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0 years
5 - 7 Lacs
Bengaluru
On-site
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. About ExcelHer program: Are you looking for an opportunity to restart your career? Do you want to work with an organization that would value your experience no matter when you gained them? How about working with the best minds in the transportation industry where we need more women power? We are pleased to launch the ExcelHer program – the career returnship program at Volvo Group in India. The program is for women who have been on a career break for a year or more. This is our step towards empowering women to relaunch their professional journey after their absence from the workplace due to personal commitments. Exciting work assignments have been identified which you can refer in the list below. The assignments are for a tenure of 9 months. The participant of this program would have access to professional development programs, mentoring assistance by a business leader, apart from the experience of working with people from different functions/technologies/culture. Go ahead and apply if you find the opportunities in line with your experience and career interest. INTRODUCTION You like change, working cross-functionally, documentation analysis, continuous improvement, and factory focused responsibility? If this describes you, we have an exciting position that starts here and can help you develop your career path moving forward. THIS IS US, YOUR NEW COLLEAGUES We are a team that continuously secures quality documentation for our factories to build the latest trucks for our customers. Always challenging ourselves to improve our way of working. A healthy mix of automation and established processes to provide other teams inputs for downstream activities. This ultimately provides our factories with the correct documentation to build trucks. We support Research & Development projects to fully cover our customer needs of tomorrow. We provide the best information to deliver projects on time resulting in our customers receiving the truck they need. This position will be based in Bangalore and reports directly to the Director - Quality and Engineering Bangalore ROLE RESPONSIBILITIES Within the Global Product Preparation network, perform product preparations and introductions of engineering for product changes. Understanding the impact of these actions on affected areas downstream: Customer Engineering and Customer Order Fulfillment, Logistics areas among others. Process information for the Factory data systems to ensure changes are correctly introduced in a fashion that will not create disruptions. Must be able to critique data from multiple systems, evaluate for consistencies and compatibilities, recognize conflicts in the data, inform data owners of discrepancies and suggest alternative means of conflict resolution by documenting the conflict in the Product Issue Log (PIL) system. Update and/or approve the input to various administrative systems to manage product change introductions relative to established VOLVO standards. Analyze inputs from various disciplines relative to forecasts, production schedules and project requirements. Create part estimated usages for tooling, part quotation, and procurement. WHO ARE YOU? We are looking for candidates with the following skills, knowledge, and experience: Bachelor of Engineering degree in Mechanical, Industrial Engineering or related field required Previous internship or GAT (Graduate apprentice trainee) experience is a plus Experience with Microsoft Office 365, Power Automate, Power BI preferred Analytics experience preferred Previously a Volvo Group Trucks intern experience a plus Prefer experience in Product Preparation and Documentation (PPD), TPE (Technical Preparation Engineer), IE/ME (Intro Engineer / Manufacturing Engineer), SML (Service Market Logistics, Purchasing Buyer, Logistic position, CA (Customer Adapatation) engineering Working knowledge of Volvo systems, including but not limited to: KOLA, TIKA, GPS, DIS, SPRINT, RAPID, JIRA/PIL and EDB (VVA/Project Dashboard) Truck product knowledge We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Group Trucks Operations encompasses all production of the Group’s manufacturing of Volvo, Renault and Mack trucks, as well as engines and transmissions. We also orchestrate the spare parts distribution for Volvo Group’s customers globally and design, operate and optimize logistics and supply chains for all brands. We count 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global footprint offers an opportunity for an international career in a state-of-the-art industrial environment, where continuous improvement is the foundation. As our planet is facing great challenges, we - one of the largest industrial organizations in the world - stand at the forefront of innovation. We are ready to rise to the challenge. Would you like to join us?
Posted 1 week ago
2.0 years
0 Lacs
India
On-site
Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. About The Team The technical support team leverages their extensive experience supporting large-scale Solr clusters and the Lucene/Solr ecosystem. Their day might include troubleshooting errors and attempting to fix or develop workarounds, diagnosing network and environmental issues, learning your customer's infrastructure and technologies, as well as reproducing bugs and opening Jira tickets for the engineering team. Their primary tasks are break/fix scenarios where the diagnostics quickly bring network assets back online and prevent future problems--which has a huge impact on our customers’ business. About The Role As a Search Engineer in Technical Support, you will play a critical role in helping our clients achieve success with our products. You will be responsible for assisting clients directly in resolving any technical issues they encounter, as well as answering questions about the product and feature functionality. You will work closely with internal teams such as Engineering and Customer Success to resolve a variety of issues, including product defects, performance issues, and feature requests. This role requires excellent problem-solving skills and attention to detail, strong communication abilities, and a deep understanding of search technology. Additionally, this role requires the ability to work independently and as part of a team, and being comfortable working with both technical and non-technical stakeholders. The successful candidate will demonstrate a passion for delivering an outstanding customer experience, balancing technical expertise with empathy for the customer’s needs. This role is open to candidates in India. The role expected to participate in weekend on-call rotations. Responsibilities Field incoming questions, help users configure Lucidworks Fusion and its components, and help them to understand how to use the features of the product Troubleshoot complex search issues in and around Lucene/Solr Document solutions into knowledge base articles for use by our customer base in our knowledge center Identify opportunities to provide customers with additional value through follow-on products and/or services Communicate high-value use cases and customer feedback to our Product Development and Engineering teams Collaborate across teams internally to diagnose and resolve critical issues Participating in a 24/7/365 on-call rotation, which includes weekends and holidays shifts Skills & Qualifications 2+ years of hands-on experience with Lucene/Solr or other search technologies like Elastic BS or higher in Engineering or Computer Science is preferred 3+ years professional experience in a customer facing level 2-3 tech support role Experience with technical support CRM systems (Salesforce, Zendesk etc.) Ability to clearly communicate with customers by email and phone Proficiency with Java and one or more common scripting languages (Python, Perl, Ruby, etc.) Proficiency with Unix/Linux systems (command line navigation, file system permissions, system logs and administration, scripting, networking, etc.) Exposure to other related open source projects (Mahout, Hadoop, Tika, etc.) and commercial search technologies Enterprise Search, eCommerce, and/or Business Intelligence experience Knowledge of data science and machine learning concepts Experience with cloud computing platforms (GCP, Azure, AWS, etc.) and Kubernetes Startup experience is preferred Our Stack Apache Lucene/Solr, ZooKeeper, Spark, Pulsar, Kafka, Grafana Java, Python, Linux, Kubernetes Zendesk, Jira ₹16,21,000 - ₹22,28,500 a year This salary range may include multiple levels. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of Lucidworks’ total compensation package for employees. Your total rewards package may include (but is not necessarily limited to) discretionary variable bonus, top-notch medical, dental and vision coverage, a variety of voluntary benefits, generous PTO policy, various leave policies, and many other region-specific benefits. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company. Thank you for your interest and we look forward to learning more about you. Note to third party recruiters: We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited. Show more Show less
Posted 3 weeks ago
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