Customer Service Executive - Sales - ILSCV Finance - Motor Finance - Sales - Howrah - Liluah - CSE Tata Capital

1.0 - 5.0 years

0 Lacs

howrah, west bengal

On-site

The key objective of the job is to coordinate with all departments to ensure the smooth movement of files from Log-in to Disbursals. This involves activities such as generating SAGE/RSPM/Dedupe reports, coordinating with Operations/Credit/RCU departments for the seamless movement of files throughout various stages like LOGINS, RO, DISBURSAL, and BOOKING. Additionally, the role requires coordination with Cashier/Accounts and engaging with walk-in customers to facilitate new CV business generation. Resolving 1st EMI and 30+ <12 MOB issues in coordination with the Field Collections Team is also a crucial responsibility. Updating RC in the TMF system in collaboration with the Dealership team and customers, assisting customers in generating URC, and ensuring the information is correctly updated in TMF systems for MSME customers are essential tasks. The ideal candidate should be a Graduate.,

Posted 2 weeks ago

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