354 Tna Jobs - Page 5

Leading BPO in GURGAON Hiring for Sr Process Trainer//AM Training International Voice Process(Mandatory) Banking Process Require minimum 2years+ experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 11LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Must have Min 1+yrs exp as a Process Trainer from Banking Process. Mutual Fund Product Training exp required NISM Certified Trainers are preferred. 6 Days Working Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Process Trainer Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs Skills- Process Training, Product Trainer, International Voice Process, TTT, OJT, TNI, TNA etc Required Candidate profile Contact Aparupa (9311697179) aparupa.imaginators@gmail.com

About the Role: We are seeking a strategic Learning and development Consultant to join our learning consulting team. This role is ideal for experienced L&D professionals who are ready to transition into a more strategic, solution-oriented position. It offers a unique opportunity for senior trainers or facilitators to evolve into future L&D leaders by driving business impact through innovative and practical learning strategies. Key Responsibilities: Learning Consulting & Problem Solving Act as a strategic advisor to business units by diagnosing performance challenges and proposing high-quality and practical learning solutions. This should be done using a structured problem-solving approach from conducting Training Needs Identification (TNI) to measuring Return on Investment (ROI) Strategic Training Needs Analysis (TNA) Conduct in-depth assessments to identify skill gaps, root causes, and opportunities for impactful learning interventions Solution Architecture Design scalable, business-aligned learning strategies grounded in adult learning principles and modern instructional design frameworks Learning Modality Advisory Recommend optimal learning formats (digital, blended, experiential) tailored to user needs and business goals Stakeholder Engagement Collaborate with cross-functional teams, subject matter experts (SMEs), and leadership to co-create effective learning roadmaps Measurement & ROI Define success metrics, evaluate learning effectiveness, and drive continuous improvement Process Optimization Enhance L&D processes for greater agility, efficiency, and impact Thought Leadership Stay updated on L&D trends and contribute innovative ideas to shape the organizations AI first learning strategy Senior Associate (L&D Consultant) Learning and Development

Position Summary Oversees a team of Learning Services Specialists (LSS/Trainers) for small to medium-sized programs to ensure tasks/responsibilities are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS International India. Designs and implements career development plans for the LSSes. Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data and analysis. Roles and Responsibilities Manages the day-to-day operations of the Learning Services Team by setting weekly goals and specific tasks, subsequently monitoring the LSSes performance against these established goals and objectives. Allocates resources to achieve delivery of given tasks. Coordinates with other Learning Services Supervisors (LS Supervisor) in the reservation and allocation of training resources. Works with the Learning Services Coordinator in procuring and managing training supplies and funds for new hire classes. Oversees generation of reports drafted on training matters before forwarding to the requisitioning party. Manages proper collation of data provided by various parties that contribute to the overall output of the LS Team. Creates recommendations, as required, to address account-specific issues and/or concerns. Ensures that reports are accurately processed, delivered, and documented following the company policies. Assists Learning Services Manager in conceptualizing, developing, implementing and measuring training interventions that address program and team member opportunities. Designs and implements training plans to guarantee excellent performance of the company as directed by the Leadership team. Coordinates with other departments for requirements and other support as necessary. Builds a robust reporting packet of relevant training analytics that the LSM and other program stakeholders can use to drive business decisions. Maintains reporting library to afford for ease of access to Learning Services Manager and program stakeholders. Assists Learning Services Manager in preparing business review presentations. Oversees the execution of training deliverables such as recurrent training completion. Supervises the implementation of training projects. Applies training best practices as identified by the Learning Services Manager. Assists the Learning Services Manager in certifying the product knowledge of Learning Services Specialists. Observes and evaluates training classes. Attends call listening and calibration sessions to maintain level of knowledge about the accounts in his/her jurisdiction. Remains informed and current in instruction practices. Helps Learning Services Manager in keeping the training curriculum up to date. Coaches, mentors, conducts one-on-one discussions and manages the performance of LS team members regarding work ethics, productivity, KPIs and career growth. Devises development plans, performance interventions, and career paths and prepares them to handle increased responsibilities. Keeps abreast of departmental morale as derived from discussions with LS staff. Maintains an atmosphere of open communication by scheduling regular group discussions with team members to elicit information on needs, requests, and issues currently faced. Coordinates and assists in resolving concerns faced by LS team members. Prepares the payroll files based on his/her direct reports attendance. Ensures the timely submission of payroll files to Compensation & Benefits for the on-time and accurate crediting of salaries. Conducts interviews with applicants for LS staff positions. Assesses applicants based on skills, work attitudes, and behaviors required to ensure that the LS team comprises competent and efficient team members. Provides feedback to HR-Talent Acquisition on the outcomes of applicant interviews. Eligibility Bachelor's degree in any field. Minimum 1.5 year as Team Leader Training (on papers) and currently handling team of trainers Proficiency with Google Tools / MS Office applications (i.e. MS Word, Excel, PowerPoint, Google sheets etc.) Excellent verbal and written communication and active listening skills Willing to work in evening / night International BPO experience Mandatory

Process Trainer|| International BPO Experience: Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate) 1 Yr of PT With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 7 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Hi, Greetings from IGT Solutions We have and Immediate Opening for Team Lead- Training profile Interested candidates can share their updated resumes on swapnil.gupta@igtsolutions.com- 7042379178 Role Summary We are looking for an energetic Team Lead for BPO Training to design, implement, and manage comprehensive training programs for new and existing Business Process Outsourcing (BPO) operation. The ideal candidate is required to have a strong background in BPO operations, training, and process improvement with a focus on developing the skills of agents and other staff to meet performance goals. What you would be doing ? Training Delivery & Content Management : Overseeing new hire training, upskilling, cross-training, and refresher courses. Additionally, managing content creation for various processes (GF/PG). Trainer Leadership & Development : Leading and mentoring a team of trainers, coaches, and team leads to ensure effective delivery of training. Providing feedback and conducting performance evaluations for trainers. Trainer Grooming & Endorsement : Ensuring trainers are well-prepared and endorsed for delivery on both platform and technical skills. Training Needs Analysis (TNI/TNA) : Collaborating with trainers to design training plans that improve agent performance both in the classroom and live environments. Certification & Client Management : Securing client or internal certifications for training manuals and content, and seeking client feedback to ensure alignment. Project Management : Identifying projects that will improve key training outcomes such as throughput, attrition, and performance. Team Performance Management : Reviewing team performance regularly, providing feedback, and coaching lower-performing trainers or team members to improve. Audit Compliance : Ensuring that training programs meet both internal and external audit requirements and performance standards. Root Cause Analysis & Improvement : Conducting FMEA (Failure Modes and Effects Analysis) to identify training roadblocks and implementing corrective action plans. Stakeholder & Client Management : Maintaining strong relationships with internal and external stakeholders, including preparing business reviews and managing escalations. Forecasting & Planning : Estimating future training needs and planning resources accordingly. Qualifications: Education : Graduate in any discipline. Experience : At least 2+ years in a Senior Trainer or Lead Trainer role with experience in training delivery and content management. Skills : Strong presentation, facilitation, and coaching skills. Excellent written and verbal communication skills in English. Strong analytical abilities with attention to detail. Proficiency in MS Office. Ability to manage stretch targets and achieve results across multiple shifts. What's Expected: Ability to effectively mentor and lead a team of trainers. Passion for improving training effectiveness and meeting client and business requirements. Expertise in analyzing training data, identifying gaps, and creating actionable solutions. Strong stakeholder management skills, particularly with clients. What are you signing up for ? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Comprehensive training and development throughout your tenure World class work culture, you would not want to miss!

Hi, Greetings from IGT Solutions We have and Immediate Opening for Team Lead- Training profile Interested candidates can share their updated resumes on sonam.singh1@igtsolutions.com- 995350816 Role Summary We are looking for an energetic Team Lead for BPO Training to design, implement, and manage comprehensive training programs for new and existing Business Process Outsourcing (BPO) operation. The ideal candidate is required to have a strong background in BPO operations, training, and process improvement with a focus on developing the skills of agents and other staff to meet performance goals. What you would be doing ? Training Delivery & Content Management : Overseeing new hire training, upskilling, cross-training, and refresher courses. Additionally, managing content creation for various processes (GF/PG). Trainer Leadership & Development : Leading and mentoring a team of trainers, coaches, and team leads to ensure effective delivery of training. Providing feedback and conducting performance evaluations for trainers. Trainer Grooming & Endorsement : Ensuring trainers are well-prepared and endorsed for delivery on both platform and technical skills. Training Needs Analysis (TNI/TNA) : Collaborating with trainers to design training plans that improve agent performance both in the classroom and live environments. Certification & Client Management : Securing client or internal certifications for training manuals and content, and seeking client feedback to ensure alignment. Project Management : Identifying projects that will improve key training outcomes such as throughput, attrition, and performance. Team Performance Management : Reviewing team performance regularly, providing feedback, and coaching lower-performing trainers or team members to improve. Audit Compliance : Ensuring that training programs meet both internal and external audit requirements and performance standards. Root Cause Analysis & Improvement : Conducting FMEA (Failure Modes and Effects Analysis) to identify training roadblocks and implementing corrective action plans. Stakeholder & Client Management : Maintaining strong relationships with internal and external stakeholders, including preparing business reviews and managing escalations. Forecasting & Planning : Estimating future training needs and planning resources accordingly. Qualifications: Education : Graduate in any discipline. Experience : At least 2+ years in a Senior Trainer or Lead Trainer role with experience in training delivery and content management. Skills : Strong presentation, facilitation, and coaching skills. Excellent written and verbal communication skills in English. Strong analytical abilities with attention to detail. Proficiency in MS Office. Ability to manage stretch targets and achieve results across multiple shifts. What's Expected: Ability to effectively mentor and lead a team of trainers. Passion for improving training effectiveness and meeting client and business requirements. Expertise in analyzing training data, identifying gaps, and creating actionable solutions. Strong stakeholder management skills, particularly with clients. What are you signing up for ? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Comprehensive training and development throughout your tenure World class work culture, you would not want to miss!

Learning & Development Training Strategy Training Need Analysis

Leading BPO in Kolkata and Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Process Trainer Location - Sakinaka Experience - 1 year * Experience In sales BPO (Example : loan sales, credit card sales , Policy sales , Insurance Sales , Mutual Funds ) * Experience in Training sales team, especially in a BPO setting *Willingness to adapt to changing BPO requirements and industry trends *Ability to work effectively in a fast-paced and dynamic environment *Comprehensive Understanding of Sales products , industry regulations

About the job About Company - SAEL Group has emerged with a bold vision of establishing world-class renewable assets spanning the solar and biomass sectors, with a steadfast commitment to ensuring stable profitability. We are utilizing agricultural waste as fuel to produce renewable power round the clock. We have the largest capacity for waste-to-energy generation. Already making strides in the renewable energy space, we aim to escalate our renewable capacity to 5 GW within the next 4-5 years by adding 100MW of new biomass and 600MW of new solar capacity annually. This ambitious endeavor aligns with the Government of India's vision to achieve 500 GW capacity from renewable energy sources by 2030. The SAEL Group is set to embark on a journey that combines organic and inorganic strategies, leveraging marquee investors and partners to realize our vision. At the forefront of this effort is SAEL Industries, the pivotal entity responsible for raising growth capital across various business segments. In addition to its overarching role, SAEL Industries is actively involved in Engineering, Procurement, and Construction (EPC) for the Group's upcoming renewable projects. Furthermore, it takes charge of the Operation and Maintenance (O&M) activities for both existing commissioned projects and those on the horizon. Through a comprehensive approach, SAEL Group is poised to make significant contributions to the Government's renewable energy targets, exemplifying our commitment to sustainable and impactful growth. Website https://www.sael.co Position Overview: We are seeking a Manager, Learning & Development (L&D) to lead the facilitation of training programs, drive employee engagement, and collaborate with stakeholders to ensure the timely completion of training initiatives. The ideal candidate will have extensive experience in facilitating learning programs and vendor management, including evaluating and managing relationships with external training providers. You will bring expertise in behavioural training and will actively support the design and implementation of competency frameworks and value-based training. Experience in the manufacturing or energy sector is essential, as this role requires a deep understanding of the unique industry-specific training and development needs. Key Responsibilities: Facilitating Training Programs: Program Delivery: Facilitate behavioural training programs and learning sessions across various levels of the organization, ensuring the programs are engaging, interactive, and impactful. Trainer Coordination: Coordinate with internal and external trainers to ensure the smooth delivery of training programs. Manage logistics, schedules, and participant engagement. Content Customization: Tailor training programs to meet the unique needs of different teams, ensuring relevance and engagement. Employee Engagement: Lead initiatives to engage employees in continuous learning, encouraging participation in all training and development activities. Stakeholder Engagement & Influence: Stakeholder Collaboration: Work closely with senior leadership and department heads to understand training needs, priorities, and business objectives. Align training programs with organizational goals. Drive Participation: Influence and encourage employees and managers to prioritize and complete required training programs, ensuring adherence to timelines and successful program completion. Feedback & Improvement: Collect feedback on training effectiveness and use it to drive improvements and updates to future programs. Coaching & Support: Provide support to employees and managers throughout their learning journey, offering coaching as needed. Vendor Management: External Vendor Coordination: Evaluate, select, and manage relationships with external training vendors and consultants. Ensure that training programs delivered by vendors meet quality standards and align with organizational goals. Vendor Evaluation: Regularly assess external vendors' performance, ensuring that training is delivered on time, within budget, and to the required standards. Budget Management: Oversee training budgets related to external vendors, ensuring cost-effectiveness while maintaining high-quality learning experiences. Behavioural & Competency-Based Training: Behavioural Training Design: Lead the design, development, and delivery of behavioural training programs that foster personal growth, teamwork, and leadership skills within the organization. Competency Frameworks: Design and implement competency frameworks that align with organizational values and business objectives, and ensure that these frameworks guide employee development initiatives. Value-Based Training: Develop and facilitate value-based training programs to instill the companys core values and reinforce desired behaviors across the organization. Required Qualifications: Education: Bachelors degree in Human Resources, Business Administration, Psychology, or a related field. A Masters degree or professional certifications in Learning & Development, Behavioral Science, or HR is a plus. Experience: Minimum of 8-10 years of experience in Learning & Development, with at least 2 years in a managerial role. Strong experience in facilitating behavioural training programs and engaging employees in development activities. Proven experience in vendor management, including the ability to evaluate, select, and manage external training providers effectively. Experience in designing and/or implementing competency frameworks and value-based training. Prior experience in the manufacturing or energy sector is required, with an understanding of industry-specific training and development needs. Skills: Excellent facilitation and presentation skills, with the ability to engage and motivate diverse audiences. Strong project management skills, with the ability to manage timelines, resources, and stakeholders effectively. Ability to design and develop training programs and adapt them to various learning styles and organizational needs. Expertise in vendor negotiation and contract management. Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels. Familiarity with learning management systems (LMS) for tracking training participation and effectiveness. Desired Attributes: Leadership: Ability to lead and inspire teams, fostering a culture of continuous learning and professional growth. Strategic Thinker: A strong understanding of how training programs can drive organizational change and contribute to overall business objectives. Adaptability: Comfortable in a fast-paced, dynamic environment, able to adapt to changing business needs and employee development requirements. Industry Insight: Deep knowledge of the manufacturing or energy sector, with the ability to design training that addresses both technical and behavioural aspects of these industries.

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore only not for Kolkata Must Know-English and Hindi Call/ WhatsApp cv Sri 8851792136 Neha 8287267407

As a Learning Experience Leader, think of yourself as a leader that sets the standards and expectations through your conduct, work ethic, integrity and character. You can also think of yourself as a creator in a way that you must create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams, for all general preparatory courses prior to enterprise endorsement. You will also need to deliver preparatory training that is sufficiently technical, covering the basic skill requirements as identified by enterprise needs. You will also need to be able to deliver projects and motivate trainees through effective trainings. Think of yourself as a manager in terms of design, delivery, and you want to always continuously improve the training programs and the other learning opportunities across the organization. You will also amend and revise programs as necessary, in order to adapt to the changes occuring in the work environment. You will also act as the content expert and maintain relevant training documents and training materials for training conducted. Youre also a developer because you need to create effective induction programs. You will also need to monitor and review the progress of the trainees through questionnaires and discuss with the managers. You have to ensure that statutory training requirements are met and you must have an understanding of E-learning techniques, and where relevant, being involved in the creation and/or delivery of e- learning packages. You will also be researching new technologies and methodologies in workplace learning and presenting this research. You will also be a cop in a way that youll ensure that all trainees adhere to the companys Code of Conduct. Please Note - Candidate must have atleast 1 year of experience as a Process Trainer on papers in international process. Interested candidates can share their resume "rajal.garg@taskus.com" or call on 8141444230 Regards, Rajal Garg

Looking for 4+ years of experience in Voice & Accent & Grammer Training Domain - Learning and Development Location- Bangalore & Mysuru WFO| Rotational Shifts Any Graduate CTC- 9 LPA (62K in hand) Immediate joiners only Contact- 8529474615 Radhika

Hello we are Hiring for a Voice and Accent trainer trainer for a leading ITES Company in Mysore. Roles and Responsibilities Conduct language and voice & accent training for employees as per organization standards. Designing and conducting regular training on soft skills, chat etiquette & grammar. Collating learning needs (behavioral/functional), standardize training, schedule a calendar, and conduct the training. Monitor and provide feedback for bottom performers. Ensure that the bottom performers move up the learning curve by means of special coaching sessions. Desired Candidate Profile Fluent in English Min. 14 year trainer experience in BPO Bpo Training experience Salary - 8.5 - 10lpa Lpa Job Location - Pune To know more about the same kindly reach out to our HR's *Khushi 7869457739 *Honey 8871997083 Warm Regards, Prajit Grover KVC CONSULTANTS LTD

Role- Voice & Accent Trainer Looking for 5 years of experience in International BPO Must have 2 years of exp in Communication/VNA training Location- Bangalore & Mysore WFO| Rotational shifts CTC - 9 LPA (62K in hand) Contact - aman24.ghrs@gmail.com

Process Trainer Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs Contact Aparupa (9311697179) aparupa.imaginators@gmail.com Required Candidate profile Skills- Process Training, Product Trainer, International Voice Process, TTT, TNA, TNI, OJT etc.

Role & responsibilities : Training Needs Analysis: Assess training needs by observing sales interactions, reviewing performance metrics, and gathering feedback from sales managers. Training Program Development: Design and develop training modules focused on product knowledge (textile/fabric types, trends), customer service, upselling, visual merchandising, and sales techniques. Training Delivery: Conduct regular classroom, on-the-floor, and virtual training sessions across retail stores or regional offices. Facilitate onboarding training for new joinees. Performance Monitoring & Coaching: Monitor and evaluate training effectiveness through assessments, feedback, and KPIs. Provide on-the-job coaching to underperforming team members. Sales Enablement: Collaborate with the product and marketing teams to update teams on new collections, seasonal launches, and campaign strategies. Reporting & Feedback: Maintain training records, prepare reports on training activities, and recommend improvements to senior management.

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Technical Trainers IT Service Desk Support Bangalore & Mysore Required Experience - More than 4 Years Experience and out of which 2 years in giving Trainings - Microsoft, Azure, ServiceNow, Office365, Service Desk Job description Design and deliver technical training programs for Service Desk/Tech Support teams ITIL CERTIFIED TRAINER -- PREFERNCE Conduct training needs analysis in coordination with operations and quality teams Develop training materials, presentations, and knowledge base articles Required Candidate profile Deliver classroom, virtual, & on-the-job training sessions Evaluate training effectiveness implement improvements Support learning initiatives Stay up-to-date with ITIL frameworks &industry practices CALL OR DM - SD TRAINER SIYA ---- 7565006262 DIVYA -- 9821182650 RIYA -- 9628373761 Regards KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621

Should be well versed with all aspects of Costings, order finalization,and Sampling issues, tracking on time delivery Sampling & Sourcing. Monitoring ability of the various processes in sampling.Knowledge of fabric technical side and different wash. Required Candidate profile candidate should have good knowledge of garment construction, production processes, laundry processes & embroidery processes etc.Should have degree/diploma in Fashion from a reputed institute.

Dear Aspirants, Greeting from Sagility!! Immediate hiring for AM-Process Training in Bangalore-Work from office Job description: Role and Responsibilities The resource would be part of a dynamic team. Would be working with the other members of the training, operations and the quality teams to manage conduct of new hire training, while also being responsible for the quality performance of the newly trained resources by planning and executing various interventions during the on the job training phase. An approximate list of responsibilities is appended below (but not limited to): Should have experience working in Claims, PB, PDM & Credentialing Managing attrition and ensuring the batch throughput is as per the business targets and maintain healthy first pass yield (as per defined targets) Managing batch productivity & batch quality till the 90 days post classroom training Establishing and leading a review cadence, create performance benchmarks to measure and report to management Managing & working with clients, internal teams to drive content updation, effectiveness and availability Identifying and managing stakeholders by establishing requirements, performance reviews, collating feedback and drafting improvement plans where necessary Investing a substantial amount of time into self & team/ people development, by way of upskilling, cross skilling and formalized individual development plans Initiating or being a part of major improvement initiatives towards betterment of training practices, measurement and overall process improvement Leading a team of trainers & master trainers towards achieving laid down team goals & objectives Responsible for driving constant content review, analysis and improvements where necessary Implementing cost control through optimization of resources such as trainer availability, batch handover timelines, return on investment etc. Qualifications and Education Requirements Any graduate can apply for this position, however, should have a minimum of 5 years of U.S. Healthcare experience either in the Payor or Provider line of business, in a similar position (with people management being a key KRA). Two Way Cab will be provided. Interested candidates can share their profile to below mentioned mail ID. anitha.c@sagilityhealth.com Thanks & Regards, TA Team Sagility