790 Tna Jobs - Page 6

Job Summary: The Sales Training Manager is responsible for leading a team of trainers and ensuring the continuous development of sales personnel through effective training strategies, content creation, performance tracking, and stakeholder collaboration. This role will play a pivotal part in building and nurturing. Key Responsibilities: Manage and lead a team of sales trainers. Mentor, guide, and motivate the training team to ensure consistent performance. Create and maintain a positive and collaborative work environment. Design and implement monthly training calendars. Coordinate training schedules with sales leadership and operational heads. Develop sales training materials, modules, and p...

We are looking for a skilled Asst. Training Manager to join our team, with 4-8 years of experience in the hospitality industry. Roles and Responsibility Develop and implement comprehensive training programs for employees. Conduct regular training sessions to enhance employee skills and knowledge. Collaborate with department heads to identify training needs and develop targeted programs. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and participant feedback. Foster a positive and inclusive learning environment that promotes employee growth and development. Job Requirements Proven experience in training a...

Roles and Responsibilities Design and deliver training programs for new hires, focusing on product knowledge, soft skills, and process orientation. Develop and maintain training materials, including presentations, manuals, and online resources. Conduct regular performance evaluations to identify areas of improvement for employees' skill development. Collaborate with team members to resolve issues related to product quality, customer satisfaction, or employee performance. Provide coaching sessions to improve communication skills among team members. Desired Candidate Profile 1-6 years of experience in BPO industry with expertise in KPI analysis (KPI), OJT (On-the-job training), TNA (Training N...

Job Title: Learning & Development (L&D) Manager Location: Pune Industry: Real Estate Experience: 10+ years Week - 6 Days (Sat off) Role Overview The Learning & Development Manager will be responsible for conceptualizing, implementing, and managing all learning and capability development initiatives across the organization. The role involves partnering closely with business leaders to identify learning needs, design impactful programs, and drive a strong learning culture that supports performance, productivity, and employee engagement. Key Responsibilities 1. Learning Strategy & Governance Develop and implement a comprehensive L&D strategy aligned with the companys business objectives and peo...

Greeting from Teleperformance...!! We are looking for a Collection Trainer to train our customer support group (Collection/inbound/outbound on the following, Call handling process Soft skills Communication skills Query resolution The desired candidate should possess the following (but not limited to) Should have an in depth knowledge of call handling process. Proficiency in Soft skills training Audit customer calls and give feedback to customer support group and concerned stakeholders Documenting training progress and reporting to concerned stakeholders Should have classroom training experience including running orientation programs for new joiners in customer support group Should have knowl...

We are looking for a skilled Assistant Training Manager to join our team, with 4-8 years of experience in the hospitality industry. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct regular assessments and evaluations to measure training effectiveness. Collaborate with department heads to identify training needs and develop targeted programs. Design and deliver engaging training sessions using various methods and materials. Provide coaching and mentoring to junior staff members to i...

We are looking for a highly motivated and enthusiastic individual to join our team as an OJT - HR in the hospitality industry. This role is open to freshers with no prior experience required. Roles and Responsibility Assist in managing recruitment processes, including scheduling interviews and maintaining candidate records. Coordinate training programs for new hires, ensuring seamless onboarding into the organization. Develop and implement effective employee engagement strategies to boost morale and productivity. Collaborate with the HR team to design and implement HR policies and procedures aligned with organizational goals. Provide administrative support to the HR department, including dat...

About the Job We are changing the way people think about customer service, and we need your help! Were seeking a Trainer to deliver training modules and run classes for our team members. Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. Were looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development. As Training Facilitator, You Will Provide training to new and existing employees Develop and deliver training plans and curriculum to classes of up to 25 people Develop and utilize a variety of creative teaching techniques D...

So what does a Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what its like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will lead to...

So what does a Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what its like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will lead to...

Job Description: Sales Trainer Position: Sales Trainer Location: Bangalore Work Schedule: Work from office, Flexible Shifts, 6 Days Working Job Summary: We are seeking a dynamic and experienced Sales Trainer to join our team. The ideal candidate will play a key role in enhancing the performance and productivity of our sales team by delivering effective training programs, with a strong focus on On-the-Job Training (OJT) and sales performance monitoring. The candidate should be flexible with working shifts and possess exceptional interpersonal and communication skills. Key Responsibilities: 1. Training Delivery: Develop comprehensive sales training programs, including product knowledge, sellin...

Hello Folks, Are you the one we are looking for? Inviting applications for the role of TRAINING MANAGER .We are looking for TRAINING MANAGER FOR ONE OF OUR CLIENT INTO CUSTOMER SERVICE. Graduates with relevant experience in any BPO with a sound knowledge of end to end domain. JOB LOCATION - GURGAON **PLEASE APPLY ONLY IF YOU HOLD MIN. 2 YEARS EXPERIENCE AS A TRAINING MANAGER IN ANY BPO MOREOVER SHOULD BE FLUENT IN ENGLISH N HINDI BOTH THE LANGUAGES ** "Immediate Joiners"" Responsibilities: •Training Program Development and Delivery Employee & Team Development Operational Support (OJT , TNA , TNI , TTT , Throughput , Training Dashboard , Team handling , Client management etc ) Leadership and ...

Hi Job Seekers, We are hiring for a Multinational BPO at Bangalore location! We are seeking a skilled and enthusiastic Process Trainer to join our team. The role involves training new hires and existing employees on process knowledge, product updates, and standard operating procedures. CTC- up to 4.5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for Process trainer CTC- up to 7 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for AM CTC- up to 4.5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for QA CTC- up to 9.5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) for Manager OPs Note- We need multilingual candidates like English + ...

Senior Training Manager - Trust & Safety Business - Hyderabad Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and curren...

Role & responsibilities The Learning & Development Manager is responsible for designing, implementing, and overseeing learning programs that enhance employee skills, performance, productivity, and career development. This role ensures that learning initiatives align with organizational goals, foster a culture of continuous improvement, and support talent management strategies. The incumbent will be responsible for end to end project management. Job Role and Responsibilities : Strategy & Planning Develop and implement the organizations learning and development strategy aligned with business objectives. Conduct training needs analysis (TNA) across departments to identify skill gaps. Partner wi...

Company: Globiva Location: Gurgaon (Work from Office) Working Days: 6 Days Job Title: Training Manager BPO Experience: 7-12 Years (Training + Team Handling) Key Responsibilities: Manage and lead a team of trainers, Lead Trainers and AM Training across multiple BPO processes (Voice/Non-Voice Sales & Customer Service). Design, develop, and deliver training programs covering process, product, and soft skills. Conduct Training Need Identification (TNI) and Training Need Analysis (TNA) to improve performance and productivity. Monitor and evaluate training effectiveness, ensuring agents are production-ready. Collaborate closely with Operations and Quality teams to enhance performance metrics. Driv...

Company: Globiva Location: Gurgaon Job Summary Globiva is hiring a Sales Process Trainer with a minimum of 1 year of BPO training experience. The trainer will be responsible for NHT, OJT, refresher sessions, PKT, and continuous sales capability building, ensuring high throughput and strong training efficacy. Key Responsibilities Conduct New Hire Training (NHT) on sales process, product knowledge, objection handling, compliance, and systems. Drive smooth transition of trainees from NHT to OJT (nesting phase) ensuring readiness for production. Deliver Refresher Training to improve sales conversion, upselling, cross-selling, and compliance adherence. Conduct Pre-Knowledge Tests (PKT), assessmen...

Dear Aspirants, Sagility is hiring for Process Trainer's.... Candidates should have experience from International Voice process training. Eligibility criteria: • Education: Any Graduate • Experience: 3+ Years • Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks • Excellent facilitation, coaching (both in the virtual and F2F environment) • Should have good exposure on MS Excel, word and PowerPoint • Should have excellent English communication skills and facility skills Should be flexible to work in the shifts. Roles & Responsibilities: • Collaborate with the Claims Administration management team to identify training needs a...

We are looking for a proactive and driven Assistant Manager Learning & Development to design, plan, and deliver impactful L&D initiatives across the organization. This role will focus on building learning programs, driving performance and competency development, and enabling a culture of continuous improvement. The ideal candidate will bring strong facilitation, stakeholder management, and program design expertise. Key Responsibilities Design, plan, and execute L&D interventions aligned with unit and organizational needs. Conduct Training Needs Analysis (TNA) and roll out tailored learning solutions. Facilitate classroom sessions and VILT for employees across levels. Co-create learning progr...

Job Title: Training Analyst Location: Noida Package: up to 12 LPA Key Responsibilities Design and deliver targeted training programmes, workshops, and coaching sessions for WCOB (Wholesale Client Onboarding) KYC teams. Conduct training needs analysis to identify knowledge and skill gaps within client onboarding processes. Monitor the effectiveness of training, providing recommendations for improvement and standardization. Stay up to date with industry trends, regulatory changes, and best practices in KYC and client onboarding. Partner with stakeholders across WCOB, Compliance, and Risk functions to align training with business needs. Ensure training content meets governance and compliance re...

Job Description Job Title/Role - Beat Trainer DTH Job Position- Assistant Manager Employment Type- Permanent Job (Full Time) Education- Graduate (Preferable BE. B. Tech) Experience - 1-2 + years Company Profile - www.upgrad.com The incumbent will be responsible for Beat Training for the respective areas. Ideal Candidate Profile (Essential Attributes) 1-2+ years of work experience in Training Graduate / minimum 2 years Diploma after 12th pass. Prior DTH training experience (Preferable) Sales/Retail/DTH training (telecom) experience required Need to open for Travel in local area (Customer Premise & Modern Trade Stores) Need to open for outstation travel Need to have Classroom/Online/Field Trai...

- Design and deliver training programs for international processes - Focusing on TNI, TTT , TNA , OJT - Develop curriculum materials and assessments to measure trainee performance Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943 Required Candidate profile - Min 1 year experience on papers as Process Trainer in International Process. - Excellent communication skills in English. Call or Whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943.

Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Should have hands on experience with 7QC tools and should be part of feedback and coaching. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience...

About the Role We are looking for a highly motivated individual with exceptional communication, presentation, and data-handling skills who is eager to build a career in Learning & Development (L&D). This is an excellent opportunity for a fresher or early-career professional to be groomed into a well-rounded L&D specialist through hands-on experience, mentoring, and structured training programs. Key Responsibilities Assist in designing, planning, and executing training programs for employees. Coordinate with trainers, managers, and other stakeholders to ensure smooth delivery of learning initiatives. Prepare engaging training materials, presentations, and reports. Track and analyze training e...

Key Responsibilities Assist in designing, planning, and executing training programs for employees. Coordinate with trainers, managers, and other stakeholders to ensure smooth delivery of learning initiatives. Prepare engaging training materials, presentations, and reports. Track and analyze training effectiveness using data and feedback tools. Maintain accurate training records and reports in the Learning Management System (LMS) or other HRMS tools. Support the L&D team in researching new training methods, technologies, and trends. Qualifications & Skills Education: Bachelors degree in any discipline (preferred: HR, Psychology, Business, or related field). Experience: 47 years (internship or...