790 Tna Jobs - Page 8

Hiring for Process Trainer Exp - 2 to 7Years Package - 6.5LPA Location - Gurgaon Kiranpreet kaur 7982741785 kpreetimaginators@gmail.com

Trainer/Process Trainer /Soft skills Trainer BPO Exp in International voice Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

LTFinance is looking for PROCESS & TRAINING MANAGER to join our dynamic team and embark on a rewarding career journey. Develops and implements process guidelines for branch and regional operations, identifies gaps through audits, and introduces corrective measures. Designs and delivers training modules for sales, operations, and service teams to improve compliance, customer handling, and productivity. Regularly reviews process adherence, prepares MIS reports, and works on continuous improvement initiatives. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all de...

Position: Trainer (BFSI Domain Domestic Voice process BPO/KPO) Collections Location: Navi Mumbai (Resident) Qualification: Graduate Mandatory Experiences - 2 years of experiences as Trainer on paper from BFSI sector (BPO/KPO) Salary (Depends upon the round of interview) Skill : Need excellent communication in English (Hindi & Marathi) Minimum 5+ years of Quality role experience at Banking or BFSI contact centre Strong experience in designing and delivering training programs, preferably in a banking or financial services environment. Excellent verbal and written communication skills to effectively convey information and engage trainees. Ability to present training materials clearly and engagi...

Roles and Responsibilities Develops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools. Utilizes communication skills to accurately understand the education needs and goals of others. Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning. Acts as a project lead and mentor to encourage the development of eLearning...

This Position reports to: Global IS Service Awareness & Comm Mngr Mission Statement: The CX Consumer Training Lead is responsible to create and make available consumer focused training and content with the objective of driving adoption of IS Services and establishing IS reputation as a consumer centric organization through provision of fit for purpose training and learning experiences leveraging internal and supplier training assets. You will be mainly accountable for: Defines and maintains Training strategy and planin unison with CX Success Lead and CX Operations Manager and CX Marcom Manager Develop and gain approval of training assets, together with the Adoption Leads, Product Leads, Cont...

Role & responsibilities FUNCTIONAL/ OPERATIONAL: Delivers process training reports and ensures class performance reports are up to date. Ensures effectiveness of training program through updated and calibrated hourly training outline Ensure product and policy updates are incorporated and covered during training Responsible for creation of facilitator guide and training manuals for trainings Responsible for creation of product knowledge checks for training Provides regular feedback to the batch on performance and ensures learning is not compromised Cascades all process updates to existing & new team members. Conducts refresher training to maintain training effectiveness on the floor. Establis...

Roles and Responsibilities * Design and deliver process training programs for new hires and existing employees to enhance their skills and knowledge. * Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and develop customized training solutions. * Develop and maintain training materials, including manuals, guides, and online courses. * Monitor the effectiveness of training programs through evaluation metrics such as throughput improvement. Desired Candidate Profile * Strong understanding of BPO/Call Centre operations and processes. * Proficiency in OJT (On-the-Job Training), TNI (Training Needs Identification), TNA (Training Needs Analysis), TTT (Training Delivery). * ...

Job Description Travel experience and experience of GDS is a Must To Conduct NHT for travel process To get the refreshers and floor briefings conducted as and when required To evaluate and provide feedback to the training manager on amendments to the training material Managing end to end NHT and OJT for the process Expert in coaching Excellent in communication Eye for detail Prepare Training reports Excel Qualifications Graduate/ Undergraduate

Role & responsibilities To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected benchmark, before they hit the floor. Responsible for conducting refreshers training program based on the training need analysis shared by the Quality team. Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Responsible for the certification of the new hire trainings at the respective center Responsible to increase training through put for the respective batch. Responsible for calibrating & shadowing of Trainees on a regular basis. Responsible for the training delive...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Job Description Process Trainer - Insurance Location Gurgaon - Sec 44 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of...

We are hiring for TOP MNC for Process Trainer Assistant Manager (International Banking Domain- Personal or Commercial) Location - Bangalore & Mumbai Note- Must have experience in international banking domain as trainer. Note- Must have people management experience on paper. Shift- US Shift. Please Note- Need to be flexible work from office all 5 Days. Qualification- Graduate and postgraduate. Notice Period- Immediate - 30 Days max Years of experience and salary: 9- 14 Years - 14LPA Fixed + Variables. Skills Required Must have experience in Personal or Commercial banking domain. TNA, TNI, TTT. OJT, IJT. Multifaceted role that does instructional design work and delivers training on a wide vari...

Should have process training experience on papers for at least 2 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Experience in Soft skill training can also be considered. Interested candidates can reach out to 7305044617 / pavatharanip1@hexaware.com Regards, Pavatharani

Job Title: Manager Learning & Development (Women Only) Location: Hyderabad (Work from Office) Work Mode: Full-Time | 5 Days a Week Work Hours: 9 AM 6 PM Reporting To: Global Head Employee Experience Relocation: Candidate must be willing to relocate to Hyderabad within the next month Salary : 24-27 LPA (incl. performance linked incentives) Key Responsibilities: Develop and execute a comprehensive Learning & Development (L&D) strategy aligned with the organizations current and future goals. Conduct Training Needs Analysis (TNA) and Training Need Identification (TNI) in close collaboration with business leaders. Design and recommend innovative learning interventions to strengthen organizational...

Job Description Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills. Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency. The Candidate will be responsible for delivering high quality voice and accent training to our employees. Required Candidate profile: Minimum 1 years of experience as a Trainer (Sales or Collection Process) in Call center. Candidate must proficient in Hindi (speak) and English language. Soft skill training working experience. Good interpers...

Job Description Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills. Designing and delivering engaging training program to improve employees Product & Process Knowledge. The Candidate will be responsible for delivering 100% throughput in every training batches. Good knowledge of Quality tools / KPIs Good experience in Call audits & call calibarations. Required Candidate profile: Minimum 1 year experience as a Trainer in Call center. the candidate handling any healthcare process as a trainer will be an added advantage Candidate must be proficient in ...

Roles and Responsibilities Manage training needs of employees through Training Needs Identification (TNI) process. Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and implement effective training programs to address identified needs. Monitor and evaluate the effectiveness of trained programs, making recommendations for improvement where necessary. Collaborate with stakeholders to ensure alignment between organizational goals and employee development initiatives. Desired Candidate Profile Overall 6 years of experience 2 Year as AM Training. Strong understanding of TNA, TNI, TTT, and Training Management principles. Excellent communication, prese...

Roles and Responsibilities Develops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools. Utilizes communication skills to accurately understand the education needs and goals of others. Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning. Acts as a project lead and mentor to encourage the development of eLearning...

Roles and Responsibilities Develops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools. Utilizes communication skills to accurately understand the education needs and goals of others. Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning. Acts as a project lead and mentor to encourage the development of eLearning...

Roles and Responsibilities Develops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools. Utilizes communication skills to accurately understand the education needs and goals of others. Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning. Acts as a project lead and mentor to encourage the development of eLearning...

We are looking for a highly skilled and experienced Learning & Development Executive to join our team at Marriott Executive Apartments. The ideal candidate will have 2-4 years of experience in the hospitality industry, with a strong background in learning and development. Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee skills and knowledge. Conduct training sessions and workshops to promote continuous learning and development. Collaborate with cross-functional teams to identify training needs and develop targeted programs. Design and deliver engaging and interactive learning materials and content. Evaluate the effectiveness of learning pro...

US market exposure is a must, Both knit & woven experience Well versed with MS Excel – vlookup, pivot etc Well versed with TNA and open costing Experience – minimum 10 + Years End to End PD to Production, Team Handling Required Candidate profile Good communication skills

Job Responsibilities • Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up • Training new employees in areas including sales training, product knowledge, customer communications and internal systems • Responsible for providing the product knowledge on Health Insurance to all new joiners. • Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers • Assist in delivery of on-going training programs • Evaluate training and report on trainees • ...

Job Title:Insurance Sales Trainer (BPO NHT/OJT) Company- GLOBIVA Location: Sector 18, Gurgaon (Haryana)Experience: Minimum 1-3 years in Sales Training (Insurance domain preferred)Working Days: 6 Days (Monday Saturday) About the Role: We are looking for an energetic and skilled Insurance Sales Trainer to deliver New Hire Training (NHT) and On-the-Job Training (OJT) for our insurance sales process. The trainer will be responsible for enhancing sales effectiveness, improving conversion ratios, and ensuring compliance in every interaction. Key Responsibilities: Conduct NHT sessions for new joiners on insurance products, sales process, and compliance. Deliver OJT coaching to drive sales performan...