1509 Ticketing Tools Jobs - Page 45

Remote Support: Provide advanced remote technical support for desktop and laptop issues, including operating system, software, and hardware problems. Troubleshooting: Diagnose and resolve complex technical issues, including network connectivity,

Good English communication skill Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) Graduate degree, technical college or equivalent

Role:Team Lead Service Desk Exp:Min 4Years as Technical Support Lead Skill:Active Directory,Service Desk,Serviecnow,Int.Voice Support Bud:Upto 9 LPA Loc:Bangalore,Pune 5 Days Working 2 Days off/Rotational US Shift Naman8890377950/naman.ghrs@gmail.com

Greetings from KVC CONSULTANTS LTD. We are looking for people 2 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *2 year International Technical support Experience Salary - Upto 6.5 Lpa Working days -5 (Rotational Shifts)-2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Surbhi 788029229 *Khushi 7869457739 *Ayush 8109195240 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC C...

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Min 2 Yr Exp Into Technical Support (International Voice) Must Have - Service Desk,Active Directory,Servicenow CTC - Up to 6 LPA 24*7 US Rotational Night Shift/5 Days Working 2 Days Rotational Off Location - Bangalore contact - Divyanshi(8905115503) Perks and benefits 2 Ways Cab Allowances and Incentives

Job Overview: The IT Support Engineer is the first point of contact for end-users seeking technical assistance. This role is responsible for providing basic technical support, troubleshooting common IT issues, and escalating complex problems to higher-level support teams. The Support Engineer plays a crucial role in ensuring smooth operations of the Plant IT infrastructure & Applications. This position requires excellent communication and problem-solving skills, a strong customer service orientation, and a foundational understanding of IT Infrastructure and applications concepts. Responsibilities: First Point of Contact: Serve as the initial point of contact for IT-related queries, incidents...

Roles revolve around providing TS, troubleshooting Windows-related issues, and assisting customers with software and hardware problems. This inc. managing customer inquiries & resolving tech. problems. Interview -Virtual Share cv -9257669383(Harsha) Required Candidate profile Min. 1yr exp. required into International Technical Support with must have troubleshooting Exp. on windows OS, Microsoft 365 and be okay to work in US (Night) shift & WFO. Only 5 days working will be. Perks and benefits Both way cab's Night Allowances Incentives

International Travel Consultant / Assistant - Ahmedabad About Us: All 4 Season is a leading player in the travel industry based in Ahmedabad and Mumbai, dedicated to providing exceptional travel experiences to our clients. We have a dynamic team and a global presence that has made us a trusted choice for travelers around the world. Position Title: International Ticketing Executive and Assistant Location: Ahmedabad, India Position Summary: We are looking for a detail-oriented and experienced International Ticketing Executive and Assistant to join our team in Ahmedabad. In this role, you will be responsible for handling all aspects of international flight bookings, including reservations, tick...

Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals.

Primary Customer Facing Responsibilities: Handle technical service and support tickets efficiently, acting as the first point of contact over chat and email support primarily. Empower customers to become proficient users through education and support. Document customer interactions in the ticket tracking system. Proactively follow up to ensure all issues are resolved to the customer's satisfaction. Key Responsibilities: Case Analysis and Critical Thinking: Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customers technical issues Conduct thorough investigations...

We are looking forward to hire SAP PI/PO Professionals in the following areas : Exp: 5 - 10 Years JD : Experience with SLD components- Technical system, Business system, Product, The software component, Software component version, etc. Experience in SAP PI architecture, ESR, iFlows, ICO, and BPM. Experience in handling web services. Knowledge of security modules, configuring encryption PGP, RSA module & keynote generation. Concepts of RSA algorithm. Experience in Enterprise Services (and Proxies) Knowledge of SAP ECC - focus on Partner Profiles, IDOC Layer, ABAP proxy, P2P, Master data. Expert in PI administration. Expert in using the standard Modules & Development of Custom Adapter modules....

Openings for Service Desk Coordinator... Location: Andheri Salary: 30- 40 CTC Education: Graduate with good Communication Role & responsibilities Create and assign service tickets to appropriate teams for resolution Monitor and respond to IT support tickets on time Provide excellent customer service and ensure a positive user experience Team Management Adhere to established service level agreements and response times for service requests Vendor management for Service support Asset Inventory Verbal / Written co-ordination with internal teams Periodic MIS reports preparation Daily / Weekly / Monthly call report prepare (Engineer wise / Category wise / Location wise ) Report prepare in excel wi...

Chat & Call Support Global Support Mac & Windows IT Support Troubleshooting, Night Shifts (24/7) Knowledge on ITIL basics.

Role Overview: As a Tech Support at Uffizio, you will play a crucial role in providing top-tier support to our customers. You will be the first point of contact for clients seeking assistance with our telematics solutions. Your goal will be to ensure customer satisfaction, resolve technical issues, and offer guidance on the use of our products. Uffizio is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualifications: Familiarity with telematics systems or fleet management solutions is a plus. Strong troubleshooting and problem-solving skills. Excellent communication skills, both written and verbal. Ability to ha...

Dear Professional, Greetings!! We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with (1-4 years) years of experience in IT ServiceDesk to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. We have planned for Face to Face drive on 7 Jun 25. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to Vigneshwaran.Sur...

Job Title: Senior Engineer - L1 IT Help Desk Location: Noida Shift: Rotational Experience required: 2- 4 years only Key Responsibilities: ITIL process knowledge Laptop/Desktop Troubleshooting Office 365 Management knowledge User Mailbox, Shared Mailbox knowledge Mail flow rule knowledge Different O365 License knowledge Active directory, DNS, DHCP knowledge Incident Management process knowledge Ticket handling process, how to create, and update, Worklog. Qualifications: Candidates who have academic qualifications as BCA, B Sc., MCA. Preference for ITIL certification About Compunnel: https://www.compunnel.com/ Compunnel, a business tenure of 30 years, A Great Place to Work-Certified Incorporat...

Monitor Bin/tickets Provide Hands and Feet support Ensure tickets are assigned to correct team Update the ticket with resolution steps and choose correct resolution category and close the ticket on time Health insurance Provident fund

Job Description below:- Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. Client - Genpact

Service Desk Analyst Roles Description Act as SPOC for all IT related issues, liaising with all resolver groups to ensure seamless operations & maintaining customer satisfaction. Responsibilities 1. Monitoring the Service Desk mailbox and accordingly working on tickets viz Acknowledgment/Prioritization/Categorization/Assignment/Closure. 2. Issue escalation to local & onshore team via e-mail/telephone. 3. Reports Generation for Daily/Weekly/Monthly reports. 4. Maintaining stock availability on respective floors. 5. ID management (Aus Operations) ID request acknowledgment / ID template submission /Follow-up with respective onshore team for closure.Role & responsibilities The IT Incident Analys...

The Service Desk Supervisor oversees daily IT operations, manages a team of IT professionals, and ensures the delivery of high-quality technical support and services. This role requires strong leadership, technical expertise, and effective communication skills to drive team performance and align IT services with organizational objectives. Experience: 3+ years in IT roles, with at least 1 years in a leadership or supervisory position. Key Attributes: Strong organizational skills and attention to detail. Ability to work under pressure and manage multiple priorities. Adaptability to evolving technologies and environments. Ready to work in Rotational shifts. If Interested then share your resume ...

International Technical Voice Support Any graduate with min 1 yr exp in Technical Support/Service Desk Skills Required-MS Exchange/Windows Troubleshooting/O365 CTC- Upto 4 LPA WFO-5 days working Night shifts Immediate Joiner Location -Hyderabad

Greetings from Invensis Technologies walk -Intervew Between 9AM to 6PM Network Support Engineer Job Description Roles and Responsibilities Installing new software & hardware (servers, computer workstations, Projector, etc.) Maintain and administer servers & related infrastructure consisting of Cisco Switches, Cisco Routers, Firewall, LAN and VPN. Troubleshooting network faults connected to Data and Voice. Training new staff on the company IT environment and also maintaining IT team for any Technical Help and Guidance. Planning future improvements, suggesting IT solutions to business problems Good Knowledge of Windows, Unix/Linux systems and scripting Good understanding of switching and routi...

Job Description- System Engineer An experienced and motivated System Engineer to oversee and manage a range of functions related to Vessel IT Infrastructure. This role will involve direct responsibility for System Monitoring & Alerts on Sophos, SOP Documentation, Monitoring Patch Management, Backup Exercises, Co-ordinate Penetration testing. The successful candidate will play a key role in ensuring the reliability, security, and efficiency of our Vessel security Operations, reporting to group information Security manager in Singapore. To ensure a seamless transition and effective integration of the candidate into the work operations required knowledge transfer will be conducted at the locati...

HIRING FOR TECHNICAL SUPPORT Min 1yrs exp Loc: - Gurgram CTC UPTO:-7-8LPA SKILLS:- DNS, DHCP, Troubleshooting, ticketing-tools 5 days working Rotational shift **immediate joiners** For more details sakshitiwari.img@gmail.com 8448387768(SAKSHI)