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AVP/ VP Hiring - from BPO - Travel Process iEnergizer

15.0 - 19.0 years

0 Lacs

delhi

On-site

You are invited to join IEnergizer Noida as an AVP/ VP Operations for the Domestic Travel Process. If you have a background in travel BPO, this opportunity is for you. Your main responsibilities will include managing the delivery of Travel accounts, ensuring contractual SLA management, and overseeing client management on a day-to-day basis. You will be expected to lead client and internal calls, deploy optimal workflows, and review Quality Control measures to ensure the desired delivery goals are met. With a team of over 500 FTs across multiple Travel accounts under your supervision, you will play a crucial role in monitoring performance metrics, trend analysis, and operational reviews. Your...

Posted 2 months ago

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