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3.0 - 8.0 years

2 - 4 Lacs

Bhubaneswar, Kolkata, Mohali

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Total 3 yr from BPO Out of this 2 yr trainer on the paper TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO-Bhubaneswar only not for ,kolkata or Jamhedpur .Apply those who can relocate in Bhubaneswar Required Candidate profile WFO-Bhubaneswar only not for Jamhedpur, Indore,Kolkata,silliguri,Mohali Apply those who can relocate in Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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1.0 - 5.0 years

2 - 4 Lacs

Nagpur

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Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA US Health Care exp Will ADD Advantage . HR Deeksha 7697428237 Required Candidate profile Must have 1-2 years of experience as a trainer Candidate must be proficient in English language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition

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1.0 - 3.0 years

5 - 7 Lacs

Goregaon, Mumbai (All Areas)

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We are Hiring for Banking Process Trainer Minimum 1 year on paper Trainer Experience Need Excellent communication skills Experienced in handling TNA, TNI, OJT, TTT belong form BFSI, US Banking, UK banking, cards and disputes domain International banking experience can be considered Open for rotational shift 5 days working / 2 off Job location: Malad interested candidates can share Ur cv @ shamina.sayyed@teleperformancedibs.com

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8.0 - 13.0 years

12 - 14 Lacs

Chennai

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Job Title: Manager Process Training (US Banking ) Location: Chennai Department: Training & Development Reports To: Senior Director About the Role: We are seeking a highly capable Manager Process Training to lead training initiatives for multiple BFSI (Banking, Financial Services, and Insurance) accounts within a call center environment. This role demands strong expertise in US Banking , Crypto services , and Call Center Training Operations . The individual will manage a team of Assistant Managers and Trainers , ensuring best-in-class learning outcomes, operational readiness, compliance, and performance excellence across all aligned client accounts. Domain Expertise Required: US Retail Banking : Checking, Savings, Mortgages, Personal Loans, Credit Cards, Online & Mobile Banking. Crypto and Digital Assets : Crypto wallets, Trading platforms, Blockchain basics, Crypto security, and customer support processes. Financial Compliance : Expertise in KYC, AML regulations, crypto guidelines, and US banking compliance laws Insurance & Financial Products : Understanding of US life, auto, property insurance, and investment products. Call Center Operations : Managing large-scale BFSI support programs in voice, chat, and email environments. Key Roles and Responsibilities: Team Leadership & Management Lead and manage a team of Assistant Managers and Trainers across multiple BFSI client accounts. Drive the hiring, onboarding, training, and continuous development of Trainers and Assistant Managers. Create individual development plans (IDPs) to upskill Trainers in areas such as BFSI knowledge, facilitation skills, digital learning methodologies, and crypto training delivery. Ensure all training resources are staffed appropriately to meet ramp-up needs, cross-skill requirements, and client-specific demands. Training Program Management Design, review, and execute customized training programs for BFSI processes (both Banking and Crypto), regulatory compliance, customer service excellence, sales, and risk/fraud prevention. Standardize and continuously improve New Hire Training (NHT), Cross-Skilling, Upskilling, and Refreshers across all accounts. Oversee training deployment schedules, batch management, and certification processes to ensure 100% training coverage. Introduce innovative learning approaches like e-learning, gamification, microlearning, blockchain simulations, and virtual labs. Stakeholder Engagement Act as the primary training POC for internal and client stakeholders across assigned accounts. Conduct regular business reviews (QBRs, MBRs) on training performance, improvements, and initiatives. Collaborate closely with Operations, Quality, Compliance, WFM (Workforce Management), and Client teams to align training with operational KPIs and account growth strategies. Performance Management Drive training efficiency through key metrics like Training Throughput, Training Effectiveness (Kirkpatrick Model), Post-Training Performance (PTR), and Certification Pass Rates. Analyze TNI (Training Needs Identification) and RCA (Root Cause Analysis) to propose performance improvement plans. Implement continuous monitoring of Trainer quality and facilitation skills, providing coaching and developmental feedback. Compliance and Documentation Ensure adherence to compliance standards for both traditional BFSI operations and Crypto KYC/AML training requirements . Maintain thorough training documentation, batch records, attendance, evaluations, and audit-readiness reports. Lead training audits (internal and external) and manage compliance gaps if any. Strategic Initiatives Support expansion initiatives like new client transitions, account expansions, and mergers by building scalable training models. Implement digital transformation in training processes using LMS, AI-driven learning paths, and blockchain education modules. Advocate a continuous learning culture promoting certifications in Banking, Crypto, and Financial Compliance. Key Skills and Competencies: Strong experience managing BFSI training teams in a large call center environment. Expertise in US Banking, Financial Compliance, Cryptocurrency basics, and Call Center Operations. People management skills: Mentoring, Performance Coaching, Conflict Resolution, and Employee Engagement. Strong communication, stakeholder management, and client interaction capabilities. Analytical and problem-solving orientation with data-driven decision-making skills. Hands-on experience with LMS platforms, Digital Learning, and Reporting tools. Educational Qualifications: Bachelors or Masters Degree in Business Administration, Finance, Banking, or related fields. Preferred: Certifications in Banking, Crypto (e.g., Certified Cryptocurrency Expert, Blockchain Council), Learning & Development (e.g., CPTM, ATD Certification). Experience Required: 68years of experience in Banking/Financial Services/Call Center Training. Minimum 3 years leading a BFSI Training function with experience managing AMs/Trainers directly. Proven success in managing large new hire batches, account expansions, and complex BFSI client training portfolios Candidate with relevant experience kindly share your updated resume to my mail ID kalaivaani.kalaivaani@teleperformancedibs.com

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4.0 - 9.0 years

7 - 9 Lacs

Mysuru, Bengaluru

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Req Exp- Min 4 Years in giving Trainings - Microsoft, Azure, Servicenow, Office365, ServiceDesk Any Gradudate WFO | 5 Day's working|US Shifts CTC - 8.5 to 9 LPA Accomdation will be provided FOR 7 Day's Notice Period - Upto 30 Days Contact 8529474615

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4.0 - 6.0 years

2 - 4 Lacs

Kolkata

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We are looking for a highly motivated and experienced Assistant Manager - Training to join our team at Vijaya Diagnostic Centre. The ideal candidate will have a strong background in healthcare and training, with excellent leadership and communication skills. Roles and Responsibility Develop and implement comprehensive training programs for employees. Conduct needs assessments to identify skill gaps and create targeted training solutions. Collaborate with cross-functional teams to align training objectives with business goals. Design and deliver engaging and interactive training sessions. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and outcomes. Job Requirements Minimum 2 years of experience in training or a related field. Strong knowledge of adult learning principles and instructional design methodologies. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Experience with training software and technologies is an asset.

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1.0 - 4.0 years

3 - 6 Lacs

Hyderabad

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Deliver training to NHs & exiting staff members following training manuals, training plan & standards and publish relevant reports. Successfully delivery client / Internal targets set on certification standards Gauge post training performance of agents trained during the OJT period & take learnings back to the subsequent batches Lead all BAU interventions such as TNI / TNA, refreshers, Knowledge assessments, design short content To evaluate and make necessary amendments to the training material on periodic basis Complete indulgence on Reporting / MI for all training relevant chores Interact with clients & share lob / SME intelligence for process betterment Actively participate & present training performance on Daily/Weekly/Monthly internal & client reviews SOP & Content creation Qualifications Graduate

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5.0 - 12.0 years

7 - 14 Lacs

Bengaluru

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Job Summary: The Regional Training Manager will be responsible to manage end to end training and development related initiatives and assist employees in the performance of their job duties. Conduct regular product, process and NISM certification trainings for Axis Securities Employees and Axis Bank Team as per requirement. Position

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2.0 - 7.0 years

3 - 6 Lacs

Gurugram

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Create and Execute Learning Strategies and Programs & Training. Evaluate Individual and Organizational Development Needs. Implement Various Learning Methods Companywide (e.g., Coaching, Job-shadowing, online Training, Etc.) Design and Deliver E-learning Courses, Workshops, and other Training Assess the Success of Development Plans and Help Employees Make the Most Of learning Opportunities Help Managers Develop Their Team Members Through Career Pathing Track Budgets and Negotiate Contracts Hire and Oversee Training and L&d Specialists Organize Meetings with Management Before Preparing Course Materials to Ensure A detailed Understanding of Training Subjects and Processes Continually Research Methods and Techniques in Workplace Training and Remain Up To date On Developments Within the Industry and Competitors Collect Information from Senior Management and other Departments Regarding How well Employees Retain the Information and Use the Concepts Learned During The training Courses Administer Tests After the Completion of Training Courses to Determine The effectiveness of Training Strategies Create Printed and Instructional Materials to Be Distributed During Training Actively Seek Current Training Methods and Best Practices to Facilitate Training employees Conduct Regular Meetings with Senior Management to Identify Subjects Be Addressed or Areas in Need of Additional Instruction Create Internal Marketing Materials to Be Distributed Throughout the Company To announce Training Programs and Details Experience 2 - 7 Years Industry Education Teaching Training Counselling Academic Qualification Other Bachelor Degree Key Skills Sales Product Trainer Product Training Sales Training

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3.0 - 8.0 years

3 - 7 Lacs

Pune, Mumbai (All Areas)

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Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

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5.0 - 10.0 years

6 - 12 Lacs

Bengaluru

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Role: Specialist - Sales Trainer (Mandate : strong experience into Sales cycle and trainer) Experience: 5-10 Years Location: Bangalore About MarketStar In everything we do, we believe in creating growth for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and cant wait to discuss how we can help you find growth! Job Description We are seeking a dynamic Specialist Sales Trainer to develop, deliver, and continuously improve sales training programs that span the entire sales funnelfrom prospecting and lead qualification to negotiation, closing, and post-sale customer success. The ideal candidate brings both strategic insight and tactical experience to build a high-performing sales force aligned with our revenue goals. Key Responsibilities Training Design & Delivery: Design and deliver end-to-end sales training programs for SDRs, AEs, and Account Managers. Tailor content for each stage of the funnel: lead gen, discovery, demo, negotiation, closing, and renewal. Create role-specific learning paths (e.g., for BDRs vs. closers). Onboarding & Ramp-up: Develop structured onboarding for new hires to accelerate time-to-productivity. Establish ramp-up KPIs and milestones. Ongoing Development: Run regular skill-boosting workshops (e.g., objection handling, demo techniques, multi-threading accounts). Provide coaching and feedback through call shadowing and role-plays. Sales Tools & Process Training: Train teams on CRM (e.g., Salesforce, HubSpot), outreach tools (e.g., Salesloft, Outreach), and lead scoring systems. Align training with current GTM motion and playbooks. Collaboration: Partner with Sales, Marketing, RevOps, and Product teams to ensure alignment of messaging and buyer journey. Incorporate feedback from sales leadership into training iterations. Measurement & Impact: Track and report on training effectiveness using KPIs (conversion rates, win rates, time to close, quota attainment). Continuously optimize programs based on performance data. Required Qualifications 36 years of experience in sales, with 2+ years in a training or enablement role. Strong knowledge of full funnel sales methodologies (e.g., MEDDIC, SPIN, Challenger). Experience in B2B/B2C environments with long and/or complex sales cycles. Exceptional presentation, facilitation, and coaching skills. Proficiency in sales tech stack: CRM, LMS, sales enablement tools. Data-driven mindset with ability to assess training ROI. Preferred Qualifications Sales coaching certification (e.g., Sandler, Miller Heiman). Experience with LMS platforms and content authoring tools. Background in SaaS, Fintech, or similar industries. Familiarity with adult learning principles and instructional design. Whats in it for you? Constant learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to comprehensive health insurance, generous leave policy, COVID support, vaccination drives, well-being sessions, real-time grievance redressal, and work flexibility. Fast-track growth for high-potential individuals. Opportunities to work with the worlds leading brands. Over 60% homegrown leaders. Customized training for personal and professional development. We are an equal opportunity employer and believe a diverse workforce is central to our success. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. Disclaimer MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately.

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3.0 - 8.0 years

3 - 7 Lacs

Pune, Mumbai (All Areas)

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Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

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1.0 - 4.0 years

2 - 3 Lacs

Kolkata

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Woodrock Infotech _ Kolkata _ Hiring for Process Trainer * Job Responsibilities - Ensure successful execution of training needs Measure program training effectiveness Conduct Monthly Business Reviews, Quarterly Business Reviews & Weekly Business Reviews to track performance. Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Participate in Internal & External Calibrations Manage Knowledge Check for New Hires & Production Staff Should be aware about terminologies like TNI, TNA, BQM, Throughput etc. Knowledge, Skills and abilities - Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Open to Work in 24X7, 6 days working Rotational Desired Candidate Profile - Education 12 pass is mandatory Min 1 years experience as a Trainer (Mandate) Strong understanding of and experience in product training in domestic / International BPO domain Looking for immediate joiners Interested candidates contact Kathakali@ 9836272131 or share CV to kathakali.rahman@woodrockgroup.in Role & responsibilities

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3.0 - 8.0 years

4 - 8 Lacs

Hyderabad

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Trainer/Process Trainer BPO for technical support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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3.0 - 8.0 years

5 - 10 Lacs

Mumbai, Mumbai (All Areas)

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Trainer/Process Trainer BPO for Mutual Funds process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER MUST NISM Certified If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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2.0 - 4.0 years

1 - 5 Lacs

Gurugram

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Hiring for process trainer Skills- Process Trainer, Training, Product Trainer Min- 4 Years of Experience Salary- Upto 6.5 LPA Location- Gurgaon NP- Immediate joining Contact- Aparupa (9311697179) Aparupa.imaginators.com

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1.0 - 4.0 years

3 - 7 Lacs

Bengaluru

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Apply Now Job Title Supervisor, Communications Training Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Key Responsibilities Build and sustain professional and communication skills for the accounts VA trainers Post TTT certification deliver at least 1 batch every half-year during Process Training Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the Floor Support and Voice & Accent teams to use materials (e g recorded calls) from businesses in training and to customize training according to the Project/process Observe and evaluate trainee performance during real time training sessions Conduct 1:1, TEP and RTR activities for all communication ad soft skills trainers once every month Track and maintain batchwise attendance and certification records for audit purposes Conceptualize, plan and execute training and skilling initiatives for the floor colleagues Initiate and participate in the projects of the team and the department Create refresher and huddle content every month and track floor penetration every week based on the TNA/TNI based on audit results (Quality and VA) from the previous month Should be willing to work in 24/7 shifts (Day and Night Shifts Rotational) Offer Root Cause Analysis for the Bottom Quartile category and create content for the said group Ensure the training is closed for the target audience every month When not involved in batches (during hiring freeze) must dedicate time in bolstering and reengineering content for the floor Maintain key MIS related to all the above activities Desired Skills Ability to clearly articulate to the management -various initiatives and reports Good analytical skills High level of proficiency in Power Point and Excel Planning and Organizing Skills Excellent verbal and written communication skills Should be willing to work in shifts along with the team in customer business time Overall, should be a good team player with willingness to learn and drive to achieve Adequate understanding of training procedures, methods, and techniques Experience in delivering training (ILT and Virtual) Reporting skills To create presentations and data interpretation Publishing presentations/ for weekly, monthly and quarterly reviews Graduate/Postgraduate Relevant experience of 1-2 years Disclaimer 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ?recruitment, ?processingor any other kind of fees in exchange for offer letters from Concentrix Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities ' Location: IND Bangalore Karle Infra Pvt Ltd, IT/ITES SEZ, 4th Floor, HUB-4 Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

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1.0 - 6.0 years

1 - 5 Lacs

Pune

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Job Title : Customer Experience Trainer Company Overview : IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing the customer experience through cutting-edge technology, highly skilled professionals, and data-driven insights. At IGT, we prioritize innovation, collaboration, and continuous growth, ensuring that our clients receive top-notch services that drive business success. Job Responsibilities : Provide feedback and coaching on presentation skills to enhance overall performance. Serve as the liaison between quality and operations from a training and development perspective. Demonstrate a strong aptitude for delivering exceptional customer experience. Utilize strong analytical skills and attention to detail to monitor performance metrics. Familiarity with call monitoring, TNI (Training Needs Identification), and implementation of improvements. Work closely with new hires to enhance their communication skills and ensure consistent performance. Lead refresher training sessions based on TNI findings and conduct calibration sessions. Develop and execute strategies to improve CSAT metrics through engaging contests and refresher initiatives. Regularly monitor calls and agent performance to ensure quality standards are met. Conduct assessments to identify areas of improvement and implement action plans accordingly. Perform training needs analysis, prepare action plans, and report on progress and improvements. Requirements : Bachelor's Degree (Any Field). Excellent verbal and written communication skills. Ability to work in a 24/7 environment (6-day work week). How to Apply : Interested candidates can send their resumes to: swapnil.gupta@igtsolutions.com Contact : 7042379178 Equal Opportunity Employer : IGT Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

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2.0 - 5.0 years

2 - 6 Lacs

Noida, Hyderabad, Chennai

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Roles and Responsibilities Develops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools. Utilizes communication skills to accurately understand the education needs and goals of others. Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning. Acts as a project lead and mentor to encourage the development of eLearning skills other associates. Manages time, resources, and priorities to meet quality standards, project timelines, and learning outcomes. Utilizes communication, technical and reporting skills to implement and track online materials using a learning management system and related websites technologies. Provides support for existing educational materials, courses, websites, and systems as directed. Perform physical preparation of eLearning training including production and maintenance of course materials and evaluations inside the R1 digital platform, the learning management system, and other platforms. Understands workflow, policies and procedures related to end user role and work with Subject Matter Experts to ensure the most current information is being conveyed. Qualifications Graduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MBA, MCA B.Tech Freshers') Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook Location - Hyderabad,Chennai,Noida,Gurugram

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2.0 - 5.0 years

2 - 6 Lacs

Noida

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Roles and ResponsibilitiesDevelops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools.Utilizes communication skills to accurately understand the education needs and goals of others.Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning.Acts as a project lead and mentor to encourage the development of eLearning skills other associates.Manages time, resources, and priorities to meet quality standards, project timelines, and learning outcomes.Utilizes communication, technical and reporting skills to implement and track online materials using a learning management system and related websites technologies.Provides support for existing educational materials, courses, websites, and systems as directed.Perform physical preparation of eLearning training including production and maintenance of course materials and evaluations inside the R1 digital platform, the learning management system, and other platforms.Understands workflow, policies and procedures related to end user role and work with Subject Matter Experts to ensure the most current information is being conveyed.QualificationsGraduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MBA, MCA B.Tech Freshers') Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook

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2.0 - 5.0 years

2 - 6 Lacs

Hyderabad

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Roles and ResponsibilitiesDevelops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools.Utilizes communication skills to accurately understand the education needs and goals of others.Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning.Acts as a project lead and mentor to encourage the development of eLearning skills other associates.Manages time, resources, and priorities to meet quality standards, project timelines, and learning outcomes.Utilizes communication, technical and reporting skills to implement and track online materials using a learning management system and related websites technologies.Provides support for existing educational materials, courses, websites, and systems as directed.Perform physical preparation of eLearning training including production and maintenance of course materials and evaluations inside the R1 digital platform, the learning management system, and other platforms.Understands workflow, policies and procedures related to end user role and work with Subject Matter Experts to ensure the most current information is being conveyed.QualificationsGraduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MBA, MCA B.Tech Freshers') Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook

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2.0 - 5.0 years

2 - 6 Lacs

Gurugram

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Roles and ResponsibilitiesDevelops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools.Utilizes communication skills to accurately understand the education needs and goals of others.Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning.Acts as a project lead and mentor to encourage the development of eLearning skills other associates.Manages time, resources, and priorities to meet quality standards, project timelines, and learning outcomes.Utilizes communication, technical and reporting skills to implement and track online materials using a learning management system and related websites technologies.Provides support for existing educational materials, courses, websites, and systems as directed.Perform physical preparation of eLearning training including production and maintenance of course materials and evaluations inside the R1 digital platform, the learning management system, and other platforms.Understands workflow, policies and procedures related to end user role and work with Subject Matter Experts to ensure the most current information is being conveyed.QualificationsGraduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MBA, MCA B.Tech Freshers') Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook

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3.0 - 8.0 years

3 - 7 Lacs

Pune

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Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

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2.0 - 5.0 years

1 - 4 Lacs

Navi Mumbai

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Role & responsibilities: Ability to identify challenges, develop solutions, and make informed decisions. Experience. Experience in insurance sales or a related field is preferred. Experience in training or coaching sales teams, especially in a BPO setting. Willingness to adapt to changing BPO requirements and industry trends Ability to work effectively in a fast-paced and dynamic environment Comprehensive understanding of life insurance products, industry regulations, and sales practices. Education: Undergraduate is ok

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3.0 - 7.0 years

5 - 6 Lacs

Hubli, Chennai, Bengaluru

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Roles and Responsibilities Design and deliver training programs for sales teams, focusing on behavioral training, process training, and TNA (Training Needs Analysis). Develop customized learning solutions to address specific business needs and improve employee performance. Collaborate with subject matter experts to create engaging and interactive training content. Conduct regular evaluations to measure the effectiveness of training programs and identify areas for improvement. Desired Candidate Profile 3-8 years of experience in Learning & Development or Sales Training role. MBA/PGDM degree from a reputed institution. Excellent communication, presentation, and interpersonal skills. Required Language Proficiency- Kannada, Tamil,

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