870 Ticketing Tools Jobs - Page 32

Job Title: IT Helpdesk/Desktop Engineer Accommodation & Cab Provided Key Responsibilities: Ensure compliance with Service Level Agreements (SLAs) and timely issue resolution. Manage and troubleshoot hardware desktops, laptops, printers, plotters, and IoT devices. Assemble, install, configure, and maintain IT infrastructure. Handle passive networking tasks like cabling, crimping, punching, and IO testing. Apply system updates and patches as needed. Manage user policies, group email IDs, and provide end-user support for: Windows OS MS Office, Office 365, OneDrive (E1, E3, E5) Provide remote support using tools like Team Viewer, AnyDesk, SCCM, Microsoft Teams, and more. Troubleshoot and replace hardware components for branded systems (Dell, HP, Lenovo, etc.). Coordinate internet connectivity issues (leased line/broadband). Support and collaborate with the helpdesk engineer team for escalated issue resolution. Required Skills & Experience: Proven experience in hardware troubleshooting and network support. Strong understanding of Ethernet and network cabling. Experience with IT service management and remote desktop tools. Familiarity with engineering application support.

Profile-Technical Support Package-upto7 Exp-min 1yr Shift-Rotational ONLY IMMEDIATE JOINERS Anushika 9511159022 anushika.imaginators@gmail.com

IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline 24x7 IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon s ability to serve its customers on time. Responsibilities include, but are not limited to: 1.Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support. 2.Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations. 3.Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners. 4.Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux 5.This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment. 6.Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents. 7.This role will be working from Bangalore (BLR18) Corporate office. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.. Bachelor s degree/Diploma 6 months to 18 months of work experience. Good communication skills Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools Basic Understanding and troubleshooting skills on Network

What Youll Do This isn t a passive internship. Youll play a critical role in how our customers experience success with Kasplo. You ll own parts of the customer journey, from onboarding to advocacy while collaborating across sales, product, and support. Key Responsibilities Support onboarding of new customers, including setting up accounts, integrations, and walkthroughs Proactively monitor campaign performance, flag issues, and suggest improvements Handle inbound queries and coordinate with internal teams (support, infra) Drive cross-sell and upsell opportunities by identifying value-added modules and usage patterns Analyze churn risks and recommend retention strategies Lead and support client review meetings to track performance, value delivery, and renewals Contribute to multi-channel automation strategy building (Email, SMS, WhatsApp) Advocate for specific channel adoption and channel strategy alignment for customer goals Work towards customer revenue targets in collaboration with sales/growth teams Support customer advocacy efforts (case studies, reviews, referrals) Contribute to customer satisfaction tracking through follow-ups, surveys, and insights Document learnings, help improve internal CS processes, and think like an owner Who you are We re looking for someone who thrives in small teams, loves solving problems, and wants to grow fast in the SaaS ecosystem. Must-Have Completed at least 1 prior internship (6+ months) in a Customer Success role at a SaaS company Strong communication skills and relationship-building instincts Problem-solving mindset and ability to think across tools, processes, and customers Hands-on with platforms like HubSpot, Intercom, Notion, or ticketing tools Interest in CPaaS, marketing automation, and data-driven growth Ready to work from office (WFO) and collaborate in a startup culture Bonus If You Have Experience with churn analysis, customer health tracking, or account expansion Familiarity with onboarding frameworks or email campaign metrics (CTR, Open Rate, etc.) Passion to transition into a full-time Customer Success Manager (CSM) role What You ll Gain Monthly stipend + potential full-time offer (CTC range discussed at offer stage) Exposure to product, marketing, sales, and growth from Day 1 Mentorship from founders and hands-on experience in scaling SaaS A chance to wear multiple hats and grow with the company

Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals.Role & responsibilities

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : PUNE(HINJEWADI PHASE - 2), BANGALORE (ELECTRONIC CITY) SALARY STRUCTURE Rs 4 LPA -- FOR 1+ Years of Exp --------------------------------------------------------------------- Skill - Customer Support / Technical Support Advocate Education - Any Graduates Experience - 1 - 3 Years Work from office. 5Days working/Rotational shifts/Cabs Available. Graduates with 1 year of international experience Salary upto 4.5 LPA Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH YOUR RESUME . Riya - 9628373761 Simran- 9821182647 KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals.Role & responsibilities

We are seeking for a highly motivated Windows Administrator to Join our Team Designation- Windows Administrator Degree-Either B.C.A / BE (I.T) is required Experience-Minimum 3 Years Location - Mazgaon Microsoft Certification is Mandatory. Roles and Responsibility :- 1. Experience in Microsoft WSUS. 2. Patch Management for Windows. 3. Assessing the stability, security, and scalability of installed Windows Patches. 4. Installing or upgrading Windows systems and servers through WSUS. 5. Providing technical support for back-end system users. 6. Troubleshooting system and server errors after the patches install. 7. Reviewing system error logs and user-reported errors. 8. Monitoring and updating the Windows patches 9. Good knowledge on Ticketing Tool- Sapphire Tool 10. Creating and managing ticket templates: Develop ticket templates, workflows, and automations for each business function's service desk 11. Defining service level agreements (SLAs): Set service expectations by defining SLAs 12. Automating communication: Automate communication with end-users through customizable notifications 13. Creating canned responses: Create predefined responses for support queries and share them with other support staff 14. Creating notes and tasks: Create notes in a ticket to provide information to other support staff, and create "to-do" lists for a particular action on a ticket 15. Setting auto notifications: Set customized auto-notifications for create, update, and closure of a ticket.

Job Summary: The Desktop Support Engineer is responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. This role involves troubleshooting problems, managing systems, and ensuring that end-user devices operate efficiently. The ideal candidate should have excellent problem-solving skills, communication skills, and a solid understanding of IT systems. Key Responsibilities: Technical Support: Respond to and resolve user-reported technical issues in a timely and efficient manner. Diagnose and troubleshoot hardware, software, and network connectivity issues. Assist in the installation, configuration, and maintenance of desktops, laptops, printers, and other peripheral devices System Management: Perform system upgrades, patches, and maintenance activities to ensure optimal performance. Manage and update user accounts, passwords, and permissions in accordance with company policies. Incident and Problem Management: Log and track all incidents and service requests in the ticketing system. Escalate unresolved issues to higher-level support teams as necessary. Document troubleshooting steps, resolutions, and knowledge base articles. Asset Management: Maintain an inventory of IT equipment, including tracking replacements and upgrades. Assist in hardware and software procurement and asset lifecycle management. Customer Service: Communicate effectively with end-users to understand and resolve technical problems. Provide training and support to users on new systems, tools, and technologies. Qualifications and Skills: Education: Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience). Technical Skills: Proficiency in Windows, macOS, and/or Linux operating systems. Familiarity with troubleshooting tools and techniques. Knowledge of Active Directory, Office 365, and remote desktop tools. Basic networking knowledge (TCP/IP, DNS, VPN, etc.). Soft Skills: Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Customer-oriented mindset and problem-solving skills.

Role & responsibilities Deliver exceptional customer service to all walk-up clients. Provide hardware and application support, including asset management and tracking. Install and configure standard firm images on laptops and desktops. Interface with external customers and vendors as needed. Support new technology rollouts under supervisor guidance. Offer rotational after-hours emergency support as per service agreements. Deploy and support mobile devices, including setup, activation, and troubleshooting. Build strong relationships with users across all levels; promote ITS services and maintain ownership of issue resolution. Follow established processes; document issues/resolutions in knowledge bases and service tickets. Perform password resets and manage workstations using Active Directory. Support and provide training for A/V and video conferencing equipment. Assist infrastructure teams (LAN, WAN, Telephony) with onsite support when needed. Preferred candidate profile • B. Tech, BE & Engineering Graduates • Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage

Roles & responsibilities: Remote technical support for hardware, software, and networking. Strong troubleshooting and problem-solving abilities. Excellent communication skills for remote assistance. Proficiency in help desk software and remote desktop tools. Adherence to SLAs and customer satisfaction metrics. Knowledge of operating systems (Windows, macOS, Linux). Familiarity with support ticketing systems.

Preferred candidate profile - IT Engineer- English and Telugu Mandatory Specific responsibilities of desktop support roles include: Troubleshooting: Diagnosing and resolving hardware and software issues. Installation and Configuration: Setting up new computers, software, and peripherals. Maintenance: Performing routine checks, upgrades, and repairs to ensure systems are up-to-date and secure. User Support: Providing on-site or remote assistance to users with their technical concerns. Training: Educating users on new features and how to use their equipment and software effectively. Documentation: Maintaining records of technical issues and resolutions. Inventory Management: Tracking hardware and software assets. Security: Implementing and enforcing security measures to protect desktop systems and data. DHCP ADDS DNS TROBULSHOOTING PRINTERS

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Customer Support Administrator, assigned to one of Pinkerton’s largest global clients, will assist in the day-to-day escalation and resolution of customer queries via SalesForce tickets, email, and chat. The Administrator tests scenarios, takes the lead to identify roadblocks, and identifies process improvements to enhance the team's efficiency. This role will have an overnight work schedule from 9:30 PM – 6:30 AM. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Respond to customer queries in a timely and accurate way via Salesforce tickets, chat, email. Analyze and report product malfunctions by testing different scenarios. Monitor customer complaints on different channels in the slack and reach out to provide assistance quickly. Share suggestions and effective workarounds with team members. Follow up with customers to ensure their technical issues are resolved. Engage in continuous improvement including but not limited to processes, technology, team, customer service, methodologies, and capabilities. Work with other departments like frontline teams to assign the tickets on the exceptions. Manage and address client escalations with a “call first” mentality, someone not afraid to pick up the phone to resolve issues quickly. Include in the multiple projects under support admin team and drive them efficiently. Should be able to adapt working on the tickets related to training process along with No support customer queries. Ensure adherence within the established KPIs. Contribution for process improvements/automation to bring efficiency and identifying the roadblocks/concerns customers are facing and report to Manager by providing solutions to fix and further enhancements. All other duties, as assigned. Qualifications Graduate with three to five years of customer support experience. Familiarity on learning paths, courses, registration, ticketing tools is a plus Serve as a collaborative team player Develop and maintain effective relationships with other departments and leaders . Exemplify workplace and business ethics. Effectively manage projects to meet deadlines and achieve results. Verbal and written business communication skills. Able to work independently with little supervision. Problem resolution skills. Active listening skills. Able to manage escalations and the prioritization of issues. Computer skills; Microsoft Office and PowerPoint, Salesforce, Slack, and Teams. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Job Title and Overview IT Support Engineer / Sr. IT Support Engineer Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands on knowledge and experience on Active Directory, Azure Administration, O365 administration. Basic knowledge of the OSI model, switching and internet routing technologies Basic understanding of network concepts, cloud & virtualization tools. Understanding of IT infrastructure and Security. Ability to assess faults, prioritize, respond and escalate accordingly. Clear communicator (both written and verbal). Provided technical support for operational administration, Directory Services, servers and TCP/IP networks. Ensuring correct comprehension, response time and resolution of issues/requests/emails. Procient and knowledgeable and knows how to properly troubleshoot various problems + Education and Experience Bachelors / Masters Degree (any stream) 2 to 7 years of relevant experience + Compensation and Benets 5 Days working routine Night shift

Hi, We are hiring for the Leading ITES Company for Service Desk Analyst Profile. Job Description : Respond to user queries via phone, email, or ticketing system in a timely and professional manner. Provide basic troubleshooting support for hardware, software, network, and application issues. Log and track incidents and service requests using a ticket management system. Escalate unresolved issues to the next level of support in accordance with SLAs. Assist in setting up desktops, laptops, printers, and other IT equipment. Follow standard operating procedures and maintain documentation. Learn and adapt to new technologies and processes as required. Requirements : Education: Bachelors degree in Computer Science, Information Technology, or related field (preferred but not mandatory). Experience: No prior experience required; internships or academic projects in IT are a plus. Basic knowledge of Windows OS, MS Office, and networking concepts. Strong communication and interpersonal skills. Ability to work in shifts or flexible schedules if needed. Willingness to learn and grow in a fast-paced environment

Hi, We are hiring for the Leading ITES Company for Service Desk Analyst Profile. Job Description : Respond to user queries via phone, email, or ticketing system in a timely and professional manner. Provide basic troubleshooting support for hardware, software, network, and application issues. Log and track incidents and service requests using a ticket management system. Escalate unresolved issues to the next level of support in accordance with SLAs. Assist in setting up desktops, laptops, printers, and other IT equipment. Follow standard operating procedures and maintain documentation. Learn and adapt to new technologies and processes as required. Requirements : Education: Bachelors degree in Computer Science, Information Technology, or related field (preferred but not mandatory). Experience: No prior experience required; internships or academic projects in IT are a plus. Basic knowledge of Windows OS, MS Office, and networking concepts. Strong communication and interpersonal skills. Ability to work in shifts or flexible schedules if needed. Willingness to learn and grow in a fast-paced environment

About the Role: We are seeking a proactive and tech-savvy Product Support Engineer to join our team and contribute to delivering exceptional L2 (Level 2) Support. In this role, you will assist with advanced troubleshooting, resolve escalated technical issues, and work closely with the product and engineering teams to maintain seamless product performance. This role will provide valuable exposure to a dynamic, fast-paced support environment and opportunities to develop advanced problem-solving and technical skills Key Responsibilities: Provide technical support to customers via email, chat, and calls. Diagnose and troubleshoot software, API, and system integration issues. Analyze logs and error reports to identify root causes of issues. Collaborate with engineering and product teams to resolve complex issues. Document common issues, solutions, and best practices for internal and external use. Assist with product testing, debugging, and validation before releases. Ensure timely resolution of support tickets within SLAs. Monitor system performance and escalate issues proactively. Train and educate customers on product features and troubleshooting steps. Required Skills & Qualifications: Bachelors degree in Computer Science, Engineering, or related field. 1+ years of experience in technical support, product support, or a similar role. Strong understanding of SQL, APIs, and debugging techniques. Experience with log analysis tools, monitoring tools, and ticketing systems (e.g., Jira, Zendesk, ServiceNow). Familiarity with Linux/Unix commands and cloud platforms (AWS, Azure, GCP) is a plus. Knowledge of programming/scripting languages like Python, JavaScript, or Shell scripting is a plus. Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced environment and manage multiple priorities. Customer-focused mindset with strong interpersonal skills. Why Join Us? Competitive salary and benefits. Opportunity to work with cutting-edge technology. Collaborative and innovative work culture. Career growth opportunities and continuous learning. If you are a passionate problem-solver with a customer-first attitude, we would love to hear from you!

Seeking tech-savvy support agent to handle customer tickets via chat/email. Troubleshoot, educate users, document issues, escalate when needed. Strong English, problem-solving, and communication skills required. Experience with support tools a plus.

Desktop Computers and Computer Hardware skills. Excellent problem-solving abilities Strong communication and interpersonal skills Relevant certifications in desktop support or IT Experience with ticketing systems and support tools. Immediate joiners preferred Interested candidates pls ping me in WhatsApp : 9600894014

Hiring for Jaipur location as a desktop support engineer L1 Experience 1 Years rotational shift Salary:-2 Lac to 2.5 6 Days working

Hello Talented Techie! We provide support in Project Services and Transformation, Digital Solutions and Delivery Management. We offer joint operations and digitalization services for Global Business Services and work closely alongside the entire Shared Services organization. We make optimal use of the possibilities of new technologies such as Business Process Management (BPM) and Robotics as enablers for efficient and effective implementations. We are looking for Service Competence description The service to be provided is focused on Application support at Siemens. To achieve this, Siemens expects the following competences to be available at the service provider: Incident resolution within internal applications. End-to-end customer experience providing a single point-of-contact. Incident Management Incidents, queries & service requests Application support for Siemens Digital People Solutions, namely on PKI card & certificates support. Detailing all actions and communication in the tickets. Knowledge transfer inside the team regarding the applications and support activities eg Creation of use cases & documentation Evaluation of service needs & suggestion of improvements, proactively identifying and reporting issues Participating in jour fix & service meetings, being involved in upcoming changes & proactive feedback. To deliver the above competences, Siemens considers relevant for the outsourcing company to assure consultants with a skillset and experience covering: Fluent in English - spoken and written (required). Agile & proactive approach. Proven experience in Application Support. Experience in Help Desk / Service Support. Proven skills in ticketing tools (egServiceNow) is a must. Ability to learn customer support processes and techniques. IT Infrastructure library (ITIL) certification is a plus! Experience with handling certificates and/or PKI support is a must. Active Directory support experience can be helpful. Ability to work on CET (Central European Time) - required. Problem solving and research skills. Proficient in Microsoft Office (required). SharePoint/Wiki or/and webpage skills are helpful. Collaboration, Strategic thinking & planning with good organization skills are a must. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow. Find out more about Siemens careers atwww.siemens.com/careers

Respond to stakeholder inquiries through email, phone, and ticketing systems. Identify, troubleshoot, and resolve issues related to our programs and services. Collaborate with internal teams to ensure timely solutions for stakeholders. Escalate complex issues to the appropriate team or department when needed. Document and maintain records of stakeholder interactions and resolutions. Follow standard helpdesk procedures and ensure compliance with policies. Handling Ticketing tool experience is must Hindi - Speaking Language is mandatory Immediate joiners preferred Interested candidates share profiles to naveenkumar.t@inspirisys.com / Whatsapp to 9600894014

As an SRE Lead,you will oversee system health, manage escalations, track and ensure ticket closures, follow up on issues, and enhance support processes to deliver a seamless operation. Define and uphold Service Level Indicators (SLIs) /SLOS Required Candidate profile Prior experience in an SRE, IT operations, or support leadership role. • Knowledge of ticketing and ITSM tools (ServiceNow, Jira Service ) Java , Microservice Architecture ,kubernates , Cloud must.

SUMMARY Opening for service desk role for Hyderabad location for Fresher and Experience both, Salary upto 7 lpa Job Title: Service Desk Associate Location: Hyderabad, (Work from Office) Fresher Salary: 3.5 LPA Experience Salary: Upto 7 lpa Joining: Immediate Joiners Only Job Overview: Wipro is hiring Service Desk Associates for its offices in Hyderabad We are looking for candidates with excellent communication skills and technical knowledge to provide high-quality IT support. If you are ready to relocate, a relocation bonus will be provided also Key Responsibilities: Provide first-level IT support to end-users via phone, email, and chat. Diagnose and troubleshoot hardware, software, and network issues. Log incidents, track resolutions, and escalate complex issues as needed. Ensure timely resolution of IT service requests to meet SLAs. Maintain accurate records of technical issues and resolutions. Collaborate with internal teams to enhance user experience. Required Skills & Qualifications: Education: Graduation is mandatory; technical graduation is preferred. Communication: Excellent English communication skills are mandatory. Technical Knowledge: Basic understanding of IT concepts, networking, and troubleshooting. Availability: Only immediate joiners will be considered. Benefits: Competitive salary of upto 7 Lpa Relocation bonus for candidates moving to Hyderabad Opportunity to work with one of the leading IT companies. Career growth and learning opportunities in IT support. Interested candidates can apply now! Benefits IJP: Internal job promotion Both way cab facility will be provided

Hiring for L1 support Min exp:- 2yrs Ctc upto 7lpa Location Bangalore **walking interview on 16th may in Bangalore** Skills:- Service-now, troubleshooting, 0365 For more details contact 9205018536(prabhsimer) prabhsimer.imaginators@gmail.com Required Candidate profile Strong customer service & Handling skills. Proficiency in Microsoft Office Suite. Familiarity with ServiceNow Ticketing tool. Knowledge of ITIL Framework is Required