794 Tna Jobs - Page 24

Key Responsibilities: Conduct onboarding and refresher sales training programs for BPO sales agents. Design and update training content, manuals, and assessments tailored to sales campaigns. Coach and mentor sales agents to improve performance and conversion rates. Monitor call quality and provide constructive feedback to enhance sales techniques. Collaborate with sales and operations managers to identify training needs and performance gaps. Evaluate training effectiveness through assessments, KPIs, and feedback loops. Maintain training reports, track performance, and recommend improvements. Stay updated on industry trends, products, services, and customer expectations. Organize role plays, ...

Req Exp- Min 4 Years in Technical Support Training MUST HAVE TRAINER EXP ON PAPERS Any Gradudate Loc- Mysore ONLY WFO|5 Day's working|US Shifts CTC-8.5 to 9LPA Accomdation will be provided FOR 7 Day's Notice Period - Upto 30 Days Contact 8529474615

So what does a Site Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what it’s like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will l...

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Hiring for QA Collection process. Responsibilities: To audit each type of transactions for the given process as per the process/customers guidelines Understand the process and use of knowledge improvement aids to engage as an subject matter expert Reports quality scores for each process on daily /weekly and monthly basis Participate actively in improvement initiative driven by quality functions Manage QA work in line with BEST Quality Framework Participate in calibration process with fellow QAs under leadership of QL, client on regular appropriate intervals. Conduct analysis for errors and provide process insights on improvements Competencies: Delivers Customer Service Solves Problems Sound ...

Process Trainer Exp- 3+ Years (2+ Yrs as Process Trainer) Loc- Gurgaon Pkg- 6.5 LPA NP- Immediate Only Nancy 8586914964 Nancy.imaginators7@gmail.com

attached Qualifications Graduate Job Location

Key Responsibilities: New business Transition/Knowledge Acquisition , Transfer and Training BAU . Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training Operations Attends meetings WBR /MBR within the program or with another department whenever necessary Meet & Greet with New Hire Batches EWS New Hire programs Manage internal stake holders Manage multiple teams and by providing by driving KPI Manage training metrics and impact to business metric TNI/ TNA process and make recommendations for process improvements Liaise with stakeholders to identify process improvement projects and launch it end to end with collaboration Create value for the team b...

Roles and Responsibilities Design and deliver training programs for content moderators, focusing on trust and safety guidelines. Develop process training materials, including instructional design, storyboarding, and scriptwriting. Conduct new hire training sessions to ensure understanding of content review processes. Collaborate with cross-functional teams to identify areas for improvement in content moderation processes. Provide ongoing support through coaching, feedback, and performance evaluation. Desired Candidate Profile 4-6 years of experience in content moderation or a related field (e.g., Trust & Safety). Strong knowledge of Trust & Safety policies and procedures. Excellent communica...

Greetings from Sutherland! We are hiring for a Manager - Training. This is a 5 day work from office opportunity with rotational shifts. Please see below the job description and qualifications required for the same. We are seeking a strategic and hands-on Training Manager to spearhead training operations for a new Fintech program launch, supporting voice, chat, email, and app-based channels. The Training Manager will ensure that all trainers, tools, processes, and deliverables are aligned to prepare customer-facing teams for success from Day 1. The ideal candidate will be responsible for designing, overseeing, and evaluating training programs that support performance excellence across voice, ...

We are looking for a highly motivated and experienced Trainer to join our Learning & Development Division . The ideal candidate will possess a solid background in designing, delivering, and evaluating high-impact training programs, with a specific focus on US Recruitment . This role is critical in upskilling our recruitment teams by providing them with the latest tools, techniques, and industry best practices needed to thrive in the competitive US staffing market. The Trainer will primarily be responsible for conducting sessions related to the full recruitment lifecycle , with a strong emphasis on practical application and performance improvement . Required Skills & Qualifications Bachelors ...

Dear Aspirants, Greeting from Sagility!!.. Huge hiring for Process Trainers.. Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear understa...

Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Soft Skills Trainer Location: Pune Graduate Total 5 years exp in BPO and Min 2 years as Soft Skill Trainer- On Paper Salary: Up to 6.5 LPA 6 Days working Rotational Day Shift Excellent Communication Skills Contact @9988352892 HR Sonali Required Candidate profile Conduct engaging Soft Skill Training sessions Perform TNI and TNA to design effective learning paths Create and deliver structured Training Modules Monitor and improve Throughput.

Key Responsibilities: Develop and design training content tailored for retail teams, including onboarding, sales techniques, product knowledge, and customer service. Deliver classroom and on-the-floor training sessions across stores to front-line and supervisory staff. Conduct Training Needs Analysis (TNA) and implement targeted learning interventions. Facilitate Train-the-Trainer programs and employee engagement sessions. Track and evaluate training effectiveness using assessments and performance metrics. Collaborate with Retail Operations and HR teams for seamless implementation. Travel to store locations across India for training rollouts and follow-ups. Requirements:- 7+ years of L&D exp...

Replacement of Mr Protyush Paul as he is moving for ACXM profile. Hence new RTM needs to be recruited as per CX org structure Roles and Responsibilities • • Support dealers in the assigned territory to recruit Manpower as per guidelines • Training of dealer's Sales force through TNA • Enhancing the knowledge level of sales force on Product, Process and Soft skill. • Support development of training modules • Conduct new hire induction • Streamlining of incentive and salary structure for sales team members at dealership; and ensure disbursement • Personally, coach/mentor critical talent on their performance to take on their job roles effectively • Conduct sales audit for dealership & organize ...

Looking for 4+ years of experience in International Voice process(Customer Service) Must have Trainer exp on papers Location- Bangalore WFO| Rotational Shifts Any Graduate CTC- 9 LPA(62K in hand) Immediate joiners only Contact- 8529474615 Radhika

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO GURGAON-NO JOBS IN NOIDA- APPLY IF CAN RELOCATE

Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore Must Know-English and Hindi

Role & Responsibilities Job description 1. LMS Management & Coordination Oversee the Learning Management System (LMS) and ensure smooth functionality. Coordinate with regional teams for timely issue resolution and system updates. 2. Training Content Development & SOP Management Develop training content and standard operating procedures (SOPs). Ensure all training materials are up to date and aligned with business needs. 3. Regional Training Implementation Work closely with regional trainers to implement training programs effectively. Monitor training delivery and ensure consistency across regions. 4. Training Effectiveness & Reporting Prepare and analyze monthly training dashboards. Evaluate...

Experience Minimum 13-15 years of experience as trainer in S2C processes. Certification in training can be an additional advantage Good knowledge in MS-Office (excel etc.) Good Communication and analytical skills Skills and Experience Required Excellent understanding on Supply chain management, having SCM Specialization (GCSCMP CERTIFICATION Oor CSCP) and APICS/CPIM CERTIFICATION, SCOR FRAMEWORK CERTIFIED will be advantage Create training material and define assessment criteria and success criteria for developing SCM academy Experienced in training batches on SCM basic and Advanced level with simulation game mode teaching Able to articulate and connect SCM best practices across all industry ...

We are actively hiring for a Process Trainer!!! Location- Goregaon. Mumbai Shift - Rotational Shifts (including night shifts - 5 days working with 2 rotational weekoffs) Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback...

Job Description Job Title/Role - Beat Trainer DTH Job Position- Assistant Manager Employment Type- Permanent Job (Full Time) Education- Graduate (Preferable BE. B. Tech) Experience - 1-2 + years Company Profile - www.upgrad.com The incumbent will be responsible for Beat Training for the respective areas. Ideal Candidate Profile (Essential Attributes) 1-2+ years of work experience in Training Graduate / minimum 2 years Diploma after 12th pass. Prior DTH training experience (Preferable) Sales/Retail/DTH training (telecom) experience required Need to open for Travel in local area (Customer Premise & Modern Trade Stores) Need to open for outstation travel Need to have Classroom/Online/Field Trai...

Role & responsibilities Conduct Training Needs Analysis (TNA) to identify skill gaps and develop suitable training programs. Design, develop, and deliver training programs, including onboarding, leadership development, technical skills, and soft skills training. Coordinate with internal stakeholders and external training vendors to facilitate learning sessions. Organize and manage Learning & Development (L&D) initiatives, including workshops, e-learning, and certification programs. Evaluate training effectiveness through feedback, assessments, and performance improvements. Maintain training records and generate reports on training activities and outcomes. Support the development of career de...