6 Timeliness Management Jobs

Role Overview: You will be responsible for resolving, maintaining, and managing clients" software/hardware/network based on service requests raised by end-users within defined SLAs to ensure client satisfaction. Key Responsibilities: - Ensure timely response to all tickets raised by client end-users. - Solution service requests while maintaining quality parameters. - Act as a custodian of clients" network/server/system/storage/platform/infrastructure and other equipment to ensure proper functioning and upkeep. - Monitor the number of tickets raised through various channels (dial home/email/chat/IMS) and provide solutions within defined resolution timeframes. - Conduct root cause analysis of tickets raised and create action plans to resolve problems for client satisfaction. - Provide immediate resolution to high-priority tickets/services. - Install and configure software/hardware based on service requests. - Adhere to timeliness for each issue based on priority to manage client expectations and avoid escalations. - Grant application/user access as per client requirements to ensure timely solutions. - Track tickets from acceptance to resolution stage within defined resolution times. - Maintain timely backup of important data/logs and management resources to uphold acceptable solution quality and maintain client satisfaction. - Coordinate with on-site team for complex problem resolution and ensure timely client servicing. - Review logs gathered by Chat BOTS and ensure timely resolution of all service requests/issues. Qualifications Required: - Strong adherence to SLA/timelines. - Experience in resolving multiple cases of red time. - Ability to prevent customer escalations. - Appreciation emails from clients. (Note: Additional details of the company were not provided in the job description.),

Role Overview: As a member of the team at Wipro Limited, your role will involve resolving, maintaining, and managing clients" software, hardware, and network based on service requests raised by end-users. Your primary objective will be to ensure client satisfaction by adhering to defined SLAs. Key Responsibilities: - Ensure timely response to all tickets raised by client end-users - Provide solutions to service requests while maintaining quality parameters - Act as a custodian of clients" network, server, system, storage, platform, and infrastructure to ensure proper functioning and upkeep - Monitor the number of tickets raised through various channels and ensure timely resolution within defined timeframes - Conduct root cause analysis of tickets and develop action plans for problem resolution - Prioritize and provide immediate resolution to high-priority tickets/services - Install and configure software/hardware based on service requests - Adhere to timeliness for issue resolution based on priority to manage client expectations and prevent escalations - Grant application/user access as per client requirements for timely solutions - Track tickets from acceptance to resolution stage as per customer-defined timeframes - Maintain timely backups of important data/logs to ensure acceptable quality solutions and client satisfaction - Collaborate with on-site team for complex problem resolution and ensure timely client servicing - Review logs gathered by Chat BOTS and ensure timely resolution of service requests/issues Qualifications Required: - 100% adherence to SLAs/timelines - Zero customer escalations - Client appreciation emails Please note that Wipro Limited is a leading technology services and consulting company dedicated to helping clients achieve their digital transformation goals. Join us in reinventing the future and realizing your ambitions in a business powered by purpose. Applications from individuals with disabilities are warmly welcomed.,

The role at Wipro Limited focuses on resolving, maintaining, and managing clients" software, hardware, and network based on service requests raised by end-users within defined SLAs to ensure client satisfaction. The responsibilities include ensuring timely response to all client tickets, maintaining quality parameters in service requests solutioning, acting as a custodian of clients" network/systems/storage to ensure proper functioning, performing root cause analysis of raised tickets, providing immediate resolution to high priority tickets, installing and configuring software/hardware based on service requests, adhering to timeliness and managing client expectations, providing application/user access as per client requirements, tracking tickets from acceptance to resolution stage, maintaining timely backup of data/resources, coordinating with on-site team for complex problem resolution, reviewing Chat BOTS logs, and ensuring timely resolution of service requests/issues. The performance parameters include 100% adherence to SLAs/timelines, zero customer escalations, client appreciation emails, and multiple cases of red time. Wipro aims to reinvent by building a modern digital transformation partner and encourages individuals inspired by reinvention and constant evolution. Wipro values purpose-driven business and empowers individuals to design their own reinvention. Applications from people with disabilities are explicitly welcome.,

Welcome to Syed Mobin Architects - India. We are one of the leading architectural firms passionately crafting sensible designs. Our team is committed to creating experiential spaces for our clients. Explore our inspiring projects and experience the art of architecture firsthand. This is a full-time on-site role for a Senior Architect located in Nagpur. The Architect will be responsible for creating conceptual, working, and municipal drawings. They will work collaboratively with the architectural team to deliver high-quality projects. Qualifications: - Minimum 5 years of experience in architectural practice. - Proficient in architectural design skills such as designing, detailing, drafting, sketching, and conceptual 3D modeling. - Proficiency in CAD software is required. - Integration skills to ensure that architecture, structural, MEP, and construction elements work together seamlessly. - Strong time management skills. - Excellent communication, team leadership, and teamwork abilities. - Commitment to completing projects on time. - Familiarity with building byelaws and regulations in India. - Bachelors or Masters degree in Architecture.,

You will be responsible for scouting and evaluating high-potential locations for new store openings. This will involve liaising with property agents, landlords, and consultants for commercial leasing. You will need to conduct feasibility studies, market research, and footfall analysis to make informed decisions. Negotiating rental terms, finalizing agreements, and ensuring legal compliance will be crucial aspects of this role. In addition, you will be required to coordinate with internal teams for store layout, branding, and operational setup. Monitoring timelines, vendor execution, and ensuring timely store launches will also be part of your responsibilities. It will be essential to maintain a pipeline of upcoming store opportunities in target zones to support the expansion strategy of the company. This is a full-time position with health insurance benefits. The work schedule will be during the day shift, and availability for day shifts is required. A willingness to travel up to 25% of the time is preferred. The work location will be in person.,

As a Warehouse In charge & Inventory Maintenance personnel, you will be responsible for overseeing warehouse operations and ensuring efficient inventory management. Your role will involve managing a team of workers, maintaining timelines for various tasks, and utilizing your high level of computer skills, especially in MS Excel. The job offers a full-time, permanent position with day, evening, and morning shifts available. In addition to a competitive salary, you will have the opportunity to earn performance bonuses and yearly bonuses based on your achievements. The ideal candidate should have at least 2 years of experience in warehouse and supply chain management. Preferred qualifications include a strong background in warehouse operations, supply chain logistics, and workforce management. If you possess excellent organizational skills, leadership capabilities, and proficiency in MS Excel, we encourage you to apply for this exciting opportunity.,