Tl Ops Jobs – Apply to Latest Tl Ops Job Vacancies

Hiring For a Team leader operations For a leading BPO- Navi Mumbai Minita Gupta

3 - 8 years

5 - 5 Lacs

Mumbai Suburbs, Navi Mumbai, Mumbai (All Areas)

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Hiring for a team leader in operations BPO experience mandatory Excellent comms skills Inbound customer service domain Budget Up to 5.5Lpa (Depending upon the round of interview) Location- Navi Mumbai Manage day to day operations Required Candidate profile Over all 5 years of experiences and 2+ years of Domestic TL BPO/KPO on paper it mandatory Need immediate/1 month notice only Graduate Mandatory

Posted 2 months ago

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TL Ops Teleperformance (TP)

2 - 7 years

1 - 5 Lacs

Noida

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Roles and Responsibilities Manage day-to-day operations of the team, ensuring efficient use of resources and meeting performance targets. Monitor and analyze key metrics such as ATRR (Average Time To Resolve) to identify areas for improvement. Develop and implement process improvements to increase productivity, reduce costs, and enhance customer satisfaction. Collaborate with cross-functional teams to resolve complex issues and drive business growth. Ensure compliance with company policies, procedures, and regulatory requirements. Desired Candidate Profile 2-7 years of experience in BPO Operations or TL Ops role. Strong understanding of ATTRR (Average Time To Resolve) principles and practices. Excellent communication skills with ability to work effectively across multiple stakeholders. Proven track record of driving process improvements through data analysis and problem-solving. Please drop your cv at sakshi.goyal2@teleperformnacedibs.com

Posted 3 months ago

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