1508 Ticketing Tools Jobs - Page 16

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Palo Alto Networks Firewalls Good to have skills : Network Security OperationsMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems,...

Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : Security Risk Assessment Good to have skills : Security Risk and Audit Operations, Integrated Security Risk ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Engineer, you will apply your security skills to design, build, and protect enterprise systems, applications, data, assets, and people. A typical da...

Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : Security Risk Assessment Good to have skills : Security Risk and Audit Operations, Integrated Security Risk ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Engineer, you will apply your security skills to design, build, and protect enterprise systems, applications, data, assets, and people. A typical da...

Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : Security Risk Assessment Good to have skills : Security Risk and Audit Operations, Integrated Security Risk ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Engineer, you will apply your security skills to design, build, and protect enterprise systems, applications, data, assets, and people. A typical da...

Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : Security Risk Assessment Good to have skills : Security Risk and Audit Operations, Integrated Security Risk ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Engineer, you will apply your security skills to design, build, and protect enterprise systems, applications, data, assets, and people. A typical da...

Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : Security Risk Assessment Good to have skills : Security Risk and Audit Operations, Integrated Security Risk ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Engineer, you will apply your security skills to design, build, and protect enterprise systems, applications, data, assets, and people. A typical da...

Role & responsibilities Provides technical assistance for an organization's hardware, software, and network issues, focusing on troubleshooting, installation, maintenance, and user support to ensure smooth operations and user productivity. These responsibilities include resolving technical problems, setting up workstations for new employees, managing technology inventory, upgrading systems, documenting issues, and providing user training and guidance. Preferred candidate profile Graduate Immediate joiner

Job Overview Service Engineer for Services is responsible for resolving support tickets adhering to agreed SLAs. He is technically strong in common Systems like Fire, Safety and Security solutions like CCTV, ACS offered by Bion. He is a part of AMC projects and capable of managing external contractors. Responsibilities and Duties Displays reasonable working knowledge of industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships. Conducts PM activity as planned. Takes support from senior team members of AMC to clear any hurdle. Receives and resolves support tickets with SLAs. Receive...

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 3 to 6 years of experience in Service Desk Analyst,IT Support Analyst,IT Service Desk,L2 Support,End User Support,Hardware Troubleshooting,Software Troubleshooting,Network Troubleshooting,Windows OS Support, Active Directory,Ticketing Tools,ITIL Foundation,CompTIA A+, VPN Support Remote Desktop to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where...

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 an...

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developer...

We are seeking an experienced and skilled Senior Consultant (SAP Basis and Security) to join our team in Chennai. As a Senior Consultant, you will be responsible for providing technical support in both SAP Basis and SAP Security. Your expertise will be crucial in ensuring the smooth operation, performance, and security of SAP systems. You will be expected to manage multiple deliverables and projects simultaneously while providing support for various system activities, including version upgrades, system refreshes, and audits. Key Responsibilities: SAP Basis and Security Support: Provide technical support for SAP Basis and SAP Security, ensuring optimal system performance, availability, and se...

Role & responsibilities Service Desk Engineer:- Key Responsibilities: Ticket Management: Use the IT Service Management (ITSM) tool to log, track, and manage incidents and service requests. SLA Management: Monitor and ensure that SLAs are met by tracking ticket progress and ensuring timely resolution by assigning tickets to the appropriate engineers. Bridge Communication: Act as the primary point of contact between the engineering team and end-users, providing updates, clarifying requirements, and resolving any issues related to incidents or requests. Ticket Assignment: Review incoming tickets and assign them to the appropriate support engineers based on priority and expertise. Incident Repor...

Job Overview Service Engineer for Services is responsible for resolving support tickets adhering to agreed SLAs. He is technically strong in common Systems like Fire, Safety and Security solutions like CCTV, ACS offered by Bion. He is a part of AMC projects and capable of managing external contractors. Responsibilities and Duties Displays reasonable working knowledge of industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships. Conducts PM activity as planned. Takes support from senior team members of AMC to clear any hurdle. Receives and resolves support tickets with SLAs. Receive...

Role: Technical Support Specialist Experience: 1+ years into Technical chat process Salary: 5LPA Immediate to 30 Days Location: Hyderabad Good Communication Virtual Mode Skills: Tech Chat Process (Windows and Server)

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) FRESHERS SALARY - Rs 2.77 LPA ---- ( ## TWO MONTHS OF JOB TRAINING IN MYSORE BY COMPANY --- POST THAT JOB LOCATION WILLBE -- BANGLORE / PUNE OR HYDERBAD AS PER THE SELECTION MADE INITIALLY DURING THE INTERVIEW ) SALARY STRUCTURE : Upto Rs 4.20 LPA -- FOR 1+ Years of Exp ---- TRAINING AND JOB LOCATION SAME CITY ITSELF FOR 1 YEAR EXP CAANDIDATES . Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek hel...

Location: Pune /Bangalore Experience: Minimum 2 year in International BPO - Service Desk Skills: Service Desk | Microsoft Application Troubleshooting | Technical Support | Active Directory Any Graduate CTC- 6 LPA Night Shifts Immediate Joiners Only

Lead, motivate, and develop a team of IT support professionals assign tasks, monitor workload,Conduct regular team meetings, performance reviews, Oversee the daily operations of hardware, software, networks, and applications in the BPO environment.

Desktop Support-Installation, Configuration, troubleshooting, It helpdesk, remote support etc.Configuration & troubleshooting MS- outlook, outlook express and exchange mail. Installation-Window-7 & Window-8, Window-10,Good in communication Required Candidate profile Troubleshooting (MS Office, Antivirus, Outlook, Office365)/Installation &Troubleshooting of operating system / Remote Support-Desktop and Remote Assistance/Drivers Installation & configuration Perks and benefits PF Benefit Cab Facility Medical Coverage ESIC

ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, weve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of r...

Service Engineer for Services is responsible for resolving support tickets adhering to agreed SLAs. He is technically strong in common Systems like Fire, Safety and Security solutions like CCTV, ACS offered by Bion. He is a part of AMC projects and capable of managing external contractors. Responsibilities and Duties Displays reasonable working knowledge of industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships. Conducts PM activity as planned. Takes support from senior team members of AMC to clear any hurdle. Receives and resolves support tickets with SLAs. Receives and ensure ...

Job Overview Service Engineer for Services is responsible for resolving support tickets adhering to agreed SLAs. He is technically strong in common Systems like Fire, Safety and Security solutions like CCTV, ACS offered by Bion. He is a part of AMC projects and capable of managing external contractors. Responsibilities and Duties Displays reasonable working knowledge of industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships. Conducts PM activity as planned. Takes support from senior team members of AMC to clear any hurdle. Receives and resolves support tickets with SLAs. Receive...

We are looking for a skilled and motivated professional with strong technical expertise in analog simulation, Python programming, and Cadence customization. The ideal candidate should be collaborative, self-driven, and capable of working in a fast-paced, global environment. Key Responsibilities and Skills: Analog Front End Flow & Analog simulation analyses: good understanding Python software expert - Python object-oriented programming and PyQt Linux environment and Compilation (Python QT and PyQt compilation) Cadence SKILL expert level, Shell Experienced in customization of Cadence IC Virtuoso Design Environment Technical Knowledge(s) of following items is a plus: Configuration management to...

Job Description We are looking for a motivated Technical Support Intern to assist our team in resolving customer queries and providing technical support for SaaS applications. This internship is ideal for freshers or recent graduates who want to gain hands-on experience in technical support and customer success. Job Type: Internship (Full-time) Number of positions: 1 Working Days: Monday to Friday Office Time: 9 AM to 6 PM Candidates must be from Gujarat. Responsibilities Respond to basic technical queries via chat, email, or phone under guidance. Assist in troubleshooting SaaS application issues like access, performance, and integration problems. Guide customers through step-by-step solutio...

The Practice Account Analyst will assist in analyzing and interpreting data to provide valuable insights that drive required aspects of support, with a focus on troubleshooting and resolving issues remotely via phone, email, and available software. Responsibilities: General: Proficient in verbal and written communication Ability to work in night shifts Strong ability to work under pressure with dedication to maintaining data integrity Ability to research, analyze, and sort information as needed Operational Support: Troubleshoot issues to determine root cause, identify solutions, or escalate appropriately Follow instructions and communicate effectively when rectifying problems and providing f...