1508 Ticketing Tools Jobs - Page 35

GOOD Communication And Technical skill in hardware and networking . ANY GRADUATE MIN EXP 1 YEARS

Key Roles of a Help Coordinator: Service Manager: Oversees the entire support process, ensuring issues are addressed on time. Coordinator: Acts as a liaison between support teams and end-users. Communicator: Keeps all parties informed about issue progress and service updates. Administrator: Maintains records, reports, and support documentation. Core Responsibilities: 1. Request Management: Logging, tracking, and managing incoming support requests. Prioritising and assigning tasks based on urgency and complexity. 2. Issue Resolution Oversight: Monitoring the resolution process to ensure deadlines are met. Escalating unresolved issues to higher-level support teams. 3. Team Coordination: Collab...

Job Title : Network Engineer Qualification : Bachelors degree in Computer Networking/Mathematics /Computer Science Experience : 2-4 Years Must Have Skills : Knowledge of TCP/IP in internet working communication Previous NOC experience Cisco/Juniper network certification Experience troubleshooting wireless connections > Have great judgment and an ability to work independently in a fast-paced, startup Environment > Have a knack for analytical thinking and with experience using data and to spot trends and make decisions producing actionable results > Have an extraordinary ability to multitask > Possess a high level of conscientiousness and demonstrate a hyper focused attention to detail > Extre...

EXECELLENT Communication And Technical skill ANY GRADUATE MIN EXP 2 YEARS

HIRING FOR LEADING ITES MNCs - INTERNATIONAL VOICE / Non-Voice / Blended in Pune and Bangalore Location. NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS FRESHERS ALSO ELIGIBLE VIRTUAL & PHYSICAL INTERVIEW OPTION SAME DAY RESULTS Job Description: -- International Voice/Non Voice Process( Viman Nagar- Pune ) - LARGEST ITES MNC IN INDIA AND TOP 200 IN THE WORLD - ELIGIBLE-- GRADUATES/UNDERGRADUATES MINIMUM 6 MONTHS EXPERIENCE REQUIRED SALARY UPTO RS 3.00 LPA- Rs 6.25 LPA 5 DAYS WORKING- /// 2 WEEK OFFS / ROTATIONAL SHIFTS ONE WAY CAB AVAILABLE +TA +PF International Voice Process (HINJEWADI) and in Bangalore - IT City LARGEST INFORMATION TECHNOLOGY SERVICES CO IN INDIA WITH PR...

Technical troubleshooting & support for electronics, strong knowledge of computer, mobile devices, and tech products. Ability to diagnose & solve the basis technical issues. •Excellent English & Hindi if interested pls call Priya 8081073001

Provide chat and email-based technical support, troubleshoot software issues, document cases, follow up for resolution, escalate when needed, collaborate with internal teams, and contribute to process improvement and training. Perks and benefits Remote work options, fixed shifts with weekly offs

Key Responsibilities: Lead and mentor a team of L1 NOC engineers, ensuring high performance and continuous development. Monitor network performance, servers, and infrastructure tools for alerts or outages. Respond to incidents, triage network/system alerts, and escalate issues as needed. Coordinate with Level 2/3 teams for complex issue resolution. Maintain documentation for network operations, troubleshooting steps, and SOPs. Ensure shift handovers are smooth with clear communication and reporting. Provide regular status updates to management and clients during incidents or outages. Conduct periodic training and knowledge sharing sessions for L1 engineers. Ensure SLAs and KPIs are consisten...

Employment Type: Full-time | Office Premises (US Shift - PST Time Zone) About the Role: We are looking for a detail-oriented and proactive IT Support Specialist to manage and execute end-to-end onboarding and offboarding processes, ensure smooth access management across various systems, and provide Level 1 security alert triage. The ideal candidate will have hands-on experience with tools like Rippling, Azure/Entra ID, Microsoft 365, GitHub, and basic endpoint logistics. Key Responsibilities: Onboarding & Offboarding Assign laptops to new hires using Rippling, tracked via Zoho Desk Manage laptop inventory and replenishment by ordering from Apple Business or Lenovo.com Create user/email accou...

Position Description Position: Technical Support - Proficient Company: Inspiroz IT Services Pvt. Ltd. Location: Ghansoli, Navi Mumbai Inspiroz provides ongoing support and maintenance services through a unique model that blends on-site and remote support for existing IT infrastructure and devices to sustain their purpose and benefits. At Inspiroz, we solve charter and independent schools technology challenges by providing unmatched expertise through strategy, implementation, and managed services. We partner with school leaders and educators to improve the way technology is used to drive transformational student outcomes and achieve operational goals. With stable, portable and scalable IT, we...

Position Description Position: Technical Support - Novice Company: Inspiroz IT Services Pvt. Ltd. Location: Ghansoli, Navi Mumbai Inspiroz provides ongoing support and maintenance services through a unique model that blends on-site and remote support for existing IT infrastructure and devices to sustain their purpose and benefits. At Inspiroz, we solve charter and independent schools technology challenges by providing unmatched expertise through strategy, implementation, and managed services. We partner with school leaders and educators to improve the way technology is used to drive transformational student outcomes and achieve operational goals. With stable, portable and scalable IT, we pre...

Job Description Mission for this role: IntegriChain is seeking a detail-oriented and collaborative data steward with strong communication skills for our Patient Data Stewardship team. The team works as subject matter experts in the rapidly developing patient data analytics space. Working on this team, candidates would develop and then leverage their knowledge to support pharmaceutical manufacturers by investigating and resolving data issues that obstruct or obscure the patient journey. They would also be contributing to the continued development of the team s processes and tools, making use of new resources and techniques as they become available and areas for growth are identified. This rol...

Join Infosys BPM Service Desk (Voice Process) | Pune | Immediate Openings! Are you someone who loves solving problems, has a knack for technology, and communicates with confidence? Infosys BPM is looking for energetic and customer-focused professionals to join our Service Desk Voice Support team in Pune ! What Youll Be Doing: Provide top-notch support to global clients via calls, chat, and email Troubleshoot technical issues related to: VPN, Drivers, O365, Active Directory Operating systems & basic networking Microsoft Office and other productivity tools Work on ticketing tools such as ServiceNow , Remedy , or Control-M Own the issue, analyze, and provide efficient, timely resolutions Ensure...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Quality Management (QM) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Project System (PS) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance,...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Solarwinds Administration, Nagios Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system pe...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Build Process Automation Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of key applications and systems. Roles & Responsibilit...

Dear Aspirant! We empower our people to stay resilient and relevant in a constantly changing world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like youd make a great addition to our vibrant international team. We are looking forIT Operations Specialist, Youll make an impact by Infrastructure & Systems ManagementManage and maintain Windows Server environments, including Active Directory, Domain Controllers, DNS, and DHCP services. Administer Office 365 environments and handle user access, permissions, and configuration. Manage cloud platforms such as A...

Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve hardware and software issues efficiently. Install, configure, and maintain computer systems, networks, and peripherals. Develop and implement procedures for troubleshooting and resolving technical issues. Collaborate with other teams to ensure seamless service delivery. Analyze and report on technical issues and provide recommendations for improvement. Job Requirements Strong knowledge of computer systems, networks, and peripherals. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment and prioritize tas...

As a Technical Support Professional , you will be part of a globally distributed team based in India and Mexico , delivering 24/7 support for Identity Governance and Administration (IGA) platforms. You’ll play a key role in maintaining service reliability, resolving incidents, and driving automation and innovation in support processes. At IBM, you’ll be part of a team that’s transforming access management for one of the world’s largest enterprises. Through AccessHub , you’ll help deliver secure, seamless, and scalable identity solutions that empower IBMers worldwide. Key Responsibilities: Deliver technical support for Saviynt and other IGA platforms, ensuring timely resolution of incidents a...

Immediate Job Openings on Linux Engineer _ Pan India_Contract Experience 6+ Years Skill Linux Engineer Location Pan India Notice Period Immediate . Employment Type Contract Linux Engineer Must be RedHat Certified and ITII Foundation certified. Working experience Over 6 years in fats paced UNIX environment. Excellent communication and articulation skill Ability to drive interaction with senior stakeholder. Comfortable to work in APAC/EMEA and weekend Unix Administration and troubleshooting skills, clear concepts Of L VM, user Management & Operating system Troubleshooting on filesystem & user access related issues. Deep understanding Of UNIX OS & Troubleshooting on various UNIX OS Issue Knowle...

Required Skills: Descent English Communications Skills (Verbal and Written) Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues or network concerns. 2. Diagnose, Prioritize, Troubleshoot and Resolve IT incidents reported by the users via Telephone, Chat, Email or Walk-Ins. Who is Eligible : Any Graduate/Post-Graduate (Full time) Who is Not Eligible : Under Graduate / Distance Learning Graduate / Yet to appear final year exam / Already attended the Interview for this position in last 6 Months.

Job description Greetings from KVC CONSULTANTS LTD!! We Are Hiring For Leading IT Company. Job Locations :---- 1) PUNE - HINJEWADI PHASE - 2 2) BANGALORE- ELECTRONIC CITY Salary : Rs 4 LPA -- FOR 1 YEAR PLUS EXP FRESHERS -- Rs 2.77 -- LPA Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined ...

Greetings from Progressive Tech Serve Role Name: - Service Desk Engineer Type of Job: - WFO No of days working in a week: - 6 days Shift- rotational shift Shift Time: Morning Shift : 6AM to 4PM Afternoon: 1PM to 11PM Night: 8PM to 6 AM. Location- Noida Sector 59, Noida Sector 135, Gurgaon Address:- Noida - StellarM/S Osprey E commerce pvt ltd, Plot 5&6, Sector-135, Dist Gautam Budh Nagar, NoidaNoda - SEZCandor InfoSpace, Tower 8, Plot No. 20 &21, Sector 135, Noida - 201301, Uttar Pradesh Service Desk & Remote Support Level 1 / 1.5 Support Job Title: Technical Support Specialist (L1.5) Key Responsibilities: Provide first-line technical support globally via phone, email, and ticketing systems....

Job Title: Support Service Manager (SSM) Location: Noida, India Experience: 2 to 5 years Compensation: Up to 6 LPA Work Hours: US-based (EST & PST) About Adobe At #Adobe , we are transforming the world through #DigitalExperiences . From emerging artists to #GlobalBrands , we empower creativity, innovation, and exceptional customer engagement. We're committed to hiring top talent and fostering an environment where innovation thrives. Role Overview As a #SupportServiceManager (SSM) , you will be a key point of contact for our #UltimateSupport plan customers, ensuring seamless issue resolution, proactive communication, and strategic insights to enhance customer satisfaction. You will collaborat...