Home
Jobs

272 Tna Jobs - Page 9

Filter
Filter Interviews
Min: 0 years
Max: 25 years
Min: ₹0
Max: ₹10000000
Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

10 - 20 years

15 - 18 Lacs

Bengaluru

Work from Office

Naukri logo

Role- Trainer Minimum 10 years in BPO- Customer Service domain for Retail /fashion /e-commerce domain is a must. Should have been a Sales coach / Sales Trainer for a min of 4 years. Location- Bangalore WFO| Australian Shifts CTC- Upto 18LPA

Posted 2 months ago

Apply

3 - 8 years

4 - 7 Lacs

Bengaluru, Gurgaon

Work from Office

Naukri logo

Must have Min 1yr Exp as Process Trainer from International Banking / Credit Cards/ Fraud/Laon process BPO. Must know Training Metrics - TNA/ TNI Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Posted 2 months ago

Apply

3 - 8 years

3 - 7 Lacs

Bengaluru, Kolkata

Work from Office

Naukri logo

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and kolkata.. Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Posted 2 months ago

Apply

3 - 8 years

3 - 8 Lacs

Bengaluru

Work from Office

Naukri logo

Must have Min 1yr Exp as Process Trainer from International Banking / Credit Cards/ Insurance Voice process BPO. Must know Training Metrics - TNA/ TNI Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Posted 2 months ago

Apply

3 - 8 years

4 - 9 Lacs

Kolkata

Work from Office

Naukri logo

Mega Job opening in Training Domain in the BPO industry for Process Trainer / Training Lead / Training Assistant Manager / Soft Skills Trainer / Training Manager Location: Kolkata Employment Type: Full-Time Industry: BPO / E-commerce Process: Domestic Work Days: 6 Job Description: We are seeking experienced and skilled professionals for multiple lateral training positions in Kolkata. The ideal candidates should have a strong background in training delivery, compliance, and governance, particularly within BPO or e-commerce processes. This is an excellent opportunity for individuals seeking career growth in a dynamic and fast-paced environment. Positions & Compensation: - Process Trainer: Up to 4.5 LPA - Training Lead: Up to 6 LPA - Training Assistant Manager: Up to 7 LPA - Soft Skills Trainer: Up to 7 LPA - Training Manager: Up to 10 LPA (experience in governance & compliance within e-commerce is mandatory) Key Responsibilities: - Design, develop, and deliver comprehensive training programs for new hires and existing employees. - Implement effective training modules, including process knowledge, soft skills, and compliance standards. - Evaluate and monitor training effectiveness through assessments and performance reviews. - Identify and address skill gaps to enhance overall team productivity and quality. - Collaborate with operations teams to ensure alignment with business objectives. - Ensure adherence to governance and compliance standards (for Training Manager role). - Maintain detailed training documentation and reports. Candidate Requirements: - Proven experience in BPO training roles with expertise in content delivery and performance coaching. - Strong communication, presentation, and interpersonal skills. - In-depth knowledge of training methodologies and process compliance. - Experience in governance and compliance within e-commerce processes (for Training Manager role). - Immediate joiners or candidates with a maximum 15-day notice period preferred. Compensation & Benefits: - Competitive salary packages based on experience and role. - Professional growth opportunities in a dynamic and collaborative work environment. - Exposure to leading e-commerce and BPO processes. Application Process: Qualified candidates are invited to share their CV via WhatsApp at 9696714723 (Homa). For ongoing job updates, follow our WhatsApp hiring channel: [https://lnkd.in/ewAPNNk9](https://lnkd.in/ewAPNNk9)

Posted 2 months ago

Apply

3 - 8 years

5 - 7 Lacs

Delhi NCR, Mumbai, Hyderabad

Work from Office

Naukri logo

Hiring Process Trainers for an Insurance Process Multiple Locations! We are looking for experienced Process Trainers with a strong background in telesales or the insurance process within the BPO industry. If you have a passion for training and meet the criteria below, apply now! Locations: Mumbai, Delhi, Hyderabad, Chennai, Ahmedabad Package: Up to 7 LPA Requirements: - Minimum 1 year of experience as a Process Trainer - Hardcore sales experience in telesales or insurance processes within the BPO industry - Excellent English communication skills - Maximum age limit: 35 years - Immediate joiners or candidates with a maximum 15-day notice period will be entertained - Only BPO industry experience will be considered; candidates from other industries will be rejected Roles and Responsibilities: - Deliver effective process training to new hires and existing employees - Develop and implement training modules to enhance sales and process knowledge - Monitor and evaluate training effectiveness through assessments and feedback - Ensure trainees meet performance benchmarks before deployment - Provide ongoing coaching and mentoring to improve productivity and quality - Collaborate with operations teams to identify training needs and address performance gaps - Maintain accurate training records and reports Interested? Apply now! Share your resume via WhatsApp at 9696714723 (Homa). Stay updated with job openings! Join our WhatsApp hiring channel: [https://lnkd.in/ewAPNNk9](https://lnkd.in/ewAPNNk9) #Hiring #ProcessTrainer #InsuranceJobs #BPOJobs #Telesales #CareerGrowth #TrainingJobs #ApplyNow

Posted 2 months ago

Apply

3 - 4 years

3 - 4 Lacs

Gurgaon

Work from Office

Naukri logo

Role and Key Responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands-on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business needs (where required) Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis. Key skills & knowledge: Ability to effectively communicate, both written and verbally Proficiency in Microsoft Office & Good Knowledge about computers Demonstrate strong probing and problem-solving skills Good people management skills, Analytical Skills / Quantitative skills Only from Internation BPO . Educational Qualification : Graduation

Posted 2 months ago

Apply

1 - 6 years

5 - 7 Lacs

Noida

Work from Office

Naukri logo

Role: Voice Coach Location: Noida 5 days working with rotational shift Both sides cabs Require a person with excellent communication skills Interested ones can contact me: Kanak khandelwal 8287348253

Posted 2 months ago

Apply

3 - 8 years

3 - 6 Lacs

Gurgaon

Work from Office

Naukri logo

Position: Process Trainer -BPO Virtual Interview Location: Gurugram Salary: Up to 6 LPA Total 3 years of exp in BPO and Minimum 2 years as Process Trainer in Banking process in BPO. Good comm. skills required. 6 days working-Rotational Day shift Required Candidate profile If interested, kindly share updated CV @7696495267 Email: hr.skyway603@gmail.com -Bhumika Gupta

Posted 2 months ago

Apply

3 - 8 years

3 - 6 Lacs

Bengaluru, Kolkata

Work from Office

Naukri logo

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and kolkata.. Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Posted 2 months ago

Apply

1 - 6 years

5 - 7 Lacs

Navi Mumbai

Work from Office

Naukri logo

Hello Everyone! Greetings from TaskUs! At TaskUs, we embrace inclusivity and create an environment where your career thrives and your voice truly matters. We have an exciting opportunity for you to be hashtag#RidiculouslyGood and make a real impact in our hashtag#PeopleFirstCulture! Role: Process Trainer Location: Airoili, Navi Mumbai Industry: BPO Experience: 1+ years in an International BPO (Graduation is mandatory) Shifts: Rotational shifts & week-offs (Work from office) Salary up to 6.5 lpa . Know someone perfect for this role? Tag them in the comments and let them know! Interested candidates can share their resumes at Mayuri.bakshi@taskus.com

Posted 2 months ago

Apply

10 - 12 years

8 - 10 Lacs

Gurgaon

Work from Office

Naukri logo

Roles and Responsibilities Manage costing, merchandising, and sampling processes for garments. Develop and maintain relationships with buyers, suppliers, and other stakeholders Negotiate price/ order closure, discount, delivery and working terms. Handle and communicate customers requirements clearly and accurately to vendors and ensure vendors understanding. Follow up on orders with vendors. Pre-production and production activities running as per Critical path Ability to collaborate with cross functional team (e.g. Production & Quality) on all alerts and critical path Timely approval from customer Data management /internal system updation Prepare courier samples, shipments to clients and vendors. Can manage the team of junior merchandisers. Work on other merchandising related activities. Consistently work with existing vendor base on new product offers. Manage client/vendor relationship inclusive of disputes and claim issues. Anticipate issues /delays and provide timely solution to customer. Qualification Graduate with degree / diploma in apparel, preferably a NIFTian 10-12 years of experience in merchandising of apparel products. Fluency in both written and spoken English also good at MS office Independently, responsible, detail-oriented, flexible, and good team player. Effective communication and interpersonal skill to interact with all levels, both external and internal. Good knowledge about the full cycle of order to execute. Costing analysis and product negotiation. Review callouts and suggest corrective action plan Job Requirement. Good team player

Posted 2 months ago

Apply

2 - 7 years

3 - 6 Lacs

Bengaluru

Work from Office

Naukri logo

Must have Min 1+yrs Exp as Quality Analyst/ Process Trainer from International Voice process BPO QA Must know QC Metrics/RCA. Process Trainer - TNA/TNI/Throughput Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Posted 2 months ago

Apply

5 - 8 years

7 - 10 Lacs

Mumbai

Work from Office

Naukri logo

Skill required: Talent Development- Instruction Design - Learning Delivery Instruction Designation: Learning Exp Design & Dev Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development- Instruction DesignDeliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals. What are we looking for? Perform training solutions production on all types of development projects oDevelop understanding about the subject matter through materials provided and individual research.oDevelop course outlines and storyboards for learning assets such as eLearning, instructor-led, videos etc. adhering to project specific standards and tools.oWrite or edit training content to support the overall learning goals and objectives.oReview your own deliverables for completeness, compliance with standards, functionality, and consistency with the design prior to sending to supervisor for review. ?This role should expect to garner minimal feedback/change requirements from their supervisor.oConduct peer reviews as required for compliance to standards, functionality etc.oContribute to best practice/lessons learned developed on the job.oSupport supervisor in onboarding and mentoring new team members, and other admin. tasks as required.oReview and revise content based on feedback from internal and client reviewers or stakeholders, resolve conflicting feedback.oCommunicate with subject matter experts and other stakeholders for inputs, feedback, walkthroughs on training deliverables.oGood understanding of Instructional Design principles?Ability to understand, build on and implement high-level designs?Proven experience in more than one instructional approach (web-based, instructor-led, or virtual instructor-led training)?Exposure to digital learning approaches (videos, micro learning, simulations, gamified learning) oStrong content writing skills oStrong communication skills (verbal and written) oAttention to detail to ensure qualityoAble to work with minimal supervision from the Lead/ManageroGood experience in using Microsoft Office tools (Word and PowerPoint)Preferred Hands-on experience of atleast one or similar authoring tools such as Articulate suite, Claroflow etc. Good understanding of learning methodologies such as Gagne, ADDIE, and adult learning theories Experience in designing training for global, corporate audience Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Posted 2 months ago

Apply

7 - 10 years

7 - 9 Lacs

Bengaluru

Work from Office

Naukri logo

1. LMS Management & Coordination Oversee the Learning Management System (LMS) and ensure smooth functionality. Coordinate with regional teams for timely issue resolution and system updates. 2. Training Content Development & SOP Management Develop training content and standard operating procedures (SOPs). Ensure all training materials are up to date and aligned with business needs. 3. Regional Training Implementation Work closely with regional trainers to implement training programs effectively. Monitor training delivery and ensure consistency across regions. 4. Training Effectiveness & Reporting Prepare and analyze monthly training dashboards. Evaluate the effectiveness of training programs and suggest improvements. 5. Management Trainee Program Oversee the end-to-end training journey of Management Trainees (MTs). Ensure structured learning and timely completion of their training milestones. 6. Collaboration with Regional Leadership Work closely with regional heads to identify training needs and implement relevant programs. Align training initiatives with business objectives. 7. Regional Trainer Performance Evaluation Conduct monthly performance and dormancy evaluations of regional trainers. Provide feedback and support for continuous improvement.

Posted 2 months ago

Apply

5 - 6 years

5 - 6 Lacs

Gurgaon

Work from Office

Naukri logo

J oB & Responsibility of Merchandiser 5-6 years of relevant experience in the garment Export House. Good understanding of Tna & its day to day monitoring . Excellent logical and analytical skills . Detail-oriented and highly organized Computer savvy and proficient with basic computer knowledge Ability to multi-task and maintain professionalism while working with various departments on competing priorities. Proactive, motivated and quick learner with high energy. Excellent verbal, written, and interpersonal communication skills in English . Bachelor's or Diploma in Fashion or Textile-related field required. Eye for value added & fast fashion products. Should be able to handle direct buyers / Buying houses . Only Female Candidate residing in Gurgaon need to apply .

Posted 2 months ago

Apply

2 - 7 years

5 - 10 Lacs

Ahmedabad

Work from Office

Naukri logo

Role & responsibilities OBJECTIVE Drive Training & Development for employees with the ultimate goal of creating a wow experience to the customers. JOB GUIDELINES Training: 1. Training Need Identification and Analysis; customization of Training Methodology 2. Preparation of Monthly Training Calendar 3. Coordinate and deliver Training (Internal) in supervisory development, soft-skills, technical and process driven for frontline associates and achieving training man days 4. Plan and deliver induction to new hires on bi-monthly basis 5. Plan and deliver new hires training program on bi-monthly basis 6. Plan and deliver existing employees training program 7. Plan and conduct OJT in SAP/ HBP HR: Coordinate with HR 1. To receive the list of new joiners eligible for induction and new hire training as per the training calendar 2. To submit the attendance of trainees undergoing induction and new hire training 3. To track three monthly assessments of trainees and carry out counselling whenever required 4. To help solve issues related to attendance, ID card, uniform etc Budget & MIS: Generate and maintain training related employee database Prepare and report fortnightly Training plan and MIS both for supervisor(s) and frontline associate(s) to the Training coordinator Record actual monthly training expenditure in training MIS Operations & customer service: Encourage and direct supervisors for collecting customer feedback forms Collect relevant issues during branch visit and coordinate with concerned in operations for solutions Liaison with the concerned in operations to deliver operations modules during New hire training Preferred candidate profile Qualification: B. Pharma / M.Pharma Experience: 2-7 years of experience in Retail / FMCG / Teaching profession in pharmacy degree colleges Skill Set The incumbent needs to have good conceptual understanding of pharmacy practice and soft-skills in relation to the pharmacy retail industry. Self motivated, excellent communication, presentation and interpersonal skills with a flair for customer service orientation, passion for delivering training, responsibility sharing and act as a facilitator to the trainees. Apply on below mail id hr_gujarat@apollopharmacy.org

Posted 2 months ago

Apply

3 - 8 years

3 - 6 Lacs

Delhi NCR, Lucknow, Noida

Work from Office

Naukri logo

Total 3 yrs from BPO out of this 1yr exp as a trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work from office-Lucknow only not for Delhi/NCR,.Apply those who can relocate in Lucknow

Posted 2 months ago

Apply

2 - 7 years

4 - 6 Lacs

Pune, Bengaluru

Work from Office

Naukri logo

Leading BPO in Bangalore & Pune Hiring for Process Trainer International Voice Process Require minimum 1years experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Posted 3 months ago

Apply

4 - 9 years

3 - 5 Lacs

Bengaluru

Work from Office

Naukri logo

Dear Job seekers We have an opening for Process Trainer for a Insurance Process. Interested folks can walk-down to our office. Interview date: - 19 March 2025 to 24 March 2025 Interview time: - 10.30am to 1pm Contact person: - Sridevi (9945764799) 1, Process Trainer: - - Role & Responsibilities: - - Should have experience in maintain training documents, providing TNI, TNA, monitoring chats/calls/feedback, - Should Track and monitor performance towards key metrics (CSAT, Escalations and NPS) Train the Trainer and Quality staff through TTT - Ensure successful execution of training needs. - Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. - Should send reports/MIS to the Operations team on the progress/pending status of activities. - Should participate in Internal & External Calibrations - Should conduct refresher trainings based on TNI Eligibility Criteria: - - Must have experience minimum 2yrs of an experience as a trainer with BPO / ITES Industry - Qualification: - Graduation/ Post Graduation - Language:- English+ Hindi - Work location: - Koramangala - Age limit: - Below 35yrs - Salary:- Upto 40K - Experience from BFSI domain will be preferred. Regards, Sridevi

Posted 3 months ago

Apply

5 - 10 years

7 - 9 Lacs

Chennai

Work from Office

Naukri logo

Role & responsibilities Designs training & test modules based on needs. Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations. Resolves issues pertaining to process knowledge with clients. Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production. Conducts interviews & coordinates with HR for recruiting trainers / trainees. Ensure 100% adherence on client driven SOP & BEST T&D compliance. Prepare Trainers through TTT/ Platform skills certification. Liaises with Central MIS / Admin dept / HR / Payroll for training resource availability. Coordinates with all stakeholders to ensure New Hire training process runs effectively. Prepare and attend all business / client reviews& work on the action plans to improve business performance. Understanding of root cause analysis & reasons to better performance Interacts with IT team for creation and deletion of Ids for new team members. Perks and benefits As per company norms Interested candidates please share your updated resume to my Mail Id kalaivaani.kalaivaani@teleperformancedibs.com

Posted 3 months ago

Apply

11 - 18 years

30 - 40 Lacs

Bengaluru

Work from Office

Naukri logo

About Angel one : Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We have a flat structure, with ample opportunity to showcase your talent and a growth path for you to the very top. We are aggressively hiring for various non-tech and tech roles across India. Join our team and experience the best of both worlds at Angel One! Check out our careers section! Why You'll Love Working at Angel One! Ranked Top 25 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years. Innovative Culture: Ideate, innovate, and create cutting-edge fintech solutions with AI and Machine Learning. Be part of something huge: Be at the Forefront of Fintech Innovation Bold Approach: We're not just growing a customer base; we're unlocking potential, aiming to touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working. Job Title: Senior Lead - Learning Business Partner - Product & Tech Location: Bengaluru What you will do: As Tech and Product Senior Lead - LBP, you will partner with Tech and product functions to provide suitable learning solutions which will drive organisational performance. You will build strong relationships with a complex range of stakeholders, collaborating to ensure best learning solutions are delivered. Responsible for partnering with the BU to identify key learning needs for the business and design Learning interventions that meets these needs Understand the goals of BU and context and translate it into learning implications Assist management to drive capability through skill gap analysis, identify competencies, design and delivery of learning initiatives including creating skill-based learning paths to ensure fit for purpose Track and report the launch and ongoing roll out Monitor, measure and evaluate learning impact (using Business metrics, feedback from leaders and employees, engagement surveys etc) taking action as necessary Support management with ongoing L&D operations Promote learning and talent development within the BU Who you are: Understanding of recent trends in technology adoption in app development Ability to build strong relationship with fellow HR business associates and stakeholders Excellent knowledge of the Learning and Development life cycle including need/performance gap analysis, scoping, research and analysis, design, development, launch, evaluation and feedback Ability to develop and integrate business strategy into the design and development of learning and talent strategy Familiarity with LMS operations like user management, creating learning paths etc, analysing user data etc Strong problem solving with a solid background working with synthesis of data, conducting analyses, interpreting results, and writing reports/presentations Managing large scale project roll out Excellent communication and collaboration skills 11+ years of experience in L&D solutions and operations Any graduation/post graduation, preferably with technology background Relevant L&D certification from reputed organization What's in it for You? Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team. We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.

Posted 3 months ago

Apply

4 - 6 years

6 - 8 Lacs

Bengaluru

Work from Office

Naukri logo

Accountability: - Collaborate with the training manager or department to design and develop training programs that align with the company's goals and objectives. - Identify training needs by conducting assessments and analysing performance gaps. - Create and update training materials, manuals, and resources. Training Delivery: - Conduct training sessions for employees or new hires, ensuring the effective transfer of knowledge and skills. - Use various training methods, such as classroom instruction, on-the-job training, e-learning, and workshops, to cater to different learning styles. - Make data-driven adjustments to training materials and methods to continuously improve training outcomes. Onboarding and Orientation: - Oversee the onboarding process for new employees, ensuring a smooth transition into the company and its culture. -Conduct orientation sessions and provide information on company policies, procedures, and expectations. - Ensuring that training sessions are well-prepared, engaging, and effectively convey makeup techniques & Selling skills with quality customer services. - Upholding high standards of professionalism, ethics, and hygiene in the store and counter environment. - Maintaining clear communication with Beauty Advisor, addressing questions, concerns, and providing guidance. - Keeping abreast of industry trends, new products, and technologies to provide accurate and up- to-date information during training. - Managing training schedules punctually and efficiently, respecting the time of store and peak hours. - Continuously enhancing personal skills and knowledge to remain a competent and informed makeup trainer. - Utilizing feedback from higher Managers to enhance the overall quality and effectiveness of the training program.

Posted 3 months ago

Apply

2 - 7 years

5 - 6 Lacs

Pune, Bengaluru

Work from Office

Naukri logo

Leading BPO in Pune and Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Posted 3 months ago

Apply

3 - 8 years

3 - 6 Lacs

Pune

Work from Office

Naukri logo

Must have Min 1yr Exp as Process Trainer from International process BPO. Must know Training Metrics - TNA/ TNI Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Posted 3 months ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies