790 Tna Jobs - Page 4

REQUIRED SKILLS Designing and delivering training programs to improve sales performance in areas like product knowledge, sales processes, and communication Training & Facilitation Expertise: Excellent facilitation skills, with proven ability to create engaging learning environments using creative training techniques. Passion for Development : Genuine enthusiasm for helping individuals and teams grow in their sales careers. Training Program Development: Experience in developing a variety of training programs using multiple delivery methods (classroom, e- learning, workshops, simulations). Patience and Supportiveness: Strong coaching mindset, with the ability to provide constructive feedback i...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Process Trainer Lead- Domestic BPO Location- Mohali Graduate Experience- 4 Years(1 Year as Process Trainer Lead)in Travel process Salary- Upto 5 LPA 5 days Working (Mon-Fri) Good Communication Skills Required Candidate profile Apply Now Contact: 8264807657 Email: harmanpreet@skywaysolution.in HR Harmanpreet Kaur

To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the resp...

Training Manager – BPO (Travel Process) Mohali Salary: Up to 10 LPA Graduate with min. 7 years of BPO experience, including 1 year as Training Manager (documented) in Travel process is a must. 5 Days Working Immediate Joiners Preferred Required Candidate profile Excellent communication Skills Strong knowledge of training design, delivery, and evaluation. Prior experience in Travel process is a must If interested contact: 7696495267 hr.skyway603@gmail.com

Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Roles and Responsibilities : Design and deliver training programs for call center agents to improve their communication skills, product knowledge, and customer service quality. Conduct process training sessions to ensure agents understand the company's policies, procedures, and processes. Provide coaching to team leaders on effective leadership techniques and conflict resolution strategies. Develop assessment tools to measure agent performance and provide feedback for improvement. Job Requirements : 4-10 years of experience in BPO/Call Center industry with a focus on training or coaching roles. Strong background in process training, process coaching, OJT (On-the-Job Training), TNA (Training ...

Hiring for Comms Trainer Need relevant Experience of 6+ years into Communication trainer, Universal trainer, corporate trainer, TNI, TNA, soft skills, Voice, and accent. US SHIFTS / WFO / BOTH SIDE CABS SALARY UPTO 13 LPA

Hiring for Comms Trainer Need relevant Experience of 4+ years into Communication trainer, Universal trainer, corporate trainer, TNI, TNA, soft skills, Voice, and accent. US SHIFTS / WFO / BOTH SIDE CABS SALARY UPTO 10 LPA

We have openings with TOP MNC for Voice & Accent Trainer | Communication Trainer Experience - 4 Years - 13 Years Salary- 3 Years- 8 Years (10LPA Fixed + Variables) 6 Years- 13 Years (13LPA Fixed + Variables) Notice Period - immediate -30Days Work Location - Bangalore & Gurugram Flexible to work in night shifts. Ready to work from office. Qualification- Graduate. Voice & Accent Trainer - Communication Trainer, Accent Trainer, TNI, TNA.... Skills Required Understanding of English grammar Parts of Speech, Subject Verb Agreement rules and Articles. What approach should a trainer or coach take to provide Feedback effectively to resources who are non-receptive, former peers, etc. How does one crea...

The opportunity This role in the global Mercury Support Team will give you the opportunity to make a difference by leading Mercury learning projects and applying evidence-based standards to design new and improve existing Mercury learning content. EY associates across the globe will benefit from the Mercury learning content and reference guides you design and enhance. Your key responsibilities Follow EYs evidence-based learning design processes to design new materials (aligned with major Mercury enhancements) and re-design existing materials that comprise the global Mercury learning curriculum Apply a performance-focused approach to instructional design, identifying root causes of performanc...

Role & responsibilities We are seeking a highly motivated and experienced Process Trainer to join our dynamic team, supporting our North America Voice Customer and Technical ISP business. The successful candidate will be responsible for designing, delivering, and evaluating training programs that equip our customer service and technical support agents with the knowledge and skills necessary to provide exceptional service. This role requires a deep understanding of customer service best practices, technical support processes, and a passion for adult learning. Minimum of 1 year of experience in a training role within a call center or customer service environment. Proven experience supporting a...

Conduct new hire training and refresher sessions for employees. Design and update training modules, SOPs, and process manuals. Facilitate classroom and on-the-job training (OJT) for employees. Assess trainee progress using tests, role-plays. Required Candidate profile Strong communication and presentation skills. Ability to engage and motivate learners. Process knowledge and ability to simplify complex information. Minimum 2 years of experience as a Trainer

Job description : Mega Walk-In Drive @Ocube Services || Hiring on immediate basis Mega Walk-In Drive || 5.5 days Working : Day Shift Noida Location: Work from office (Sector 63 ) Key Responsibilities A. Training Delivery Conduct New Hire Trainings (NHT) focused on end-to-end process, systems, and policies. Deliver refresher and upskilling sessions to reinforce process adherence and drive continuous learning. Facilitate floor readiness sessions and provide on-the-job support during nesting or OJT phases. Customize delivery based on process complexity, LOB requirements, and agent proficiency levels. B. Content Development & Maintenance Develop and update SOPs, knowledge bases, and training dec...

Role & responsibilities 1) Responsible for training new team members as well as facilitating on-going and ad-hoc training. 2) Assist with content development and support training projects. Preferred candidate profile 1) Strong presentation and facilitation skills. 2) Communication and interpersonal skills; ability to work across teams and levels. 3) Basic skills in Excel or Google Sheets. Call/Whatsapp Mariyam - 7302214372

We are looking for a highly skilled and experienced Training Manager to join our team in the hospitality industry. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct regular assessments and evaluations to measure training effectiveness. Collaborate with department heads to identify training needs and develop targeted programs. Design and deliver training sessions, workshops, and seminars to employees at all levels. Maintain accurate records of training activities, including attendanc...

Roles and Responsibility Lead the quality team in developing and implementing effective quality control processes. Conduct regular audits to ensure compliance with industry standards and company policies. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Develop and maintain quality metrics and reports to track performance. Provide training and coaching to team members on quality procedures and best practices. Foster a culture of continuous improvement within the team. Job Requirements Proven experience in quality assurance and leadership, preferably in a BPO or IT-enabled services environment. Strong knowledge of CRM systems and processes. Exce...

Greeting from LuLu Group India !!! We are hiring an Assistant Manager Training & Development for our prestigious project, LuLu Mall Hyderabad !! Location: Hyderabad Kukatpally Experience: 4-7 Years Language Preference: Proficiency in Telugu and English, Malayalam & Hindi will be an added advantage The Assistant Manager Training & Development is responsible for planning, implementing, and managing training programs that strengthen employee performance and support business objectives. The role focuses on enhancing workforce capabilities through structured learning interventions, ensuring that employees in retail operations are equipped with the skills, knowledge, and behaviors required to deli...

Should be well versed with all aspects of Costings, order finalization,and Sampling issues, tracking on time delivery Sampling & Sourcing. Monitoring ability of the various processes in sampling.Trims Ordering. Required Candidate profile candidate should have good knowledge of garment construction, production processes, laundry processes & embroidery processes etc.Should have degree/diploma in Fashion from a reputed institute.

About the Job The Product Trainer is responsible for delivering process training content to the new hires using different learning platforms to increase learners' engagement, knowledge, skills, and efficiency. As Product Trainer, You Will Training/Abay Management: Define any barriers and execute batches in line with the given metrics and deadlines Maintain a repository of recommended answers Assist in creating training material Prepare worksheets and other job aids for associates' reference Coach trainees and agents in language and sales techniques and strategies Create content for stakeholders/clients Conduct training sessions for associates Conduct Sale driver analysis from a Sales and sof...

Should have experience in Process Training. Should have mandate knowledge in TNAs & TNIs. Should have an idea about On-the-job-training. Should be able to calculate Throughput and perform RAG analysis. Should be good at Feedback & Coaching and also in BQM. Interested candidates can reach out to Pavatharanip1@hexaware.com/7305044617 Regards, Pavatharani

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Deliver product training for New Hires in the Chat and Voice Lines of Businesses Design training curriculum using inputs from Operations & Quality Knowledge management for the process Maintain MIS related to all training batches Keep up to date with the product / process knowledge Accountability for 0 30 days batch performance Attend TTT conducted by clients Conduct P...

ROLEPURPOSE & OBJECTIVE Shoulddevise an overall or individualized training and developmentplan, strategize, oversee its implementation and assess outcomes. Identifytraining and developmental needs and drive suitable traininginitiatives, propose solutions and enhance process and projectdevelopment. Engagewith all necessary stake holders and cross functional teams tomeet and establish training requirements. Enhanceemployees skills, performance, productivity and quality ofwork. Delivertraining needs at the Phone banking unit Conductstraining classes, which include content about the job, theCompany, and different client programs Facilitatesnew hire training using the provided curriculum to Phone...

Roles and responsibilities Lead, coach, and manage a team of process trainers to ensure training effectiveness and operational readiness. Conduct regular performance reviews and provide feedback, coaching, and mentoring to the training team. Manage training schedules, resource allocation, and adherence to timelines. Deliver induction, process, and refresher training programs for new and existing employees. Ensure all trainees are process-ready and meet certification standards before production deployment. Conduct assessments and evaluate training outcomes to measure knowledge retention and application. Must-Have Skills: Strong knowledge of end-to-end process training lifecycle (TNA, design, ...

Plan batches w.r.t NHTs and Refresher trainings for the projects assigned. Should be aware of TNA, TNI Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary Required Candidate profile Domestic process Presentation Skills Facilitate internal tests, certification for trainers, advisors and involve in remediation training programs as per the agenda.