2184 Ticketing Tools Jobs - Page 27

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Provide expertise in planning, execution and troubleshooting of SAP modules like ECC, BI, PI, BO and...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Spanish Language Good to have skills : Knowledge in SAST, Knowledge on DevSecOps project Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vi...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Y...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Y...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. You...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Provide expertise in planning, execution and troubleshooting of SAP modules like ECC, BI, PI, BO and...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Provide expertise in planning, execution and troubleshooting of SAP modules like ECC, BI, PI, BO a...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your da...

Sr. Security Engineer About Providence Providence, one of the US s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, Health for a better world , Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services. Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US. Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healt...

Responsibilities Main functions The SoFRESH Fronting team acts as the Single Point of Contact for OFS & CIB finance end users from Account Payable tools to Reporting applications. Its activities mainly deal with the Jurisdiction, the Incident Management and the Data Integrity controls. This is full night shift role which will start from 9.30 PM India time till 6/7 AM India time. From Sunday night to Friday morning or from Monday night to Saturday morning. Main functions: - Pillar 1 - Control Integrity and Data availability - Pillar 2 - Administrate Finance Systems - Pillar 3 - First level of Support for Incident and Request linked to Finance Systems - Pillar 4 - Proactivity in the communicat...

Responsibilities Direct Responsibilities Alert management (based on AINOI): Take into account the alerts Arbitrate alerts by human correlation / acknowledgment and/or Incident creation Create incident ticket Incident Management (ServiceNow, group platform): Execute the instruction, Intervention, resolve and/or assign the Incident to the correct group Document the ticket Apply the instructions (CREMA, instruction and/or operating mode). Management of action requests (ServiceNow, Group platform): Fulfill requests on the fly or at a fixed time Participate in the realization of requested tasks (through mail or snow) Contributing Responsibilities Contribute to improving the quality of service by ...

Position Purpose The Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading approval matrices into enterprise systems. This role ensures that decision-making hierarchies are accurately reflected in digital workflows, enabling seamless routing of approvals across departments. Key Responsibilities User Interaction : Respond to support requests via phone, email, or ticketing systems. Incident Logging : Accurately record...

Role & responsibilities Excellent communication skills to attend to/resolve client issues on calls/chat/mail. • Experience in using ticketing tools. Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory • General support knowledge of Operating systems across various platforms and basic concepts of networking Productivity applications like Microsoft office tools. • Open to work in 24*7 and work from office environment • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Preferred candidate profile Excellent Communication Must be comfortable working from the off...

Provide end-to-end IT Infrastructure support including troubleshooting for endpoints, physical/virtual/cloud servers, and network devices Implement, administer, manage Microsoft Server technologies, Active Directory, DNS, DHCP, and LAN infrastructure Required Candidate profile Server & Network Administration including switches, routers, and firewalls. IT tickets, service requests, incidents using ticketing tools as per ITIL framework. Support end-user IT tickets; ensure SLA Perks and benefits Perks and Benefits

Position: Desktop Support Engineer Location: Gurugram (Work from office ) Mode: Full time 24*7 6 days working Description: Candidate having good Service Now, excel and ppt knowledge, shall be preferred Basic ITIL and good communication Skills is necessary for the role Acting as a point of contact to support service users and identify and diagnose issues and problems Categorize and record reported queries and provide solutions Support Problem Identification Advise users on appropriate course of action Monitor issues from start to resolution Escalate, if needed, unresolved problems to a higher level of support Provide essential online security advise and support Receives and handles requests f...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Khushi 7869457739 *Arushi 7222909328 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CO...

Join our Service Desk team and be the first point of contact for international clients. Responsibilities include providing IT support, troubleshooting technical issues, logging tickets, and ensuring timely resolution. Call / WhatsApp: 7620801051 Required Candidate profile Ability to troubleshoot, log tickets, and resolve IT incidents within SLA. Comfortable working in 24/7 US rotational night shifts. Should have scored minimum SVAR 60 Immediate joiners preferred. Perks and benefits Performance Recognition & Incentives.

Greetings from KVC CONSULTANTS LTD. We are looking for people Fresher and 1 year+ Tech Support Experience in Hyderabad and Bangalore *Kindly note this a work from office role with job location in Hyderabad and Bangalore Profile - Technical Support Executive Job locatio n - Hyderabad and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English * fresher Also elegible *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Monika 7869365175 *Ayush 8109195240 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT I...

CargoWise certification Supporting CargoWise users and addressing their queries Working 24/5 shifts to support global customers Assisting with international freight forwarding and CargoWise operations Handling Level 1 tickets

Mega Walkin Drive for Service Desk International Voice for Technical Support Job description Hiring for - Service Desk (Technical Support || International voice) Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software.Should Aware of PC/Laptop troubleshooting Both Hardware & Software.- Knowledge of networking and support, VPN, Active Directory . Qualifications- Freshers and Exp...

You will be working from the office located in Hyderabad, with rotational shifts. The notice period required for this role is immediate. The interview will be conducted face-to-face as a walk-in on 19-Jul-2025 from 10 AM to 1 PM at the following location: Tablespace Building, 6th Floor, Building No. 4, Raheja Mindspace IT Park, HUDA Techno Enclave, Hitec City, Hyderabad, Telangana 500081. **Key Responsibilities:** - Responsible for work allocation - Meeting/exceeding defined targets for the team (Productivity, Quality, SLA, Efficiency, and Utilization) - Ensuring process adherence - Identifying process gaps and improvements - Managing multiple responsibilities along with core duties - Managi...

Role Overview: As a Software Test Engineer with a minimum of 3+ years of experience, you will be responsible for producing the Test Strategy and Test Plan using appropriate risk-driven test planning techniques. Your role will involve verifying and validating requirements, preparing and maintaining traceability matrices, identifying functional points of the system, and preparing test scenarios and design documents. You will also be involved in the preparation and execution of test cases, covering GUI, functionality, system, integration, and regression testing, as well as defect testing and reporting. Key Responsibilities: - Create and review test scripts, utilizing automation tools such as JM...

Role Overview: As an Operational DATA Analyst at Solera, you will play a crucial role in handling both proactive and reactive cases for our customer base. The accuracy of data in our software applications is vital for our success, and you will be responsible for troubleshooting and resolving data-related issues in Microsoft SQL Server. Your ability to work well under pressure, especially for critical issues requiring prompt responses, will be essential. You will collaborate with vendors to set up and troubleshoot software integrations, create, modify, and troubleshoot SQL Legacy DTS packages, SSIS packages, and store procedures. Additionally, you will convert, manipulate, and scrub large vol...