1508 Ticketing Tools Jobs - Page 42

Dear Candidate, We are looking for a Platform Support Engineer to provide technical support and maintenance for critical enterprise platforms. The role involves troubleshooting system issues, enhancing performance, and ensuring uptime across environments. Key Responsibilities: Monitor and maintain enterprise platforms and related services. Troubleshoot incidents and resolve platform issues with minimal downtime. Collaborate with DevOps, infrastructure, and application teams. Contribute to platform upgrades, patching, and optimization efforts. Document platform configurations, SOPs, and incident reports. Required Skills & Qualifications: Strong background in Linux/Windows system administratio...

Role & responsibilities Candidate should have experience in Service desk . Should have knowledge on Ticketing tool. Candidate should have good communication skill. (MANDATORY DETAILS)- Fill and share to Sheela.Ravivarman@cognizant.com ** Soft copy of the update resume to be shared. ** Candidate Name Contact Number Email ID Gender DOB Current Location Job Location Current Employer Primary Skill Total Experience Relevant Experience PF STATEMENT FOR TOTAL YRS OF EXP (yes/no)- (mention if you dont have PF for current 5yrs) FORM 16(yes/no) Availability on 14-June -25 for Face 2 Face - Yes/No

Looking for Overall 6 years of experience in IT Service Desk( International ) Must Have on papers exp as a Assistant Manager or Team Lead Location- Pune WFO| Rotational Shifts CTC- Upto 10-11 LPA Any Graduate Contact- 8529474615( Radhika)

Role- Assistant Manager Service Desk Exp- Min 6 Years International Only Should have a designation of a AM on papers Pune | 5 Days working 2 days off Skills: Service Desk, Active Directory, Servicenow, Tech Support 9116324602 / teena.ghrs@gmail.com

Dear Candidate, Movate (CSS Corp) is hiring candidates for Tech support/ Help Desk Engineers role for Hyderabad Location. *Please share your confirmation on mail if you can attend F2F Interview on 14 June, Saturday. Please find below details. • Interview Date: 14th June, Saturday. 2025. • Interview Time: 9:00 AM to 2: 00 PM. • Experience Range: 1 - 5 Years • Interview slots are on a first come basis, please report on time. • Interviews will happen only until positions are open. • Salary Details: 3 - 4.5 Lacs • Shift Details: 24/ 7 Shift /Rotational Shift • Notice Period: Immediate joiners- 30 Days. • Qualification- Graduation is mandatory. • Interview Process: Engineers and senior engineers ...

Hiring for int voice process (Tech support) Must have min 1y exp after graduation skills - Active Directory, O365, ServiceNow CTC - Upto 6LPA Grads only WFO | US Shifts Location- pune Immediate joiners only contact - 85295 46798 (Divisha)

Role & responsibilities : Assembling, Installation of Win XP/7/10. Installation of application software anti-virus, Microsoft office. Crimping, impacting and installation of LAN Switches, Routers, Modems. Installation of various printers, scanners. Configurations of MS Outlook, Outlook Express, Windows live, mail and manage data files. To take backup of application software data, user profile, data files. Retrieving backup data. To do regular maintenance of desktop and server systems. To make system monitoring report. To give telephonic support. Troubleshooting of various problems like virus problems

Job description We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Location : Bangalore (Electronic City) & PUNE - HINJWADI Salary : Rs 6 LPA FOR 2 YEARS PLUS EXP Salary : Rs 4 LPA FOR 1 YEARS PLUS EXP FREHSERS -- Rs 3 LPA Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End Use...

SUMMARY Job Summary: We are seeking a proactive and customer-focused L1 Support Engineer (Windows Desktop Support Voice) to provide technical assistance to end-users via voice calls. The ideal candidate will have experience resolving hardware/software issues on Windows platforms, handling inbound support calls, and working with ticketing systems in a service desk or helpdesk environment. This role demands strong communication skills, a keen ability to troubleshoot remotely, and a solid understanding of desktop environments and common user issues. Key Responsibilities: Respond to and resolve user-reported incidents via voice, email, or ticketing systems Provide first-level troubleshooting sup...

Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Assist customers in troubleshooting issues with products or services and provide appropriate solutions. Handle a variety of customer concerns, from basic questions to more complex problems, ensuring a high level of customer satisfaction. Record all customer interactions in the system, ensuring accurate and up-to-date information. Collaborate with internal teams to escalate and resolve issues that require further investigation or technical support. Offer product or service recommendations to customers based on their needs and inquiries. Follow up with customers to ensure their is...

Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : •Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge

SVN System Technologies is looking for VIP Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stak...

Min 1 Yr Exp Into Technical Support International Voice Any Graduate Work From Office 24*7 US Shift 5 Days Working Interview - Virtual Immediate Joiners Location - Bangalore Kindly share your resume on this number - 9257669383 (Harsha) Perks and benefits Allowances Incentives Both way cab 7 day accomod.

JD- ITIL ITSM IT service desk quality analyst

Hiring for Technical International Blended process Graduate or UG FRESHER OR ANY experience can apply Salary Minimum 3 LPA + incentives to 5 LPA Location - Aundh Transport provided US Shifts Contact: 9209738090 / 7757051088

Responsibilities Support the EAS solutions hosted on-prem and on the cloud Implement standardized processes across teams Participate in major incident resolution Drive process optimization Improve operational metrics Communicate effectively with team members and customers through strong verbal, written and interpersonal skills Remain flexible to changes in priorities with the ability to multi-task Technical Skillset Exposure to multiple industry standard ticketing tools Knowledge of ITIL processes Experience in Incident Management and Problem Management Excellent troubleshooting skills Ability to multi-task, prioritize conflicting demands Exposure to cloud technologies Qualifications : A Uni...

Technical Support/Service Desk Specialist WHO- 5 Days working Location: Bangalore/Pune CTC: Up to 6 LPA Min. 1 years of experience in International Technical Support (Voice) Any Graduate (Mandatory) Notice- Immediate Contact -9119205824 (HR Sarthak)

Job description OLY FOR PUNE NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange ...

Hi Greetings from Trigent Sotware...!!! **Hiring for freshers with Good in Networking & Very Good Communication** Role & responsibilities As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide timely resolution to client issues.- Maintain a high level of customer satisfaction...

Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Pune. Qualifications: Bachelors degree in computer science, Information Technology, Engineering, or related field, or equivalent work experience. English fluent (B2 C1) Job Description Missions: Perimeter: All Business application Worldwide in production. Resolve incident in a short time to give to the Business the best Quality. To work transversely with other service lines and business entities to meet the key performance indicators. Continuous improvement by participating to Problem management. The main activities are: Contribute to incident resolution, service request completion and Change i...

Role & responsibilities As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide timely resolution to client issues.- Maintain a high level of customer satisfaction.- Collaborate with cross-functional teams for issue resolution.- Document and track client issues and resolutions...

Role : Service Desk Management Must have Excellent Communication skills EXP: Fresher to 1 yr Only Graduate Students Fresher Graduates (Passout year: 2022- 2024) Fresher Candidates should have knowledge about Service Desk, ticketing tools. Fresher Candidates must have all educational documents Experience Candidates must have all the documents of previous firm Interview Date : 13 June 2025 Location: Bangalore and Gurgaon Interview will be F2F # 3 Rounds of Interview Shift Time: US Shift (Night Shift ) Cab Facility will be given under 20 km . While Sharing the resume Aadhar, Pan card and passport size photo is necessary . Interested Candidate Share Resume at dipti.bhaisare@in.experis.com

Job Description: Note: If you are selected, you have to work in Airport. (Navi Mumbai/Mumbai). A Wireless LAN Controller (WLC) is a network device that centralizes the management of wireless access points (APs) in a wireless network - You have to work on WLC 1. Customer Support: Respond to customer inquiries and technical issues related to Wi-Fi connectivity, network performance, and related hardware or software problems. Provide timely and effective solutions to ensure customer satisfaction. 2. Troubleshooting : Diagnose and resolve complex Wi-Fi connectivity issues, signal problems, and other wireless network-related problems. Utilize troubleshooting tools and techniques to identify the ro...

Job Description: Note: If you are selected, you have to work in Airport. (Navi Mumbai/Mumbai). A Wireless LAN Controller (WLC) is a network device that centralizes the management of wireless access points (APs) in a wireless network - You have to work on WLC 1. Customer Support: Respond to customer inquiries and technical issues related to Wi-Fi connectivity, network performance, and related hardware or software problems. Provide timely and effective solutions to ensure customer satisfaction. 2. Troubleshooting : Diagnose and resolve complex Wi-Fi connectivity issues, signal problems, and other wireless network-related problems. Utilize troubleshooting tools and techniques to identify the ro...

Designation : Customer Support Manager Venue: Enkel, 3rd Floor in AltF Coworking Spaces, Plot 21, Sector 142, Noida, UP, 201304. (Walking distance from Noida, Sector 142 Metro Station at Aqua Line) Map Location: Tap Here (Search for "Optimus Information" for the exact location on Google map) Directions: Take 1st Left after the Sec 142 Metro station, again take first left, then take 1st right for the 3rd building of AltF Coworking Space in front of a big park. Time: 10 AM to 4 PM Date: 13-June-2025 Kindly carry a copy of resume Role and Responsibilities: Lead and manage the customer support team, providing guidance, mentorship, and performance evaluations to maintain high service standards. E...