A HDFC BANK Credit Card & loan Sales Officer's primary responsibility is to acquire new credit card customers and increase sales by promoting and selling credit card products to both internal and external clients. This involves lead generation, understanding customer needs, explaining product features, and closing sales through various channels, including telemarketing, email, and direct visits. Key responsibilities of a Credit Card Sales Officer typically include: Acquiring new customers: Generating leads and converting them into credit card holders through various channels like telemarketing, email campaigns, direct visits, and walk-in clients. Understanding customer needs: Assessing each client's financial profile and requirements to recommend the most suitable credit card product. Explaining product features and benefits: Providing clear and concise information about credit card products, including features, benefits, and associated fees. Closing sales: Persuading customers to apply for a credit card by addressing their concerns and offering tailored solutions. Processing applications: Ensuring that credit card applications are completed accurately and submitted promptly. Tracking performance: Monitoring sales targets and identifying areas for improvement. Maintaining and updating databases: Keeping customer information accurate and up-to-date. Providing excellent customer service: Addressing customer inquiries, resolving complaints, and ensuring a positive customer experience. Cross-selling and upselling: Identifying opportunities to sell additional products and services, such as loans or insurance. Staying informed: Keeping abreast of industry trends, regulatory changes, and new product offerings. Building and maintaining relationships: Developing strong relationships with clients and colleagues to foster collaboration and trust.
A HDFC BANK Credit Card & loan Sales Officer's primary responsibility is to acquire new credit card customers and increase sales by promoting and selling credit card products to both internal and external clients. This involves lead generation, understanding customer needs, explaining product features, and closing sales through various channels, including telemarketing, email, and direct visits. Key responsibilities of a Credit Card Sales Officer typically include: Acquiring new customers: Generating leads and converting them into credit card holders through various channels like telemarketing, email campaigns, direct visits, and walk-in clients. Understanding customer needs: Assessing each client's financial profile and requirements to recommend the most suitable credit card product. Explaining product features and benefits: Providing clear and concise information about credit card products, including features, benefits, and associated fees. Closing sales: Persuading customers to apply for a credit card by addressing their concerns and offering tailored solutions. Processing applications: Ensuring that credit card applications are completed accurately and submitted promptly. Tracking performance: Monitoring sales targets and identifying areas for improvement. Maintaining and updating databases: Keeping customer information accurate and up-to-date. Providing excellent customer service: Addressing customer inquiries, resolving complaints, and ensuring a positive customer experience. Cross-selling and upselling: Identifying opportunities to sell additional products and services, such as loans or insurance. Staying informed: Keeping abreast of industry trends, regulatory changes, and new product offerings. Building and maintaining relationships: Developing strong relationships with clients and colleagues to foster collaboration and trust.
A HDFC BANK Credit Card & loan Sales Officer's primary responsibility is to acquire new credit card customers and increase sales by promoting and selling credit card products to both internal and external clients. This involves lead generation, understanding customer needs, explaining product features, and closing sales through various channels, including telemarketing, email, and direct visits. Key responsibilities of a Credit Card Sales Officer typically include: Acquiring new customers: Generating leads and converting them into credit card holders through various channels like telemarketing, email campaigns, direct visits, and walk-in clients. Understanding customer needs: Assessing each client's financial profile and requirements to recommend the most suitable credit card product. Explaining product features and benefits: Providing clear and concise information about credit card products, including features, benefits, and associated fees. Closing sales: Persuading customers to apply for a credit card by addressing their concerns and offering tailored solutions. Processing applications: Ensuring that credit card applications are completed accurately and submitted promptly. Tracking performance: Monitoring sales targets and identifying areas for improvement. Maintaining and updating databases: Keeping customer information accurate and up-to-date. Providing excellent customer service: Addressing customer inquiries, resolving complaints, and ensuring a positive customer experience. Cross-selling and upselling: Identifying opportunities to sell additional products and services, such as loans or insurance. Staying informed: Keeping abreast of industry trends, regulatory changes, and new product offerings. Building and maintaining relationships: Developing strong relationships with clients and colleagues to foster collaboration and trust.
A HDFC BANK Credit Card & loan Sales Officer's primary responsibility is to acquire new credit card customers and increase sales by promoting and selling credit card products to both internal and external clients. This involves lead generation, understanding customer needs, explaining product features, and closing sales through various channels, including telemarketing, email, and direct visits. Key responsibilities of a Credit Card Sales Officer typically include: Acquiring new customers: Generating leads and converting them into credit card holders through various channels like telemarketing, email campaigns, direct visits, and walk-in clients. Understanding customer needs: Assessing each client's financial profile and requirements to recommend the most suitable credit card product. Explaining product features and benefits: Providing clear and concise information about credit card products, including features, benefits, and associated fees. Closing sales: Persuading customers to apply for a credit card by addressing their concerns and offering tailored solutions. Processing applications: Ensuring that credit card applications are completed accurately and submitted promptly. Tracking performance: Monitoring sales targets and identifying areas for improvement. Maintaining and updating databases: Keeping customer information accurate and up-to-date. Providing excellent customer service: Addressing customer inquiries, resolving complaints, and ensuring a positive customer experience. Cross-selling and upselling: Identifying opportunities to sell additional products and services, such as loans or insurance. Staying informed: Keeping abreast of industry trends, regulatory changes, and new product offerings. Building and maintaining relationships: Developing strong relationships with clients and colleagues to foster collaboration and trust.
URGENT HIRING : Telecaller Executive – Credit Card & Loan Sales (Contact HR: Amit Das | 📞 9831509990) Location: Madhyamgram, Kolkata, West Bengal Department: Sales & Marketing Reports to: Sales Manager / Team Leader Compensation & Benefits Fixed Salary: ₹10,000 – ₹15,000 per month Incentives: Up to ₹2,000 per month (performance-based) Other Benefits: Travelling Allowance Annual Bonus Provident Fund (PF) Mobile Allowance Health Insurance ESI (ESIC) Coverage Eligibility Gender: Female Candidates Only Experience: Fresher / Experienced in Telecalling or Sales preferred Education: Minimum 12th Pass / Graduate (any stream) Skills Required: Excellent communication & convincing skills Customer-focused approach Ability to handle sales pressure & targets Basic computer knowledge Role & Responsibilities Promote and sell HDFC Bank Credit Cards & Loan Products to potential customers Lead generation through outbound calls, referrals, and follow-ups Understand customer needs and recommend the most suitable product Explain product features, benefits, eligibility, and documentation process Maintain customer database and update CRM records Achieve monthly sales targets and contribute to team goals Build and maintain long-term relationships with clients Collaborate with internal teams for smooth onboarding of customers Why Join Us? Attractive salary + incentive structure Work with a leading private sector bank Career growth opportunities in the banking & finance sector Supportive work environment with employee benefits 📞 Interested candidates can apply directly by calling HR Amit Das at 9831509990 📍 Job Location: Madhyamgram, Kolkata, West Bengal