272 Tna Jobs - Page 7

Sales Trainer - Job Document Job Title: Sales Trainer / Sales Training Manager Department: Learning & Development / Sales Enablement Location: Chennai Reporting To: Senior Manager Training / Head L&D Job Description: We are seeking an experienced and result-oriented Sales Trainer to build and enhance the capabilities of our sales teams. The role focuses on developing and delivering structured training programs that align with business goals and improve sales effectiveness. Roles & Responsibilities: Deliver structured training programs for new and existing sales team members. Conduct onboarding sessions covering product, process, compliance, and customer handling. Create engaging content: role-plays, case studies, and real-time scenarios. Provide on-field coaching and shadowing to improve conversion rates. Conduct regular refresher sessions to reinforce learning and introduce new techniques. Monitor training effectiveness using assessments, feedback, and performance metrics. Identify training needs through TNA in collaboration with Sales and HR teams. Ensure regional language delivery for better comprehension where applicable. Continuously update training content based on market trends and sales strategies. Preferred Candidate Profile: Total Experience: 5–7 years Relevant Experience: Minimum 3 years in Sales + 3 years in Sales Training Industry Preference: Housing Finance, NBFC, Banking, Financial Services, or Automobile Education: Graduate/Postgraduate in Business, Finance, or Marketing Languages: Fluency in English and Hindi is mandatory Key Skills: Strong communication and facilitation skills Excellent presentation and storytelling ability Coaching mindset and high emotional intelligence Ability to translate complex ideas into practical techniques Analytical approach to measure training ROI Key Performance Indicators (KPIs): Training coverage and attendance Improvement in sales KPIs post-training Onboarding ramp-up efficiency Training assessment and certification results Feedback from trainees and sales leadership Reduction in performance gaps across teams

Training Manager Nibav Lifts Pvt Ltd Location: Palavakkam, ECR, Chennai Positions: 3 Experience: Minimum 5+ years total (at least 3+ years in sales training ) Notice Period: Immediate to 15 Days Language Requirement: Hindi (Mandatory) Industry Preference: Insurance, Automobile, or Financial Services Job Summary Nibav Lifts Pvt Ltd is seeking an experienced Training Manager to design, implement, and manage sales training programs . This role focuses on improving the sales team’s performance through structured training initiatives aligned with industry best practices and business objectives . Key Responsibilities Develop and execute sales training programs that enhance sales skills, techniques, and product knowledge. Conduct training needs assessments and update content based on market trends and sales challenges. Deliver classroom, virtual, and hands-on training sessions, including real-time coaching for sales teams. Ensure all training materials are compliant with industry regulations and company policies. Define KPIs and metrics to evaluate training effectiveness and drive continuous improvement. Collaborate with sales leadership to align training initiatives with revenue and business goals. Lead and mentor a team of training professionals to foster a high-performance sales culture . Qualifications & Skills Education: Bachelor’s degree in Business, Sales, Marketing, Human Resources , or a related field. Certifications in Training & Development (CPLP, ATD) are a plus. Experience: Minimum 5+ years in training , with at least 3+ years specializing in sales training within the Insurance, Automobile, or Financial sector . Skills: Strong knowledge of sales methodologies, sales processes, and compliance standards . Proven ability to design and deliver high-impact sales training programs . Excellent presentation, communication, and coaching skills . Analytical mindset to measure training effectiveness and optimize strategies. Proficiency with training technologies and digital learning platforms . Application Details Interested candidates can apply by sending their resume to sriram.hari@nibavlifts.com or contact 8925997241 for more details.

Role & responsibilities Develop and design training content aligned with business needs. Drive training needs-based strategy for Talent Management (TM). Conduct assessments to measure training effectiveness. Provide L&D support for both Manufacturing and Sales functions . Utilize strong analytical skills for data-driven decision-making. Preferred candidate profile Education: MBA/PGDM from a Tier I B-School . Prior experience in L&D, Training, or Talent Development Strong exposure to manufacturing & sales environments. Excellent analytical and assessment skills . Perks and benefits Competitive Salary Among the best in the market Career Growth – Opportunity to work in a dynamic and strategic role Industry Exposure – Hands-on experience in Manufacturing & Sales Learning Opportunities – Work with top professionals & enhance skills Work Culture – Collaborative and growth-oriented environment

As a L&D specialist, you will play a critical role in designing, delivering, and implementing a comprehensive Talent Management framework. You will be responsible for identifying a talent pool, managing their development paths through Individual Development Plans (IDPs), and ensuring effective learning and development interventions. Additionally, you will take a hands-on approach to deliver training sessions that enhance employee capabilities and organizational performance, wherever required. Key Responsibilities: Training Needs Identification (TNI): Develop and implement TNI methodologies. Identify relevant learning and development interventions that align with the problem statements, organizational goals, and future leadership requirements in collaboration with the Functional Head. Training Plan Development & Execution: Based on the TNI, collaborate with the leadership team to create a comprehensive training plan, ensuring its execution. Identify, coordinate, and manage internal and external trainers for specific learning programs. Act as the key owner to ensure the timely start and completion of all scheduled training events. Need to execute or deliver training where ever required, in all other cases it will be executed by external trainers or other persons as defined. Trainer Identification & Content Management: A Relevant Trainer needs to be identified and get it approved from the superior. Ensure training content, including induction and onboarding materials, routine training, and specific Technical/soft skills Training are regularly reviewed and updated to meet organizational requirements. To co-ordinate and finalize the training content along with the external trainers, functional heads, and superiors. And to ensure that it is in line with the business requirements. Succession Planning: Design and implement a Talent Management framework that includes identifying high-potential employees within the organization. Develop individualized development plans (IDPs) to facilitate their career progression and prepare them for leadership roles. Training Process Tracking & Analyzing ROI: Oversee the tracking of the training process and ensure the accurate maintenance of training records and reports. Review learners' pre- and post-data to analyze the return on investment (ROI) of training programs. Create MIS as per the superior's requirement. Experience : 5 - 10 yr of experience in training delivery and design, talent management, or learning and development roles. Proven experience designing and implementing learning solutions, including talent management frameworks and succession planning initiatives. Experience in conducting training needs assessments (TNA/TNI) based on the Competency Assessment and developing customized training programs for different functions. Demonstrated ability to create a robust training plan and coordinate with trainers and department heads. Experience in delivering both classroom and virtual training sessions. Education: Bachelors / Masters degree in Human Resources, Organizational Development, Education, or a related field. Advanced certifications in training, talent management, or instructional design (e.g., CIPD, ATD, SHRM) are a plus. Salary Range: Yearly CTC is divided into two parts 1) Fixed CTC 2) Yearly Performance base incentive, which is given at the end of Financial Year. * Location: Surat Contact details Email - acsah.samuel@njgroup.in Mob - 9313922203

Job description Designation - Trainer/Sr Trainer. Language - Hindi /english, Tamil, telgu ,marathi & Bengali Location - Bangalore Kormangala Total requirements -4 Should know TNA, TNI, Throughput Worked in any sales process as a trainer Develop and maintain a comprehensive understanding of the organization's processes to effectively design and deliver training content. Conduct regular evaluations to measure the effectiveness of trained individuals and identify areas for improvement. Provide coaching and feedback to trainees to enhance their performance. Mandatory - Malayalam Language If interested kindly share resume on below mail id HR Manager (Pinky Yadav) - pinkyy@eosglobe.com Role: Teaching & Training - OtherIndustry Type: BPM / BPODepartment: Teaching & TrainingEmployment Type: Full Time, PermanentRole Category: Teaching & Training - Other

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent Development process You will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for? •Training Needs Analysis (TNA) •Microsoft Office Suite •Banking, Financial Services •Written and verbal communication •Ability to establish strong client relationship •Collaboration and interpersonal skills •Strong analytical skills •Ability to perform under pressure Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Please note that this role may require you to work in rotational shifts

Hiring for an Assistant Manager in Training BPO experience is a must International Process Exp BFSI domain Location- Malad, Mumbai Budget- 9 LPA Required Candidate profile Excellent communication BPO experience good experience as a Process trainer/ AM trainer

Hiring for a Trainer / Assistant manager training TRAVEL PROCESS EXPERIENCE MUST Trainer- Vendor Governance (Travel exp mandate) AM Trainer- Contact Center Excellent Communication Skills 5 to 7 years of experience as a trainer Location- Gurgaon Required Candidate profile Familiarity with contact center technologies and customer relationship management (CRM) systems

Hiring Assistant Process Manager-Training for a leading BPO-Navi Mumbai. Candidate must be Process Trainer on Paper Experience-Minimum 3 years on Paper as Process Trainer. Candidate must have experience in International BPO Interested Can revert back Required Candidate profile Candidate must have experience in International Voice/Blended process. Should ready to work in US Process. Must have effective Communication skill.

Hiring for a trainer BPO experience mandatory Overall Exp 3 Yrs 1 Yr Trainer Exp mandate in BPO (E-Commerce) Location -Kolkata Budget- 4.5 LPA (depends on current package) Excellent communications Required Candidate profile good experience in training

Hiring for Manager in Training /Assistant Manager BFSI Mandatory BPO experience mandatory On paper AM"s can apply for manager On paper Leads or trainers with good experience can apply for AM Location: Mumbai, Malad Budget: Manager- 12 LPA, AM- 8 LPA

Hiring for Communications trainer BPO experience mandatory Excellent Communication skills On paper Trainers with good communications can apply Location- Vadodara, Bhubaneshwar, Gurgaon Budget- Hike on current CTC 2-6 years Training experience

Job Details You will be responsible for delivery of designed training programs that will enhance the knowledge, skills, and performance of our employees. Also, to help us build a culture of learning and development within our organization. As a Trainer, you will have the opportunity to make a significant impact on our employees' growth and development. Role Expectations Induction - Virtual / Physical Refreshers Branch Visits for specific training requirement Working on employees who are on PIP RO Activation - minimum 1 disbursement in 90 days Monthly dashboards Behavioural Skills Strong knowledge of training techniques and adult learning principles. Excellent presentation and communication skills. Ability to adapt to different learning styles and deliver training in various formats. Knowledge 4+ years of experience in training and development Focus Areas Trainings Deliver training sessions in a variety of formats, such as Induction (both virtual / physical), refreshers, classroom training, online training, and one-on-one coaching. Ensuring 100% coverage of the targeted staff for all the trainings. Travelling Visting Branches for training delivery as per the business requirement. Conduct training needs analysis to identify gaps in employees' skills and knowledge. RO Activation Ensuring that minimum 1 disbursement is done by the trained ROs withing 90 days of joining. Data Management Keeping track records of all the trainings done, employees covered and share the same with the management as & when required.

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Role & responsibilities Work Experience Total 8 years previous experience in Training function and Minimum 1 year as an AM Training or related position Language & Communication Should have good communication skills in English Should have managed a group of Trainers Preferred Competencies To motivate, develop and mentor team members in a dynamically changing environment Managed group of communication coaches Ability to plan training & refresher communication Ability to quickly channelize the existing resources, if need be, into any of the internal segments, basis the surge in the volume Must be able to coach & mentor the team on a regular basis Must be ready to pick up & drive towards the smooth closure of escalated engagements Must be able to draft & execute Achievement driven Incentive/Additional Incentive plans for the team Ability to drive the Training & Quality teams, by providing inputs - to eventually improve the floor's performance Ability to prepare & present SLA/KPI & other Metric driven Dashboards/Reports for Internal & External reviews Should be able to lead Governance/Escalations calls with the Client Should possess experience into international Chat/Voice process, preferable Telco experience Excellent Communication skills Key Deliverables (KRA/Measure): Experience with technologies and best practices for instructional manuals and teaching platforms Good interpersonal skills and communication with all levels of management Able to multitask, prioritize, and manage the team Leadership, team building, and management skills Review Content for various trainings Good command over spoken and written English Candidate should be ready to work in a 24*7 environment Persuasive Speaking Skills- Able to understand customers’ needs and to add value to clients Highly energetic and self-motivated- Able to keep himself with a positive attitude despite customer’s objections

Hey Jobseekers, Greetings from Shining stars ITPL We are looking for a dynamic and experienced Soft-Skill Trainer to join our team for an E-commerce process in Bangalore. The ideal candidate will have a strong background in the BPO industry and a proven track record of delivering soft-skill training in a customer service environment. This role requires the trainer to manage training across two sites in Bangalore (Shivajinagar and Kudlugate) and travel as per the business needs. Job Title: Soft-Skill Trainer E-commerce Process Location: Bangalore (Shivajinagar & Kudlugate) CTC: Up to 6.5 LPA (Depending on last CTC) Job Description: Conduct Soft Skill training sessions for new and existing employees across both Bangalore sites (Shivajinagar and Kudlugate). Develop, implement, and monitor training materials to improve customer service, communication, and interpersonal skills. Provide hands-on coaching and feedback to employees to help them improve their performance. Ensure that training is aligned with the business objectives, company culture, and the specific requirements of the e-commerce process. Maintain records of training progress, performance, and outcomes. Work closely with the team leaders and HR to assess the training needs and performance gaps. Travel between the two Bangalore sites as required for training sessions and other responsibilities. Required Qualifications and Skills: Minimum of 3 years of overall experience in the BPO industry. At least 1 year of experience as a Soft Skill Trainer within a customer service or domestic BPO environment. Experience in e-commerce accounts is a significant advantage. Graduate from a UGC recognized university. TTT (Train the Trainer) certification is mandatory. Strong communication skills in both English and Hindi. Willingness to travel between sites as per the requirements. We are also hiring for the Process trainer for the Kudlu gate location for the E-commerce and technical process. You can go through the job description below - 1. Job Title: Process Trainer E-commerce Process Location: Bangalore, Kudlugate No. of Open Positions: 5 CTC: Up to 5.5 LPA (Depending on last CTC) Requirements: Minimum 3 years of experience in the BPO industry. At least 1 year of experience as a Process Trainer in the customer service/domestic BPO industry. E-commerce experience is a plus. Strong knowledge of TNA/TNI and various learning methodologies. Fluent in English and Hindi, with excellent presentation skills. Graduate from a UGC recognized university. 2. Job Title: Process Trainer BPO Technical Support (Laptop/Computer) Location: Bangalore, Shivajinagar No. of Open Positions: 1 CTC: Up to 5.5 LPA (Depending on last CTC) Requirements: Minimum 3 years of experience in the BPO industry. At least 1 year as a Process Trainer in a BPO Technical Support process. Strong technical knowledge of laptops/computers (SMPS, RAM, ROM, troubleshooting, OS installation). Fluent in English and Hindi, with excellent presentation skills. Graduate from a UGC recognized university. How to apply - To get your interview aligned or know more about the profiles you can connect with me on the number mentioned below. Zainab - 8881378915 Pooja - 9580746603

Global Schools Group (GSG) is a chain of premier international schools, with 64 campuses, spread across 11 countries with over 45000+ students and 5000+ faculty. Founded in 2002, GIIS offers a comprehensive range of International and Indian curricula for students from Kindergarten to Grade 12. These include the International Baccalaureate Diploma Programme (IBDP), Cambridge IGCSE, the Central Board of Secondary Education (CBSE) and the Global Montessori plus programme. It is due to the high standards of governance and established academic criteria that GSG has gained global recognition for excellence in education and has bagged over 550+ National and International awards since its inception. GSGs mission is to nurture young minds into global leaders and innovators through its proprietary 9 GEMS methodology, a holistic approach to teaching that balances academics with sports, performing arts, entrepreneurship and character development. For more details, please visit - https://globalschools.com/ Role/ Designation: Sr. Training Executive/Dy. Manager This position is responsible for the delivery and administration of a range of training and development activities to meet the needs of internal employees across all our entities globally. Location: NOIDA - Sec 62 Working days: Onsite 5.5 days Job Responsibilities Engage with the key stakeholders to conduct skills analysis, training needs analysis, and prioritize training. Be instrumental in building a pilot function and lay down a foundation in terms of processes and deliveries Analyse the TNI requirements and do a TNA for all global entities with the team of experts Plan & Design the Training calendar globally based on the TNI GEOwise Identify and on board suitable resources to conduct the training programs including Internal SME's and External Experts Organise and facilitate regular trainings based on the Calendar with a 5% deviation Take regular initiatives to increase Training hours - Coordinate with HRBPs, EAs, Principals & Functional heads to ensure seamless and continuous professional development of all employees Should be able to create content based on the inputs shared by the stakeholders. Should be able to deliver trainings based on the inputs shared by the key stakeholders. Ensure that the content and context of all materials remain current and relevant for business needs. Conduct training programs for various audience groups, as and when required. Design and deliver training programs that address training needs on an ongoing basis. Execute rollout of training interventions including timelines, target audience, and location. Arrange training logistics (with support of Operations Support) and drive delivery of training. Able to identify problems and significantly improve, change or adapt existing methods and techniques Regular follow ups and collaboration with the global campuses to conduct L&D activities.

Minimum 1 year EXP as a Quality Analyst & total 3 years Exp in BPO. Experience into E-commerce account will be added advantage. 6 days working (1 day rotational off) Graduate should be fluent in English & Hindi communications. Connect on 7697428237 Required Candidate profile Knowledge of TNA / TNI / BQ management / Quartile management / Call Quality Analysis / should have good Presentation skills,excel and report preparing. Candidate should have good Presentation skills.

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and kolkata.. Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Should have process training experience on papers for at least 2 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Should be able to converse in either Kannada. Interested candidates can reach out to Pavatharanip1@hexaware.com, 7305044617. Regards, Pavatharani

Hello Folks, Greetings From ShiningStars ITPL Job Summary: We are seeking highly motivated and experienced Tech Support / E-commerce (KAM) Process Trainers to join the training team. The ideal candidate will be responsible for designing, developing, and delivering comprehensive training programs for technical support / e-commerce sales teams . You will play a crucial role in ensuring our agents are equipped with the knowledge and skills necessary to provide exceptional customer service and achieve performance targets. Candidates should be fluent in English and Hindi communications. Immediate joiner preferred or maximum 15 days' notice period can consider. CTC (Subject to experience and last drawn): Technical Support Trainer - Max. 7 LPA Key Account Management Trainer - Max. 6 LPA Experience: Minimum 3 years of overall experience in BPO Industry. Key Account Management Trainer - Minimum 1 year of experience as a Trainer handling e-commerce sales (Key Account Management) business. Technical Support Trainer - Minimum 1 year as a Trainer in BPO Technical support Process. Roles and Responsibilities Design and deliver process training programs for technical support / e-commerce (KAM) teams. Develop training materials, including presentations, manuals, and online modules. Conduct classroom-based training sessions as well as virtual training through webinars or video conferencing. Collaborate with subject matter experts to create engaging and effective learning experiences. Monitor trainee progress and provide feedback to improve performance. Feel free to connect over call or share your updated resume on WhatsApp to get your interview aligned @ 9569433682 - Indrajeet For more job updates, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change. #jobs #employment #vacancy #bpo #lateralopenings #bangalore #hiring #bengaluru #bpm #jobalert #freejobs

Hiring for Training Team Leader//Assistant Manager Training//Supervisor Traiinng Domestic Voice Process Leading BPO in Ranchi Require minimum 1 year experience as Team leader Training in BPO in Voice process Must have handled team of process Trainers CTC UPTO 6.5LPA Shifts 24*7 Role and key responsibilities: Manage New Hire training end to end. Bridge gaps in product, process, language, comprehension and cultural aspects of all Lobs Work closely with Ops and Quality team design action plans to plug areas of opportunity Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA(Performance level agreement) Responsible for managing retention during training Drive C-Sat & E-sat initiatives to add value to the Process and customer Should be able to contribute to process improvements and innovation in the training function Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc) Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Urgent Openings in Bangalore Leading BPO Supervisor Communication Trainer International Voice Process Require Excellent Communication Skills CTC UPTO 8.5LPA Shifts 24*7 Require minimum 3+ years Experience as Communication Trainer on paper Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 • Build and sustain professional and communication skills for the accounts VA trainers • Post TTT certification deliver at least 1 batch every half-year during Process Training • Identify Learning needs of agents/ any other learners/ business as a learning consultant • Design training curriculum using the principles of Instructional Design • Work closely with the Floor Support and Voice & Accent teams to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. • Observe and evaluate trainee performance during real time training sessions • Conduct 1:1, TEP and RTR activities for all communication ad soft skills trainers once every month • Track and maintain batchwise attendance and certification records for audit purposes. • Conceptualize, plan and execute training and skilling initiatives for the floor colleagues • Initiate and participate in the projects of the team and the department • Create refresher and huddle content every month and track floor penetration every week based on the TNA/TNI based on audit results (Quality and VA) from the previous month • Should be willing to work in 24/7 shifts (Day and Night Shifts - Rotational) • Offer Root Cause Analysis for the Bottom Quartile category and create content for the said group. Ensure the training is closed for the target audience every month • When not involved in batches (during hiring freeze) must dedicate time in bolstering and reengineering content for the floor • Maintain key MIS related to all the above activities Eligibility: • Undergo and clear TTT- inhouse certification program • Graduate/Postgraduate • Relevant experience of 3+years Desired Skills: • Ability to clearly articulate to the management -various initiatives and reports • Good analytical skills • High level of proficiency in Power Point and Excel • Planning and Organizing Skills • Excellent verbal and written communication skills. • Should be willing to work in shifts along with the team in customer business time. • Overall, should be a good team player with willingness to learn and drive to achieve • Adequate understanding of training procedures, methods, and techniques • Experience in delivering training (ILT and Virtual) • Reporting skills To create presentations and data interpretation Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for? Training Needs Analysis (TNA) Microsoft Office Suite Learning Content Analysis HR Analytics Payroll Process Design Ability to perform under pressure Ability to meet deadlines Collaboration and interpersonal skills Written and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for? Training Needs Analysis (TNA) Microsoft Office Suite Learning Content Analysis HR Analytics Payroll Process Design Ability to perform under pressure Ability to meet deadlines Collaboration and interpersonal skills Written and verbal communication EDM, WFDA, Payroll, Comp, LOA, Support Centre and Benefits Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts