1508 Ticketing Tools Jobs - Page 21

As an IT Support specialist, you will be responsible for troubleshooting and assembling PCs and laptops. Your experience includes working with DHCP and DNS to ensure seamless network connectivity. Handling network printers and resolving any related issues will be part of your daily tasks. Proficiency in using ticketing tools is essential for tracking and managing user requests effectively. In addition, your role involves configuring Outlook settings and managing email correspondence with US clients. Experience with software like Sophos, VPN, QuickBooks, Fishbowl, and other relevant applications will be beneficial in providing comprehensive IT support solutions. Your ability to adapt to new t...

The Level 1 NOC Network Engineer position involves monitoring, troubleshooting, and escalating network and system-related issues in a 24x7 support environment. Your role will require strong analytical skills, attention to detail, and the ability to work effectively under pressure. You will be responsible for monitoring network infrastructure and systems using the NOC monitoring tool SolarWinds. Detecting and responding promptly to network incidents, outages, or service degradation is crucial. Basic troubleshooting of LAN/WAN, switches, routers, firewalls, and load balancers will be part of your daily tasks. It is essential to log and document all incidents and actions taken in the ticketing ...

Location: Mundhwa, Pune Shift timings: Rotational shifts 10-7 pm; 2-11 pm Key Responsibilities: Serve as the first point of contact for LOS/LMS system-related issues, incidents, and service requests. Monitor support queues and ensure timely acknowledgment and resolution of tickets. Troubleshoot basic application issues, data discrepancies, and functional queries. Document issues, solutions, and standard operating procedures (SOPs). Escalate unresolved issues to L2/L3 or the development team with adequate information. Coordinate with internal teams for user access management, configurations, and minor system updates. Provide support during UAT and post-deployment phases. Generate routine repo...

Role- Technical Support SME Experience- 2 Years (International voice must) Location- Pune Immediate Joiner Skills- Technical support, Service desk, Troubleshooting, International voice Acting team lead or SME exp is must. Contact-7742324144

Role & responsibilities Desktop Troubleshooting Outlook configuration Active Ditectory Software Installation Windows Installation/troubleshooting Printer troubleshooting Interested candidates, please share your resume at rashmi.ghag@3i-infotech.com

Job Description Seeking a motivated and technically skilled First Level Help Desk Technician to provide front-line support for end-users across the organization. The candidate will be responsible for diagnosing and resolving issues related to Windows operating systems, laptops, basic networking, and software installation. The role also includes handling support tickets, remote troubleshooting, and escalating issues as needed. Responsibilities Serve as the first point of contact for end-users seeking technical support via phone, email, or ticketing system. Troubleshoot and resolve hardware and software issues on Windows laptops and desktops. Support software installations, upgrades, and basic...

Job Title: Service Desk Coordinator Experience Required: 2.5 to 4 years Salary: 20,000 per month Overview: We are seeking a proactive and technically sound Service Desk Coordinator to manage ticketing systems and support operations efficiently. The ideal candidate should possess a solid understanding of technical troubleshooting and exhibit strong coordination and communication skills to ensure timely resolution of user issues. Key Responsibilities: Manage and monitor service desk tickets and ensure prompt resolution of user requests and incidents. Coordinate with cross-functional teams to resolve technical issues effectively. Maintain and update ticketing tools with accurate information and...

Only Female candidate MS Office Knowledge (Word, Excel & PowerPoint) Prepare DCR (Daily Call Report) for all site & mail to corporate office Asset Tool Experience Prepare monthly consolidated report Prepare monthly review meeting PPT Immediate joiner

Job Title: Network Engineer NOC Team Work Type : Rotational Shifts (including nights/weekends/on-call support as needed) Position Summary: We are looking for an enthusiastic and detail-oriented L1+ Network Engineer to join our Network Operations Center (NOC) team. The ideal candidate will play a key role in monitoring, triaging, and supporting enterprise network infrastructure, ensuring high availability and performance across all systems. This role is perfect for professionals with foundational networking knowledge and hands-on experience in troubleshooting and escalation within a 24/7 operational environment. Key Responsibilities: Proactively monitor network infrastructure using tools and ...

"We are hiring for manufacturing plant." Position: Equipment Engineer - Lab Support Engineer Qualification: Minimum qualification should be Diploma in (Electronics & Communication, Electrical Engineering, Computer Science) with 4-5 years of experience or BE/B. Tech (Electronics & Communication, Electrical Engineering, Computer Science) with 5-6 years of experience in a relevant field Experience: 4-8 Years Location: Sanand, Ahmedabad Job Summary: Oversees the installation, modification, upgrade and maintenance of manufacturing equipment. Maintains current records on equipment manufacturers. technical notices, upgrades and safety issues. Studies equipment performance and reliability. Establish...

Active Directory | Technical Support | 8 LPA || O365 | DNS | DHCP Hiring For Commercial Business B2B Process Grad/UG 1 year exp into International BPO Tech Support On Papers can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon / Pune / Bangalore Immediate joiners only Job description Looking for immediate joiners, Senior Technical Advisor/International Voice, (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Compe...

MNC Hiring For Technical Support /AD, DNS , DHCP , 365/ 8LPA Need min 1yr of relevant experience on paper in International Tech Support (Mandate) Salary up to 4LPA - 8.4LPA + incentives + variables Location- Gurgaon / Pune / Bangalore - 1 year exp 5 days working 2 roster off Night Shifts Both side cabs Looking for immediate joiners, Senior Technical Advisor/International Voice, (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Know...

Act as first contact for client tech issues, resolve domain-related queries (registration, transfer, DNS, etc.) Assist with TLD rules, escalate complex cases Maintain ticket records, educate clients, Stay updated on domain/DNS trends.

Hi, MOSERP Technologies India Pvt Ltd (Pervious name: MS Infocomm-2003), providing software services Required Position: IT Support Executives Experience: Above 3 years Location: Bangalore share profile : hr@moserptechnologies.in Lalitha R Health insurance Provident fund

Roles & responsibilities: Remote technical support for hardware, software, and networking. Strong troubleshooting and problem-solving abilities. Excellent communication skills for remote assistance. Proficiency in help desk software and remote desktop tools. Adherence to SLAs and customer satisfaction metrics. Knowledge of operating systems (Windows, macOS, Linux). Familiarity with support ticketing systems. Interested candidates share profiles to naveenkumar.t@inspirisys.com / Whats App to 9600894014

Hiring for CMM 5 Level Org!!Track and analyze support calls and information requests to identify areas of need and create strategies to enhance end-user capacity and end-user reliance on support personnel.should have ticketing and dashboard exp. Required Candidate profile Designation: Help Desk Executive Location: Andheri Experience:1+ Year Contact: snehapawar@peshr.com/7021769496 Qualification: Graduate Perks and benefits Get a chance to work in good work culture

Required - Min 1 year exp in Technical voice process (B2C) Skills - Hands-on exp on Active Directory, VPN, ServiceNow, and ticketing tools Location - Pune Grads onlt CTC - Up to 4LPA US Shifts Immediate joiners Drop your cv on - 8529546798

Key Responsibilities: 1. Incident & SR Management through CRM tool. (Service Now) 2. End User Experience Management. (Interact, meet, and greet professionally along with speedy resolution to their issues and requirements) 3. End Point Readiness. (Imaging, Media Sanitization (Kill Disk, Blanco etc.), Reimaging, QC, Labelling) 4. IMAC Support. (Laptops, CBs, MacBooks, Desktops, and related peripherals, Print and Scan devices) 5. End Point Support. (Remote and Deskside) (First Level H/W & OS & Application Support). (Laptops, CBs, MacBooks, Desktops, and related peripherals, Print and Scan devices; Windows & Mac OS ; Standard Applications) 6. End Point Redeployment. (Part Replacement, Unit Repla...

Key Responsiblities: 1. Incident & SR Management through CRM tool. (Service Now) 2. End User Experience Management. (Interact, meet and greet professionally along with speedy resolution to their issues and requirements) 3. Executive Support & Experience Management . (Interact, meet and greet professionally along with speedy resolution to their issues and requirement and leave lasting positive impressions about IT) 4. Onboarding Support. (WOW experience for new onboarding users about IT. Day 1 asset issuance and readiness) 5. End Point Readiness. (Imaging, Media Sanitization (Kill Disk, Blanco etc.), Reimaging, QC, Labelling) 6. IMAC Support. (Laptops, CBs, MacBooks, Desktops, and related per...

As a first-level support intern, you will be responsible for providing assistance to users via email and chat to help resolve technical and functional issues related to company products. Your role will involve working under guidance to effectively resolve issues, following documented procedures, and escalating complex issues to relevant internal teams when necessary. It is crucial to report any issues that may impact business operations and ensure that all support interactions are properly logged in the internal ticketing system. Additionally, you will be expected to keep users and stakeholders informed during downtimes or system issues. To excel in this role, you should have a good understa...

As a Technical Support Specialist for our SaaS platform, you will play a crucial role in providing expert assistance to users, ensuring prompt resolution of technical issues, delivering exceptional customer experiences, and maintaining product usability. Your responsibilities will include troubleshooting complex application issues, collaborating with various teams, and documenting solutions effectively. You will be responsible for offering second-level and third-level technical support to our global English-speaking customers through email, chat, and ticketing systems. Managing a ticket queue based on department SLAs will be essential to ensure timely and accurate responses. Your expertise w...

You will be responsible for addressing and resolving customer complaints related to credit reports, RBI complaints, and internal escalations in a prompt and compliant manner. Your duties will include acknowledging, evaluating, and resolving customer complaints received through CICs (CIBIL, Experian, CRIF), RBI CMS, and NGRO. You will collaborate with internal teams such as operations, collections, and underwriting to gather essential information. Additionally, you will be required to draft and submit formal responses to CICs and RBI portals, maintain detailed case logs in accordance with audit and regulatory standards, and ensure adherence to turnaround time (TAT) guidelines. To excel in thi...

Active Directory || Tech Support || Server Support || O365 || Exchange Grads/ UGs Salary up to 3.5lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Gurugram / Pune Excellent comms & written skills Call for more details Required Candidate profile Need strong knowledge & experience in Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Role: Technical Support - Voice / Blended Perks and benefits Both side Cabs Interested can share their resume on ankita2.jobfinder@gmail.com ' ...

Mega Walkin Drive for Service Desk International Voice for Technical Support Job description Hiring for - Service Desk (Technical Support || International voice) Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software.Should Aware of PC/Laptop troubleshooting Both Hardware & Software.- Knowledge of networking and support, VPN, Active Directory . Qualifications- Freshers and Exp...

International Technical Voice Process Experience - 1 year min in International Technical voice Process CTC-Upto 4LPA Any Graduate Location - Pune Night Shifts WFO-5 Days Working Immediate joiners only Excellent Communication HR Anugrah: 7737536478 Perks and benefits Salary + Incentivs + Allowances Both-way cabs