267 Ticketing System Jobs - Page 7

As a Windows Server Engineer L2, you will utilize your hands-on experience with Windows servers, virtualization, server hardware, and networking basics to assess server performance and availability, as well as provide user support. Leveraging your expertise in Windows operating system and server administration, you will be responsible for deploying servers, maintaining day-to-day system performance, troubleshooting system-specific issues, and ensuring server health through proactive analysis. Your duties and responsibilities will include demonstrating excellent technical skills in Active Directory and O365 Administration, knowledge in SCCM Administration, providing advanced support to NOC/SO...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Title : Planisware Administrator. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterpr...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Qualifications : - 7+ Years experience into Oracle MEhelpdesk and touchpoints. - Proficiency in Oracle Cloud HCM, ideally with experience supporting Oracle Touchpoints and HR Help Desk modules. - Strong customer-service skills with the ability to communicate clearly across multiple channels (chat, email, phone). - Familiarity with help-desk or ticketing systems; adept at issue routing, tracking, and closing cases within SLAs. - Detail-oriented with a knack for structuring support documentation and building knowledge repositories. - Analytical mindsetcapable of identifying recurring issues and collaborating across teams to enhance support processes. - Comfortable working in a remote, offshore...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterprise environment (setup, updates, patch...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Type : Contract. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterprise environment (setup, updates, patches). - Configure modules...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Type : Contract. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterprise environment (setup, updates, patches). - Configure modules...

This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterprise environment (setup, updates, patches). - Configure modules (project/resourcing/port...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Hiring for VMS App support candidate must have experience in Linux (Redhat/Centos), ITIL process

Associate - Odessa Application Management at Natixis Services in India We are proud to be one of the youngest global financial services firms operating in India, with a dynamic team of over 300 employees. Here, our talented team reimagines operational efficiencies and client experiences while cultivating an unmatched workplace culture that champions collaboration, creativity, and continuous growth. Join Us in Redefining the BFSI Landscape: We&aposre looking for a talented Odessa Application Management Associate who can bring their unique skills to our team. Key Qualities We&aposre Seeking Communicate effectively with clarity. Collaborate well within a team to achieve goals. Solve problems cr...

Key Responsibilities : - Provide Level 2/3 support for .NET-based applications across various business units. - Monitor application performance, availability, and stability. - Troubleshoot and resolve issues related to application functionality, data integrity, and integration with other systems. - Respond to support tickets and service requests in a timely manner, ensuring adherence to SLAs. - Collaborate with developers, QA, infrastructure, and business teams to analyze root causes and apply fixes. - Maintain technical documentation including issue logs, user guides, and support processes. - Assist in application deployments, updates, and configuration changes. - Participate in incident, p...

Need Immediate Joiners Job description : - Screening, Configuration, administration of Planisware - Making the link with the business Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterprise environment (setup, updates, patches). - Configure modules (project/resourcing/portfolio), data models, dashboards, workflows, formulas, KPIs, reports, and alerts. - Administer user access, roles and security; manage ServiceNow ticketing for incidents and change requests - Provide user support, training, documentation, and hypercare post-rollout. - Perform data audits and system health reviews, ensuring data integrity and performance optimization - Support integration...

Role & responsibilities 1. End User Support Engineer / IT Engineer 1.1.End User Technical Support Provide hands-on support for desktops, laptops, printers, scanners, biometric/attendance systems, and conference room equipment (projectors, TVs, audio systems, etc.). Assist users in day-to-day operations of Microsoft 365 tools including OneDrive, SharePoint, Outlook, Teams, etc. Guide users on common software installations and resolve application-related issues (PDF tools, browser settings, printer drivers, etc.) 1.2.System Configuration & Deployment Configure laptops and desktops as per Simpolos IT policy and defined software baseline. Ensure proper asset tagging and labelling before system h...

Kalvium is an exceptional startup that is on a mission to enhance the world's education by making it more relevant and engaging. Our flagship offering is India's BEST Undergrad program in Computer Science Engineering, which is available at 19+ Universities in India & abroad. Supported by 30+ industry stalwarts including top executives from Google, Microsoft, Flipkart, and PhonePe, as well as luminaries of India's unicorn ecosystem like Anupam Mittal, Kunal Shah, Rahul Chari, and Ankit Bhati. As an Associate - Campus Support in the Campus Support team under the Program Operations vertical, you will be responsible for managing operations, coordination, and reporting of the program delivery for...

As a Technical Support and End-User Administration professional, your primary responsibility will be to provide first-level Service Desk support to internal employees. This includes offering phone support for end-user problems and requests, diagnosing hardware, software, and business application issues, and utilizing appropriate problem recognition, research, isolation, and resolution steps. You will be expected to perform computer hardware and software-related repairs, as well as troubleshoot wireless devices. Keeping a detailed record of customer conversations and troubleshooting steps to efficiently resolve issues is vital. Additionally, you will provide support to facility, remote facili...

As a Service Desk Engineer in Chennai, you will be responsible for providing L1/L2 IT support for hardware and software issues. You will also manage user accounts, troubleshoot network and connectivity problems, and handle the ticketing system efficiently. In case of complex issues, you will escalate them as needed to ensure timely resolution. The ideal candidate for this role should have a minimum of 2 years of experience and hold a qualification as Any Graduate, with preference given to IT/CS background. The offered CTC for this position is 33.5 LPA, and the working location will be on-site in Chennai. Immediate joining is required for this urgent hiring. To apply for this position, please...

Key Responsibilities: 1. Customer Support & Query Resolution: o Handle inbound and outbound calls related to broadband services, installations, complaints, and troubleshooting. o Provide first-level technical support for broadband connectivity, modem/router configuration, and service-related issues. o Escalate complex technical issues to the relevant network/field support teams. 2. CRM & Ticketing System Management: o Utilize CRM tools to log, track, and resolve customer issues efficiently. o Ensure timely follow-up on customer complaints and service requests. o Maintain accurate and up-to-date customer records in the CRM system. 3. Remote Access Support & Tools Handling: o Provide technical...