458 Tl Jobs - Page 15

Greetings!!! Openings : 5 Role: Assistant Manager/Manager (Bpo/Recruitments(Preferred) Exp. is must.) Exp : Min. 1 Yr As TL. Job Location : Agra/AjmerJaipur Call : Aditi: 7891924379 Apply to- converseithiring@gmail.com Rgrds, Team Converse

Lead Team Members, foster growth via effective coaching and communication and promote teamwork and cooperation• Identify performance related issues, develop an action plan for improvement• Provide expertise in handling escalated customer calls Required Candidate profile Provide feedback to team members on both call coaching and other daily performance call 9716551077,share cv mamta@emsol.co.in

Desired Candidate Profile : Extremely confident and well versed in dealing with the clients. Must bring strong negotiating skills and ability to close. Well adept with marketing concepts especially targeted marketing. Proficient in follow up with the clients Appreciative of building on existing client networks to leverage upselling. Ability to handle a team/ leadership qualities/Management skills. Real Estate industry experience is must. Excellent communication skills. Team Handling experience required.

Team Leader- Domestic BPO- immediate joiner Min 1 yr on paper as TL. Graduation is a must. Please share your cvs to sd00838847@techmahindra.com

Support Advocate (Applicable for Customer Service or Technical Support) Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. Updates and Patches: Stay informed about product updates, patches, and known issues. Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: Tiered Support: Escalate complex issues to higher tiers when necessary. Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: First-Contact Resolution: Strive for first-contact resolution whenever possible. Professionalism: Maintain a positive and professional demeanour even during challenging interactions. Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: Adherence to Policies: Follow Microsoft’s support policies and guidelines. Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. Billing Management: Understand billing processes and assist customers with billing-related inquiries. Sign-In Assistance: Help customers with sign-in or sign-up processes. Refunds and Purchases: Assist with refunds and guide customers through product purchases. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. Assisting with Updating / Upgrading the Product or Service cross platform. Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environment. call Aditi@7795311459 call kavya@7849020010

4 years in BPO ,1 year as a Team Leader on paper International Voice Technical process * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Candidate should be currently working as a Team Leader on papers in an International Voice process. Work Location - Bangalore Shift - US Shifts Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Swapna @ 7411718707 for more details

Candidate should be currently working as a Team Leader on papers in an International Voice process. Work Location - Thane Shift - US Shifts Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Sadiq @ 8904378561 for more details

Greet and seat guests promptly Take accurate food and beverage orders Provide menu recommendations Ensure table setup, cleanliness, and readiness Handle guest requests and resolve any problem Maintain compliance with health and safety standards Required Candidate profile Prior experience in food and beverage service is preferred. Positive attitude and ability to work in a fast-paced environment. Flexibility to work shifts, weekends, and holidays Continental Commi

Call On -9510772605 (Tulsi) Recruit the team of advisors. Train and motivate them. Guiding the Team to sell the products on the market. Driving sales through advisors, for the company Team Management and team handling Required Candidate profile Age: 21 To 39Years Qualification: Graduation (No Backlogs) Experience: 2 year of Experience in Sales & Marketing ( BFSI ) with Relieving Letter/Resignation Acceptance Mail Bike: Mandatory

Role Overview: As a Telesales Team Leader, you will be responsible for leading and motivating a team of telesales representatives to achieve sales targets and deliver outstanding customer service. You will play a pivotal role in driving performance, providing guidance and support, and fostering a positive and collaborative team environment. Responsibilities: l Lead a team of insurance telesales representatives, providing coaching, training, and performance feedback to optimize individual and team performance. l Set ambitious sales targets and develop strategies to achieve them, monitoring progress and implementing corrective actions as needed. l Conduct regular performance evaluations and provide constructive feedback to team members, recognizing achievements and addressing areas for improvement. l Develop and maintain a comprehensive understanding of our insurance products, processes, and systems to effectively support and guide team members. l Monitor sales calls and provide ongoing coaching to enhance sales techniques, product knowledge, and customer service skills. l Collaborate with other departments to streamline processes, resolve customer issues, and ensure a seamless customer experience. l Stay updated on industry trends, competitor activities, and regulatory requirements to inform sales strategies and maintain compliance. l Prepare and analyze sales reports, identifying trends and opportunities for improvement, and presenting findings to management. Requirements: l Proven experience in insurance telesales, with a track record of meeting or exceeding sales targets. l Previous experience in a leadership or supervisory role, with strong coaching and teambuilding skills. l Excellent communication skills, both verbal and written, with the ability to effectively interact with team members, clients, and stakeholders. l Strong organizational skills and the ability to prioritize tasks in a fastpaced environment. l Proficiency in CRM software and MS Office Suite. l Demonstrated ability to analyze data, identify trends, and make datadriven decisions. l Knowledge of insurance products, regulations, and industry best practices. l Bachelor's degree in Business Administration, Marketing, or a related field preferred. Benefits: l PF , ESI , Group Medical Insurance. l Competitive salary and Incentive structure. l Training and professional development opportunities. l Supportive and collaborative work environments. l Opportunities for career advancement within the insurance & Sales sector. Location: Star Health And Allied Insurance No-79, 1st Floor, Pudur Main Road, Peelamedu, Pudur Coimbatore - 641004.

Job description Greetings From Ienergizer Gurgaon !! Hiring for Team Leader Profile Location :- Gurgaon Salary - Upto 45K - 50k CTC per month Note :- Minimum 1+ yrs. of experience in team handling and total 3yr experience required from BPO Industry Only Graduate can apply 6 Days working 24*7 Shifts (Rotational Shifts) Walkin Interview :- Address- Walkin at Ienergizer IT services Pvt Ltd, Address Plot no. 512-513 udyog vihar Phase 3 Sector 19 Gurgaon 122016 Time -11am to 3pm Interested candidates can Share your Resume On Whatsapp - Vinay- 9910155221 Regards Vinay HR

Interact with customers, provide product information Meet sales targets and goals Generate leads and reach out to customers Follow up with customers post-sales Maintain accurate sales records Collaborate with team members Mo-8849967332 Required Candidate profile Education : Any Graduate With Good Communication Experience : Must 1+ years of field Sales / Banking / Finance / Insurance Age : 22 to 40 years (Fresher's don't apply) Locality : Should be Local Perks and benefits PF Medical Benefits Family Insurance On roll job

Driving building, training and activation of agent Monitor agent business performance to ensure activation Generation of lead to drive sale ensuring achievement of target Policy renewal Increasing product awareness among agent Mo-8849967332 Required Candidate profile Education : Any Graduate With Good Communication Experience : Must 1+ years of field Sales / Banking / Finance / Insurance Age : 24 to 40 years (Fresher's don't apply) Locality : Should be Local Perks and benefits PF Medical Benefits Family Insurance On roll job

100% leads will be provided Build & maintain strong relationships with customers, providing insurance solutions to meet their financial needs Meet, exceed sales targets through proactive lead generation, follow-ups, and closing sales 7046773537 Required Candidate profile Education : Any Graduate With Good Communication Experience : Must 1+ years of field Sales / Banking / Finance / Insurance Age : 24 to 40 years (Fresher's can't apply) Locality : Should be Local Perks and benefits PF Medical Benefits Family Insurance On roll job

Recruit & build a high-performing distribution network of Leaders. Train, motivate, guide leaders to recruit Agents & sell insurance through them. Provide both pre & post-sales service support. Expand company's distribution network. Mo-6352972151 Required Candidate profile Education : Any Graduate With Good Communication Experience : Must 1+ years of field Sales / Banking / Finance / Insurance Age : 24 to 45 years (Fresher's don't apply) Locality : Should be Local

Recruit & build a high-performing distribution network of Leaders. Train, motivate, guide leaders to recruit Agents & sell insurance through them. Provide both pre & post-sales service support. Expand company's distribution network. Mo-6352972151 Required Candidate profile Education : Any Graduate With Good Communication Experience : Must 1+ years of field Sales / Banking / Finance / Insurance Age : 24 to 45 years (Fresher's don't apply) Locality : Should be Local

Build & lead sales team for new business Monitor market trends, sales & product performance Build strong relationship with customer to identify their needs Develop & execute strategic sale plans Collaborate with teams for revenue growth Mo-9023704649 Required Candidate profile Education : Any Graduate With Good Communication Experience : Must 1+ years of field Sales / Banking / Finance / Insurance Age : 24 to 40 years (Fresher's can't apply) Locality : Should be Local Perks and benefits PF Medical Benefits Family Insurance On roll job

Driving building, training and activation of agent Monitor agent business performance to ensure activation Generation of lead to drive sale ensuring achievement of target Policy renewal Increasing product awareness among agent Mo-9023704649 Required Candidate profile Education : Any Graduate With Good Communication Experience : Must 1+ years of field Sales / Banking / Finance / Insurance Age : 24 to 40 years (Fresher's can't apply) Locality : Should be Local Perks and benefits PF Medical Benefits Family Insurance On roll job

Appointment of Life Insurance Advisor Sales Insurance policy Individually and with the Team of Advisor It is a field work and Sales Job Increasing product awareness among agent Follow up on policy renewal It is on Company Payroll Job Mo-6352972151 Required Candidate profile Education : Any Graduate With Good Communication Experience : Must 1+ years of field Sales / Banking / Finance / Insurance Age : 22 to 40 years (Fresher's don't apply) Locality : Should be Local Perks and benefits PF Medical Benefits Family Insurance On roll job

Driving building, training and activation of agent. Monitor agent business performance to ensure activation. Generation of lead to drive sale ensuring achievement of target. Policy renewal. Increasing product awareness among agent. HR No: 9601737054 Required Candidate profile Education :- Any Graduate With Good Communication. Experience :- Must 1+ years of field Sales / Banking / Finance / Insurance. Age : 24 to 40 years (Fresher's can't apply). Locality : Should be Local. Perks and benefits P.F Medical Benefits Family Insurance On roll job.

Appointment of Life Insurance Advisor Sales Insurance policy Individually and with the Team of Advisor It is a field work and Sales Job Increasing product awareness among agent Follow up on policy renewal It is on Company Payroll Job HR No 9601737054 Required Candidate profile Education :- Any Graduate With Good Communication. Experience :- Must 1+ years of field Sales / Banking / Finance / Insurance. Age : 24 to 40 years (Fresher's can't apply). Locality : Should be Local. Perks and benefits P.F Medical Benefits Family Insurance On roll job.

Appointment of Life Insurance Advisor Sales Insurance policy Individually and with the Team of Advisor It is a field work and Sales Job Increasing product awareness among agent Follow up on policy renewal It is on Company Payroll Job Mo-9023704649 Required Candidate profile Education : Any Graduate With Good Communication Experience : Must 1+ years of field Sales / Banking / Finance / Insurance Age : 24 to 40 years (Fresher's can't apply) Locality : Should be Local Perks and benefits PF Medical Benefits Family Insurance On roll job

Build & lead sales team for new business Monitor market trends, sales & product performance Build strong relationship with customer to identify their needs Develop & execute strategic sales plans Collaborate with teams for revenue growth Mo9316295986 Required Candidate profile Education : Any Graduate With Good Communication Experience : Must 1+ years of field Sales / Banking / Finance / Insurance Age : 24 to 40 years (Fresher's can't apply) Locality : Should be Local Perks and benefits PF Medical Benefits Family Insurance On roll job

Interact with customers, provide product information. Meet sales targets and goals. Generate leads and reach out to customers. Follow up with customers post-sales. Maintain accurate sales records. Collaborate with team members. HR:, No:- 9601737054 Required Candidate profile Education :- Any Graduate With Good Communication. Experience :- Must 1+ years of field Sales / Banking / Finance / Insurance. Age : 24 to 40 years (Fresher's can't apply). Locality : Should be Local. Perks and benefits P.F Medical Benefits Family Insurance On roll job.