1033 Tl Jobs - Page 21

Immediate Hiring for Team Leader Location-:Noida Shift-: US shift Min 2 Yrs Exp as TL in International BPO Performance Management, Attrition and Shrinkage Call@9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Sal Upto 8.5 LPA in Noida Exp of Back office or P&C or Collections in International BPO. AP/AR /OTC / Content Moderation Exp is NOT suitable for this role Call@9205503253 / 9953262467

Candidate should be currently working as a Team Leader on papers in an International Voice process. Work Location - Bangalore / Kolkata / Pune / Mumbai / Hyderabad Shift - US Shifts Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Sadiq @ 8904378561 for more details for more details.

Candidate should have experience working as a Team Leader OR Quality analyst for US healthcare process. Shift - US rotational shifts Work Location - Hyderabad Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Swapna @ 7411718707 for more details.

For Team Leader: Minimum 3 Years Of Experience with Minimum 1 Year Of Experience As A Team Leader in Inbound Customer Service (Voice Process) is Mandatory, where managed Team Of Customer Service Associates And Teams AHT, Shrinkage, SLA & Attrition and Possess Good Communication Skills In English. For Assistant Manager: Minimum 6 Years Of Experience with Minimum 2 Years Of Experience As An Assistant Manager in Inbound Customer Service (Voice Process) is Mandatory, where managed & Coached Team Leaders, Customer Service Associates And Teams AHT, Shrinkage, SLA & Attrition and Possess Good Communication Skills In English And have handled Clients.

Lead, mentor and supervise a team of 8-10 sales callers to achieve individual and team sales targets Monitor team performance, analyze key metrics and publish regular performance reports Give regular feedback to team to improve product knowledge, sales techniques and customer handling skills Motivate and encourage team members to maintain high energy levels and focus on achieving targets Handle escalations and assist team members in resolving customer objections effectively Identify areas for process improvement and implement best practices to enhance team productivity Required Skills & Qualifications: Graduate / post graduate with 3 to 10 years of experience in tele sales, with at least 2 y...

Drive lead generation, for Supply Chain Finance loan coach internal teams, meet targets, resolve issues and negotiation skills. engaged with Sanctioning of SCF Apply- janvi.urbanecorps21@gmail.com

Position Team Lead Healthcare Process (BPO) Location: Mohali Experience: 4+yrs in BPO (2 yr as T L , healthcare/international process preferred) Salary: Up to 7LPA Responsibilities Lead a team of 15–20 associates in international healthcare (voice process) Monitor and drive KPIs: CSAT, AHT, FCR, attrition & shrinkage Conduct huddles, daily reviews, monthly appraisals, & mentor team members Handle escalations, collaborate with QA, training, WFM for continuous improvement. Requirements 4+ years in Healthcare with at least 2 year as Team Lead Strong analytical skills and KPI ownership Excellent coaching, communication, & Excel/reporting abilities Flexible for rotational shifts, immediate/short ...

Description: c++ Requirements: Bachelor’s Degree or greater in Computer Science, Electronics & Communications, Electrical Engineering, or related field. Knowledge in architecture, design, prototyping, software development, code review and unit testing for embedded devices. knowledge in C, C++, C++11/C++14 or C++17 preferred. knowledge in Embedded systems. knowledge in C, C++ , embedded Linux and device driver Excellent with C++ build process Excellent knowledge of multithreading and algorithms Solid foundational knowledge of inter-process communications (IPC) and remote procedure calls (RPC). Proficiency with multiple communications paradigms: client-server, peer-to-peer, and publish/subscri...

Inland Waterways Authority of India - Team Leader Leading, coordinating and supervising the Consultant’s team for delivering the Services in a time bound manner and also providing directions to the Consultant’s team to ensure that the project(s) are delivered as per the Client’s/ Bank’s requirements Overall management of the project(s) including but not limited to monitoring, reporting and coordinating to ensure that the project(s) development is in accordance Assist client in obtaining necessary administrative and financial approvals of the competent authority required for successful implementation of the Project, including preparation of proposals for internal approvals, Agenda Notes for c...

Team Lead- Immediate Joiner- Hyderabad. Please share cvs to sd00838847@techmahindra.com Job Description: Job description and activities involved To motivate, develop and mentor team members in a dynamically changing environment Monitor projects/transactions and provide qualitative/constructive feedback to the SMEs/Team members Respond to operations/quality performance related queries from the client Drive process performance to achieve and exceed SLA deliverable Manage expectations of his/her team members and proactively should be able to sense their needs Represent the project and participate in client visits and meets Ability to drive process performance & transformation Maintain delivery ...

Opening for the Team leader, need excellent communication, candidates should know attrition, shrinkage, kpi, kra, Bpo matrix, looking immediate joiner inbound/outbound any process, at least 1 year on paper as Team leader ,Interested apply today.

Should have overall 5-6 yrs of overall experience , on-paper TL exp for international blended process 2+ years. Graduation mandate Excellant comms 5 days working, Shifts will be EST OR CST time zone Budget - 6.5 L Only Immediate joiners Only localite candidate should be from Mumbai Minimum of 2+ years as an International Inbound contact center servicing US clients managing a span of 30+ Needs to be high on responsibility and ownership At least 5 to 7 years of experience in contact center operations management with Chat customer service experience. Should have managed multiple processes and ensured delivery within timelines Demonstrated ability to understand staffing, process efficiencies, an...

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!! HIRING FOR OPERATIONS TEAM LEAD POSITION FOR MULTINATIONAL BPO Location- Bangalore (Shivaji Nagar & Kundlu Gate) Position - Team Lead Requirement - Graduate with minimum 1 year as Operations Team Lead & Total 4 years Experience in BPO can Apply. ROLE & RESPONSIBILITIES Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resou...

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named...

Job Title: Customer Support Team Lead (Kannada & English) Location: Novel Tech Park, 46/4, Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, H.S.R Extension, Bengaluru, Karnataka 560068 Interview Mode: Virtual Working Days & Hours: Monday to Saturday, 9:00 AM 6:00 PM Joining: Immediate / Within 15 Days Salary: 25,000 – 28,000 (in-hand, based on experience) About the Role: We are hiring a Customer Support Team Lead for Uber India . This role is ideal for someone who has minimum 1 year of team-leading experience in a BPO/call center environment , is fluent in Kannada and English , and is passionate about driving team performance and customer satisfaction. Key Responsibilities: Lead and mana...

* Maintain healthy relations with Customers. * Look for better sales Opportunity to grow company revenue. * Lead and manage the activity of sales team. * Motivate them for Sales. * Handle the walkin customers. * Cross sale of other banking products. Required Candidate profile Any Graduate with Min. 2 year Sales Experience Must be local and have area knowledge Must have valid document of last company Age between 24 to 40 M-hitisha.sresthinfo@gmail.com C - 9106057150 Perks and benefits On Roll Job + High CTC Incentives + Allowances

Roles and Responsibilities Manage a team of customer service representatives to deliver exceptional customer experiences. Oversee daily operations, ensuring adherence to SLAs and KPIs while maintaining high levels of productivity. Develop and implement strategies to reduce shrinkage, attrition, and improve overall team performance. Collaborate with other departments (e.g., training, HR) to resolve issues and drive continuous improvement initiatives. Ensure effective floor management by monitoring agent activity reports, identifying trends, and taking corrective actions. Desired Candidate Profile 3-8 years of experience in BPO operations or similar industry as a Team Leader or Supervisor. Str...

Roles and Responsibilities Manage a team of customer service representatives to deliver exceptional customer experiences. Oversee daily operations, ensuring adherence to SLAs and KPIs while maintaining high levels of productivity. Develop and implement strategies to reduce shrinkage, attrition, and improve overall team performance. Collaborate with other departments (e.g., training, HR) to resolve issues and drive continuous improvement initiatives. Ensure effective floor management by monitoring agent activity reports, identifying trends, and taking corrective actions. Desired Candidate Profile 3-8 years of experience in BPO operations or similar industry as a Team Leader or Supervisor. Str...

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named...

AML/Transaction monitoring for our Hyderabad location NP: 0 to 30 Days

Job Title: PKI Engineer / PKI Specialist Job Summary: We are looking for a skilled PKI Engineer to design, implement, and manage our Public Key Infrastructure systems. This role will be responsible for ensuring secure digital identity, encryption, and authentication mechanisms across the enterprise. The ideal candidate will have deep knowledge of certificate management, cryptographic standards, and experience with tools such as Microsoft ADCS, Venafi, DigiCert, or similar. Key Responsibilities: Design, deploy, and maintain PKI infrastructure , including Certificate Authorities (CAs), Registration Authorities (RAs), and OCSP/CRL services. Manage digital certificates for users, devices, servic...

• 3-4 years of experience in corporate sales for Bangalore region • Team leading experience • The role involves acquiring new Clients (mid-sized corporate companies). It would also involve managing the existing Client portfolios. • Being a Sales Profile, this job involves travelling in the allocated area for Client Meetings, Bank Meetings etc. • Direct cold call in Industrial area in respective location • Bank Branch Visit for collecting fresh data. Scheduling meeting with the prospective clients and promoting Crisil and benefits of credit ratings. • Following up with the clients post client acquisition for payment and feedback on the ratings. • Getting feedback from the customers and sharin...

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named...

Technical support Team leader 4B Role Designation Technical Team Leader Position Summary Manage a team of technical executives in service desk operations. Main objective of the role will be to supervise the day-to-day delivery and performance of the team. The role will also require the individual to motivate, mentor, coach and groom the team. Ensure process & KM compliance along with meeting client and internal commitments. Own all customer escalations and complaints. Required skill set General knowledge & skills: Knowledge of Microsoft windows queries.• Experience in managing teams• Able to coach, mentor, motivate and interact with people• Excellent verbal and written communications • Stron...

Platinum Relationship Manager KRAs: Develops new and expands existing High Net worth Customer relationships for liabilities (SA driven) and commercial assets Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy. Cross-sells bank products to existing set of branch customers, which are mapped Informs customers of new products or product enhancements further to expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains ...