582 Tna Jobs - Page 3

Leading BPO in GURGAON Hiring for Process Training Manager International Voice Process International Voice Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 15LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance le...

Manager Training Required Graduation Mandatory Minimum 8-10 Years Relevant exp into Training Salary Upto 14.5 LPA Location-: Gurgaon Should have exp in International Banking process* Excellent Communications Call@9205503253 / 9953262467 Required Candidate profile Candidate should have experience as Manager Training on Papers Should have managed a Team International BPO Exp mandatory Six Sigma certification Excellent Communications Skills

Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Chennai Must Know-English

Must have Min 2yrs exp as a Process Trainer from US International Voice process BPO. Well Versed with TNA TNI Training Metrics Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Job Description Process Trainer About Ocube Services At Ocube, we deliver scalable cloud-based contact center solutions and outsourcing excellence across MEASA. Our mission is to optimize client operations through customized, compliant, and people-first training frameworks that reflect best-in-class service delivery. Key Responsibilities A. Training Delivery Conduct New Hire Trainings (NHT) focused on end-to-end process, systems, and policies. Deliver refresher and upskilling sessions to reinforce process adherence and drive continuous learning. Facilitate floor readiness sessions and provide on-the-job support during nesting or OJT phases. Customize delivery based on process complexity, LOB...

Leading BPO in CHENNAI Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6.5LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techni...

Process Trainer Exp- 4+ Years ( 2+ Yrs as Trainer on paper) Loc- Gurgaon Pkg- 6.5 LPA Skills- Customer Service Training, International CS Training, TNI, TNA, OJT, NHT etc NP- Immediate Only Nancy 8586914964 Nancy.imaginators7@gmail.com

POSITON TITLE: Training Manager POSITION DESCRIPTION: The Training Manager would be responsible for maintaining the support levels of the Project, its various elements and service as per the defined TATs and operational processes. She/he would be responsible for meeting contact center customers SLAs and would be managing customer engagements and escalations. She/he would also be responsible for strong interlock with other cross functional teams for identifying various faults and working towards mitigating and fixing the same. ESSENTIAL SKILLS / COMPETENCIES: Excellent written and verbal English skills and good presentation skills. Good comprehension skills Comfortable in working 24*7 work en...

Technical Trainer Solar Module Manufacturing Location: Kishangarh, Rajasthan Company: SAEL Group Website: www.sael.co About SAEL Group SAEL Group is a leading renewable energy player with the largest waste-to-energy capacity in India. Alongside biomass power, we are rapidly expanding into solar manufacturing, EPC, and O&M , with a goal of reaching 5 GW renewable capacity within the next 4–5 years. Our Solar Module Manufacturing Plant in Kishangarh is a key step in this journey, and we are committed to building a skilled workforce through world-class technical training. Position Overview: We are seeking a Technical Trainer to design, deliver, and evaluate technical training programs for our s...

About the Job The Product Trainer is responsible for delivering process training content to the new hires using different learning platforms to increase learners' engagement, knowledge, skills, and efficiency. As Product Trainer, You Will Training/Abay Management: Define any barriers and execute batches in line with the given metrics and deadlines Maintain a repository of recommended answers Assist in creating training material Prepare worksheets and other job aids for associates' reference Coach trainees and agents in language and sales techniques and strategies Create content for stakeholders/clients Conduct training sessions for associates Conduct Sale driver analysis from a Sales and sof...

Process Trainer (International BPO) Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs (2+ Years as process trainer) Contact Aparupa 9311697179 aparupa.imaginators@gmail.com Required Candidate profile Skills- Process Training, Product Trainer, International Voice Process, TTT, TNA, TNI, OJT etc.

About the Job We are changing the way people think about customer service, and we need your help! Were seeking a Trainer to deliver training modules and run classes for our team members. Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. Were looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development. As Training Facilitator, You Will Provide training to new and existing employees Develop and deliver training plans and curriculum to classes of up to 25 people Develop and utilize a variety of creative teaching techniques D...

Job description Role & responsibilities Develop programs and curriculum for the employee of the organization for orientation and in-job training Analyze the effectiveness of training and workshops to the employees and develop appropriate modification if needed Collaborate with the companys management to identify training needs and schedule appropriate training sessions for employees Develop systems to monitor and ensure employees are performing their responsibilities according to the training Ensure the compliance of the companys employees to cooperate with standards and procedures during training sessions Provide support and mentoring for new employees while conducting an evaluation and ide...

KEY DELIVERABLES Learning Management System: Administer all the activities on Learning Management System (LMS) Manage LMS user accounts, permissions Train the trainers on LMS tool Upload, organize, and maintain all digital learning content within the LMS Analyses, updates, and refines existing online content Create and manage learning dashboards Content Development: Preparation & curation of SOPs for each department Managing & updating training content repository Managing the content creation of e-learning modules through external vendor Create byte sized learning modules, preferable video based, for all new topics to trainers & outlet teams (as required) Education and Experience MBA in HR o...

Position Summary As a key player in the Total Quality Management team, you will spearhead initiatives that will ensure uniformity across all training programs and designing appropriate training curriculam to include community policies and other client-customed policies for strategic training initiatives like meeting project deliverables in a timely manner. As a leader, youll also be expected to foster beneficial communication within our training and policy team and with our clients training and policy team. Education and Abilities: Minimum of 5+ years of training and quality experience in the Operations environment. Proven problem-solving and leadership abilities, with the capacity to steer ...

Company: Globiva Location: Gurgaon Job Summary Globiva is hiring a Sales Process Trainer with a minimum of 1 year of BPO training experience. The trainer will be responsible for NHT, OJT, refresher sessions, PKT, and continuous sales capability building, ensuring high throughput and strong training efficacy. Key Responsibilities Conduct New Hire Training (NHT) on sales process, product knowledge, objection handling, compliance, and systems. Drive smooth transition of trainees from NHT to OJT (nesting phase) ensuring readiness for production. Deliver Refresher Training to improve sales conversion, upselling, cross-selling, and compliance adherence. Conduct Pre-Knowledge Tests (PKT), assessmen...

- Reporting to Group Manager / Sr. Group Manager Training - Ensuring strict and absolute compliance to the training governance plan of the business - Identifying training and development needs through Product Knowledge Tests & Quality defect analysis - Conducting brainstorming and Root Cause Analysis sessions to scope developmental needs - Disbursing Product & Process updates in line with training governance - Co-ordinate / conduct refresher training based on TNI - Conducting appraisals - Devising individual coaching / learning plans - Creating/updating training materials for in-house courses including but not limited to Facilitator Guides, Participant Guides, Process Maps and Detailed Proce...

Company Name: Voya India Job Location: Bangalore, India Role: Learning Partner Department: Learning & Development About Voya India: Voya India, formerly known as VFI SLK, pioneers the transformation of the financial services customer experience through the art of technology, innovation, and human creativity. We are dedicated to delivering cutting-edge solutions to Voyas Health (employee benefits), Wealth (retirement), and Investment Management businesses. Our expertise lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes. Website http://www.voyaindia.com About the Role: Role Overview As a Learning Partner, you will ...

Company Name: Voya India Job Location: Bangalore, India Role: Learning Partner Department: Learning & Development About Voya India: Voya India, formerly known as VFI SLK, pioneers the transformation of the financial services customer experience through the art of technology, innovation, and human creativity. We are dedicated to delivering cutting-edge solutions to Voyas Health (employee benefits), Wealth (retirement), and Investment Management businesses. Our expertise lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes. Website http://www.voyaindia.com About the Role: Role Overview As a Learning Partner, you will ...

- Conduct process & quality training - Assess trainee performance - Drive quality improvements - Ensure compliance & standards - Strong communication skills required

Content delivery Implement training programs for retail staff & beauty consultants in the cluster Provide product knowledge, sales & service techniques by virtual sessions and onjob experiential trainings Collaborate with external brand partners/ trainers to organise product trainings for staff Ensured proper execution of Training practices and procedures related to New Hire and beauty advisor training Staff evaluation and KPI performance Keep a tab on sales kpis conversions, Average order value, UPT draw training interventions accordingly. Evaluate staff , provide feedback to improve performance Monitor teams to check consumption of e- learning LMS content and assessments Training reports :...

Job Description Job Title/Role - Beat Trainer DTH Job Position- Assistant Manager Employment Type- Permanent Job (Full Time) Education- Graduate (Preferable BE. B. Tech) Experience - 1-2 + years Company Profile - www.upgrad.com The incumbent will be responsible for Beat Training for the respective areas. Ideal Candidate Profile (Essential Attributes) 1-2+ years of work experience in Training Graduate / minimum 2 years Diploma after 12th pass. Prior DTH training experience (Preferable) Sales/Retail/DTH training (telecom) experience required Need to open for Travel in local area (Customer Premise & Modern Trade Stores) Need to open for outstation travel Need to have Classroom/Online/Field Trai...

Job Description:- Hiring for Sales & Customer Care Quality Analyst for Novac Technology Solutions(Shriram Finance) Job profile: Performs call monitoring and provides trend data to management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for call centre staff. Prepares and analyzes internal quality reports for management staff review. . Handle team of Verification dept & Quality Analysts. Requirements: 1+ year of call BPO Customer care & Sales experience, preferably in BFSI/NBFC. Experience into BFSI/...

Responsibilities • Conduct sales training sessions for new hires and existing employees. • Develop training modules, presentations, and sales scripts. • Improve sales skills, product knowledge, objection handling, and closing techniques. • Monitor and evaluate the effectiveness of training programs. • Provide coaching and feedback to enhance performance. • Ensure training outcomes align with business sales goals. Requirements • HSC/Graduate • Experience: Minimum 1 -8 years in sales training or sales process (BPO/Telecalling /Field Sales). • Strong background in sales with target achievement. • Excellent communication and presentation skills. • Ability to motivate and mentor sales teams. Cont...

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...