Telle executive ( Inbound call) Medi Pharma Konnect

1.0 - 3.0 years

2 - 4 Lacs

ahmedabad

Work from Office

Received call and answer the query of the patient Answer incoming customer calls professionally and courteously. Understand and resolve customer queries regarding products, orders, payments, delivery, returns, and policies. Log call details and customer information accurately in the CRM or call management system. Provide timely and accurate information about promotions, stock availability, and order status. Escalate complex issues to supervisors or relevant departments as needed. Follow company guidelines to handle complaints, refunds, and cancellations effectively. Achieve daily/weekly targets related to call handling time, customer satisfaction, and issue resolution. Maintain up-to-date kn...

Posted 3 months ago

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Telle executive ( Inbound call) Medi Pharma Konnect

1.0 - 3.0 years

2 - 4 Lacs

Ahmedabad

Work from Office

Posted 5 months ago

AI Match Score

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