirements, schedules, and activities to enable application development effectively. Additionally, you will play a crucial role in leading or supporting User Acceptance Testing (UAT) and production rollouts. It is imperative to create, understand, and validate estimated effort for assigned modules/tasks while addressing issues promptly and responding positively to setbacks and challenges with a continuous improvement mindset. Constructive feedback to team members and setting clear expectations will be part of your responsibilities, along with assisting the team in troubleshooting and resolving complex bugs. You will need to devise solutions during code/design reviews, justifying your decisions effectively. Conducting Proof of Concepts (POCs) to ensure that proposed designs/technologies align with requirements is also expected in this role. In terms of requirements, you should hold a degree in MCA/B.Tech./B.E. and have 4 to 6 years of experience, with a minimum of 3 years in Java, Spring, JPA, Hibernate, and at least 2 years in HTML, CSS, and JavaScript frameworks (primarily Angular 2+), JQuery. Hands-on experience with developing, deploying, and debugging applications using JBOSS/Tomcat, as well as proficiency in Data Structures, Algorithms, MariaDB, and Postgres, is necessary. Moreover, you should be familiar with high-quality software engineering practices for agile development cycles, including coding standards, code reviews, source control management, build processes, testing, and deployment. A fundamental understanding of design patterns, Object-Oriented Analysis and Design (OOA & OOD) concepts, effective communication with technical teams and management, and mentoring skills are also crucial. Having knowledge of big data stack and NoSQL databases is advantageous in this role. Your ability to relate to technology integration scenarios and apply them in troubleshooting complex issues will be beneficial for the team's success and meeting client requirements.,

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Solution Engineer at Zinnia, you will play a crucial role in the design, development, configuration, unit testing, installation, and continuous maintenance of Zinnia's Linux hardware and software platforms. Your primary responsibility will be to collaborate with stakeholders to create solutions and products that meet the requirements of both internal stakeholders and clients, ultimately enhancing efficiency and service quality. You will have direct interactions with project leaders, business stakeholders, and clients, and will also mentor junior team members in soft skills and technical expertise. In this role, you will work as part of a global, cross-functional team to design and manage Linux-based solutions for Zinnia stakeholders. Your tasks will include contributing to projects by developing well-designed, customized, and efficient solutions, providing ongoing support, troubleshooting, and enhancements to existing Linux platforms, and participating in on-call rotations or night shift support. Additionally, you will collaborate with global teams, internal stakeholders, and customers, and offer guidance and support to the offshore Linux support team. Your responsibilities will also involve conducting root-cause analysis on Linux platforms, creating improved standard operating procedures and troubleshooting guidance, administering and supporting VMWare virtualization environments, and providing support on various Cloud Hosted environments using Cloud Technology. You should have 3 to 5 years of experience in managing middle-tier applications on hosted servers, familiarity with Middleware application performance monitoring tools, expertise in Linux/Windows server administration, VMWare ESXi administration, and knowledge of Bash, Perl, or Python script writing. Basic knowledge of data center setup, AWS services such as VPC, EC2 management, Storages, SES, Monitoring, and storage systems is required. Working experience with enterprise-level applications/products and certifications like RHCSA, RHCE, AWS, or Azure would be considered advantageous. Experience in the insurance industry is also beneficial. Joining Zinnia as a Solution Engineer offers you the opportunity to be part of a dynamic team that is reshaping the insurance experience for customers, advisors, and insurers. You will have the chance to work on innovative projects, collaborate with diverse teams, and stay updated on industry trends, all while contributing to the growth and success of the organization.,

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2.0 - 6.0 years

4 - 8 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Spericorn Technology is a global software development firm that aims to impact the world through technology positively. We are curious-minded IT professionals who have been contributing to reputed organizations and opensource projects for many years globally. We are happy to welcome you to join our talented team and transform ideas into reality. We are looking forward to candidates who can sustain our organization's quality, commitment, and integrity. We offer services in various cutting-edge technologies, including blockchain and Artificial Intelligence. "A team is a group of people who support each other to achieve great results, and we give utmost importance to teamwork." We are looking for a Coldfusion Developer who can add more value to our organization. Good communication and time management skills. Familiarity with Object Orientated ColdFusion MX applications. Strong understanding of HTML5, CSS3 and JavaScript. Experience on ColdFusion frameworks such as Coldbox, Fusebox, FW1. Ability to develop web applications, webservices, and API using ColdFusion with MS SQL Server. Knowledge in IIS & Tomcat Server. Familiar with Agile Scrum methodology. Assisting in design, development, testing, and maintenance of web applications utilizing ColdFusion, Working with various portions of the Oracle RDMS including PL/SQL code, views and stored procedures. Troubleshooting issues, present resolutions, and implement solutions. Assisting with the development of software technical documentation including requirements specificat Applying knowledge of applications programming phases and principles as well Other duties as assigned or required.

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4.0 - 6.0 years

25 - 30 Lacs

Hyderabad

Work from Office

Job Title: Senior Software Engineer Locations: Hyderabad, India | Hybrid Get To Know Us: At SS&C Health, we collaborate with health organizations to improve delivery of quality care while optimizing operational efficiency, managing cost and maintaining compliance. We help shape the future of investing and healthcare across a broad spectrum of industries by delivering leading technology-powered solutions that drive the success of our clients. Why You Will Love It Here! Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans Your Future: Provident Fund Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Mediclaim, Term Life Insurance, Accidental Coverage, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Diwali voucher, Monthly remunerated RnR program What You Will Get To Do: Work in a cross-functional Scrum team, informing requirements and design and seeing it all through to implemented code. Work closely with software architects, challenging their decisions and collaborating with them to optimize technical designs. Inspect iterative results and propose improvements to technique, tools, and process. Take co-ownership of your Definition of Done with your Development Team member peers and be uncompromising on quantifiable code quality. Get to know your customer support team and empathize with their pain points so that when you solve their problems you share in the satisfaction. Design and implement applications and services supporting our health plan and the customer support team. Evolve our development ecosystem by exploring and prototyping new ways of meeting our business needs . What You Will Bring: 4 - 6 Years of experience in Java, Servlets, JSP, jQuery, SOA Services, Spring Frameworks, Angular, Bootstrap, and Tomcat servers. Good knowledge of Maven and CI/CD pipeline. Experience in developing Java back-end logic and HTTPS/REST APIs. Exposure to automated testing, including JUnit. Experience with relational databases. Experience with open-source software, APIs, and frameworks. Experience with modern JavaScript Single Page Application (SPA) frameworks or libraries (e.g., Angular / React) NOTE : Candidates within the required experience range and having the relevant skills would be encouraged to apply for the role. We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense. For . Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers .

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4.0 - 7.0 years

6 - 9 Lacs

Pune

Work from Office

So, what s the role all about In NiCE as a Senior Automation Engineer, performing manual testing and building automation tests for both front-end UI aspects, backend services and databases, testing all the aspects of a distributed system. How will you make an impact Be part of a cross-functional, distributed Scrum team that develops and supports the product. Highly experienced with the Software Development Quality Processes. Planning and performing testing to ensure fit to standards (e. g. security, scalability, etc. ), design as well as functional and non-functional requirements. Develop API, automation, and integration tests for cloud or enterprise scale products. Run manual tests and build automation test suites for regression and new features, checking data in application and databases, automating deployment and data generation. Have you got what it takes BE/B. Tech in Computer Science, Industrial/Electronic Engineering 4+ years of experience in IT as Developer, Automation engineer or QA 3+ years of experience in Automation testing. 2+ years of experience in UI automation testing. 2+ years of experience in Web Services automation testing. Hands on coding experience in any software development or scripting language. Hands-on experience in JavaScript, Python etc Used Playwright Or Selenium/Protractors or equivalent UI testing tools Experienced with automatically generating data for testing Experienced working with Databases, writing SQL queries for data validation. Experienced with defect management and tracking tools, preferably Jira. Experience in test design and execution for complex systems (manual and automatic) Deep understanding of QA methodologies You will have an advantage if you also have: Knowledge of Tomcat, JBoss and other application servers API testing tools such as Postman, JSystem, Rest-assured, Ready API is preferable Working knowledge of AWS is preferable What s in it for you Enjoy NiCE-FLEX! Requisition ID: 7772 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE

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4.0 - 8.0 years

7 - 11 Lacs

Pune

Work from Office

Description Ciklum is looking for a Senior Full Stack Engineer to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4, 000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Full Stack Engineer, become a part of a cross-functional development team engineering experiences of tomorrow. Responsibilities Design, develop, and maintain scalable microservices and APIs using Java 11+, Spring Boot, and Spring WebFlux Build, enhance, and support RESTful and SOAP services with robust data handling Develop and maintain frontend components using JSF, ensuring a seamless user experience Implement CI/CD pipelines using Jenkins and manage deployments to servers like Tomcat, Netty, or Pivotal Cloud Foundry Work with Kafka for event-driven architecture and Drools for business rule management Use Apache Freemarker for dynamic templating where needed Collaborate closely with cross-functional teams in an Agile/SAFe environment, participating in PI planning, sprint reviews, and retrospectives Guide and mentor junior engineers to uphold quality and performance standards Conduct code reviews, debug complex issues, and ensure high availability of services in production Requirements Deep expertise in: Java (11+), Spring Boot, Spring WebFlux REST/SOAP APIs, Microservices Architecture Maven, Jenkins, Oracle, MongoDB Tomcat, Netty, Kafka, Drools, Apache Freemarker Pivotal Cloud Foundry or similar PaaS environments Modern frontend frameworks (Angular/React)Angular / React Proficient in JSF or equivalent for frontend development Strong understanding of software architecture, scalability, and performance optimization Excellent communication and leadership skills with a mindset of continuous improvement Proven experience working in Agile delivery models, preferably SAFe Desirable Experience with cloud platforms (e. g. , AWS, Azure, GCP) Exposure to financial services, banking, or payment systems is a plus Whats in it for you Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally Flexibility: hybrid work mode at Chennai or Pune Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential Global impact: work on large-scale projects that redefine industries with international and fast-growing clients Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

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2.0 - 7.0 years

10 - 11 Lacs

Pune

Work from Office

Key Areas of Responsibilities Design, build, and maintain efficient, reusable, and reliable Java code. Development of components required for the rollout of Compliance functionality with integration to upstream & downstream systems. Liaise with other development teams to agree and document design of interrelated functions. Support development manager by providing reliable estimates for work assigned and alerting them of delays or issues as early as possible. Contribute to all phases of the development lifecycle. Contributing towards betterment of delivery e. g. peer reviews, unit testing etc. Ensure code is rigorously tested before deployment to QA. Requirements 5-7 years of overall IT experience in Java software development. 2-3 years of experience as a DevOps (CI/CD) or Support Engineer. 3-4 years of hands-on Java development with strong Core Java and Spring framework skills. Experience with relational databases, SQL (DML, DDL), messaging systems (JMS, MQ, Solace), and Hibernate. Working knowledge of Unix/Linux OS, scripting, and code management tools like GitHub or Perforce. Hands-on experience with Maven, Tomcat, and web applications; familiarity with APIs/Web services. Exposure to GWT, Angular, JQuery, and strong problem-solving and analytical abilities. Stay informed on CITIC CLSA Job Opportunities

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2.0 - 7.0 years

10 - 11 Lacs

Pune

Work from Office

Key Areas of Responsibilities Design, build, and maintain efficient, reusable, and reliable Java code. Development of components required for the rollout of HR functionality with integration to upstream & downstream systems. Liaise with other development teams to agree and document design of interrelated functions. Support development manager by providing reliable estimates for work assigned and alerting them of delays or issues as early as possible. Contribute to all phases of the development lifecycle. Contributing towards betterment of delivery e. g. peer reviews, unit testing etc. Ensure code is rigorously tested before deployment to QA. Requirements 5-7 years of IT experience in Java software development. 2-3 years of experience as a DevOps (CI/CD) or Support Engineer. Strong Core Java skills and proficiency in the Spring framework. Hands-on experience with relational databases, SQL (DML, DDL), messaging systems (JMS, MQ, Solace), and Hibernate. Knowledge of Unix/Linux OS, scripting, and code management tools like GitHub or Perforce. Experience with Maven, Tomcat, web applications, and system integration using industry-standard APIs and web services. Excellent interpersonal, problem-solving, and analytical skills. Stay informed on CITIC CLSA Job Opportunities

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7.0 - 10.0 years

17 - 18 Lacs

Chennai

Work from Office

. Comcasts Technology, Product Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. We work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms both on Broadband and Video products. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. About the team: The RDK Pre-Release Operations Engineering Organization is dedicated to ensuring the highest standards of product certification, precision, and readiness before market release. Through comprehensive operational oversight and stringent quality processes, we leverage advanced tooling and methodologies to continually elevate our quality standards Job Description Key Job Responsibility: DevOps Practices: Full Lifecycle Ownership: Oversee solutions through their entire lifecycle, from design to production deployment. Comprehensive Solutioning: Design, develop, execute, train, operationalize, monitor, and triage end-to-end solutions. Focus on enhancing process quality and predictability. Observability and Oversight: Improve observability to ensure comprehensive oversight of the end-to-end release readiness process. Process Optimization: Develop and implement process improvements to boost team velocity and efficiency. Collaboration and Integration: Work closely with other engineers, integrating business and functional priorities into solutions. Act as a key contributor in complex, high-stakes environments. Operationalization: Successfully operationalize solutions in production to ensure seamless functionality and impact. BDD and Test Automation Expertise: Have a good understanding of Business-Driven Development strategy. Explore advanced topics such as test data management, scenario refactoring, and integrating BDD with continuous integration/continuous deployment (CI/CD) pipelines. Develop, and execute high-quality test plans efficiently on RDK stacks while leveraging automation and tooling to detect defects quickly and ensure the reliability of test coverages. 3. Tooling and Test Automation Infrastructure: Get familiar with automation tools and frameworks for test development, execution, and reporting. Maintaining test automation, including selecting appropriate tools, configuring environments, and integrating with version control systems. 4. Reliability Engineering and Test Coverage Optimization: Explore strategies for optimizing test coverage, such as risk-based testing, equivalence partitioning, and prioritizing critical paths. Practice DevOps to reduce the time between quality assurance and deployment of the software. 5. Collaboration and Communication Skills: Effectively communicate and collaborate within the team and with stakeholders. Practice agile methodologies to enhance teamwork and productivity. Participate in cross-functional activities such as joint sprint planning, backlog grooming, and retrospective meetings to foster alignment and shared understanding across teams. 6. Continuous Learning and Improvement: Practice continuous learning and improvement for ongoing skill development and career growth. Stay updated on industry trends and best practices. Put the team first. Value individual growth and collective success. 7. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products, and services, especially our digital tools and experiences. 8. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion diversity. Do whats right for each other, our customers, investors, and our communities. REQUIREMENTS : Bachelors degree (or foreign equivalent) in Computer Science, Engineering, or a related technical field; define and develop test automation using the following: Technical Skills: Java J2EE, Python, Spring Boot, Microservices, RESTful API, SQL/NoSQL Databases, Public Cloud (AWS, Azure, GCP), Spring, Jenkins, Tomcat, GIT and Maven Additional Skills: Architecture Design: Experience in designing scalable and resilient architectures Leadership: Experience in leading technical teams and mentoring junior engineers DevOps: Experience with CI/CD pipelines and infrastructure as code (e. g. , Terraform, CloudFormation) Agile Methodologies: Expert in Agile principles and practices, experience leading Agile teams DevOps Methodologies: Expert in CI/CD processes and tools, experience implementing DevOps practices across teams Automation Skills: Expert in writing and maintaining automated tests, setting up and optimizing CI/CD pipelines, and implementing infrastructure as code Additional advantage having domain experience or development in video and broadband product architecture utilizing RDK/TDK suite. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 7-10 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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4.0 - 6.0 years

11 - 13 Lacs

Noida

Work from Office

Operations Engineer with good communication and technical skills: Proven experience in deploying and maintaining software solutions Strong knowledge of Exchange Online, CFT and related business rules Experience with technical upgrades and license management. Knowledge in programming language: Java/J2ee or C/C# SQL Tomcat / Application server Understanding of Citrix environments Experience in Windows Server and Linux Standard understanding of network and firewall concepts Good in Agile methodology Soft Skills: Strong problem-solving abilities, with the capacity to diagnose and resolve system issues quickly and efficiently. Excellent communication skills to collaborate with both technical teams and financial stakeholders. Strong interpersonal skills Total Experience Expected: 04-06 years

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4.0 - 7.0 years

6 - 9 Lacs

Mumbai, Goregaon

Work from Office

Prior experience in payment card industry (in integrating ecommerce payment gateways, ecommerce merchants, banks internet banking integration platform) would be preferred. Required Keywords / Skill sets: JAVA, Core JAVA, J2EE, Spring, Spring Boot, Maven, JBoss, Struts, Tomcat, Hibernate, RESTful Web Services, Eclipse, GIT, Jenkins, Microservices. Design and advanced development in Java (J2EE). Having exposure on Docker, Kubernetes and cloud platforms. Give technical support for new and current applications. Liaise with the technical leads and architects to promote great software design and quality. Learn new technologies and programming developments. Maintain a high level of customer satisfaction using Database like Mongo DB/MySQL/Oracle. Document and demonstrate the solutions (technical documentation, diagrams, code comments, clear code, etc.) Requirements : Skills : Good understanding of technical needs, Capable of designing and developing new functionalities, as well as consistently supporting ongoing maintenance releases. Comprehensive knowledge of Java applications, Java related technologies and frameworks, SEO, API Development, or Object Orientated Design is essential. Good communication skills and willing to work independently.

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8.0 - 10.0 years

22 - 25 Lacs

Mumbai, Goregaon

Hybrid

Tech stack for Team Lead - Collect + Switch (Goregaon W) 8+ years of Experience. Mandatory skills: JDBC, J2EE, JPA, Spring Framework, JPOS, Git, Hibernate, Tomcat, Spring MVC , Spring Boot, Restful services, Web services. Database: MariaDB/MySQL/Oracle(any1) Cloud Experience: AWS services/GCP or Azure cloud Good to Have: ReactJS, ISO-8583 Framework, POS knowledge, Maven, Gradle, Linux, Shell Scripting, Cloud Computing, Junit Test Framework, CI/CD, Jenkins, Docker, Kubernetes, RabbitMQ. Requirements: Should have good knowledge in the world of web, e-commerce, Payment, Banking sector. Should be able to build a professional network and have excellent interpersonal skills. Should be dynamic, persistent, persuasive and rigorous. Necessarily should have a good fluency in English. Should have a Team Handling/Leading Experience. Ability to understand the critical patterns from the performance report Experience in Agile methodology and DevOps practices Ability to translate and present complex technical data across technical and non-technical groups Demonstrates team leadership, mentoring capability, self-leadership, strong communication skills, and strong project management capability in working with others Note: For Java Team Lead - we're looking for candidate with Payments/Banking domain. Team Leading experience is good to have not a must have skill.

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10.0 - 15.0 years

20 - 22 Lacs

Mumbai, Goregaon

Work from Office

Brief Summary : We are looking for Senior Linux Administrator with hands on experience in delivery solution - design, deployment, configuration and management of Data Centre IT Infrastructure hardware and software's. Job Description: Server installation, Administration and performance optimization with RedHat distribution such as CentOS version 8/9/10/11. Provides technical assistance and support for applications, hardware problems. Prepare evaluations and reports on system efficiency and utilization Innovative and talented System Administrator who will be responsible for production up-time, health checkup of physical systems. Provide 24x7 support to critical production systems and team members. Performing root cause analysis of problems. Prepare plan of action, implement changes, document all work completed and train support staff. Good written and verbal communication skills with ability to communicate technical issues to non technical and technical audiences Able to handle multiple tasks and prioritize work under pressure, Communicate effectively while working with IT vendors ranging from hardware vendors like Dell, IBM, Cisco to software and other service providers like Microsoft, hardware partners and more. Experience planning, implementing and operating open source tools and technologies Perform hardware and/or software upgrade and replacement services for server systems equipment Good knowledge and hands - on experience in AWS, Linux, VPC, RHCE Load Balancer, Route53, Subnetting. Implementation setup in Apache, Nginx, Tomcat, HAProxy, Keepalived, Squid, Promethus/Grafana would be highly preferred. Candidate with vulnerability management (like VAPT) and patching would be highly rated. Able to face auditors for ISO270001 or/and PCI-DSS audits. One who had managed or performed as a project manager and handled client queries and processes well. In addition to existing skill set for this position, we are looking for Implementation skill, Technical project driving skill, Project Management skill, "Team Handling - Leadership Quality" and "Middleware" skill etc. Applications, services and protocols commonly used: - Web servers - Database servers - Clusters - Virtualization - Open-Source tools/Cloud Services like - AWS : - (EC2, VPC, RHCE, Load Balancer for Web Application environment) - Monitoring - Backups and restores Experience with Linux/UNIX environments and scripting for Build & Release automation. Networking concepts and devices - Switches & Rotuers - Like Route53 - Firewalls - Loadbalancers - IPS/IDS - VPN - SSL Note : You can use the classified or Hot vacancies for this role as we're looking for quality profiles specifically for Hands-on experience on Automation tools like (Ansible, Puppet, OpenShift, Jenkins etc) must by 4.5 to 5 years of experience.

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Technology Analyst / Senior Technology Analyst, you will be responsible for analyzing business processes, designing IT solutions, and ensuring seamless implementation. Your success in this role will be measured by delivering efficient technology solutions, meeting business objectives, and maintaining strong stakeholder relationships. You will play a crucial role in optimizing systems, driving performance, and supporting organizational growth, thus aligning technology with business strategies. Your key responsibilities will include designing, coding, installing, testing, and maintaining software systems on various technologies, which may involve shifts based on business criticality. You will be required to perform code reviews, develop and adhere to standard SDLC methodologies, and ensure project results are measurable and delivered on time. Additionally, you will need to adhere to project standards for development, including tools, platforms, methodology, and controls to ensure efficiency, quality, and consistency. Providing updated technical documentation, reviewing current technical architecture, and being flexible to work on different technologies and stages of the software development cycle are also part of your role. To excel in this position, you should be a hardworking team player, a quick learner, possess excellent problem-solving skills, and maintain a can-do attitude. Strong interpersonal and articulation skills, both spoken and written, are essential. You should also have the ability to learn new technologies and deliver as per business needs in software development and/or support projects. The qualifications required for this role include a minimum of 1-3 years of total experience, with at least 1 year of experience in designing and developing web applications on technologies such as Angular 7/8 or above with Springboot 2, and J2EE using Spring MVC framework, Hibernate, Jasper, JSP, Servlets, etc. Exposure to Web Services design and development, web application deployment and troubleshooting on Web & Application Server, as well as designing and maintaining back-end components on different database applications are also necessary. Prior exposure to Oracle 11g & above is preferred. A Bachelor's Degree in Engineering is required for this position, with a Master's degree in Engineering being preferred. Candidates from Technology, ITES, Shared Services, or Banking organizations are preferred. Possessing Technology and Domain Specific Certifications would be considered a plus.,

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8.0 - 12.0 years

0 Lacs

chennai, tamil nadu

On-site

Bachelor or Master Degree in computer science, computer engineering, or related field Strong experience with Spring and Spring Boot, Spring MVC, Spring Data, Spring Security Strong experience in developing Microservices Experience with Web Services (JSON, REST, JAX-RS, Spring based REST services) Strong with Java and J2EE/Java EE (including servlets, JSP, JSF, JDBC) Strong understanding of Java Multithreading Experience working with DB like Mongo, Casandra etc. Experience with at least one of the development tools like Git, Gradle, Maven, Sonar, Jenkins, Artifactory etc Experience with web application servers like Tomcat, Jetty, JBoss etc Experience with TDD, code testability standards, JUnit/Mockito Experience with DevOps practices and CICD model of development Good understanding of OOPS, design patterns and industry best practices Agile project experience along with working on Agile tools like JIRA Strong written and verbal communication skills Good to have Skills: Strong interpersonal skills and time management skills Strong analytical and troubleshooting skill. Required Skills: Java/j2ee, spring boot, spring, hibernate, restapi, webservices, oops, spring mvc, kafka, Microservices, HSM if any. Educational Requirements: Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).,

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8.0 - 12.0 years

0 Lacs

navi mumbai, maharashtra

On-site

Technology: Java, Advance Java, Spring boot, Maven, Oracle, PL/SQL, Angularjs, JavaScript, HTML/CSS, Drool Rule Engine, Tomcat Experience (Years): 8 to 12 years Work Location: Kanjurmarg/Sanpada Navi Mumbai Job Description: Strong knowledge of Java languages and web development frameworks Responsible to lead Java technology stack projects technically, should be able to guide the team technically Responsible to manage the expectations and handle the cross functional teams Responsible to analyze the requirements, estimate and plan the same Responsible for release management, support the existing systems and its enhancement Excellent problem-solving skills and ability to troubleshoot technical issues effectively. Troubleshoot and resolve technical issues, ensuring the stability and performance of applications Desired Profile: Design, and implement high-level, low-level designs and coding for complex software systems Project Lead with strong technical knowledge, should be able to management client expectations, project team Must have solid understanding of .Oops, Design Patterns, tomcat based deployment Must have hands-on experience on Java, Spring boot, Hibernate, Oracle, PL/SQL, Maven, Medium Level of Linux Experience on Angularjs, frontend technologies, drool rule engine etc. is an added advantage Excellent problem-solving skills and the ability to work well in a collaborative team environment Strong communication skills Qualification: Bachelor's degree in a relevant field,

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4.0 - 8.0 years

0 Lacs

maharashtra

On-site

The job of a Swift Technical Lead in Mumbai requires someone with 4 to 7 years of experience and proficiency in various skills including Linux Commands and Linux Server management, MS SQL and Postgres SQL at both Basic and Advanced levels, JAVA Project Installation and JAR File setup, SWIFT Lite2, SIL, Tomcat, and Web Technologies such as JAVA, MSSQL, JDBC, Linux, and Web API. This is a permanent position with day shift and morning shift schedules. The ideal candidate should have at least 4 years of total work experience and be willing to work in person at the designated location.,

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7.0 - 12.0 years

20 - 22 Lacs

Mumbai

Hybrid

Dear Candidate, If interested, pls ,mail your below details along with CV on Jagruti.pandit@accelya.com Total exp: CTC & ECTC: Notice: Current location: Below is the JD J ob Posting Title Job Posting Title Team Lead - Software Development Job Description Summary We are seeking an experienced Team Lead - Implementation Development to oversee the design, customization, and deployment of software solutions that meet client needs. The ideal candidate will combine strong technical expertise with leadership skills to guide a team of developers, ensuring successful project implementation and client satisfaction. Job Description Job Description Key Responsibilities: Team Leadership and Management • Lead, mentor, and manage a team of developers to deliver high-quality implementation projects. • Plan and allocate resources effectively to meet project deadlines and objectives. • Foster a collaborative and innovative team environment. Solution Design and Development • Collaborate with clients and stakeholders to gather requirements and translate them into technical solutions. • Design and develop customized software modules or system integrations tailored to client specifications. • Ensure all development aligns with best practices, organizational standards, and project goals. Implementation and Deployment • Oversee the end-to-end implementation process, including configuration, testing, and deployment of solutions. • Work closely with QA teams to ensure robust testing and quality assurance processes. • Troubleshoot and resolve issues during and post-deployment to ensure smooth transitions. Process Optimization and Automation • Identify opportunities for process improvement and implement automation where possible to enhance efficiency. • Document workflows, solutions, and best practices for internal use and knowledge sharing. Stakeholder Collaboration and Communication • Act as the primary technical point of contact for clients during implementation projects. • Provide regular updates to clients, project managers, and leadership on progress, challenges, and risks. Post-Implementation Support • Ensure smooth handover of completed solutions to support or maintenance teams. • Provide training or guidance to clients and end-users as needed. Qualifications and Skills: Education: • Bachelors degree in Computer Science, Software Engineering, Information Technology, or a related field. Experience: • 7+ years of experience in software development and implementation roles, with at least 2 years in a leadership capacity. • Proven track record of delivering successful implementation projects in a client-focused environment. Technical Skills: • Proficiency in programming languages (e.g., Java, Python, C#, or others relevant to the domain). • Strong understanding of system integration and APIs (RESTful, SOAP, or GraphQL). • Familiarity with database systems (SQL, NoSQL) and query optimization. • Experience with cloud platforms (e.g., AWS, Azure, GCP) and DevOps practices is a plus. • Knowledge of Agile/Scrum methodologies and project management tools like Jira or Trello. Soft Skills: • Excellent leadership and team management capabilities. • Strong analytical and problem-solving skills. • Outstanding verbal and written communication skills, with the ability to simplify complex concepts. • Customer-focused mindset with attention to detail. Preferred Qualifications: • Certifications in project management (e.g., PMP, Scrum Master) or relevant technologies. • Experience in specific domains (e.g., ERP systems, SaaS platforms, CRM integrations). Work Environment: • Flexible work arrangements, including hybrid or remote options, based on company policies. • Collaborative and dynamic environment that values innovation and professional growth.

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3.0 - 7.0 years

11 - 15 Lacs

Hyderabad

Work from Office

This position is required to: - Provide excellent customer experience and solution support to Blue Yonder customers with ownership, proactive and innovative approach - Deliver high quality of service/operations and continuous improvement through outflow and recurrence prevention of incidents - Own Tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service - consistently demonstrate customer centricity and relentless attitude to innovate through positive teamwork beyond his/her team - builds and demonstrates high competency in product and domain, Azure & relevant tools and technologies, solution architecture etc. - champion KCS and process improvements through lean methodology / automation - Train/mentor team members to improve techno-functional capability of the team a) Excellent customer experience and solution support to Blue Yonder Customers with innovative/proactive approach and customer value creation - Delivers excellent customer experience by resolving customer issues mostly of high complexity. - Owns customer solution for Tier 1/2 customers. - Early engagement in implementation projects to ensure seamless delivery continuum into Operate through phased go-lives. - Positively collaborates with TAM and supports consumption/adoption improvement plans - Consistently achieves high customer satisfaction and makes positive impact on NPS scores by displaying end-to-end ownership, engagement and pro-activeness - Early engagement in Tier 1/2 customer implementation projects to ensure seamless delivery continuum into Operate through phased go-lives. - Ensures adherence to SLA/SLO, quality standards and practices - Champions high quality of service/operations and continuous improvement within the team - Implements monitoring and diagnostics practices and procedures - Continuously improves solution stability by early detection and resolution as well as outflow and recurrence prevention of incidents - Expected to work in shifts and provide OOH support to facilitate 24x7 customer support b) Communication and Collaboration - Communicates (verbal and written) effectively with customers and Blue Yonder stakeholders, pro-actively guides team members to communicate and influence customer positively - Collaborates relentlessly, passionately and respectfully with various Blue Yonder teams and partners, provides guidance on collaboration challenges - Leads by example demonstrating professionalism, empathy and assertiveness in internal and external conversations. Understands cultural differences and diversity and help others live Blue Yonder values - Balances between Soft skills (process, people, values, teamwork, roles) and hard skills (technologies, frameworks, solutions, products) c) Competency development and demonstration - Technical: i. Demonstrates high technical expertise as required to support concerned solution, for e.g., - DBMS (ex: SQL, Oracle) for application support; writing, reviewing and improving queries, procedures etc. - Code debugging - Platform support engineering (ex: API and/or Mulesoft integration troubleshooting) - Troubleshooting Mobile application issues ii. Demonstrates high expertise in contemporary SaaS technical toolsets like AppDynamics, Splunk etc.: - to monitor solution health and investigate application issues. - to analyze trends and draw conclusions to reduce/eliminate recurring/high impacting issues - Product and Domain: i. Develops good knowledge of product features and functionalities ii. Possesses moderate knowledge of relevant industry domain and business processes of the customers iii. Demonstrates moderate capability to have interactions related to business process impact and work-arounds with customers during issue resolution iv. Understands SAAS consumption, adoption and business value KPIs related to respective solution - Solution Architecture: Possesses appropriate combination of one or more following skills, as required for concerned solution. i. Good understanding of solution architecture relevant for concerned solution, for e.g., - Multiple layers of solution architecture including Client-Server and database, Load Balancers, Middleware - Integration with external devices/systems, data flows - Identity and Access Management (ex: Native, OAUTH, SSO etc.) ii. Good skills on architecture framework, tools and technologies relevant for concerned solution, for e.g., - Webservers (ex: IIS, Tomcat) - Operating System framework and relevant scripting languages (ex: PowerShell, Batch scripting, vb scripting etc.) - Architecture framework (ex: ASP.Net, Java) - Tools to analyze server and application logs and dumps (ex: Wireshark, PERFMON, PerfView, Event viewer etc.) iii. Good understanding of Azure technologies, relevant for concerned solution like: - Native SAAS or containerized applications, Kubernetes - Azure deployment models (ex: serverless / PAAS, scaleset, ASR) - Azure automations and CI CD pipeline - GitHub, Jenkins iv. Strong capability in cloud operational activities as per the requirements of concerned solution, for e.g., - Deployment and troubleshooting issues related to deployment - Troubleshooting, fixing and preventing application availability issues - Building and implementing monitoring - Automations (Python, Cycle, RPA etc.) v. Strong capability in Application Performance Engineering skills as required for concerned solution, for e.g., - DB health analysis (statistics, fragmentation, query execution plan, indexes) - Executes prescribed KPI-based proactive performance review- - Behavioral: i. Exhibits service mindset by consistently displaying customer centricity and ownership ii. Seeks regular performance feedback and works on self-development opportunities to achieve a holistic personal and professional development iii. Pro-actively identifies learning opportunities and career path iv. displays growth mindset by taking initiatives, positively collaborating with stakeholders, continuously challenging the status-quo, helping team and department making progress towards strategic priorities. d) Value Addition and Continuous Improvement - Consistent Top Contributor to Knowledge Centered Support (KCS) by: i. Familiar/Licensed with KCS methodology. Create high quality articles independently and mentor others increase usage/creation ii. leveraging existing articles to provide faster resolution to solution issues iii. Coaching other team members - Executes on operational improvements (ex: automation, process changes etc.) i. Improves process to enable continuous improvement. ii. Leverage lean methodology or automation to improve operational efficiency iii. Implementing new methodologies to increase process efficiencies and ROI iv. Encourages and collaborates with the team to ideate and implement continuous improvement opportunities

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4.0 - 8.0 years

12 - 16 Lacs

Hyderabad

Work from Office

This position is required to: - Provide excellent customer experience and solution support to Blue Yonder customers with ownership, proactive and innovative approach - Deliver high quality of service/operations and continuous improvement through outflow and recurrence prevention of incidents - Own Tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service - consistently demonstrate customer centricity and relentless attitude to innovate through positive teamwork beyond his/her team - builds and demonstrates high competency in product and domain, Azure & relevant tools and technologies, solution architecture etc. - champion KCS and process improvements through lean methodology / automation - Train/mentor team members to improve techno-functional capability of the team a) Excellent customer experience and solution support to Blue Yonder Customers with innovative/proactive approach and customer value creation - Delivers excellent customer experience by resolving customer issues mostly of high complexity. - Owns customer solution for Tier 1/2 customers. - Early engagement in implementation projects to ensure seamless delivery continuum into Operate through phased go-lives. - Positively collaborates with TAM and supports consumption/adoption improvement plans - Consistently achieves high customer satisfaction and makes positive impact on NPS scores by displaying end-to-end ownership, engagement and pro-activeness - Early engagement in Tier 1/2 customer implementation projects to ensure seamless delivery continuum into Operate through phased go-lives. - Ensures adherence to SLA/SLO, quality standards and practices - Champions high quality of service/operations and continuous improvement within the team - Implements monitoring and diagnostics practices and procedures - Continuously improves solution stability by early detection and resolution as well as outflow and recurrence prevention of incidents - Expected to work in shifts and provide OOH support to facilitate 24x7 customer support b) Communication and Collaboration - Communicates (verbal and written) effectively with customers and Blue Yonder stakeholders, pro-actively guides team members to communicate and influence customer positively - Collaborates relentlessly, passionately and respectfully with various Blue Yonder teams and partners, provides guidance on collaboration challenges - Leads by example demonstrating professionalism, empathy and assertiveness in internal and external conversations. Understands cultural differences and diversity and help others live Blue Yonder values - Balances between Soft skills (process, people, values, teamwork, roles) and hard skills (technologies, frameworks, solutions, products) c) Competency development and demonstration - Technical: i. Demonstrates high technical expertise as required to support concerned solution, for e.g., - DBMS (ex: SQL, Oracle) for application support; writing, reviewing and improving queries, procedures etc. - Code debugging - Platform support engineering (ex: API and/or Mulesoft integration troubleshooting) - Troubleshooting Mobile application issues ii. Demonstrates high expertise in contemporary SaaS technical toolsets like AppDynamics, Splunk etc.: - to monitor solution health and investigate application issues. - to analyze trends and draw conclusions to reduce/eliminate recurring/high impacting issues - Product and Domain: i. Develops good knowledge of product features and functionalities ii. Possesses moderate knowledge of relevant industry domain and business processes of the customers iii. Demonstrates moderate capability to have interactions related to business process impact and work-arounds with customers during issue resolution iv. Understands SAAS consumption, adoption and business value KPIs related to respective solution - Solution Architecture: Possesses appropriate combination of one or more following skills, as required for concerned solution. i. Good understanding of solution architecture relevant for concerned solution, for e.g., - Multiple layers of solution architecture including Client-Server and database, Load Balancers, Middleware - Integration with external devices/systems, data flows - Identity and Access Management (ex: Native, OAUTH, SSO etc.) ii. Good skills on architecture framework, tools and technologies relevant for concerned solution, for e.g., - Webservers (ex: IIS, Tomcat) - Operating System framework and relevant scripting languages (ex: PowerShell, Batch scripting, vb scripting etc.) - Architecture framework (ex: ASP.Net, Java) - Tools to analyze server and application logs and dumps (ex: Wireshark, PERFMON, PerfView, Event viewer etc.) iii. Good understanding of Azure technologies, relevant for concerned solution like: - Native SAAS or containerized applications, Kubernetes - Azure deployment models (ex: serverless / PAAS, scaleset, ASR) - Azure automations and CI CD pipeline - GitHub, Jenkins iv. Strong capability in cloud operational activities as per the requirements of concerned solution, for e.g., - Deployment and troubleshooting issues related to deployment - Troubleshooting, fixing and preventing application availability issues - Building and implementing monitoring - Automations (Python, Cycle, RPA etc.) v. Strong capability in Application Performance Engineering skills as required for concerned solution, for e.g., - DB health analysis (statistics, fragmentation, query execution plan, indexes) - Executes prescribed KPI-based proactive performance review- - Behavioral: i. Exhibits service mindset by consistently displaying customer centricity and ownership ii. Seeks regular performance feedback and works on self-development opportunities to achieve a holistic personal and professional development iii. Pro-actively identifies learning opportunities and career path iv. displays growth mindset by taking initiatives, positively collaborating with stakeholders, continuously challenging the status-quo, helping team and department making progress towards strategic priorities. d) Value Addition and Continuous Improvement - Consistent Top Contributor to Knowledge Centered Support (KCS) by: i. Familiar/Licensed with KCS methodology. Create high quality articles independently and mentor others increase usage/creation ii. leveraging existing articles to provide faster resolution to solution issues iii. Coaching other team members - Executes on operational improvements (ex: automation, process changes etc.) i. Improves process to enable continuous improvement. ii. Leverage lean methodology or automation to improve operational efficiency iii. Implementing new methodologies to increase process efficiencies and ROI iv. Encourages and collaborates with the team to ideate and implement continuous improvement opportunities

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