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3.0 - 8.0 years
5 - 10 Lacs
ludhiana
Work from Office
Company Description Oriental Textile is a market leader in the manufacturing, dyeing, and processing of customer-oriented, market-driven circular knitted fabrics in India. Founded by Mr. Rajinder Pal Sood in the 1950s and expanded by his son Mr. Satish Sood, the family business has grown significantly and diversified into various areas of the textile industry. Today, Oriental Textile is the largest manufacturer of knitted terry fabric in the country, offering a range of fabrics including single jersey, spandex, and dri-fit fabrics. The company employs thousands and utilizes the latest technology to create unique and artistic fabrics. Job Description To act as a liaison between buyers and the...
Posted 2 months ago
2.0 - 7.0 years
6 - 9 Lacs
gurugram
Work from Office
Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience - VOICE only Shift- US
Posted 2 months ago
3.0 - 7.0 years
4 - 6 Lacs
bengaluru
Work from Office
Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore Must Know-English and Hindi
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
You should have at least 1 year of working experience in TNA and day-wise planning for Leather Bags and Belts as a Merchandiser. A qualification from NIFT/FDDI is required for this role. Excellent communication skills, both verbal and written, are a must. This is a full-time position located at Sector-64, Noida. The work schedule is during the day shift and requires in-person presence.,
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
kolkata, bengaluru
Work from Office
Only For Bangalore / Kolkata | Process Trainer | International BPO Process Trainer || International BPO Experience: Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate) 1 Yr of Process Trainer With International BPO On Papers (Mandate) Only International Process in Process Trainer Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For BANGALORE / KOLKATA INTERNATIONAL US VOICE Process Trainer EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-...
Posted 2 months ago
1.0 - 6.0 years
3 - 7 Lacs
kolkata, bengaluru
Work from Office
Only For Bangalore / Kolkata | Process Trainer | International BPO Process Trainer || International BPO Experience: Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate) 1 Yr of Process Trainer With International BPO On Papers (Mandate) Only International Process in Process Trainer Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For BANGALORE / KOLKATA INTERNATIONAL US VOICE QA EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, intern...
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
gurugram
Work from Office
Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
gurugram
Work from Office
Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
gurugram
Work from Office
Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...
Posted 2 months ago
2.0 - 7.0 years
6 - 10 Lacs
gurugram
Work from Office
Leading BPO in Gurgaon Hiring for Process Trainer International BFSI Voice Process(Mandatory) Require minimum 1years experience as Process Trainer in International BPO Immediate joiners(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 10.5LPA Shifts 24*7 5 Days Workin g Two Way Cabs Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques...
Posted 2 months ago
2.0 - 7.0 years
6 - 10 Lacs
gurugram
Work from Office
Leading BPO in Gurgaon Hiring for Process Trainer International BFSI Voice Process(Mandatory) Require minimum 1years experience as Process Trainer in International BPO Immediate joiners(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 10.5LPA Shifts 24*7 5 Days Workin g Two Way Cabs Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques...
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
gurugram
Work from Office
Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...
Posted 2 months ago
1.0 - 6.0 years
4 - 5 Lacs
bengaluru
Work from Office
Hi Job Seekers, We are hiring for a Multinational BPO at Bangalore location! We are seeking a skilled and enthusiastic Process Trainer to join our team. The role involves training new hires and existing employees on process knowledge, product updates, and standard operating procedures. CTC- 5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) Note- We are also hiring for Team lead - Operations, Assistant Manager - Operations, Manager Operations, Quality Analyst. Candidates should have experience with E-commerce process will be preferred. Key Responsibilities Conduct induction training for new joiners and ensure smooth transition into operations. Deliver process and product traini...
Posted 2 months ago
3.0 - 8.0 years
4 - 7 Lacs
gurugram, delhi / ncr
Work from Office
We are Hiring Sales Process Trainer (Immediate Joiners Only) We're looking for an experienced Process Trainer to join our team in Gurugram (Sector 44) or Patel Nagar, Delhi NCR . This is a full-time, 6-day work week position based entirely in the office. If you have a strong background in sales training and can start immediately, please share your resume on WhatsApp with HR Himanshi at 9667994002 . Job Responsibilities: Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowle...
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
pune
Work from Office
Job Description IGT Solutions is hiring an enthusiastic and experienced Process Trainer to join our dynamic team supporting International Travel operations in a contact center environment. The ideal candidate will be responsible for delivering impactful training programs, improving team performance, and ensuring a seamless learning experience that aligns with business goals. Roles & Responsibilities Deliver and manage end-to-end training programs for new hires and existing staff. Evaluate training effectiveness and provide regular feedback and improvement plans. Conduct floor support, performance coaching, and mentoring sessions. Collaborate with Operations to share training reports/MIS and ...
Posted 2 months ago
5.0 - 8.0 years
7 - 10 Lacs
mumbai
Work from Office
Skill required: Talent Development- Instruction Design - Learning Delivery Instruction Designation: Learning Exp Design & Dev Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development- Instruction DesignDeliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals. What are we looking for? Perform training solutions production on all types of development projects oDevelop understanding about the subject matter through materials provided and indivi...
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
The role involves managing basic process metrics such as Throughput, FAP, C-SAT scores, Call quality scores, and Product test scores as per defined standards. Providing feedback at the agent level for quality and product improvement is also a key responsibility. Reporting basic escalations to the supervisor and handling activities like BQM, refreshers, calibration, NHT, TNA, TNI, OJT, and mock calls are essential tasks. The ideal candidate should possess proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and be familiar with instructional software. Strong interpersonal skills are necessary for effective communication with all levels of manage...
Posted 2 months ago
2.0 - 4.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Job Title: Trainer II Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Deliver Customer service product training for a Leading Retail Client 2+ Years of supporting Customer Service Client as Process Trainer Design training curriculum using inputs from Operations, Quality & Clients. Knowledge management for the process. Keep up to date with product / process knowledge. Accountability for 0 - 90 days b...
Posted 2 months ago
2.0 - 7.0 years
3 - 5 Lacs
bengaluru
Work from Office
Responsibilities: To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated a...
Posted 2 months ago
2.0 - 7.0 years
3 - 5 Lacs
bengaluru
Work from Office
Hiring for QA. Languages Required (Any one): English & Gujarati OR Marathi Job Description:We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is fluent in [Malayalam OR Gujarati OR Marathi] along with English. The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across all communication channels. Key Responsibilities: Monitor calls, chats, and emails to assess the quality of service delivered Identify gaps in agent performance and suggest improvements Provide constructive feedback and coaching to agents Maintain audit reports and track quality metrics C...
Posted 2 months ago
7.0 - 12.0 years
12 - 15 Lacs
pune
Work from Office
Leading BPO in Pune Hiring for Process Training Manager International Voice Process Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 15LPA Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training...
Posted 2 months ago
2.0 - 7.0 years
5 - 6 Lacs
kolkata
Work from Office
Leading BPO in Kolkata Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6.5LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techni...
Posted 2 months ago
2.0 - 7.0 years
6 - 9 Lacs
gurugram
Work from Office
Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- US
Posted 2 months ago
2.0 - 6.0 years
3 - 6 Lacs
mumbai suburban, thane, navi mumbai
Work from Office
We are hiring for universal trainer whom with requires strong communication skills, a passion for teaching, and the ability to adapt training methods to meet the needs of different learners also Throughput, TNI, TNA, FPA, Mock calls Required Candidate profile Designation: Universal Trainer Location:Airoli Experience:2+ Years Shift Window : 24 x 7 Process : Experience in International Voice Process is mandatory Contact: snehapawar@peshr.com/7021769496
Posted 2 months ago
3.0 - 8.0 years
3 - 6 Lacs
bengaluru
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407
Posted 2 months ago
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