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5.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
About Us At Bank of America, you are part of a company guided by a common purpose to improve financial lives through the power of connections. The core principle of Responsible Growth shapes how the company operates and delivers for clients, teammates, communities, and shareholders on a daily basis. A key element in driving Responsible Growth is creating a great workplace for teammates globally. Bank of America is committed to fostering a diverse and inclusive environment for all individuals. The company values hiring individuals with various backgrounds and experiences and provides competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes in collaboration and offers flexibility to employees. The company employs a multi-faceted approach to flexibility tailored to different roles within the organization. Working at Bank of America offers a rewarding career with opportunities for learning, growth, and making a meaningful impact. Join the team to make a difference! Global Business Services Global Business Services provides Technology and Operations capabilities to Bank of America's Lines of Business and Staff Support Functions through a globally integrated delivery model and resilient operations. Recognized for flawless execution, sound risk management, operational resiliency, excellence, and innovation, Global Business Services operates in India through BA Continuum India Private Limited (BACI), the operating company for India operations of Global Business Services. Process Overview DevEx APSE offers solutions in various areas such as Architecture & Standards, Lean Technology, Provisioning & Management, Shared Capabilities, and Collaboration & Innovation. Job Description As a Senior Support member on the DevOps Team, you will utilize your experience in supporting and integrating DevOps/Developer Productivity tools. The role involves maintaining partnerships to proactively support processes and tools, maximizing their value for application teams and business clients. You will research, test, and implement additional tools to enhance the DevOps Framework in support of application teams and the DevOps Service. Responsibilities The Systems Engineer is responsible for designing, implementing, and supporting Highly Available tools to ensure peak performance and integration across tools. You will collaborate with application development teams to optimize tool usage, work with internal sub-teams and technology partners for on-boarding applications into the DevOps Service offerings, and develop, architect, integrate, and support the system and components. Requirements - Education: PG, UG - Certifications: Any relevant certifications - Experience Range: 5-10 years Foundational Skills - Systems support and analysis - Administration or development of CI-CD tools - Experience with Enterprise Linux and MS Windows Server - WebSphere or Tomcat administration - Technical systems architecture & design - Production support experience - Exposure to application development methodologies - Effective communication skills - Flexibility to work shifts, weekends, and holidays Desired Skills - Java programming experience Work Timings - 7:30 AM to 4:30 PM or 11:30 AM to 8:30 PM Job Location - Chennai/Hyderabad/Mumbai/Gurugram/Gift,
Posted 3 weeks ago
5.0 - 10.0 years
0 Lacs
haryana
On-site
About Us Bank of America operates with the common purpose of improving financial lives through the power of connections. Responsible Growth guides the company's operations, ensuring delivery for clients, teammates, communities, and shareholders consistently. Creating a conducive work environment for global teammates is integral to driving Responsible Growth. Bank of America is committed to fostering a diverse and inclusive workplace, hiring individuals from various backgrounds and offering competitive benefits to support their overall well-being. Bank of America emphasizes collaboration and flexibility among its employees. The company values teamwork and provides a multifaceted approach to flexibility tailored to the diverse roles within the organization. Joining Bank of America offers a fulfilling career with learning opportunities, room for growth, and the potential to make a meaningful impact. Global Business Services Global Business Services is responsible for delivering Technology and Operations capabilities to Bank of America's Lines of Business and Staff Support Functions. Operating through a globally integrated delivery model, Global Business Services ensures flawless execution, sound risk management, operational resiliency, excellence, and innovation. In India, Bank of America's presence is marked by BA Continuum India Private Limited (BACI), the operating entity for India operations under Global Business Services. Process Overview - DevEx APSE DevEx APSE focuses on providing solutions in various areas: - Architecture & Standards: Emphasizing the reuse of common technology services - Lean Technology: Aligning development teams with modern practices for optimizing business value - Provisioning & Management: Utilizing automated, pre-configured utility components - Shared Capabilities: Providing ready-to-use solutions for common issues - Collaboration & Innovation: Encouraging free idea exchange through tools and organizational practices Job Description The Senior Support member on the DevOps Team will be responsible for supporting and integrating various DevOps/Developer Productivity tools in a highly integrated environment. The role involves maintaining partnerships and working relationships to enhance processes and tools continually, ensuring maximum value for application teams and business clients. Proactive research, testing, and implementation of new tools to support the overall DevOps Framework are key responsibilities. Responsibilities Systems Engineers are tasked with designing, implementing, and supporting a set of Highly Available tools for peak performance and seamless integration. They collaborate with application development teams to optimize tool/service usage efficiently. Additionally, Systems Engineers work on on-boarding application teams into DevOps Service offerings, developing, integrating, and supporting the system and components. Requirements - Education: Any PG, UG - Certifications: Any relevant certifications - Experience Range: 5-10 years Foundational Skills - Proficiency in systems support and analysis - Experience with administration or development of CI-CD tools like Bit Bucket, Artifactory, Jenkins, Ansible Tower, XLR, and Sonar - Familiarity with Enterprise Linux and MS Windows Server administration - Experience in WebSphere or Tomcat administration - Technical Systems architecture & design experience - Strong Production Support background with incident triage, root cause analysis, and Change/Problem Management expertise - Exposure to application development lifecycle methodologies - Effective communication and presentation skills across all organizational levels - Willingness to work flexible shifts, weekends, and holidays with compensatory offs Desired Skills - Proficiency in Java programming Work Timings - 7:30 AM to 4:30 PM or 11:30 AM to 8:30 PM Job Location - Chennai/Hyderabad/Mumbai/Gurugram/Gift,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a self-driven support engineer, you thrive in fast-paced environments and excel at adapting to changing priorities. Your experience in directly interfacing with customers via phone and email equips you to provide technical support through advanced troubleshooting, root cause analysis, and code fixes. Your knack for creative problem-solving extends to designing and creating tools that enhance both internal operations and customer experiences. Your expertise spans web services, databases, networking, and coding, making you a well-rounded lover of technology. In your role, you will act as a trusted advisor to customers across various engagements, offering technical development, product support, and business analysis. You will be the go-to subject matter expert for resolving broad and complex technical issues through first-call resolution via phone and email. Additionally, you will design, write, and enhance tools for internal and external users, while also training customers on best practices for platform usage. Your ability to leverage customer insights will empower other teams to better serve clients and improve the platform. You will contribute to team enhancement by identifying process and technical gaps, all while ensuring high customer satisfaction levels through surveys and feedback. The ideal candidate for this role will possess a B.S. degree in Computer Science or Engineering from a leading university and be comfortable with a 24/7 support role. Proficiency in web stack and web services applications, relational and no-SQL database concepts, as well as basic object-oriented programming and scripting knowledge are essential. Exceptional troubleshooting and analytical skills, along with effective verbal and written communication skills for technical and non-technical audiences, are key requirements. Nice-to-have skills include experience with Java, servlets, or J2EE framework support, Apache, nginx, or Tomcat administration, Oracle PL/SQL, building RESTful services in NodeJS, front-end technologies such as JavaScript, jQuery, CSS, and HTML, Docker containerization, virtualization, basic networking knowledge, and proficiency in Linux and command line environments. If you value autonomy, a flexible work environment, work-life balance, motivating conditions, and a supportive management team, this opportunity offers competitive remuneration, an environment conducive to learning new technologies daily, and the chance to work on cutting-edge solutions.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a support engineer at our company based in Gurugram, Haryana, you will be part of a dynamic team that values self-driven individuals who thrive in a fast-paced environment. Your primary responsibility will be to provide technical support to customers through advanced troubleshooting, root cause analysis, and code fixes via phone and email. Your role will also involve designing and creating tools to enhance both internal operations and customer experiences. In this position, you will act as a trusted advisor to customers, providing technical development support, product assistance, and business analysis. Your expertise in web services, databases, networking, and coding will enable you to address complex technical issues effectively. Furthermore, you will be responsible for training customers on platform usage best practices, contributing to team improvement by identifying process and technical gaps, and maintaining high levels of customer satisfaction. To qualify for this role, you should hold a B.S. Degree in Computer Science or Engineering from a reputable university. You should be comfortable with a 24/7 support role and possess proficiency in web services applications, relational and no-SQL database concepts, and object-oriented programming. Strong troubleshooting skills, excellent communication abilities, and a grasp of front-end technologies are essential for success in this position. Desirable skills include experience with Java, servlets, J2EE framework support, Apache, nginx, Tomcat administration, Oracle PL/SQL, NodeJS, Docker containerization, virtualization, Linux environments, and basic networking concepts. Join us if you value autonomy in your work, seek a flexible and supportive work environment, prioritize work-life balance, enjoy motivating conditions, appreciate a professional and achievement-oriented management team, and are eager to learn and work with the latest technologies. We offer competitive remuneration and an opportunity for continuous personal and professional growth.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a self-driven support engineer, you will thrive in a fast-paced environment and be adept at adapting to changing priorities. Your role will involve direct interaction with customers via phone and email, providing technical support through advanced troubleshooting, root cause analysis, and code fixes. You will excel in problem-solving and also take initiative in designing tools to enhance internal and customer experiences. Your expertise will span across web services, databases, networking, and coding. Your responsibilities will include acting as a trusted advisor to customers in various engagements, ranging from technical development to business analysis. You will serve as a subject matter expert for complex technical issues, providing first call resolution through phone and email. Designing, writing, and enhancing tools for internal and external users, training customers on best practices, and assisting other teams in better servicing clients will be key aspects of your role. You will contribute to team improvement by identifying process and technical gaps and maintaining a high level of customer satisfaction. To be successful in this role, you are required to hold a B.S. Degree in Computer Science or Engineering from a leading University. You should be comfortable with a 24*7*365 support role and possess proficiency in web stack, web services applications, relational and no-SQL database concepts, as well as basic understanding of object-oriented programming and scripting. Strong troubleshooting and analytical skills, exceptional verbal and written communication, and the ability to articulate problems and solutions to technical and non-technical audiences are essential. Nice to have skills include experience with Java, servlets, J2EE framework support, Apache, nginx, Tomcat administration, Oracle PL/SQL, building RESTful services in NodeJS, front-end technologies, Docker containerization, virtualization, basic networking knowledge, proficiency with Linux, and command line environments. If you value freedom in your work, a flexible and relaxed work environment, work-life balance, motivating working conditions, a supportive management team, competitive remuneration, and the opportunity to learn new things and work on the latest technologies, this role is for you.,
Posted 1 month ago
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