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0.0 - 2.0 years

2 - 3 Lacs

noida, kolhapur, jaipur

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Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. Must-Have Skills: Good Communication Skills: Proficiency in English and Hindi Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Location: Native Base Location Working Days: 6 days a week ( Monday-Saturday) Work Timings: 8:00 AM - 5:00 PM CTC: Internship ( First 3 months ): 20,000 / month Post-Internship: 3 LPA - 3.6 LPA

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0.0 - 2.0 years

2 - 3 Lacs

guntur

Work from Office

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. Must-Have Skills: Good Communication Skills: Proficiency in English and Telugu. Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Location: Native Base Location Working Days: 6 days a week ( Monday-Saturday) Work Timings: 8:00 AM - 5:00 PM CTC: Internship ( First 3 months ): 20,000 / month Post-Internship: 3 LPA - 3.6 LPA

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0.0 - 2.0 years

3 Lacs

noida, kolhapur, jaipur

Work from Office

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Proficiency in English and Marathi Language Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Working Days: 6 days a week ( Monday-Saturday) Work Timings: 8:00 AM - 5:00 PM CTC: Direct Employment with 3 LPA

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0.0 - 2.0 years

2 - 4 Lacs

hyderabad

Work from Office

Responsibilities : Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions. Keep records of all conversations in our database in a comprehensible way. Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc., Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building. Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration. Ensure that users are actively participating in different activities and making good progress. Communicate Students progress and course-related updates to parents/guardians periodically. Qualifications and Skills: Should be proficient in Telugu and English. Proven experience in mentoring, coaching, or customer support roles. Customer focus and adaptability to different personality types. Strong verbal communication skills along with active listening. Excellent interpersonal skills with a focus on empathy and a positive attitude. Being flexible and outcome-driven is key to adapting to dynamic learning environments and ensuring student success. Ability to multitask, prioritize effectively, and manage time efficiently. Basic proficiency in using digital communication tools and spreadsheets. Work Location : Hyderabad Working days: 6 days a week CTC: 2.6 LPA - 4.2 LPA Basic Requirements : Need to have your own laptop and good internet connection. Laptop Preferably female Some previous work experience in Edtech is required Strong English speaking skills Ready to onboard right away!! Note : Sometimes, need to work on weekends and will take breaks on weekdays. Need to be flexible.

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0.0 - 2.0 years

2 - 4 Lacs

hyderabad

Work from Office

Responsibilities : Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions. Keep records of all conversations in our database in a comprehensible way. Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc., Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building. Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration. Ensure that users are actively participating in different activities and making good progress. Communicate Students progress and course-related updates to parents/guardians periodically. Qualifications and Skills: Should be proficient in Telugu and English. Proven experience in mentoring, coaching, or customer support roles. Customer focus and adaptability to different personality types. Strong verbal communication skills along with active listening. Excellent interpersonal skills with a focus on empathy and a positive attitude. Being flexible and outcome-driven is key to adapting to dynamic learning environments and ensuring student success. Ability to multitask, prioritize effectively, and manage time efficiently. Basic proficiency in using digital communication tools and spreadsheets. Work Location : Hyderabad Working days: 6 days a week CTC: 2.6 LPA - 4.2 LPA Basic Requirements : Need to have your own laptop and good internet connection. Laptop Preferably female Some previous work experience in Edtech is required Strong English speaking skills Ready to onboard right away!! Note : Sometimes, need to work on weekends and will take breaks on weekdays. Need to be flexible.

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0.0 - 2.0 years

2 - 4 Lacs

hyderabad

Work from Office

Responsibilities : Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions. Keep records of all conversations in our database in a comprehensible way. Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc., Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building. Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration. Ensure that users are actively participating in different activities and making good progress. Communicate Students progress and course-related updates to parents/guardians periodically. Qualifications and Skills: Should be proficient in Telugu and English. Proven experience in mentoring, coaching, or customer support roles. Customer focus and adaptability to different personality types. Strong verbal communication skills along with active listening. Excellent interpersonal skills with a focus on empathy and a positive attitude. Being flexible and outcome-driven is key to adapting to dynamic learning environments and ensuring student success. Ability to multitask, prioritize effectively, and manage time efficiently. Basic proficiency in using digital communication tools and spreadsheets. Work Location : Hyderabad Working days: 6 days a week CTC: 2.6 LPA - 4.2 LPA Basic Requirements : Need to have your own laptop and good internet connection. Laptop Preferably female Some previous work experience in Edtech is required Strong English speaking skills Ready to onboard right away!! Note : Sometimes, need to work on weekends and will take breaks on weekdays. Need to be flexible.

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0.0 - 2.0 years

2 - 4 Lacs

hyderabad

Work from Office

Responsibilities : Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions. Keep records of all conversations in our database in a comprehensible way. Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc., Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building. Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration. Ensure that users are actively participating in different activities and making good progress. Communicate Students progress and course-related updates to parents/guardians periodically. Qualifications and Skills: Should be proficient in Telugu and English. Proven experience in mentoring, coaching, or customer support roles. Customer focus and adaptability to different personality types. Strong verbal communication skills along with active listening. Excellent interpersonal skills with a focus on empathy and a positive attitude. Being flexible and outcome-driven is key to adapting to dynamic learning environments and ensuring student success. Ability to multitask, prioritize effectively, and manage time efficiently. Basic proficiency in using digital communication tools and spreadsheets. Work Location : Hyderabad Working days: 6 days a week CTC: 2.6 LPA - 4.2 LPA Basic Requirements : Need to have your own laptop and good internet connection. Laptop Preferably female Some previous work experience in Edtech is required Strong English speaking skills Ready to onboard right away!! Note : Sometimes, need to work on weekends and will take breaks on weekdays. Need to be flexible.

Posted Date not available

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0.0 - 2.0 years

2 - 4 Lacs

hyderabad

Work from Office

Responsibilities : Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions. Keep records of all conversations in our database in a comprehensible way. Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc., Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building. Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration. Ensure that users are actively participating in different activities and making good progress. Communicate Students progress and course-related updates to parents/guardians periodically. Qualifications and Skills: Should be proficient in Telugu and English. Proven experience in mentoring, coaching, or customer support roles. Customer focus and adaptability to different personality types. Strong verbal communication skills along with active listening. Excellent interpersonal skills with a focus on empathy and a positive attitude. Being flexible and outcome-driven is key to adapting to dynamic learning environments and ensuring student success. Ability to multitask, prioritize effectively, and manage time efficiently. Basic proficiency in using digital communication tools and spreadsheets. Work Location : Hyderabad Working days: 6 days a week CTC: 2.6 LPA - 4.2 LPA Basic Requirements : Need to have your own laptop and good internet connection. Laptop Preferably female Some previous work experience in Edtech is required Strong English speaking skills Ready to onboard right away!! Note : Sometimes, need to work on weekends and will take breaks on weekdays. Need to be flexible.

Posted Date not available

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1.0 - 3.0 years

1 - 3 Lacs

hyderabad, chennai, bengaluru

Work from Office

Support Lead - Swift Job Title : Support Lead - Swift Location : Chennai, Hyderabad, Bangalore Experience : 1-3 Role Summary: Leads support operations for Swift-based applications, ensuring timely resolution and team coordination. Key Responsibilities: Manage support team and assign tasks. Handle escalations and complex Swift-related issues. Monitor performance metrics and SLAs. Collaborate with development and QA teams. Skills & Qualifications: Strong Swift programming knowledge. Experience in support leadership roles. Excellent communication and team management skills.

Posted Date not available

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