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Assistant Manager - Process Training WNS Global Services

2.0 - 6.0 years

0 Lacs

andhra pradesh

On-site

As a Training Specialist at WNS (Holdings) Limited, your role will involve training new hire batches on pre-process & Process, including domain knowledge, communication skills, soft skills, and travel induction. You will also be responsible for people management, which includes identifying Early Warning Signals (EWS), providing feedback, and creating a coaching environment. Your key accountabilities will include hiring candidates based on client and process requirements, ensuring training performance metrics are met, conducting detailed daily reviews of new hire training, reporting training data accurately and on time, creating training content based on Training Need Identification (TNI), ma...

Posted 2 months ago

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