1509 Ticketing Tools Jobs - Page 48

Role & responsibilities:- Installing, , maintaining and troubleshooting end user workstations. Hardware and software, troubleshooting of mobile devices. Maintaining communication with customers and technical teams. Handling other desktop related issues. Should have experience in Hardware & Networking, Outlook configuration. Should be very good at communications. Handling other desktop related issues. O365 and MS Outlook Configuration. Must have good exposure on PC, Laptop, Printer, and Scanner Installation. Location - Kandivali(Mumbai) Rotational Shifts 6 Days Working

Role & responsibilities Handling of tickets by troubleshooting, resolving and escalating to the next level within the timeline Asset management, ensure all IT Assets are tracked, Asset register is up to date. Support for Non BAU activities and ongoing programs Vendor coordination and follow-ups Complete assigned activities and tasks on scheduled timeline Updating all the trackers related to daily, weekly and monthly tasks Granting access and troubleshooting HID access as and when it comes Resolving CCTV NVR issues, checking weekly logs and recordings Knowledge sharing within the department Knowledge on Azure Virtual Desktop and Citrix client Environment. REQUISITE SKILLS: Knowledge in ticket...

Job Description: Note: If you are selected, you have to work in Airport. (Navi Mumbai/Mumbai). A Wireless LAN Controller (WLC) is a network device that centralizes the management of wireless access points (APs) in a wireless network - You have to work on WLC 1. Customer Support: Respond to customer inquiries and technical issues related to Wi-Fi connectivity, network performance, and related hardware or software problems. Provide timely and effective solutions to ensure customer satisfaction. 2. Troubleshooting : Diagnose and resolve complex Wi-Fi connectivity issues, signal problems, and other wireless network-related problems. Utilize troubleshooting tools and techniques to identify the ro...

Knowledge of Ticketing Tool , Bitlocker , SCCM , Outlook Configuration , Os Installation . Good Communication . Immediate Joiner Only Male Recourses .

Req Exp- Min 4 Years in IT Service Desk Training MUST HAVE TRAINER EXP ON PAPERS Any Gradudate Loc- Mysore ONLY WFO|5 Day's working|US Shifts CTC-8.5 to 9LPA Accomdation will be provided FOR 7 Day's Notice Period - Upto 30 Days Contact 8529474615

Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC - Upto 4 LPA + Allownces and Incentives 24*7 US Shift Both Way Cab 5 Days Working 2 Days Off Interview - Virtual Location - Pune Contact- Surbhi (8905959447)

Role & responsibilities: Excellent English communication is mandatory Job Title: Smart Hands Engineer Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's d...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Monitoring & Tools Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving a...

Role & responsibilities We are seeking an experienced Application Support Engineer to join our client location at Kolkata. The successful candidate will be responsible for providing technical support and maintenance for our trading software applications (Neat, Bolt, Odin) and desktop infrastructure. This L2 role requires strong technical expertise, problem-solving skills, and experience working in a fast-paced trading environment. Key Responsibilities: Provide L2 technical support for trading software applications (Neat, Bolt, Odin) Troubleshoot and resolve complex technical issues, collaborating with development teams and stakeholders Desktop support: troubleshoot and resolve hardware/softw...

Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues.

Hiring for International Technical Support (Voice / Email / Chat) Require Exp: Min. 6 months into International Technical Support Skills: Technical Troubleshooting, Customer Service, L1 Technical Support, Service Desk Must have excellent communication skills CTC: Up to 5-6 LPA Location: Noida Qualification: Any Graduate Work from office Shifts: Night (Rotational) 5 Days Working; 2 days rotational off Notice: Only Immediate Joiners CONTACT: Smriti- 6307590589

Experience Minimum 2 years Administrator/Engineer experience in an M365 environment Experience with Azure AD Microsoft Modern Endpoint Management (Windows 10/11, Intune, AutoPilot, Quest Kace) PowerShell experience is a plus, including experience with M365 admin modules Extensive experience with application packaging. Personal Attributes Customer first mindset Ability to present ideas in business-friendly and user-friendly language. Highly self-motivated and directed, with keen attention to detail. Able to prioritize and execute tasks in a high-pressure environment Experience working in a team-oriented, collaborative environment Communicates fluently, orally and in writing, and can present c...

Min 2 years of experience as a Remote Support / Service Desk Engineer. Should have outlook configuration hands-on experience. Given Remote support and ticketing tool experience. Troubleshooting, domain, and software support. Should be a Graduate from a Technical Steam - B tech, B.E, BCA/ Diploma The person will be giving centralized support to the client.

Designation: Helpdesk Executive (This is an entry-level IT support role) Key Responsibilities: You will work on a ticketing tool, where user issues are logged and tracked. You need to have excellent communication skills to understand user problems and explain solutions clearly. The job requires you to be available for 24/7 shifts, which means rotational shifts including night support. A basic understanding of Windows operating systems is required to help with common user issues. Some knowledge of networking tools is needed to troubleshoot connectivity or server issues. You may also be involved in NMS (Network Management System) alert configurations monitoring alerts and reporting or escalati...

Min 1 Yr Exp Into Technical Support International Voice Only Tech Graduates CTC -Up to 4 LPA +Variables 24*7 Shift 2 Way Cab Exp Considered After Graduation Only Notice - Immediate Joiners Location - E. City, Bangalore Contact On 8769866443 Neha

Must have 1 Yrs exp in Service desk (Voice/chat) Skills- IT Service desk/IT Support/Tech Support/International Bpo/Technical Helpdesk Bangalore CTC-4LPA+50K Allowances Graduate 5 Days working Us Shifts 2 Way cabs Contact- 6205633155(jaspreet)

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Solarwinds Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to q...

Dear Candidate, Greeting from NTT DATA , We are happy to take your profile for a wonderful career with NTT DATA. Job Title: Helpdesk/Service desk Associate and Senior Associate Experience: 1 - 4 Years of relevant experience in Technical support Skillset: Excellent communication and good technical knowledge in resolving issues Shift: Flexible to work in rotational shift Work Location: Coimbatore Mode of Work: Work From Office Mode of Interview: Direct Interview (Face-to-Face interview) Role Responsibilities : Provide L1 and L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone. Activities include recognition, researc...

Role & responsibilities Candidate should have hands on experience in service Desk. worked on servicenow tool is an added advantage. Interview (MANDATORY DETAILS)- Fill and share to Sheela.Ravivarman@cognizant.com Candidate Name Contact Number Email ID Gender DOB Current Location Job Location Current Employer Primary Skill Total Experience Relevant Experience PF STATEMENT FOR TOTAL YRS OF EXP (yes/no)- (mention if you dont have PF for current 5yrs) FORM 16(yes/no) Availability on 7th June - 2025 for Face 2 Face - Yes/No

Key Responsibilities: Customer Support Coordination : Partner with the TAM to deliver best-in-class customer support, ensuring smooth onboarding for new Ultimate Support customers and maintaining a high standard of communication throughout. Issue Management : Review all assigned Ultimate customer issues daily, ensuring timely and accurate updates based on customer priority and business impact. Collaborate with Support Engineers and Management teams to ensure efficient resolution. Support Case Reviews : Lead regular support case reviews with the customer team, ensuring accurate prioritization of issues, visibility on progress, and clear next steps. Critical Issue Oversight : Take ownership of...

The MONITORING TOOL - L2 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the MONITORING TOOL - L2 domain.

Project Role : Service Desk Lead Project Role Description : Oversee first-level technical support, ensure incidents and service requests are documented, tracked, and resolved within SLA. Manage scheduling coverage, set operational goals, and keep the team updated with necessary customer-specific knowledge. Maintain efficient service desk operations. Must have skills : SAP HCM Payroll Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Desk Lead, you will oversee first-level technical support, ensuring that incidents and service requests are documented, tracked, and resolved within service level a...

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset Strong knowledge of windows & MAC operating system environment Good technical skills in solving server related issues Knowledge of DNS, DHCP, TCP/IP, Networking Good knowledge on MacBook support Knowledge of WDS (Windows Deployment Service) Knowledge of Outlook, O365 & exchange Knowledge of group policy creation and modification Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)

International Technical Voice Process Experience -1 year min in Int Technical Process Qual: Graduation Mandatory Location -Bangalore Both Side Cab Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah:7737536478/genesisanugrah@gmail.com Perks and benefits CTC-Upto 6 LPA + Incentives + Allowances

HCL Tech #Madurai is offering an exciting opportunity! Join one of the world's fastest-growing large tech companies, HCL Tech, at the forefront of digital, engineering, and cloud solutions globally. Empowering renowned brands and fully dedicated to igniting the potential in all our team members. Position: Service Desk Analyst Experience: 6 months to 6+ years Location: Madurai Mode of Interview: 31st -Saturday(Virtual) Kindly share your updated resume to Jashima.parvin@hcltech.com