610 Tl Jobs - Page 15

Candidate should be in Chandigarh, Mohali Work From Office CTC 15-35 K /M While it is our hope to call every applicant that we receive to help them get job, this can often be a long-term process So we encourage you to call us @ 9779924404 Required Candidate profile U Must Have Sound communication skills Mature and reliable work ethic Be willing to connect with people & build rapport U Get Salary 20 to 33 K/ M

Hiring Customer Care Executive / Team Lead Customer Support 06 months to 2 years relevant experience only from travel BPO Fluent English/Spanish No fresher's Excellent command over GDS Open for rotational shift Resume #7838882457 SHRISTI Required Candidate profile Only Relevant experience candidates can apply Both Voice Process/ chat process hiring on Salary upto 35 k Team leader Negotiable 5 day's work Immediate joiners can apply Perks and benefits Cab + Incentives+ meal

Hiring Team Leader for ICICI Lombard contact center @ Vashi Office ** THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD ** Designation : - Senior Team Leader Role : - Handling Customer Service Team Shift Timing : - Female: 7 to 8:30 pm (Any 9.30 hrs.) Male :7 to 12:30 pm (Any 9.30 hrs) + (night shift) Week-Off : - 2 Rotational Week-off Age Criteria : - 25 to 37 Roles and Responsibilities: 1. Develop and implement effective training programs to enhance team performance and productivity. 2. Collaborate with cross-functional teams to resolve complex issues and improve overall process efficiency. 3. Analyze KPIs such as AHT, Shrinkage, Attrition, Csat, Dsat, FCR, Average Handle Time (AHT), First Call Resolution (FCR), Customer Satisfaction (CSat), Agent Evaluation Scores etc. to drive business growth & overall performance metrics. 4. Ensure compliance with quality standards and regulatory requirements. 5. Manage a team of customer service representatives to achieve operational excellence in Inbound Voice Process. 6. Oversee daily operations, ensuring efficient use of resources and effective communication among team members. 7. Provide coaching and guidance to team members on product knowledge, sales techniques, and customer service standards. 8. Ensure compliance with company policies, procedures, and regulatory requirements. Desired Candidate Profile: - 1. 4-6 years of experience in BPO industry with expertise in Inbound Voice Process. 2. Proven track record of managing teams effectively using TL methodologies. 3. Strong understanding of people management principles including recruitment, training, development & retention strategies. 4. Strong people management skills with ability to lead cross-functional teams effectively. 5. Excellent communication skills for building strong relationships with customers and internal stakeholder Required Skills: - 1. Excellent Communication 2. Good Thought Process 3. Graduation Mandatory. Additional qualification is an added advantage 4. Have handled various projects. 5. Service Voice Process Background 6. Open Industry Contact Detail :- SIMRAN KAUR MAAL : SIMRAN.MAAL@EXT.ICICILOMBARD.COM Regards, Human Resource

Designation: Team Leader-Voice Process-2 Inbound 2 Outbound Payroll-Bank Payroll Job Location-Thane Salary-12 Lakhs+Inc EXP-Graduate with min 2 yrs team handling exp Into Voice Process only apply(on papers TL) Call 9137797705 Hrutika www.hyfly.in Required Candidate profile Monitoring and managing KPIs such as Service level, Occupancy, Shrinkage, AHT for productivity of team members. Manage assigned division’s productivity to department/area SLA MUST have TL Exp Perks and benefits Medical Allowance + Daily Allowance

MEGA HIRING | TEAM LEAD | DOMESTIC PROCESS | CUSTOMER SERVICE VOICE PROCESS Job Title: Team Lead Customer Service (Domestic Voice) Location: Noida & Gurgaon Employment Type: Full-Time Work Mode: Walk-in Interview Only Industry: BPO / Customer Service About the Company: We are a leading BPO service provider, committed to delivering exceptional customer experiences. Our dynamic work environment offers growth opportunities for talented professionals who are passionate about customer service and team management. Job Description: We are hiring experienced Team Leads for a domestic voice process in Noida and Gurgaon. The role requires strong leadership skills, team management expertise, and the ability to drive performance in a fast-paced environment. This is a walk-in interview opportunity for immediate joiners. Eligibility Criteria: - Minimum 3 years of overall experience in the BPO/customer service industry - At least 1 year of on-paper experience as a Team Lead in a domestic voice process - Excellent communication and interpersonal skills - Proven ability to manage and motivate teams effectively - Comfortable with a 6-day working schedule Salary: - In-hand package: Up to 35,000 per month Key Responsibilities: - Lead and manage a team of customer service executives, ensuring they meet performance targets - Monitor and track team performance metrics, including productivity, quality, and customer satisfaction - Handle customer escalations and ensure timely resolution of issues - Provide regular coaching, feedback, and support to enhance team performance - Collaborate with the quality and training teams to improve service delivery standards - Prepare detailed performance reports and ensure adherence to service guidelines - Foster a positive and collaborative work environment Interview Details: - Mode: Walk-in interview only - Immediate joiners or candidates with a maximum 15-day notice period will be preferred How to Apply: Interested candidates can share their resume via WhatsApp at 9696714723 (Homa) . For ongoing job updates, follow our WhatsApp hiring channel: https://lnkd.in/ewAPNNk9 #TeamLead #CustomerService #DomesticVoice #BPOJobs #NoidaJobs #GurgaonJobs #WalkInInterview #CareerGrowth #ImmediateJoiners #LeadershipRoles #CustomerSupport #TeamManagement #HiringNow #JobOpportunity #ApplyNow

SUMMARY Job Title: FPNA with French, German, Italian Language Expert Location: [Insert Location] Company: [Insert Company Name] About the Company: [Insert Company Description] Job Description: We are seeking an experienced FPNA professional with expertise in French, German, and Italian languages to join our team. The ideal candidate will have a strong background in F&A processes, particularly in general accounting, and will be responsible for driving process standardization, delivery excellence, and effective people management for the assigned process. The candidate should also possess strong leadership and motivational skills, excellent communication abilities, and proficiency in financial period end processes and reporting on Oracle applications. Responsibilities: Ensure service delivery with zero surprises for specific processes such as reconciliation and journals Drive process standardization and delivery excellence for the process and team Proactively resolve issues and troubleshoot as needed Manage and appraise staff effectively Serve as a single point of contact and L1 escalation level Requirements Requirements: 4-9 years of experience in BPO Academic background in B.Com/M.Com/MBA/ICWA/CA Exposure to F&A process, preferably in general accounting Strong leadership and motivational skills Excellent communication skills in English, French, German, and Italian Proficiency in financial period end processes and reporting on Oracle applications Logical thinking and query resolution abilities Certification in any quality tools Experience in process improvements Note: Please list the requirements at the end, if present.

Team Leader Operations for International BPO **Salary Upto : 7.5 LPA** For Interview details Call/ Whatsapp @ 8723051470 / 8453399504 / 6002281943 Required Candidate profile Must have min 1 year experience as TL in International voice process Should have handled a team of 20-25 agents Should be aware about KRA/KPI of TL Must have excellent communication skills in English

Hey There ! Are you Fresher looking for job 1st time or Experienced Candidate looking for for a new Job & better salary ? If Yes, we Invite you to Work for MNC BPO Call Centre Call / Whats App Sourabh @9779924404 Job Location is Cahndigarh / Mohali Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria & Gym Subsidised Meals Perks and benefits Salary is in range of 15 K to 33 K / Month For CSR

About IIC Lakshya: Indian Institute of Commerce Lakshya is India's No.1 commerce institute, renowned for its high-quality education and innovative teaching methodologies. We offer both online and offline classes and have a dedicated corporate office with various departments, including HR, Finance, Academic, Administration, RM, Marketing, IT, and more. Job Overview: The Academics operations is centrally responsible for overseeing the academic results across all campuses of IIC Lakshya. This role requires a strategic thinker with strong leadership skills to ensure the highest standards of academic excellence and continuous improvement in teaching methodologies. Key Responsibilities: 1. Academic Leadership: Lead and manage the academic department to achieve and maintain high academic standards. Develop and implement academic policies and procedures to enhance the quality of education. 2. Faculty Management: Recruit, train, and mentor faculty members to ensure effective teaching practices. Conduct regular performance evaluations and provide feedback to faculty. 3. Student Performance: Monitor and analyze student performance data to identify areas for improvement. Implement strategies to enhance student outcomes and ensure high pass rates. 4. Quality Assurance: Develop and maintain quality assurance processes to ensure academic excellence. Conduct regular audits of teaching practices and student assessments. 5. Innovation in Teaching: Promote the use of innovative teaching methodologies and technologies. Encourage continuous professional development for faculty members. 6. Collaboration and Communication: Collaborate with other departments to support academic initiatives. Communicate effectively with students, parents, and stakeholders regarding academic matters. 7. Compliance: Ensure compliance with all regulatory and accreditation requirements. Keep abreast of changes in education regulations and implement necessary adjustments. 8. Reporting: Prepare and present reports on academic performance to the Managing Director and other stakeholders. Use data-driven insights to inform decision-making and strategic planning. Qualifications: Chartered Accountant (CA), Association of Chartered Certified Accountants (ACCA), or Postgraduate degree in a relevant field. Minimum of 05 - 10 years of experience in an academic leadership role. Proven track record of improving academic outcomes. Strong understanding of curriculum development and quality assurance processes. Excellent leadership, communication, and interpersonal skills. Ability to analyze data and implement data-driven strategies. Proficiency in using educational technologies and software. Preferred Skills: Experience in a multi-campus educational institution. Familiarity with online education platforms and e-learning methodologies. Strong organizational and time-management skills. Benefits: Competitive salary and benefits package. Opportunities for professional development and career advancement. Collaborative and supportive work environment.

Work From Office Only Team Lead / Team Leader / TL For International BPO 5 Days Working 24*7 Shift Location - Kolkata / Noida / Bangalore / Mumbai / Gurgaon / Chennai / Hyderabad / Pune Salary:- 5 lpa - 9 LPA Required Candidate profile Must be Graduate. Min. 3 Year overall Experience (1 Year as Team Leader with International BPO) Call & WhatsApp HR Shweta - 7020527305 Email:- dhsteamleader@gmail.com

Work From Office Only Team Lead / Team Leader / TL For International BPO 5 Days Working 24*7 Shift Location - Kolkata / Noida / Bangalore / Mumbai / Gurgaon / Chennai / Hyderabad / Pune Salary:- 5 lpa - 9 LPA Required Candidate profile Candidate Must Have Min. 1 Year Experience as a Team Leader In International BPO Must be Graduate Share ur CV on WhatsApp: - 7703948433 Email:- dhsteamleader@gmail.com

Work From Office Only Team Lead / Team Leader / TL For International BPO 5 Days Working 24*7 Shift Location - Kolkata / Noida / Bangalore / Mumbai / Gurgaon / Chennai / Hyderabad / Pune Salary:- 5 lpa - 9 LPA Required Candidate profile Must be Graduate. Min. 3 Year overall Experience (1 Year as Team Leader with International BPO) Call & WhatsApp HR Shweta - 7020527305 Email:- dhsteamleader@gmail.com

Role: Team Leader (International Process) Location: Jaipur Salary: Up to 7 LPA Education: 12th Pass / Graduate Experience: Minimum 1 year as a TL (International Process) Who Are We Looking For? TLs from Technical, Travel & Hospitality, or Healthcare backgrounds Candidates with Sales & Collections experience are also welcome Proven leadership & team handling expertise Excellent English communication skills (a must!) Proficiency in Excel (metrics, reports) & PowerPoint Ability to drive performance & engagement effectively Strong analytical and problem-solving skills to identify trends and improve team performance Experience in managing quality audits and feedback sessions Hands-on experience in performance management, coaching, and mentoring Key Responsibilities: Lead and manage a team in an international process environment Monitor and evaluate team performance against KPIs Provide coaching and feedback to improve productivity and quality Prepare and present performance reports and insights Collaborate with stakeholders to align with business objectives Ensure compliance with company policies and quality standards Motivate and engage the team to achieve performance targets Why Join Us? High-growth, dynamic work environment Competitive salary & career development opportunities Be part of a global leader in customer experience Opportunity to enhance your skills & grow with the organization Exposure to cutting-edge technologies and international processes Employee-centric policies and comprehensive benefits package Ready to take the next step in your career? Apply now! Rohit 8630717558

Role and Key Responsibilities: Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high performance delivery Identify performance related issues, develop an action plan for improvement and implement corrective action plans Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote CNX values- walk the talk and lead by example Key skills & knowledge: Associate's degree in related field with two to four years of relevant experience preferred Highly motivated individual with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational Qualification: Graduate Email ID:- sourabh.singh@pyramidconsultinginc.com

Role & responsibilities Team Leader- Operations Roles and Responsibilities : 1. Should exhibit People Management Skills. 2. Should be aware of the various Operations and Client Metrics. 3. Strong analytical, solving skills with strong MS Excel skills. 4. Needs to have the drive to achieve given targets. 5. Process adherence (Check, analyze, Control & Improvement). 6. Drive & adhere to Policies & Procedures. 7. Should be well versed in coaching & providing feedback 8. Basic exposure to excel. 9. Good process knowledge and Good interpersonal skills 10. The candidate should be possess the following skills - People Management skills - Client Management skills - Process Management skills - Coaching and Training - Feedback and Performance Management skills Managing Attrition Minimum HSC /Graduate (Any Bachelors Degree)A teeism AHT ,CSAT & Team Management ,People Management Education Target : Minimum HSC /Graduate (Any Bachelors Degree) Preferred candidate profile Excellent communication skills Comfortable working in night shift US starting window 5.30 pm last window 8.30 am Rotational Shifts & Rotational off Work Location : Gurgaon Work from Office Must have team leader experience on papers Its a Work from Office profile. Work Location mumbai

We are hiring for BPO Team leader (25K Inhand to 30K Inhand) Salary- 25K to 30K Inhand Location:- Ghansoli MIDC (Navi Mumbai) Job Responsibility:- * Team Leader with Minimum 2 yrs in BPO Domestic/International process. * Monitor and supervise a group of employees to achieve goals that contribute to the growth of the organization. * Motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility * Knows performance metrics. Should be aware of SLA, shrinkage, attrition rate, AHT, forecasting. Required Candidate profile • Prior experience of working on the same role for minimum 1 year • Self-motivated • Consultative and solutions focused • Tech savvy, Excellent in MS Excel • Problem solver • Excellent communicator - both written and verbal (English, Hindi) Note: Need Immediate joiner. Interested candidates can share their resumes at ambi.kumari@cyfuture.com or call at 9310751781.

5+ years of experience required in Revenue Cycle Management domain (US healthcare) and practice management software appl Min 2 yrs of experience as a TL Experience in Inbound international voice process would be added advan.. Contact 8977711182 Required Candidate profile You will be: Responsible for managing daily operations of the client service team Monitor / evaluate overall performance of the team to ensure SLA expectations are met. Open to work in US shift , WFO

Team Lead / Team Leader / TL (Operation) - International BPO / Call Center Rotational Shift 5 Days Working 24*7 Shift Salary: - Up to 9LPA Required Candidate profile Candidate Must Have Min. 2 Year Experience as a Team Leader with International - Voice Process WhatsApp Ur CV - 7703948433 dhsdemographic@gmail.com

Team Lead / Team Leader / TL (Operation) - International BPO Rotational Shift 5 Days Working 24*7 Shift Salary: - Up to 9 LPA Required Candidate profile Candidate Must Have Min. 2 Year Experience as a Team Leader with International - Voice Process WhatsApp Ur CV - 7703948433 dhsdemographic@gmail.com

Hiring For a Quality Manager - International BPO - Salary Up to 13-13.5lpa 5 Days Working Rotational Shift Quality Analyst - 7lpa Quality TL - 9lpa Salary up to 13-13.5lpa Location - Bangalore/Gurgaon Required Candidate profile Must Have 1 Year Experience as a Quality Analyst / TL / Manager - Banking Domain NO Call & Only WhatsApp Ur CV HR - 7703948433 Email Ur CV - Qualitydemographic@gmail.com

Female Team Leaders can apply from International Voice process Must have Min 1+yrs Exp as Team Leader from International Voice Chat process BPO. Well Versed in KPI's US Shifts Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Designation: Deputy Manager Mortgage Sales Role/Functional Area: Team Leader Location: Vastrapur Experience: 3 5 years Salary: As per industry standard Responsibilities: Team handiling

Role: Team Leader, Operations Designation: Team leader Location: Mumbai/ Thane Years of experience: 18 months of TL experience Role:- Team Leader, Operations Role and Key Responsibilities: Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery Identify performance related issues, develop an action plan for improvement and implement corrective action plans Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Key skills and knowledge: Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery Identify performance related issues, develop an action plan for improvement and implement corrective action plans Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Education:- Bachelors Degree in related field with more than seven years of experienceEducational qualification: Graduation Interested candidates can apply on the details given below: Email: jinal@careerguideline.net Contact: 7758825565

We are currently seeking an Team Lead/Team Coach for IP DRG Medical Coding at Vee Healthtek. Job Description: - Must have over 7 years of experience in IP DRG Medical Coding - Specialization in IP DRG Medical Coding - Experience of 7+ years on IP DRG - Designation: Team Lead/Team Coach - Location: Chennai/ Bangalore (Work from office) - Salary: 75K CTC Maximum based on the experience and interview outcome and looking for immediate joiners. Interested candidates are encouraged to contact us immediately at 9443238706 (also available on Whatsapp) or send your profile to ramesh.m@veehealthtek.com. Best Regards, Ramesh HRD Vee Healthtek

Candidate should be in Chandigarh, Mohali Work From Office For BPO While it is our hope to call every applicant that we receive to help them get job, this can often be a long-term process So we encourage you to call / whats app us at 9779924404 Required Candidate profile U Must Have Sound communication skills Mature and reliable work ethic Be willing to connect with people & build rapport U Get Salary 15 to 32 K/ M