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Intelex Technologies Ulc logo
Senior Field Service Engineer Intelex Technologies Ulc

12.0 - 15.0 years

0 - 3 Lacs

Aurangabad, West Bengal, India

On-site

Service and Repair: Conduct on-site service, repair, and installation of products and IT solutions. Perform repair and testing as per maintenance contracts. Diagnose system failures and implement the most cost-effective solutions. Customer Support: Respond to customer support calls within the assigned territory promptly. Address and resolve customer issues effectively, ensuring high levels of customer satisfaction. Develop and maintain positive relationships with customers. Technical Support: Escalate complex issues to higher-level technical support or quality reporting systems. Provide detailed reports and documentation for issues escalated. Calibration and Repair: For those assigned to in-...

Posted 3 months ago

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Intelex Technologies Ulc logo
Senior Field Service Engineer Intelex Technologies Ulc

12.0 - 15.0 years

0 - 3 Lacs

Thane, Maharashtra, India

On-site

Service and Repair: Conduct on-site service, repair, and installation of products and IT solutions. Perform repair and testing as per maintenance contracts. Diagnose system failures and implement the most cost-effective solutions. Customer Support: Respond to customer support calls within the assigned territory promptly. Address and resolve customer issues effectively, ensuring high levels of customer satisfaction. Develop and maintain positive relationships with customers. Technical Support: Escalate complex issues to higher-level technical support or quality reporting systems. Provide detailed reports and documentation for issues escalated. Calibration and Repair: For those assigned to in-...

Posted 3 months ago

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