Title KSPV Digital is Hiring!

Role Overview: As a Call Centre Representative, you will be responsible for handling inbound and outbound calls from customers. Your primary goal will be to address customer inquiries, resolve issues, and provide exceptional customer service. Key Responsibilities: - Answering incoming calls and responding to customer inquiries in a professional manner - Resolving customer complaints and escalating issues as needed - Providing product information and assistance to customers - Processing orders, forms, and applications - Maintaining a high level of customer satisfaction through effective communication and follow-up Qualifications Required: - High school diploma or equivalent - Excellent communication skills - Strong problem-solving abilities - Ability to work in a fast-paced environment - Previous customer service experience is a plus Please note that the above job description is for a Call Centre Representative role.,