About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. We're looking for an experienced Risk Specialist -Deception to join our Products team. Reporting to the Director of Risk Architecture, you’ll be responsible for: Serving as the customer’s primary resource for all aspects of their ZS Deception deployment, including best practices and solutions for specific requirements Providing guidance on product capabilities, features, configuration, and assisting with design, planning, and migration tasks Analyzing deployment scenarios, existing rules, and configurations while coordinating and executing production cutovers Troubleshooting product issues, support customer operations, and test functionalities in lab environments for pre-meeting preparation Delivering regular updates, host informal technical workshops, and participate in QBRs to showcase Deception implementations What We’re Looking for (Minimum Qualifications) Minimum 3 + years of experience with Zscaler Deception technology or similar roles in networking/security Expertise in deploying, maintaining, or troubleshooting enterprise networking, firewall, and security solutions Familiarity with networking/security products, enterprise infrastructure, and protocols (e.g., IPSEC, GRE, HTTP/HTTPS, DNS, TLS) Proficiency in authentication systems like SAML, LDAP, and MS Active Directory What Will Make You Stand Out (Preferred Qualifications) Experience with Zscaler Deception Solution or similar decoy/honeypot technologies and familiarity with cloud platforms like Microsoft Azure and AWS Proficiency with Hypervisors (VMware, Hyper-V, KVM) and strong troubleshooting skills using tools like Wireshark and tcp dump Ability to manage technical discussions across diverse audiences with excellent multitasking and project management skills under pressure #LI-Hybrid #LI-RG At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
