1508 Ticketing Tools Jobs - Page 40

Good Communication Skills Should Have Experience SLA, Ticketing Tool , SCCM, Apipa, Active Directory

Date 24 May 2025 Location: Bangalore, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Technical Incident Manager in Bangalore were looking for Your future role Take on a new challenge and apply your technical expertise in a dynamic and fast-paced environment. Youll work alongside collaborat...

Role - Service Desk Domain - International Technical Support Graduation - Mandatory WORK FROM OFFICE Location - Pune CTC - Upto 4 LPA + Allowances + Incentives Both Way Cab For more details: nidhivghrs@gmail.com +91 8690900776 Required Candidate profile Min 1 year of Relevant Exp in Service Desk (International) Experienced in Troubleshooting (OS, Windows, O365), Active Directory, Servicenow, etc. Excellent Communication skills (English) Perks and benefits Pick and drop facility (within 25 KM)

Greetings from Poornam Technologies PVT Ltd Title : Helpdesk Support Executive Location : Kotturpuram Looking for female candidates only. Candidates near Kotturpuram ( Within 5 - 10Kms) Can Apply.

Hiring: Technical Support Location: Pune Experience: Minimum 1 year in Technical Support Skills: Active Directory, ServiceNow, Ticketing Tools Education: Graduation Mandatory Package: Up to 4 LPA Joiners: Immediate preferred HRMayur -7357769199

Troubleshoot and resolve desktop issues: Hardware, software, and peripheral-related problems. Technical support: Assist end-users with technical queries and issues. Install and configure desktop systems: Set up and configure desktops, laptops.

Role & responsibilities: 1. IT Support & Ticket Management: Manage and prioritize IT support tickets based on urgency & impact. Utilize ticketing tools to log, track, & resolve incidents efficiently. Troubleshoot VPN connectivity issues, understanding backend processes for secure remote access. Provide support for Outlook & mail configuration, ensuring seamless email communication. Assist users in resolving hardware and software issues, including desktops, laptops, & peripherals. 2. Network & System Administration: Configure & manage Active Directory (AD), handling user authentication, group policies, & permissions. Perform network printer configuration, including troubleshooting printer con...

Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Pune . We are looking for candidates with 4 + years of experience in below skills - Primary skills : Linux Windows Troubleshooting Servicenow Database - Oracle/postgrace L1/L2 Support Interested candidates for above position kindly share your CVs on chitralekha.so@peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location :

Min 1 Yr Exp Into Technical Support International Voice CTC - Up to 4 LPA + Allownces and Incentives 24*7 US Shift / WFO Both Way Cab 5 Days Working 2 Days Rotational Off Interview - Virtual Location - Pune Surbhi - 8905959447

Act as first contact for client tech issues, resolve domain-related queries (registration, transfer, DNS, etc.) Assist with TLD rules, escalate complex cases Maintain ticket records, educate clients, Stay updated on domain/DNS trends.

Responsibilities: * Manage IT requests via ticketing tools * Provide remote support for cloud operations * Ensure timely resolution of issues * Prepare documentation * Server Migration * Windows Server management Work from home

Role- Technical support (Service Desk) Must have 1-2 Years international voice experience (Excellent comms) Immediate Joiners- Bangalore Rotational Night Shifts Graduate Budget- 4-6 LPA Contact- 7742324144

MS Outlook. Domain basic knowledge. MFA and Application Basic troubleshooting. MacBook, IOS basic support level knowledge. Experience in handling critical & VIP users. Remote technical support hands on. basic understanding of Domain joining process.

Monitoring of Windows and Linux OS environments Basic SAP system monitoring and alert interpretation Familiarity with ServiceNow for ticket documentation Understanding of job scheduling tools (e.g., Redwood, Control-M, cron) Basic troubleshooting using predefined run books Experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds) High sense of urgency and proactiveness Strong teamwork and collaboration Good English communication skills Customer care orientation Attention to detail and responsibility in task execution Nice to Have: Basic scripting (PowerShell, Bash) for log and alert checks Exposure to cloud monitoring (e.g., AWS CloudWatch, Azure Monitor) Knowledge of ITSM processe...

Job description OS installation from USB devices or network boot, VPN client configuration and support for remote users, Password reset, expiry, new users, deletion of users in active directory, Printer installation, configuration and support - both USB & Network, Hardware trouble shooting of desktops & laptops, Knowledge of components like hard disk, rams, processors, motherboard in computer, Ticketing tool for call logging & call analysis, Follow-up with end users to provide status updates, Coordination with hardware vendors (Dell, Lenovo, HP etc) for online support, Maintaining IT Asset inventory, Coordinate with vendors to procure IT related equipments or peripherals, Antivirus support, ...

Required - Min 1 year exp in Technical voice process (B2C) Skills - Hands-on exp on Active Directory, VPN, ServiceNow, and ticketing tools Location - Bangalore CTC - Up to 6 LPA US Shifts Both way cabs Immediate joiners Drop your cv on - 8529546798

We are looking for a passionate and highly self-motivated individual to work primarily Senior L2 and L3 Support Engineer who should have a good understanding of the relationship between Active Directory and AZURE directory service. Provident fund

Key Responsibilities: Set up and configure workstations, routers, and basic networking infrastructure. Provide first-line support for hardware and software issues across the firm. Install, configure, and maintain Microsoft 365 services, including Outlook, Teams, SharePoint, and AI-powered features like Copilot in Word, Excel, and Outlook. Assist in the setup and management of SharePoint sites and document libraries. Troubleshoot connectivity, software, and system issues efficiently. Support staff in navigating and configuring various software platforms. Assist in the development and implementation of internal systems and workflows. Assist in automating internal processes using tools like Pow...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. NEED IMMEDIATE JOINERS Job Locations : PUNE(HINJEWADI PHASE - 2), BANGALORE (ELECTRONIC CITY), HYDERABAD (GACHIBOWLI) --------------------------------------------------------------------- Profile - Customer Support / Technical Support Advocate Education - Any Graduates Experience - 0 - 3Years Work from office. 5Days working/Rotational shifts/Cabs Available. Graduates with 1 year of international experience SALARY STRUCTURE : For Freshers Upto 2.65Lpa Rs 4 LPA -- FOR 1+ Years of Exp Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Us...

Hiring for USA based Multinational Company (MNC) We are looking for a Technical Support Engineer to provide high-quality technical assistance to our customers or internal users. You will diagnose and troubleshoot software or hardware issues, respond to customer queries in a timely manner, and ensure problems are resolved efficiently. The ideal candidate is a problem solver with a strong technical background and excellent communication skills. Provide technical support via email, phone, chat, or ticketing systems to resolve product-related issues. Diagnose, troubleshoot, and resolve hardware, software, and network-related problems. Escalate complex issues to appropriate engineering teams with...

Manage SAP BASIS operations including S/4 HANA, HANA DB, cloud (AWS/Azure/GCP), system migrations, upgrades, and HA/DR strategies. Ensure seamless support, performance tuning, and architecture optimization Required Candidate profile 12+ years of SAP experience with 10+ in BASIS. Must have hands-on S/4 HANA, cloud platforms, system migrations, landscape architecture, and good communication

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring Freshers for International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) 5 working days 2 days off Rotational shifts Cab facilities 2 months training in Mysore Only Graduates (Btech/BE/BCA) Excellent Communication Skills SALARY STRUCTURE : Upto Rs 2.45 LPA -- For Freshers Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an Intern...

About this opportunity: Responsible for ensuring 1st line support to all Ericsson employees on Shared Service Helpdesk including HR, TE, AP on Global and local processes and tools like ITM, SuccessFactors, OM, Dialog, CCM, Payroll, Benefits, etc. What you will do: Responsible for overall delivery as per standard ways of working across Market Area/ Business Unit/ Region. Point of contact for Stakeholder Manage process to avoid CF and manage Training with RCA along with TNI and TNA Quality assurance of the deliveries done by team members. Liaise with stakeholders to provide Tier 1 support to all the Employees. Responsible for knowledge delivery on new global HR processes and tools. Analyse rep...

Hi, Greetings of the Day!!! Hope this mail Finds you well, Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Provide efficient Service Desk Voice Support. - Ensure timely resolution of client issues. - Maintain a high level of client satisfaction. - Collaborate with t...

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 an...