794 Tna Jobs - Page 30

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Required Candidate profile Work from Office Kolkata and Bangalore only not for Delhi/NCR...Apply those who can relocate in Kolkata and Bangalore Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Role & responsibilities Training to new hires of it support service desk FOR MORE INFO- Contact -ALFIYA 8787064649

Job description: Immediate Openings for Quality Analyst (Malayalam/Kannada) _Chennai Job Responsibilities Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisf...

Job Title: Regional Training Manager Location: Hyderabad Job Type: Full-time Department: Learning & Development Job Overview BigBasket is looking for an experienced and dynamic Regional Training Manager to lead and manage training initiatives across regions. The role involves driving behavioural training programs, managing a team of trainers, overseeing large-scale training projects, and aligning learning interventions with business objectives. The ideal candidate should bring strong leadership, strategic thinking, and deep expertise in behavioural and soft skills training. Key Responsibilities Leadership & Team Management Lead, mentor, and manage a team of trainers and master trainers. Set ...

Do: Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tool...

Need min 2 years of relevant experience on paper Salary up to 6lpa - 6.5lpa Location- Gurugram/ Bengaluru Work from Office Excellent comms skills Call for more details HR Ritika Sharma 9289133009 HR Shruti 8826800366

Do: Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tool...

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...

Job description Should have process training experience on papers for at least 1 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of Training Metrics. Should have experience in Domestic Voice/Non-Voice Should be flexible to work in Night Shifts. Interested candidates can reach out to - andrewvijayl@hexaware.com; Andrew - 7094700015 Regards Andrew Vijay Lead - TAG

The Trainer would be responsible for process and soft skills training to new hires and existing agents. The role involves facilitating engaging sessions, monitoring trainee performance, certifications, conducting TNIs, and supporting floor readiness.

Must have Min 1+yrs exp as a Process Trainer from International Customer Service process BPO. Trainer from International Voice process can apply US Shifts Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA US Health Care exp Will ADD Advantage . International voice exp mandate HR Deeksha 7697428237 Required Candidate profile Must have 4+ years of experience as a trainer Candidate must be proficient in English language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition

1 Year exp as a Trainer in BPO industry mandate. Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA HR Deeksha 7697428237 Required Candidate profile Must have 1-2 years of experience as a trainer Candidate must be proficient in English language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition

* Mini 3 years of overall & 1 year as a Process Trainer experience in BPO Industry. * Experience with E-commerce account will be added advantage * 6 days working (1 day rotational off) * Salary range will be 5 LPA depending on last drawn 7697428237 Required Candidate profile 1 year as a Process Trainer in customer service industry/ BPO Graduate Mandate Candidates should be fluent in English & Hindi communications Candidate should have good presentation skills.

We are looking For Training Manager to lead/enhance the training function for E-Commerce Voice Process The ideal candidate will be responsible for designing, implementing, managing training programs to improve agent performance HR Deeksha 7697428237 Required Candidate profile 9 years of exp in BPO Industry At least 1 years On Paper Exp. in a Training managerial or leadership role Excellent communication, presentation & management skills E-Commerce Exp will add advantage.

Minimum 1 year EXP as a Quality Analyst & total 3 years Exp in BPO. experience in E-commerce industry will be added advantage 6 days working (1 day rotational off) Graduate should be fluent in English & Hindi communications. Connect on 7697428237 Required Candidate profile Knowledge of TNA / TNI / BQ management / Quartile management / Call Quality Analysis / should have good Presentation skills,excel and report preparing. Candidate should have good Presentation skills.

Must have 2 Years of exp as a Trainer Skills- Training Development/Process Training/TNA/Training Delivery/TTT/Lead Trainer Location-Hyderabad CTC- 9 LPA 5 Days Us shifts Notice- 0 to 30 Days Graduates Contact-9509529566

Dear Aspirants, Greeting from Sagility!!.. Huge hiring for Process Trainers.. Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear understa...

Job Title: Quality Analyst Location: Ghansoli Experience: Minimum 1 year as a Quality in BPO/Call Centre Industry: BPO / International Voice Process Employment Type: Full Time Shift Timings: 24*7 rotational shifts with 2 rotational offs Roles and Responsibilities: Responsible for monitoring agent (both Voice and Non Voice) - customer interactions against client specified policies and procedures Responsible for conducting calibration with all the stakeholders of business to ensure standards Report contact handling performance and statistics through monitoring and test contact evaluation Participate in huddle sessions, share inputs with team members related to error trends, process updates and...

Must have Min 2yrs exp as a Process Trainer from US International Voice process BPO. Well Versed with TNA TNI Training Metrics Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- US

Role: Asst. Manager/ Deputy Manager Department: Learning & Development Location: Kolkata Who we are? REA India is a part of REA Group Ltd. of Australia (ASX: REA) (REA Group). It is the countrys leading full stack real estate technology platform that owns Housing.com, Makaan.com and PropTiger.com. In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australias leading residential and commercial property websites, realestate.com.au and realcommercial.com.au and owns leading portals in Hong Kong (squarefoot.com.hk) and China (myfun.com). REA ...

Skill required: Talent Development - Learning Delivery Operations Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countr...

Proven international sales training experience. Expertise in communication training, behavioral training, and soft skills training. Strong ability to design and deliver engaging training modules. Excellent communication and interpersonal skills.