2794 Ticketing Tools Jobs - Page 3

Hiring For International Ticketing[ Voice Process] Any Grad/Ug With Min 1 Year Travel Exp 5 days Working || 2 Off Loc-Navi Mumbai Salary Upto -6Lpa Will Offer Relocation /Joining Bonus For Interview Allignment HR SUHAIL @ 9582213152 Required Candidate profile {Must Have Knowledge Of Amadeus} [Must Have Good English Communication]

Global Service Desk Engineer Base Location -Kolkata (Remote) Technical Skills: Familiarity with Windows, Linux, and iOS operating systems. Skilled in MS Office or equivalent productivity tools. Knowledge of web-based hosting platforms and applications. Familiarity with network monitoring tools, VPN configurations , and content filtering. Experience with desktop sharing and remote control tools. Understanding of workstation, network, and application security controls. Knowledge of ITIL framework and ITSM tools (Ivanti, ServiceNow, etc.). Soft Skills: Excellent customer service and interpersonal skills. Strong analytical and problem-solving abilities. Ability to make informed decisions quickly...

Role :- Service Desk Analyst Fresher/Exp min 1 year service desk analyst can apply Salary bar :- (0 to 6 month 3.5 (18 month 5 Lpa (2 +6 Lpa) Location :- Hyderabad (Bahadurpally) Rotational shift More info call or whatsApp HR Sanjana 9999129207 Required Candidate profile Qualification: High school, Graduate, Diploma, IT education or comparable IT professionalexperience NOTE :-Need immedidate joiner

* Hiring for Service Desk Profile * || Techincal Voice Process || Any UG Fresher / Exp. with 18+ Months Can Apply Fresher Salary - 3 LPA Experience Salary 6 LPA Location Hyderabad ( BahudarPalli ) For More Info call HR Simranjit @ 9999436729 Required Candidate profile Note : Need Good communication Skills Need Immedidate Joiners Virtual Interview

Hi, Greetings!! We're Hiring: Positions for Mumbai This is Great opportunity to join a fast-growing team ! Position:- Desktop Support Engineer/ Service Desk Location- Mumbai - Goregaon (Work From Office) Mode of Interview: Face to Face JD:- Skills in Desktop Computers and Technical Support Excellent in Computer Hardware Excellent problem-solving and communication skills Ability to work independently and as part of a team Only Male candidates are considered. Relocation candidates are not considered. Notice Period: Immediate to 30 Days official. Any leads are highly appreciated. Interested candidates can share resumes at milena.plammoottil@nelito.com

Job Description: Zendesk Developer / Zendesk Support Engineer Role Summary We are looking for a highly experienced Zendesk Developer / Zendesk Support Engineer with 5+ years of hands-on experience working extensively on the Zendesk platform. The ideal candidate should have strong expertise in Zendesk Support, Zendesk Help Center , and custom application development on Zendesk. This role requires a problem-solver who can design, configure, customize, and optimize Zendesk to improve support operations and customer experience. Experience Required Minimum 5+ years of experience in Zendesk Support and Zendesk ecosystem Proven experience in Zendesk Help Center customization Strong hands-on experie...

Core Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to understand the application both functionally and technically Ref er to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Required Skills: Experience as an Applicati...

Core Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to understand the application both functionally and technically Ref er to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Required Skills: Experience as an Applicati...

Core Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to understand the application both functionally and technically Ref er to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Required Skills: Experience as an Applicati...

Core Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to understand the application both functionally and technically Ref er to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Required Skills: Experience as an Applicati...

Core Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to understand the application both functionally and technically Ref er to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Required Skills: Experience as an Applicati...

Analyst would be responsible for handling L2 issues reported with the Apps & Infra Helpdesk, which may include, but not restricted to the following: Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information Tracking and classifying incoming incidents or service requests, attempting initially solutions Provides initial assessment of categorization and prioritization for reported Incidents and Service Requests and provides initial support, targeting a higher level of first contact resolution Ensures Incidents and Service Requests are properly escalated and assigned t...

OS Installation and Office 365 Mail Trouble shooting of Desktop, Laptop, Printer, Scanner and peripherals Hardware level experience in CCTV LAN cable placing and crimping, Knowledge in Router and switches are preferred English communication is must Perks and benefits PF, ESI, Company Insurance

Job description Designation:- Associate Support Engineer CTC:- 3.6LPA Service agreement: 2year/ 2Lakh Work Location:- Bangalore Probation Period: 3 Months Stipend:- 18000/- ( During Probation Period) Shift:- Night Shift( 24/7) Job Title: L1 Service Desk Analyst Skills & Requirements: Job Type: Service Desk Engineer Base Location: Bangalore Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage Range of Year Experience 1 – 2 Years RTO – E1 needs to come to office 5 days in a week Strong communication skills in English BCOM,Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platform...

Job Summary: We are seeking a highly skilled and motivated Lead Technical Support to oversee technical support operations. The ideal candidate will be responsible for managing the internal IT Support team, ensuring efficient resolution of technical issues, improving support processes, and enhancing customer experience. This role requires strong leadership, problem-solving abilities, and excellent communication skills to drive process improvements and maintain high service levels. Roles and Responsibilities Team Management: Lead and manage a team of technical support engineers, providing guidance, mentorship, and performance evaluations. Assess team skills and performance, identify gaps, and ...

Must Have Willingness to work in 24x7 rotational shifts Excellent written and oral communication skills for clear stakeholder interaction. Hands-on experience with ticketing tools such as ServiceNow and JIRA . Ability to manage stakeholder communication across technology and business teams. Basic troubleshooting skills for hardware, software, and network issues. Good to Have Familiarity with ITIL processes and incident management best practices. Exposure to global support environments and cross-cultural communication. Knowledge of SLA compliance and escalation procedures. Experience in creating knowledge base articles and documentation. Customer-centric mindset with strong problem-solving ab...

Hiring for Technical Support Representative Minimum 1 Year Of Experience In Technical Support Minimum 6 Months Experience In Infra, Storage and Service Desk Salary Up to 5.5 LPA/WFO / Rotational Shifts Location-Chennai/ Indore

Life on the team Are you passionate about Service desk Opportunities and ready to explore your capabilities? Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the chance to take on more challenging and diverse tasks. We are more open to innovation and creativity. There will be a greater emphasis on trying new ideas, implementing cutting-edge technologies, and exploring innovative solutions to challenges. We in Computacenter foster a culture of continuous improvement and forward-thinking. What youll do Respo...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together. What we are looking for Role: Service Desk Experience Range: 2 6 Years (Don't Apply above experienced person) Location: Ahmedabad Interview: Walkin 20th Dec 25 Venue: Ahmedabad - Plot No. 41, Garima Park SEZ, DA College Road, Info City, Gandhinagar, Gujarat 382007 link:- https://docs.google.com/forms/d/e/1FAIpQLScM95URoogpQUq5RMeCgzjEDxVmCEV0wG50msHQsH5tVOavVw/viewform?usp=header Must Have: Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written ...

Immediate Joiner Only 24/7 Rotational shifts that involves rotational on-calls during out of support hours. Experience resolving issues and working with business users during P1 calls etc., Excellent Customer Service Skill, interpersonal, written and oral communication skills with prior experience interfacing with Customer IT Managers. Proven analytical, evaluative, presentation, data-analysis and problem-solving abilities. Highly self-motivated, directed with keen attention to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment. Extensive experience working in a team-oriented, collaborative environment. Skills: Experience in Scheduling Tools (Tidal Aut...

Interested candidates can emailing their resumes at tiya.c@esolglobal.com Profile - TSR- Technical Service Representative For GWS, we have the below Mandatory and Good to have points from the business. Mandatory: Work Location : Indore, Chennai Excellent Communication skill (verbal /Written) Shortlisted Candidates will have to give the Versant assessment before Final Selects (Qualification is CEFR level B2 and above) Chat Experience in the previous Roles, Good Typing skills Experience in technical troubleshooting / resolving issue/tickets / Knowledge of any Ticketing tool, ITIL knowledge Good to have : Experience in Tech Support Projects, 6+ months of experience in infra, Storage, Service De...

Hiring for - Service Desk (Technical Support || International voice) Role : Technical support associate Senior Technical Support associate Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality. Key Responsibilities: Technical Support (L1/L2) Respond to customer queries via calls/emails. Troubleshoot and resolve technical issues. Maintain proper documentation of incidents. Ensure customer satisfaction with prompt service. Service Desk Operations ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk) ...

As an experienced SAP PS Consultant, you will be responsible for the following key tasks: - Possessing a minimum of 8 years of strong experience in the SAP PS module. - Demonstrating expertise in all required Project System functional and Configuration knowledge within the SAP ECC/S4 HANA system. - Showcasing end-to-end Implementation experience in various domains such as Manufacturing, Construction, EPC, or any other Industry. - Having a good configuration knowledge of PS structures including WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Completing at least ...

Hiring a System Engineer to install, configure, and maintain servers, networks, and systems. Ensure system reliability, security, and performance while providing timely IT support and troubleshooting. Only Male Freshers(2022 - 2024) are eligible Required Candidate profile Male Graduates with knowledge in system/network administration. Skilled in Windows/Linux, server setup, and IT troubleshooting with strong analytical and communication skills.

In this role as a RCM / Medical Billing Specialist, you will be responsible for providing Level 1 and Level 2 support for U.S. Healthcare Revenue Cycle Management (RCM) workflows. Your analytical skills and domain expertise will be crucial in identifying and resolving claim discrepancies, logic or mapping issues in EDI 835/837 transactions, and collaborating with clearinghouses. Communication with U.S. clients and maintaining compliance with HIPAA guidelines will also be key aspects of your role. **Key Responsibilities:** - Provide Level 1 and Level 2 support for RCM workflows, including claim discrepancies. - Analyze EDI 835/837 transaction data to identify and resolve logic or mapping issu...