1508 Ticketing Tools Jobs - Page 7

Job Code: Senior System Administrator Position: 2 Certifications required : MCSE & CCNA Skill set : LAN / WAN, Systems, OS Windows XP,7,8,10 Windows server 2003, 2008R2 2012R2, Good knowledge of Active directory, Good knowledge of Computer Hardware, & Networking, Knowledge of Microsoft Technologies, Good Knowledge of Microsoft Outlook & windows Live Mail. Knowledge of various Developers softwares installations. Knowledge of IIS 6.0 / 7.0 / 7.5/8 & above Experience : 2-4 Years Role: Candidate will look after. - Networking Activities. - Desktop, Laptop Management. - Backup Management. - Internet Management. - Hardware Management. - Web Server Management. - MS SQL Database Management. - Active ...

Dear Candidates, Greetings from Mindgate Solutions!!! About us-Mindgate Solutions Pvt. Ltd. has been in the forefront of the payments revolution from its inception, an outlook which has made it a key global player in payments technology and transaction processing. From building new generation payment gateways to mobile-based collections and payments platforms like RTP & UPI, Mindgate has been the true leader in the space . Our strategic alliance with ACI Worldwide is a way to bolster our presence in the payments domain. Through our partnership, we intend to blend our digital overlay services with ACI's Switch to leverage real-time UPI opportunities globally. We are currently hiring for Techn...

Role & responsibilities We are seeking a dedicated and detail-oriented Technical Support Specialist to join our team. The ideal candidate will be responsible for efficiently managing our Learning Management System (LMS), handling support tickets, overseeing course uploads, managing webinars, and dealing with data-related tasks. Key Responsibilities: • Handle and resolve support tickets promptly and manage the LMS for an enhanced user experience. • Upload and organize training courses on various platforms, ensuring content is accurate and updated. • Coordinate and manage live webinars, including scheduling, participant management, and troubleshooting during sessions. • Efficiently manage, org...

Experience: 1-3 years Location: Noida Role: We are looking for a Customer Success Executive to gather and process qualitative and quantitative data around AWS bills of our customers. Responsibilities; Work closely with our AWS Client Services & Analytics team to support them in fulfilling customer requests on AWS billing Responsible for recurring and ad hoc reporting for various internal stakeholders & customers Responsible for monthly, weekly, and yearly billing reports, trend analysis, and pricing calculations Maintain Data Hygiene Ensure accuracy and data integrity Analyzing all billing procedures and identifying opportunities for improvement Develop standard templates, and dashboards for...

About Us Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world. Innovation goes far beyond materials science; its powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether youre a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, youll find your place at Avient. Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough! Job Specification : Analyst, HR operations...

Be First point of contact for all IT related issues (Incidents & Service Requests) Follow ITIL Based incident and service request management processes Analyse and categorize Excellent communication skills Open to work in rotation shifts Open for night shifts 5 Days WFO Open to work in ODC setup

As a Networking Managed Services Engineer (L2) at NTT DATA, you will play a crucial role in ensuring the operational stability of our clients" IT infrastructure and systems. Your primary objective will be to proactively monitor, identify, investigate, and resolve technical incidents and problems to maintain the smooth functioning of the systems. Collaborating closely with both clients and internal teams, you will work towards the swift restoration of services in compliance with service level agreements (SLAs). Your daily responsibilities will involve reviewing client requests and tickets, using your technical expertise to efficiently resolve them. Serving as the go-to person for second-line ...

As a Networking Managed Services Engineer (L2) at NTT DATA, you will play a critical role in ensuring the operational stability of our clients" IT infrastructure and systems. Your primary responsibility will be to proactively monitor, identify, investigate, and resolve technical incidents and problems to uphold our service level agreements (SLAs). You will be the go-to person for second-line support, handling incidents and requests of medium complexity. Your daily tasks will involve reviewing client requests and tickets, applying your technical expertise to resolve them efficiently, and collaborating closely with clients and internal teams to swiftly restore services. In addition to your dai...

As a Security Managed Services Engineer (L4) at NTT DATA, your role is vital in ensuring the security infrastructure of our clients remains operational and secure. You will face dynamic challenges daily, working independently yet collaboratively to manage and resolve escalated technical incidents effectively. Proactively investigating and addressing issues before they escalate is crucial, with the aim of exceeding service level agreements (SLAs). In this position, you will provide fourth-line support, handling complex incidents and requests that demand a high level of technical knowledge. Your focus on continuous improvement will contribute to enhancing existing infrastructure through next-g...

Roles & responsibilities: Technical support for hardware, software, and networking. Strong troubleshooting and problem-solving abilities. Excellent communication skills for remote assistance. Proficiency in help desk software and remote desktop tools. Adherence to SLAs and customer satisfaction metrics. Knowledge of operating systems (Windows, macOS, Linux). Familiarity with support ticketing systems. Immediate joiners preferred Interested candidates please share profiles to naveenkumar.t@inspirisys.com/Whats App to 9600894014.

Experience in customer service operations, with at least 1–2 years in a supervisory/TL role. Strong exposure to logistics, last-mile delivery, or e-commerce operations.

1–3 years’ experience in customer support, back-office operations, or ticketing functions. Proficiency in Google Sheets/Excel for reporting. Knowledge of ticketing/CRM tools (e.g., Zoho, C-Zentrix, or similar).

Required Skills & Experience: Should have 3-9 years of experience Service Desk experience with strong communication Skill. Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot. Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools). System Admin knowledge on Cloud and On-prem Infrastructure. Should have moderate/fair knowledge on O365 admin centre, Intune, Exchange Online, Teams Admin Centre, Azure. End user issues troubleshooting. Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts. Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog' / 'Site 24/7' etc. On-Pre...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure DevOps Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing syst...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM Sterling B2B Integrator Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education About The Role :We are seeking a skilled and motivated Sterling File Gateway (SFG) / MFT Specialist to join our operations team. The ideal candidate will bring strong experience in managing secure file transfers, working across mainframe and distributed environments, and supporting Connect:Direct i...

Role & responsibilities: 2-4 years of professional experience in desk research, data entry, KPO/BPO operations, or related administrative roles. Strong internet research skills, including basic Boolean search techniques and high proficiency with LinkedIn search and filters. Working knowledge of Microsoft Excel (sorting, filters, data validation, basic formulas) and comfort with structured data entry. Ability to follow detailed SOPs precisely and to maintain consistency across high volumes of repetitive tasks. Excellent attention to detail, organization, and time management; able to balance speed with accuracy. Clear written communication; able to summarize findings succinctly and escalate am...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM WebSphere MQ Good to have skills : NA Minimum 5 year(s) of experience is required Edu...

Role & responsibilities Role Name: - Desktop Support Engineer L1 Location- Gurugram Location :Mundra ( Gujrat ) Type of Job: - WFO Shift-12Hours Shift Working Days- 5 Days Job Descriptions: - Desktop Support Engineer Operating Systems Client: Windows,10 & 11. • Installing and administering network print server • Managing backups and restoration of data using • Familiar with computer applications such as MS-OFFICE , O365 , • Experience with LAN, WAN. • installations of printers, scanner • Creating tickets for the agent. • VPN issues, Trouble shootings of PC and Laptops. • Install and upgrade of all Hardware and Softwares, • Laptops formatting and also drivers and software installations, Netwo...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Oracle Exadata Database Machine Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus w...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : Angular JS4 Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education CCNA CCNP certification Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members ...

Int Technical Voice Process Any grad with min 1 yr exp in Service Desk/Tech Support CTC-Upto 4 LPA + Variables WFO-5 days working Night Shifts Location-Hyderabad/Bangalore/Pune Immediate Joiner Contact - Divyanshi (8905115503 ) Perks and benefits Both Side Cab Allowances and Incentives

Qualification : BSc/BCA/ BE/ BTech (All Stream) MCA, MSC Batch:2018-25 Passed outs Work Under Third party Payroll in Top MNC(Wipro/CTS/HCL/HP/IBM) Skills: Communication/Knowledge in H/N Preferred Male Location: Chennai Salary : 15-50k Exp : 0 to 6yrs Required Candidate profile Having Career Gap? Unable to get JOB in IT? Working in NON-IT? NO WORIES We will help you to get IT job in Top MNC's location Chennai/Bengaluru Interested Candidate CT: Bala - 7305455719 T & C

My Fleet Manager (MFM) Service Desk Analyst - Shift timings - 3 AM to 12 noon The Company Through innovative and intelligent processes and automations, we create solutions for the telecommunications industry that help reduce overall costs and increase business productivity. What is on Offer Come and join a professional, fast paced and exciting company involved in the Telecommunications industry that is expanding across the globe. Our teams are made up of highly motivated and passionate individuals who take a hands-on approach to delivering the best results for all of our customers. An exciting and unique opportunity currently exists for several individuals that are up for the challenge of fo...

Microsoft 365 Administrator-Office 365: Flexsin is hiring, apply for the job Microsoft 365 Administrator - Office 365 Bringing the brightest minds to collaborate and drive mutual success. Flexsin is hiring an adept Microsoft 365 Administrator.with an experince of 4 years of experience. Immedate joiners will be preffered. Responsibilities: Responsible for service administration and account maintenance Manage customer Office365 environment at L2 L3 level Should know of different licenses in Office 365 and different type of admin groups Address client connectivity client software and mobility installation issues Good Knowledge of O365 Security and Compliance Exchange Online related to exchange ...

IT Support Specialist Location: Bangalore, India Employment Type: Full-time About Us We are a Managed Services Provider (MSP) delivering IT solutions to a diverse range of clients. Most of our clients are based on Australia, but we support a user base that is geographically dispersed across many countries. We pride ourselves on strong technical expertise and excellent customer service. The Role As an IT Support Specialist, you will be the rst point of contact for our clients, providing professional and timely support across Microsoft 365, Windows environments, networking, and end-user devices. You will be primarily dedicated to one of our clients that has an oice based out of Bangalore, Indi...