1508 Ticketing Tools Jobs - Page 41

Technical Voice Support Exp- 1+ Years Loc- Pune Skills- Voice Support, Active Directory, DNS, DHCP, Windows, O365, Service Now etc NP- Immediate only Pkg- 8.4 LPA Aparupa (9311697179) Aparupa.imaginators@gmail.com

Role & responsibilities Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based processes for incident, problem, and change management Preferred can...

Role & responsibilities Please share your updated CV to: dhanunjaya.p.m@happiestminds.com Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based pr...

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691 /'sahil.sahoo@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Sy...

Responsibilities: * Manage ticketing tools for efficient issue resolution * Collaborate with cross-functional teams on project delivery * Ensure timely communication with stakeholders * Basic Knowledge on AWS Cloud Health insurance Provident fund

Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : •Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge

Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : •Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge

We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing exceptional customer support. You will work closely with various teams to improve the products reliability and user experience. Key Responsibilities: Provide first-level support for product issues via email, phone, or ticketing systems. • Troubleshoot and resolve user-reported issues in a timely and professional manner. Analyze, diagnose, and escalate complex technical issues to the relevant internal teams (e.g., development, infrastructure). Monitor perfo...

SUMMARY Hiring Service Desk Associate - Bangalore(WFO), Salary: 3.5 LPA Location: Bangalore (Work from Office) Only freshers can apply Joining: Immediate Joiners Only Role Overview: Join Wipro as a Service Desk Associate and become the first point of contact for IT support. You’ll assist users via phone, chat, or email to resolve hardware, software, and network issues. Ideal for those with good communication and a tech-savvy mindset! Provide first-level IT support to end-users Troubleshoot hardware, software, and networking issues Log and track tickets, escalate as needed Ensure quick resolution of service requests Work closely with internal teams to improve user experience. Requirements Req...

Fresher only Skills:- Active Directory, Office 365, MS outlook Technical Graduate only CTC:-Up to 2.4 LPA Working Days 5 days working, 2 days rotational off Location:- Hinjewadi, Pune Cab :-Both side(hiring zone) Notice:- Immediate contact 9257655181

Position Field Engineer Exp Freshers(L0)/L1 Location – Gurgaon, Noida, Mohali, Chandigarh, Mumbai Shifts – General Shifts, 6 days Excellent Communication Skill Education – (HSC + Hardware and Networking course completion) Or (Technical Graduates + Hardware and Networking course completion) Clint Location – Banking Branch Interview Rounds- Virtual (on Teams) JD- Installation & Maintenance : Oversee the installation, setup, and maintenance of equipment and systems at customer locations. Client Interaction : Serve as the primary point of contact for clients at the field location, providing clear communication and timely updates. Technical Support : Provide on-site technical support, including s...

We are looking for a Software Support Engineer (Technical) for "Configit-India" team at Kedge Systems Private. Ltd., Chennai. Configit is a CPQ software product firm from Denmark, with offices in US, UK and Germany. http://www.configit.com The selected candidate will work for an international company following European work culture, getting an opportunity to work with customers from all around the world in a global #oneteam setup. The position requires working in support shifts. The support engineer is responsible for providing customers with expert-level technical assistance of Configits products. They conduct incident management and problem management activities relating to complex issues ...

Cisco Catalyst switches Cisco Wireless LAN (CUCM) – VoIP and endpoint troubleshooting Cisco ISE, Duo MFA, Cisco AMP, Umbrella Fortinet FortiGate firewalls – VPN setup, rule edits Layer 2/3 networking – VLANs, STP, HSRP, ACLs, DHCP, DNS, OSPF, EIGRP

Designation -Technical Support Engineer. Preferred candidate profile: Voice Support experience preferred. Experience in Service Desk Need Only Pune Based Candidate. Looking Only immediate Joiner and serving notice period. Interview- 1st is virtual 2nd is face to face compulsory

Position Overview : We are seeking a skilled and motivated Support Engineer to join our support team. In this role, you will serve as a critical link between customers and engineering, providing high-quality technical assistance, troubleshooting complex issues, and ensuring timely resolution of problems. The ideal candidate has a strong technical background, excellent communication skills, and a customer-first mindset. Responsibilities: Provide first- and second-line technical support for our products and services. Diagnose, troubleshoot, and provide possible solutions for software, and network-related issues. Act as a liaison between customers and internal teams, including product and engin...

Join our dynamic team at CheQ, a leading player in the credit management industry. we're seeking talented individuals to fill the role of customer support executive,responsible for providing exceptional customer support in the dynamic fintech industry, addressing inquiries, resolving issues, and ensuring a seamless experience for clients for cutting-edge credit and finance products. If you're passionate about making a positive impact in the financial world and thrive in a sales-driven environment, this opportunity is for you. Respond to customer inquiries through written communication channels, such as emails or chat. Handle customer concerns and issues over voice communication channels, inc...

Technical support (International) Min 1 yr exp into Technical Support (International) CTC - Up to 4 LPA + Variables Any Graduate (Mandate) 24*7 Shifts (US) 5 days working, WFO Both way cab Location - Hinjewadi, Pune Number - 7023955677 (HR Kajal)

Title : Technical Support Professional, Product Support with Cloud experience (AWS/Azure/GCP/OCI, Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion. Operational management of clients (e.g. helping loading new data, maintaining and validating dashboard/report outputs, etc) Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction. Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote ...

Responsibilities Main functions The SoFRESH Fronting team acts as the Single Point of Contact for OFS & CIB finance end users from Account Payable tools to Reporting applications. Its activities mainly deal with the Jurisdiction, the Incident Management and the Data Integrity controls. This is full night shift role which will start from 9.30 PM India time till 6/7 AM India time. From Sunday night to Friday morning or from Monday night to Saturday morning. Main functions: - Pillar 1 - Control Integrity and Data availability - Pillar 2 - Administrate Finance Systems - Pillar 3 - First level of Support for Incident and Request linked to Finance Systems - Pillar 4 - Proactivity in the communicat...

Job Roles and Responsibilities: Team member will be responsible for addressing airport network and aircraft related DCS-Customer Management Team member will be responsible for addressing airport network and aircraft related DCS-Customer Management Reservation & ticketing queries round the clock 24/7 basis. You will be required to resolve or raise incidents with the system provider Amadeus and do the follow up till its closure. Candidate should be Flexible with Shift Timings. Contact Person: John Contact Number: 9840121191 Email: john@gojobs.biz

Serve as the first point of contact technical assistance via phone Troubleshoot and resolve issues related to desktops, laptops, printers, OS (Windows/Mac), and software. Handle user access, password resets, email setup, and application configuration Required Candidate profile Log all incidents and service requests accurately Provide basic support for networking, VPN, and Wi-Fi connectivity issues. Install and configure software, updates, and patches as required. Perks and benefits Perks and Benefits

Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals. What We Offer: Competitive salary and benefits package. Opportunities for professional development and career advancement. A collaborative and supportive work environment.

International voice process (Technical support) Need to resolve technical issues of customers through calls and remote. 5 days working Rotational shifts Need 1 year experience technical support process Contact- Ishita - 9529411055 Pragati-9696837450

Work Location: Ahmedabad Looking for Immediate joiners Please share your updated profile to sugantha.krishnan@acldigital.com Role & responsibilities Maintaining the security and stability of an organization's IT infrastructure by ensuring timely deployment of security patches and updates, and managing antivirus software. Responsibilities include overseeing antivirus updates, managing device compliance, and responding to potential malware threats. Patch management involves managing upgrades, updates, and patching for software and applications across all endpoints, ensuring compliance with security requirements. Key Responsibilities: Antivirus Management: Overseeing antivirus updates, managing...

Job Summary: We are looking for a proactive and organized Team Lead to manage day-to-day operations in a partial technical environment, specifically within medical and public domain services. This role involves team coordination, adherence to process and compliance, rostering, and effective communication. The ideal candidate will have prior experience handling sensitive data, operations in healthcare or public service sectors, and managing teams in high-compliance environments. Key Responsibilities: Supervise a team involved in operational tasks related to employment record/medical/payroll and other transactional information, public services, or government-related processes. Manage team sche...