1508 Ticketing Tools Jobs - Page 44

Required Skills and Qualifications: Apache Tomcat: Proficient in configuring, troubleshooting, and managing Apache Tomcat servers. SQL: Strong knowledge of SQL, including the ability to write complex queries for troubleshooting and data investigation. Linux/Unix: Strong hands-on experience with Linux or Unix-based operating systems, including system administration tasks. Application Support: Experience in providing L2 application support, including resolving technical issues related to performance, connectivity, and deployment. Incident Management: Familiarity with incident management processes and tools for tracking, resolving, and reporting issues. Problem-Solving: Strong analytical and tr...

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Looking for immediate joiners only. Excellent communication skills (International Voice process) is non-negotiable. Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. Support end-user device...

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with (2-5 years) of experience in IT ServiceDesk to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to Vigneshwaran.Suresh@cognizant.com We are planning for Face to Face drive on 13 Jun 25 ...

Job Title: Desktop Support Engineer Accommodation & Cab Provided Key Responsibilities: Ensure compliance with Service Level Agreements (SLAs) and timely issue resolution. Manage and troubleshoot hardware desktops, laptops, printers, plotters, and IoT devices. Assemble, install, configure, and maintain IT infrastructure. Handle passive networking tasks like cabling, crimping, punching, and IO testing. Apply system updates and patches as needed. Manage user policies, group email IDs, and provide end-user support for: Windows OS MS Office, Office 365, OneDrive (E1, E3, E5) Provide remote support using tools like Team Viewer, AnyDesk, SCCM, Microsoft Teams, and more. Troubleshoot and replace har...

Job Summary We are seeking a skilled and customer-focused IT Helpdesk Executive to provide technical support to internal users. The ideal candidate will handle incidents and service requests, troubleshoot IT-related issues, and ensure high levels of customer satisfaction. Key Responsibilities : Act as the first point of contact for end-users seeking technical assistance via phone, email, or chat. Log, track, and monitor all incidents and service requests in the ITSM tool (e.g., ServiceNow, Jira). Diagnose and resolve hardware, software, and network issues (Windows, printers, VPN, Outlook, etc.). Provide support for desktop/laptop imaging, installation, and configuration. Support user account...

Greetings from KVC CONSULTANTS LTD Hiring now for Service Desk L1 Support (Technical Support) for Pune & Bangalore. Candidates residing in Pune or Bangalore or open for relocation post Selection can apply for same. Job Description -- L1 Support Technical Service Desk Analyst Salary -- Rs 2.45 LPA plus incentives & variables -- FRESHERS Salary -- Rs 4,00 LPA - plus incentives & variables Minimum 1 Year of INT Service Desk experience required -- 5 days working Perks & Benefits Interested Candidates can Call or Whatsapp resume Reba - 96283 73764 Vanshika - 96283 73762 Divya- 9821182650 Riya : 9628373761 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

OS Support on Windows XP, Windows Vista, Windows 7, Windows 10 & other System Software support. Providing REMOTE SUPPORT to the calls logged by the out-location branches Configure / troubleshoot network connectivity of desktops / laptops

Hi, We are hiring for the Leading ITES Company for Service Desk Analyst Profile. Please Apply through Naukti we shall call back the relevant profiles. Job Description : Respond to user queries via phone, email, or ticketing system in a timely and professional manner. Provide basic troubleshooting support for hardware, software, network, and application issues. Log and track incidents and service requests using a ticket management system. Escalate unresolved issues to the next level of support in accordance with SLAs. Assist in setting up desktops, laptops, printers, and other IT equipment. Follow standard operating procedures and maintain documentation. Learn and adapt to new technologies an...

Hi, We are hiring for the Leading ITES Company for Service Desk Analyst Profile. Please Apply through Naukti we shall call back the relevant profiles. Job Description : Respond to user queries via phone, email, or ticketing system in a timely and professional manner. Provide basic troubleshooting support for hardware, software, network, and application issues. Log and track incidents and service requests using a ticket management system. Escalate unresolved issues to the next level of support in accordance with SLAs. Assist in setting up desktops, laptops, printers, and other IT equipment. Follow standard operating procedures and maintain documentation. Learn and adapt to new technologies an...

Hi, We are hiring for the Leading ITES Company for Service Desk Analyst Profile. Please Apply through Naukti we shall call back the relevant profiles. Job Description : Respond to user queries via phone, email, or ticketing system in a timely and professional manner. Provide basic troubleshooting support for hardware, software, network, and application issues. Log and track incidents and service requests using a ticket management system. Escalate unresolved issues to the next level of support in accordance with SLAs. Assist in setting up desktops, laptops, printers, and other IT equipment. Follow standard operating procedures and maintain documentation. Learn and adapt to new technologies an...

Hi, We are hiring for the Leading ITES Company for Service Desk Analyst Profile. Please Apply through Naukti we shall call back the relevant profiles. Job Description : Respond to user queries via phone, email, or ticketing system in a timely and professional manner. Provide basic troubleshooting support for hardware, software, network, and application issues. Log and track incidents and service requests using a ticket management system. Escalate unresolved issues to the next level of support in accordance with SLAs. Assist in setting up desktops, laptops, printers, and other IT equipment. Follow standard operating procedures and maintain documentation. Learn and adapt to new technologies an...

Hi, We are hiring for the Leading ITES Company for Service Desk Analyst Profile. Please Apply through Naukti we shall call back the relevant profiles. Job Description : Respond to user queries via phone, email, or ticketing system in a timely and professional manner. Provide basic troubleshooting support for hardware, software, network, and application issues. Log and track incidents and service requests using a ticket management system. Escalate unresolved issues to the next level of support in accordance with SLAs. Assist in setting up desktops, laptops, printers, and other IT equipment. Follow standard operating procedures and maintain documentation. Learn and adapt to new technologies an...

Greetings from Infosys BPM Ltd., We are hiring for Service Desk - International Voice Process in Hyderabad. Education Qualification: Full-time graduation / Post graduation Shifts: 24*7 rotational shifts Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Service Desk- Voice, Hyderabad) Role: Service Desk - International Voice Shift: 24/7Location: Hyderabad(Work from office) Experience: 1 - 4 Years Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide ...

Must have 1-2 Years of exp in Service Desk Skills- Tech support/IT Service Desk/IT Helpdesk/Technical Voice Process/IT Support/Active director Pune/Bangalore 4 LPA Graduate Immediate Joiners Us Shifts 5 Days 2 Way cabs Contact- 6205633155(Jaspreet)

Deliver L1/L2 IT support training, onboard learners, assess performance, update content, and drive skill development aligned with ITIL best practices.

Dear Candidate, We are looking for a Cloud Support Engineer to provide technical support for cloud-based infrastructure and applications across various environments. Key Responsibilities: Troubleshoot and resolve cloud infrastructure issues (AWS, Azure, GCP). Monitor system performance, security, and availability. Respond to incidents and service requests per SLAs. Assist in deployment, backup, and disaster recovery operations. Document knowledge base articles and solutions. Required Skills & Qualifications: Proficiency in cloud platforms (AWS, Azure, or GCP). Strong knowledge of networking, Linux/Windows administration, and virtualization. Familiarity with monitoring tools (CloudWatch, Data...

Hiring for International Technical Support (Voice / Email / Chat) Require Exp: Min. 6 months into International Technical Support Skills: Technical Troubleshooting, Customer Service, L1 Technical Support, Service Desk Must have excellent communication skills CTC: Up to 5-6 LPA Location: Noida Qualification: Any Graduate Work from office Shifts: Night (Rotational) 5 Days Working; 2 days rotational off Notice: Only Immediate Joiners CONTACT: Archana- 9531592641

Serve as the first point of contact for end-users via phone, email, chat, or ticketing system. Diagnose and troubleshoot hardware, software, network, and system issues.

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Exp Upto Rs 6 LPA -- FOR 2+ Years of Exp Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints...

Role & responsibilities Candidate should have 5+ yeras experience in IT Industries. Should have hands on experience on IT Service Desk Should be able to Manager L1/L2 Engineer team Should have understanding about Incident Management. Knowledge on Networking Preferred candidate profile

Role - Identity and Access Management Exp - 1 to 2 Years WFO | 5 Days working 2 days Off | Immediate Joiner Basic Knowledge of IT security and Compliance teena.ghrs@gmail.com

IDAM- International voice process Location- Bangalore/Pune Any Graduate with min 1 year of experience in Identity and access management CTC-Upto 6LPA WFO-5 days working Night shifts Both side cabs available Contact- HR Riyanshi 9521017693

Experience - 7+Years 7+ years experience Troubleshooting complex Linux server issues (performance, network, storage) Analyzing database performance metrics (SQL query execution times, resource utilization) Validating data integrity and system functionality after migrations Monitoring infrastructure performance and health using monitoring tools Implementing and maintaining security best practices in Linux systems, databases, and pipelines Scripting & AutomationProficiency in Python, Bash, or Go for automation and scripting Troubleshooting and fixing ML algorithms Perks & Benefits: Health and WellnessHealthcare policy covering your family and parents. FoodEnjoy a scrumptious buffet lunch at th...

Insightsoftware is a growing, dynamic software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team! LocationIndia (Preferred in Hyderabad) Employment TypeFull-time Responsibilities : Lead and manage global support teams, including hiring, onboarding, and performance reviews. Ensure 24/7 ...

Remote Support: Provide advanced remote technical support for desktop and laptop issues, including operating system, software, and hardware problems. Troubleshooting: Diagnose and resolve complex technical issues, including network connectivity,